Start here

Step 1 Step 2

Step 2 continued Step 2 continued Step 3 Step 3 continued

Step 1 continued

SIM Card

Insert the correct

size SIM card –

refer to your User

or Quick Start

Guide or SEARCH

online for your

device SIM size.

New AT&T PREPAID customer?

• Go to Step 2 for activation

instructions

Transferring your number

from another carrier?

• Go to Step 2 for activation

instructions

• Once activated, dial 611 and say

“More Options” at the main menu

• Select “0” to speak to us about

transferring your number

Replacing your SIM?

If you already have an active AT&T

account there is no need to reactivate

a new SIM. Just update the SIM # on

your account:

Visit att.com/myprepaid

• Select “My Device”

• Update with new SIM #

Or call 800.901.9878 to update the

SIM #

• Say “More Options” at the

main menu

• Select “0” to speak to us

Need additional assistance?

Call 800.331.0500

NOTE: Visit att.com/mobiletransfer

to transfer your contacts.

123

ZIP Code

21#

1 2 3

4 5 6

7 8 9

0 #

Activate directly

from your phone

Power on the phone

and enter the plan

Activation Code

–

include your zip code.

• Tap or

CALL

• Follow the instructions

on the phone

Choose your monthly plan:

123

ZIP Code

20#

123

ZIP Code

21#

123

ZIP Code

19#

Activation Code:

monthly

Other available phone plans:

$30 Monthly Plan

with unlimited talk & text.

Activation Code:

123

ZIP Code

16#

$2 Daily Plan

with unlimited talk & text.

Activation Code:

123

ZIP Code

02#

25¢ Per Minute Plan

for all nationwide calls.

Activation Code:

123

ZIP Code

17#

For plan details, visit

att.com/prepaidplans.

Check for a text message and click

the link in the message to activate.

If you have trouble activating

new service, go online at

att.com/activateprepaid

or call 877.426.0525.

Activate your tablet or

mobile hotspot

Select a plan and activate

your account online

• On a device that is connected

to the Internet, go to

att.com/activateprepaiddata

Connect your tablet

• Fully charge your tablet

• Power ON your tablet

• Follow the on screen device set up

options

• Or check for a text message and

click the link in the message to

activate

For plan details, visit

att.com/prepaidtablet.

If you’re having trouble activating,

call 866.707.5550.

Manage your account

• Sign in using your 10-digit wireless

number

• Your initial account password is

the last four digits of your wireless

number

• When rst signing in, a text message

will arrive with a new password. Use

this new password to complete login

With account management,

you can:

• Make a payment to your account

• Set up AutoPay

• Update your plan

• Start a Multi-Line Account

• Protect your phone

(eligibility required)

From your smartphone

Open the myAT&T app (or download by

texting APP to 8758. Data and messaging

rates may apply.)

Online

att.com/myprepaid

From your tablet

For additional information, visit us at

att.com/prepaidsupport.

myAT&T

To access online account management

and receive SMS messages regarding

your account, download the AT&T

AllAccess app from your app store.

SIMKITQSG 0919 3136 E

También puedes activar tu nuevo

servicio en att.com/activarprepaid.

Start

here

AT&T PREPAID

AT&T PREPAID service is subject to the AT&T PREPAID Terms of Service and these Plan Terms or at

att.com/prepaidterms (collectively, “AT&T PREPAID Agreement”). Activation and use of AT&T PREPAID service

constitutes acceptance of the AT&T PREPAID Agreement. For details on availability, charges, restrictions, and

conditions on all AT&T PREPAID phone plans and Add-Ons, go to att.com/prepaidplans.

1. AT&T PREPAID Coverage Map. The coverage map shows the scope of your coverage area. Map depicts an approximation

of outdoor coverage. Actual coverage area may dier substantially from area shown on map, as coverage may be aected by

terrain, weather, foliage, buildings and other construction, signal strength, customer equipment and other factors which do not

allow AT&T to guarantee coverage or network availability. You must be in the AT&T PREPAID coverage area to place or receive

calls. Future coverage, if depicted on map, is based on current planning assumptions but is subject to change and may not be

relied upon. Your device’s display does not indicate the rate you will be charged.

2. Requirements. Eligible device required. Plans designed for use on eligible devices as specied in these Plan Terms or at

att.com/prepaidplans. Unless permitted by plans, a plan designed for one type of device may not be used with another type

of device by tethering devices together, by SIM card transfer, or any other means. If you: a) use any AT&T PREPAID service

excessively, abusively or fraudulently; b) resell or rebill our Services either alone or as part of any other good or service; c) use

a plan with a non-designated device or without all of the required elements of the plan, you agree that AT&T may, at its sole

discretion: (1) suspend or terminate your AT&T PREPAID service or your AT&T PREPAID account; (2) remove any element of the

plan (voice, data or messaging service) from being used on a non-designated device; or (3) place an appropriate plan on any

non-complying device. 900 numbers are not available. Plans, charges, rates and services are subject to change at any time.

3. Charges. Voice usage deducted in full-minute increments with partial minutes rounded up to next full minute at end of

each call. Additional charges plus airtime apply to Directory Assistance calls. On certain plans, per-minute charges and/or the

plan charge applies to calls made using features including Call Waiting, Call Forwarding, 3-Way Calling and voicemail access and

retrievals, and standard airtime charges apply to 800, 866, 877 and other toll-free calls. Nationwide calling included within the

50 United States, Puerto Rico, & U.S. Virgin Islands, and to American Samoa, Guam and Mariana Islands. Taxes and other fees:

In many jurisdictions, certain recurring fees or taxes will be debited from your account balance as allowed by law. Other taxes,

surcharges and fees apply on top of rell denominations. Free calls: 611 calls to AT&T automated customer service, calls to

Step 4 payment methodsStep 4

Make a payment for your

plan and any Add-Ons

Pay in the following ways –

• Online at att.com/myprepaid

or myAT&T app

• Dial 611 from any AT&T wireless

phone

• AT&T Store or authorized retailer

Important: Make a payment within

26 days of activation or your account

will be canceled.

To purchase a Data or International

Long Distance Add-On, go to

att.com/myprepaid or dial 611.

Enjoy convenience and savings

with AutoPay

Prepaid card: dial

888

PIN NUMBER#

and tap or

CALL

Quick Start Guide

94513.indd 1 8/29/19 11:18 AM

SIMKITQSG 0919 3136 E

att.com/prepaidasia. Can only be added to select monthly plans. Latin America/Caribbean Add-On: Includes reduced pay-

per-minute rates to specic countries in the region. For a list of countries, see att.com/prepaidlatinamerica. Can only be added

to select monthly plans. Dominican Republic Add-On: Unlimited calls to landlines and 10¢ per-minute calls to mobile numbers

when dialing from the U.S. to the Dominican Republic. Available to select monthly plans only.

9. Pay-Per-Use Text/Picture/Video Messaging. You may remove any pay-per-use service by contacting customer service.

There is a charge per message sent or received, whether read or unread, solicited or unsolicited.

10. Data. The absolute capacity of AT&T’s wireless data network is limited; consequently, data services may only be used for

permitted activities. Pricing and data allowances for data services are device dependent and based on the capabilities and

capacity of each device. Data services are designed for use with one of the following device types: (1) Smartphones, (2) basic

and messaging phones, (3) tablets and (4) stand-alone mobile hotspot devices. Data only plans are available for use on eligible

smartphones, tablets and stand-alone mobile hotspot devices. A data service designed for one type of device may not be used

with another type of device. Data services and data plans do not allow access to corporate email, company intranet sites, and

other business applications. Data speeds are not guaranteed and subject to your device limitations. AT&T may reduce your data

throughput speeds at any time or place if your data usage exceeds an applicable, identied usage threshold during any billing

cycle. AT&T will provide you with advance notice of the usage threshold applicable to your data plan, or any changes to the

applicable usage threshold either by an email, text message or other appropriate means. Data usage is charged in ve-kilobyte

increments, and actual transport usage is rounded up to the next ve kilobytes. Data charges are based on the location of the site

receiving and transmitting service and not your location. Mobile broadband, 4G and 4G LTE access requires a compatible device.

Data usage applies when using Instant Messaging, and downloading ringtones, games and graphics. In some cases, our network

will resend data packets to ensure complete delivery. You will be charged for these re-sent packets. For more details on permitted

and prohibited uses of data services, see AT&T PREPAID Terms of Service at att.com/prepaidterms.

Stream Saver®: is included on certain AT&T PREPAID plans that have data included or that allow a Data Add-On to be added.

Stream Saver allows you to save data by streaming most higher denition video at Standard Denition quality (about 480p) on

compatible devices (unless the video provider has opted out). If your plan is eligible for Stream Saver, AT&T will turn it on for

you. Check your account online to see if it is turned on. You may then turn it o or back on at any time at att.com/myprepaid.

Multi-Line account owners and members manage Stream Saver settings for their own lines. Stream Saver will not recognize all

video content. Ability to stream and video resolution may vary and be aected by other factors. See att.com/streamsaver for

more details.

Sponsored Data: is included on select AT&T PREPAID plans. See att.com/prepaidsponsoreddata. Compatible device with

active, eligible plan required. Sponsored Data use does not count toward the high-speed data allowance included in those

plans. Available only over AT&T’s domestic wireless network. You must have a high-speed data balance still available to initiate

a sponsored data session of streaming video. If you need additional high-speed data, a data Add-On is available to purchase.

Turning Sponsored Data o does not prevent access to data or any content; it will result in high-speed data usage being charged

against your existing plan balance.

Unlimited Data: is included with select AT&T PREPAID plans. Unlimited Data is for use in the United States, Puerto Rico and

the U.S. Virgin Islands (and in Mexico and Canada on the monthly plans that include calling in Mexico and Canada). For all data

usage on the AT&T PREPAID $65 Unlimited plan, customers may temporarily experience reduced speeds during periods of

network congestion. For the AT&T PREPAID $85 Unlimited Plus plan, aer 22 GB of data usage per line per month, customers

may temporarily experience reduced speeds during periods of network congestion until the next renewal period. See also the

discussion of data speed in Section 6.0 above.

Rollover Data

: Available for mobile phones on select plans only and only if your plan renews on time. Unused high-speed data

(or up to 3G speeds on basic/messaging phones) from your monthly plan allowance rounds up to the nearest MB & carries over

for one 30-day renewal period. Unused Rollover Data automatically expires aer one renewal period or with any plan change

(such as changing data amounts, cancellation or balance expiration). Rollover Data is used aer your monthly high-speed plan

allowance or any Data Add-On.

Data with Wi-Fi Hotspot/Tethering: Tethering is a wireless or wired method in which your AT&T PREPAID mobile device

is used as a modem or router to provide an internet access connection to other devices, such as laptops, network, tablets,

smartphones, other phones, USB modems, network routers, mobile hotspots and other data-capable devices. Unless otherwise

specied, monthly plans enable data Wi-Fi hotspot/tethering on smartphones, and you may use such plans for tethering in the

U.S., Puerto Rico & U.S. Virgin Islands (and in Mexico and Canada on the monthly plans that include calling in Mexico and Canada),

subject to your device limitations.

11. International Calling. Per-minute international long distance charges apply in addition to regular airtime charges unless

you purchase an International Calling Add-On with an allotment of minutes or are on a Monthly plan that includes unlimited

calling from the U.S. to Mexico and Canada. If on a Monthly plan with an allotment of nationwide minutes, your international long

distance calls will not be counted against your voice allotment, but you will be charged 10 cents per minute plus the applicable

international long distance charge for your international long distance minutes. See att.com/prepaidintl for a list of available

countries, rates and other details.

12. Unlimited Voice Services. Unlimited voice services are provided for reasonably uninterrupted live dialogue between two

individuals. AT&T may, in its sole discretion, terminate your Service or change your plan to one with no unlimited voice usage if

AT&T reasonably determines or has a reasonable basis to believe that you are engaged in any of the following prohibited activities:

(1) tethering AT&T PREPAID service except as expressly permitted herein; (2) maintaining an open line of communication to

provide dispatch or monitoring services; (3) accessing or providing access to multi-party chat line services (separate calls initiated

by you but not bridged together); (4) using the Service with a SIM box or SIM server network to generate or simulate voice calls;

(5) transmitting broadcasts; (6) transmitting pre-recorded materials; (7) telemarketing; (8) initiating autodialed calls; (9) initiating

any other calls or connections that are not for the purposes of uninterrupted live dialog between individuals; (10) using the

Service for any fraudulent purpose; or (11) reselling or rebilling the Service either alone or as part of any other good or service.

13. Caller Number ID. Your wireless number may be displayed on outbound calls to other phones with Caller ID capability.

Contact customer service for information on blocking the display of your wireless number.

14. Conference Calling and Call Forwarding. If your use of conference calling, including any variation thereof, or call forwarding

exceeds 750 minutes per month, AT&T may, at its option, impose a 25¢ per minute usage charge for all calling over 750 minutes

using one or more of these features, terminate your service or change your plan to one with no unlimited usage components.

AT&T will provide notice that it intends to take any of the above actions, and you may terminate the AT&T PREPAID service.

15. O-net Usage. For a listing of available o-net and international roaming locations, where per-minute usage or roaming

rates apply, go to att.com/prepaid. For any other o-net usage, AT&T may at its option, impose a per minute usage charge or

terminate your service. AT&T will provide notice that it intends to take either of the above actions, and you may terminate your

service.

16. AT&T PREPAID Multi-Line. Activation, acceptance of an invitation to join, and/or use of a AT&T PREPAID Multi-Line

Account constitutes acceptance of the AT&T PREPAID Multi-Line Agreement. For details on availability, charges, restrictions,

AT&T logo and all other marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T aliated companies.

inquire about balances, and 911 emergency calls are free. 611 calls may not work in all areas.

4. Payment and Cancellation. You must make a payment to your account within 26 days of activation, or your account will

be canceled. AT&T PREPAID cards and other account payments are nontransferable and nonrefundable. The *888*

command for payment only works with PINS/Cards purchased from AT&T-owned retail stores and select authorized retail

locations and may not work on all device types. Amounts deposited into your account expire in accordance with the stated

payment denomination expiration period ($10-$24 payments expire in 30 days, $25 to $99 in 90 days, $100 or more in 365 days).

Unused account balance forfeited upon expiration. If you are on a monthly plan, the applicable plan charge for each renewal

period will automatically be deducted from your account balance at the end of the day (11:59pm Central Time) on your plan’s

payment due date. Applicable plan charge for any AT&T PREPAID plan is not refundable and not exchangeable, and

any unused services of your plan are forfeited if you change to another plan during your plan’s period. If your account

balance is insucient to pay the applicable plan charge, you will not be able to use your plan services, data services, or any pay-

per-use services until you make a payment to your AT&T PREPAID account with the applicable amount or your plan is renewed.

AT&T PREPAID accounts for phone plans will be canceled 60 days aer expiration. AT&T PREPAID accounts for data plans will

be canceled 365 days aer expiration. A new wireless phone number is required to reactivate service once account is canceled.

Account balance limit is $700.

5. Monthly Plans and Add-Ons. Monthly plans and Add-Ons good for 30 days at applicable charge. Monthly plans expire at 11:59

p.m. C.S.T. on the 30th day. When you rst activate a plan, the day that the plan is activated counts as the rst full day and counts

towards the rst 30 days, so your plan may be less than a full thirty days during rst month depending on time of plan activation.

6. Voice, Data & Messaging Services for Mobile Phones.

General:. Availability of specic services, the time period during which services are available, and eligible devices vary depending

on the plan. Voice: Nationwide minutes included in plans intended for domestic use only unless on a Monthly plan that includes

in-country calls while in Mexico & Canada. Calling from the U.S. includes calling from the 50 United States, Puerto Rico, & U.S. Virgin

Islands. Additional charges apply to all other international calls, including calls using Wi-Fi Calling. Wi-Fi Calling: Requires Wi-Fi

Calling-capable smartphone, Wi-Fi network, and eligible rate plan. Excludes pay per use plans. Once enabled, phone automatically

makes/receives calls/text messages over Wi-Fi in the U.S., Puerto Rico, and U.S. Virgin Islands if wireless network coverage is weak

or unavailable, or outside of these areas where available anytime you connect to a Wi-Fi network. Wi-Fi Calling is available on

select devices. If you move in or out of Wi-Fi coverage while on a Wi-Fi call, your call will disconnect unless you have AT&T HD Voice

coverage (911 calls will disconnect even if you are within HD Voice coverage). HD Voice not available everywhere. To enable Wi-Fi

Calling, must have AT&T PREPAID account provisioned for HD Voice. Visit att.com/hdvoice for more details. Unlimited Messaging:

Unlimited messaging includes unlimited text, picture and video messages within the U.S., Puerto Rico, & U.S. Virgin Islands (and

in Mexico and Canada on plans that include calling while in Mexico & Canada) and to select countries. For a list of countries, go

to att.com/prepaidintltext.

Pay-Per-Minute Plan:. Voice calls, text messages and data usage charged at then prevailing per minute/per message/per

usage rates. Pay-per-use data service available only on basic and messaging phones. If using data service on a pay-per-use

basis, account balance must be at least $5. Plan does not allow Wi-Fi Calling. Daily Plan: Daily plan includes unlimited nationwide

calling and unlimited messaging for a rate charge assessed and paid each day phone is used to make or receive voice calls,

including a call to voice mailbox or Wi-Fi call, or send a text or picture/video/sound message. The day for purposes of Daily

plan rate charge starts when you make a call, accept an incoming call, or send a message and ends 24 hours later based on

when you took action to activate Daily plan. If you move in or out of Wi-Fi coverage during a Wi-Fi call when your 24 hours

expires, a new 24 hour period will begin and the daily plan charge will apply. A minimum account balance sucient to pay

Daily plan rate charge required to place or receive rst call of the day or send a message. Data: Pay-per-use data service

automatically available for basic and messaging phones at then prevailing pay-per-use data rate. A Data Add-On is available

for an additional charge for all device types. Once Data Add-On is depleted, basic/messaging phone users will automatically

revert to pay-per-use data. To continue using data on a smartphone, customer must purchase another Data Add-On or be

restricted to Wi-Fi. Monthly Plans: Monthly plans include unlimited nationwide calling and unlimited messaging. Certain

Monthly plans may include data service. Data: Data availability and allotments vary by plan. Certain Monthly plans for

smartphones include a high-speed data allowance and, thereaer, unlimited data usage at reduced data speeds of up to 128

Kbps for the rest of the 30-day plan term. Certain Monthly plans for basic and messaging phones include a data allowance

at speeds up to 3G and, thereaer, unlimited data usage at reduced data speeds of up to 128 Kbps for the rest of the

30-day plan term. In addition, some AT&T PREPAID data plans may provide data at a maximum speed, as set forth in the plan

details. Actual speeds vary by device and location. For specic data allowance and speeds on these plans and other details, see the

AT&T PREPAID brochure or go to att.com/prepaidplans. Data Add-On available on certain Monthly plans for an additional cost.

Pay-per-use data not available on Monthly plans.

7. Data Services for Tablets and Mobile Hotspots.

General: Data plans may only be used with eligible tablets and stand-alone mobile hotspot devices. Data plans include specic

data allotments. Unused data allowances do not roll over. International data roaming not available.

8. Add-Ons.

General: Add-Ons good for 30 days. Voice, Data and Messaging Add-Ons contain a specic allotment of voice minutes, data

usage, or messages. International Calling Add-Ons contain a specic allotment of voice minutes or reduced pay-per-minute rates.

You must have an active (not expired) plan to purchase or renew an Add-On. If your account balance expires before the last day

of the Add-On term, Add-On cannot be used and the remaining time on Add-On will continue to run unless you add money to

your account during the remaining days of the Add-On period. An Add-On is depleted when you use the entire allotment. Renew

an Add-On before its expiration date and any unused allotment will roll over to your renewed Add-On time period. Unlimited

Add-Ons and the East Asia/India and Latin America/Caribbean Add-Ons do not roll over. Standard rates apply if Add-On not

renewed aer the 30 days.

Data Add-Ons:

Monthly: When you add a data Add-On to a Monthly plan that includes a data allotment, the use of data will be counted rst

against your data Add-On instead against the data allotment of your plan. If a Monthly plan includes a data allotment, the

unused portion of the data allotment in your plan will remain available for use until the last day of your plan term, provided

you deplete your data Add-On. Thus, you should not add a data Add-On to a plan that includes a data allotment until your

data allotment is about to be depleted. If you renew your plan during the term of your data Add-On, any data remaining in

your data Add-On will continue to be used until the data Add-On expires or is depleted. Daily: A Data Day Pass Add-On for

the Daily plan is available for an additional charge. The Data Day Pass Add-On begins at the time you purchase the Add-On

and ends 24 hours later. Aer data Add-On expires or is depleted, usage will be charged according to your underlying plan.

Monthly Messaging Add-Ons: Includes an allotment of nationwide messages (voice, picture or video) and may be added

only to the Pay-Per-Minute plan. Monthly International Calling Add-Ons: Countries and/or call destinations not included in

Add-Ons charged at standard pay-per-use rates for international long distance. For details on pay-per-use charges, go to att.

com/prepaidintl. Add-Ons with an allotment of minutes may not be purchased more than twice within any 30 day period, or

AT&T reserves the right to block international calling and/or suspend or terminate your AT&T PREPAID service. International

Add-On: Includes an allotment of minutes from the U.S. to landline and/or mobile numbers in specic countries. For a list of

countries, see att.com/prepaidintld. International Plus Add-On: Includes an allotment of minutes from the U.S. to landline

and/or mobile numbers in specic countries. Can only be added to select monthly plans. For a list of countries and details, see

att.com/prepaidintlplus. East Asia/India Add-On: Includes unlimited calls from the U.S. to landlines and mobiles in China, India, Hong

Kong, Singapore and South Korea plus reduced pay-per-minute rates to specic countries in the region. For a list of countries, see

94513.indd 2 8/29/19 11:18 AM