2019 / WARRANTY & MAINTENANCE MANUAL
UNITED STATES AND
U.S. TERRITORIES
AND POSSESSIONS
EXCEPT PUERTO RICO
19WM_GAS_MMNA_2nd.book Page 1 Thursday, April 26, 2018 10:26 AM
IMPORTANT
This manual contains warranties for two markets: (a) The United States (territory covered by MMNA)
and (b) U.S. territories and possessions except Puerto Rico and the U.S. Virgin Islands. Please read
the warranty that applies to your location.
(a) For the United States (territory covered by MMNA):
Limited warranty
Refer to pages 2 to 28.
(b) For U.S. territories and possessions except Puerto Rico and the U.S. Virgin Islands:
Limited warranty
Refer to pages 29 to 39.
The maintenance schedule applies to both markets. Good maintenance is necessary to protect your
investment and ensure proper performance. For information on correct maintenance, refer to pages
40 to 50.
The warranty information in this manual applies to the Mitsubishi MIRAGE, MIRAGE G4, Outlander,
Outlander Sport and Eclipse Cross only. Please consult the individual warranty manual for the vehi-
cles other than above for applicable coverage terms.
Important Note (for the customers of Mitsubishi Motors North America Inc. (MMNA)):
Mitsubishi Motors also provides owners with a wide range of useful information, answers to FAQs
(Frequently Asked Questions) and important contact numbers over the internet. Please visit our
website at: http://www.mitsubishicars.com
19WM_GAS_MMNA_2nd.book Page 2 Thursday, April 26, 2018 10:26 AM
TABLE OF CONTENTS
For the United States (MMNA)
Limited Warranty
Introduction.............................................. 2
Customer Satisfaction............................. 4
Warranty at a Glance .............................. 7
New Vehicle Limited Warranty ............... 9
Basic Coverage.................................... 9
10/100 Powertrain Coverage ............. 13
Anti-Corrosion Perforation
Coverage............................................. 15
Federal Emission Warranty................... 17
“California” Emission Warranty
*
.......... 21
Roadside Assistance............................. 28
For U.S. territories and posses-
sions Limited Warranty (Except
Puerto Rico and U.S.Virgin Islands)
Introduction.............................................29
New Vehicle Limited Warranty...............31
Basic Coverage...................................31
Anti-Corrosion Perforation
Coverage .............................................34
Federal Emission Warranty ...................35
Emergency road service / Towing.........39
Maintenance
Service precautions ...............................40
Emission control system
maintenance............................................40
Service station checks...........................41
Selecting the proper
maintenance schedule ...........................41
* Vehicles equipped with a California Certified Emission Control System and registered in the states of California,
Connecticut, Delaware, Maine, Maryland, Massachusetts, New Jersey, New York, Oregon, Pennsylvania, Rhode
Island, Vermont or Washington are also entitled to the California Emission Warranty.
19WM_GAS_MMNA_2nd.book Page 1 Thursday, April 26, 2018 10:26 AM
INTRODUCTION
2
INTRODUCTION
Mitsubishi Motors North America, Inc. (MMNA) wants to
thank you for purchasing one of our quality products. We
are committed to assuring your satisfaction with your new
2019 Mitsubishi passenger car or sport utility vehicle, here-
inafter referred to as “Vehicle”.
MMNA also wants you to be completely satisfied and
invites you to visit a Mitsubishi Motors Dealership for all
your service needs, both during and after the warranty
period.
APPLICABILITY
This warranty is provided to the original and subsequent
owner(s) of the Vehicle, originally distributed by MMNA and
originally sold by an Authorized Mitsubishi Motors Dealer in
the United States, and which is registered and normally
operated in the United States.
WARRANTY REPAIR ORDER
If you should have warranty service performed on this
Vehicle, you are entitled to receive a copy of the repair
order listing the warranty service performed. RETAIN
THESE COPIES FOR YOUR RECORDS.
Receipts covering the performance of maintenance ser-
vices should be retained in the event questions arise con-
cerning maintenance. These receipts should be transferred
to each subsequent owner of this Vehicle. MMNA reserves
the right to deny warranty coverage if the Vehicle has not
been properly maintained. However, denial will not be
based solely on the absence of maintenance records.
WARRANTY START DATE
This warranty starts on the date of original retail delivery or
original use, whichever occurs first. All references to mile-
age limitations are for actual odometer miles.
OBTAINING WARRANTY SERVICE
To obtain warranty service, you must return your Vehicle to
any Authorized Mitsubishi Motors Dealer or Authorized
Service Center where such service will be performed with-
out charge for parts and/or labor.
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INTRODUCTION
3
OBTAINING WARRANTY SERVICE IN COUNTRIES
OTHER THAN THE UNITED STATES
1. In U.S. Territories and Possessions:
• When a Vehicle purchased in the United States is
registered in U.S. territories and possessions, the
Mitsubishi Motors warranty in that territory and pos-
sessions will apply.
In the event you are temporarily traveling in U. S. terri-
tories and possessions (e.g. vacation), the warranty
issued with this Vehicle will apply and warranty service
will be provided by an Authorized Mitsubishi Motors
Dealer in U.S. territories and possessions.
2. In Canada or Puerto Rico:
Vehicles registered in the United States, but temporarily
traveling in Canada or Puerto Rico are covered by the
terms of this warranty and may be brought to Mitsubishi
Motors Dealers in Canada or Puerto Rico for warranty
covered repairs.
Should an Authorized Mitsubishi Motors Dealer charge for
warranty repairs, you should obtain a detailed receipt cov-
ering the work performed and, upon returning to the U.S.,
contact an Authorized Mitsubishi Motors Dealer for reim-
bursement consideration.
IMPORTANT:
Vehicles registered or normally operating outside of the
United States are not covered under the terms of this
limited warranty.
19WM_GAS_MMNA_2nd.book Page 3 Thursday, April 26, 2018 10:26 AM
CUSTOMER SATISFACTION
4
CUSTOMER SATISFACTION
At MMNA, we are proud of the quality and of the workmanship
that is built into every Vehicle. We are equally proud of our
corporate commitment to promote the highest possible degree
of customer satisfaction with our products and services.
Today’s automobiles are extremely complex and are com-
prised of an enormous number of individual parts. Occa-
sionally, a problem with one of these parts can occur.
Should you experience such a problem, we are confident
that you will find your Authorized Mitsubishi Motors Dealer
or Authorized Service Center prepared to provide you with
high quality service repairs. Every Authorized Mitsubishi
Motors Dealer or Authorized Service Center has
Mitsubishi-trained personnel, plus the tools and equipment
necessary to provide for your various service needs.
In the event a problem arises, we ask that you follow the
procedure outlined on the following pages.
Step 1: Contact the Nearest Authorized Mitsubishi
Motors Dealer or Authorized Service Center:
This is the most direct and expedient way to obtain service.
Authorized Mitsubishi Motors Dealers or Authorized Service
Centers have the ultimate responsibility for providing the
service and repairs you may need. We recommend that you
contact the Dealership Service Advisor or Service Manager
for assistance. In the event that you feel additional assis-
tance is required, ask to speak to the Dealership owner.
Since it is his or her business, he or she will be very inter-
ested in your continued satisfaction and patronage.
Step 2: Contact MMNA’s Customer Relations
Department
CALL->1-888-648-7820
After the completion of Step 1 and in the event your Autho-
rized Mitsubishi Motors Dealer or Authorized Service Cen-
ter has been unable to provide an adequate resolution,
contact MMNA’s Customer Relations Department.
Be sure to have your 17-character Vehicle Identification
Number (VIN) available when you call.
If you choose to write us, please send your correspon-
dence to the following address:
Mitsubishi Motors North America, Inc.
Customer Relations Department
P.O. Box 6400
Cypress, CA 90630
Please be sure to include your name, address and tele-
phone number along with your VIN. The VIN can be found
in the upper corner of the dashboard on the driver’s side of
the Vehicle and on your Vehicle’s registration.
MMNA’s Customer Relations Department will be prepared to
investigate your concern and provide you with assistance.
Step 3: Dispute Resolution
(See
Notice to Consumers” on next page.)
NOTE:
You may also eMail us by visiting us online at www.mitsubishic-
ars.com and selecting the “Contact” link at the bottom of the page.
Please be sure to provide your VIN.
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NOTICE TO CONSUMERS
5
NOTICE TO CONSUMERS
MMNA is committed to assuring your satisfaction with
your Vehicle.
If you have a concern that is not resolved to your satisfac-
tion, we encourage you to use Mitsubishi Motors’ informal
third party Dispute Resolution Process, administered by
the National Center for Dispute Settlement (NCDS). While
you may use the Process at any time, we suggest that you
first follow Mitsubishi Motors’ normal complaint handling
process:
Dispute Resolution Process
First, contact your dealership to discuss your concern; if
the dealer can not resolve your concern, contact MMNA’s
Customer Relations at
1-888-648-7820
. An MMNA
regional representative will work with you to address your
concern.
If you are not satisfied after contacting your dealership and
MMNA’s Customer Relations, and wish to pursue the mat-
ter further, submit an application (which can be found in the
Dispute Resolution Process brochure located in the glove
box of your Vehicle), describing your concern.
National Center for Dispute Settlement
Dispute Resolution Process
P. O. Box 485
Mt. Clemens, MI 48046
1-866-WE-RESOLVE
(1-866-937-3765)
There is no cost to you for submitting your application.
To file a claim, complete the Dispute Resolution Process
application, which includes the following information:
Your name and address,
Your Vehicle model and Vehicle Identification Num-
ber (VIN), and
The nature of your concern.
Once your claim is submitted, NCDS will review your
request for arbitration and inform you if your concern meets
the program criteria for the Dispute Resolution Process. If
your concern meets the program criteria, it will be referred
to an NCDS decision-maker (arbitrator) for hearing. If you
requested an oral hearing, you will be contacted by an
NCDS representative to arrange a mutually agreeable date
and location to conduct the hearing. If you selected a three-
person panel and a “documents only” hearing, NCDS will
notify you of the date all your documents must be received
by NCDS (Arkansas customers may choose a single arbi-
trator or panel regardless of format). The arbitrator or panel
will render a decision on your case. You may accept or
reject the decision. If you accept the decision it will be bind-
ing on MMNA. The entire process will normally take no
longer than forty (40) days from the date your application is
received to the date the decision is rendered.
In the event your Vehicle does not conform to MMNA’s
express warranty after a reasonable number of repair
attempts, the federal Magnuson-Moss Warranty Act and
state lemon laws permit owners to obtain a replacement
vehicle or a refund of the purchase price under certain cir-
cumstances. The provisions of state laws vary from state to
state.
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NOTICE TO CONSUMERS
6
Some states require that written notification be given to the
manufacturer before the consumer may be eligible for a
refund or replacement vehicle. Therefore, MMNA requests
that you first provide us with written notification of any such
non-conformities so that we may have an opportunity to
make final repairs to the Vehicle before you pursue lemon
law remedies.
Please send your correspondence to:
Mitsubishi Motors North America, Inc.
Attn: Customer Relations
P.O. Box 6400
Cypress, CA 90630-0064
Please include the following information in your correspon-
dence:
Your name, address, and contact phone number
Your Vehicle year, model and 17-character Vehicle Identi-
fication Number (VIN)
The nature of your concern
IMPORTANT:
You must use the National Center for Dispute Settlement
(NCDS) prior to seeking remedies through a court action
pursuant to the Magnuson-Moss Warranty Act (“the Act”).
However, if you choose to seek remedies that are not cre-
ated by the Act, you are not required to use NCDS,
although that option is still available to you. You must also
use NCDS if you are seeking remedies under the “Lemon
Laws” of your state if your state statute requires you to do
so. Please consult the Customer Satisfaction section of this
manual and the Dispute Resolution Process brochure for
more information about the NCDS program.
OTHER TERMS
ANY IMPLIED WARRANTY APPLICABLE TO THIS VEHI-
CLE IS LIMITED IN DURATION TO THE LENGTH OF
THIS WRITTEN WARRANTY. MMNA SHALL NOT BE LIA-
BLE FOR ANY INCIDENTAL, CONSEQUENTIAL, SPE-
CIAL OR EXEMPLARY DAMAGES FOR BREACH OF
THIS WARRANTY OR ANY IMPLIED WARRANTY.
Some states do not allow the exclusion or limitation of inci-
dental or consequential damages or limitation on how long
an implied warranty lasts, or limitations on available reme-
dies, so the above limitations or exclusions may not apply
to you. This warranty gives the owner specific legal rights
and the owner may also have other rights which vary by
state.
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WARRANTY AT A GLANCE
7
NEW VEHICLE LIMITED WARRANTY
■■■■■
Powertrain components are covered for this time and mileage period
under the Basic Coverage of New Vehicle Limited Warranty.
Coverage
12 months/ 5 years/ 7 years/ 10 years/
12,000 miles 60,000 miles 100,000 miles 100,000 miles
Basic Coverage
10/100 Powertrain Coverage*
Adjustments
Anti-corrosion
NOTE:
* 10/100 Powertrain Coverage
Applies only to the original owners of new, retailed Vehicle.
Subsequent owners receive 5-year/60,000-mile coverage under
the Basic Coverage of New Vehicle Limited Warranty.
** Restraint System
For the Vehicle sold and registered in the states except Kansas,
seatbelts and related components are covered by 5-year/60,000-
mile coverage under the Basic Coverage of New Vehicle Limited
Warranty.
For the Vehicle sold and registered in the state of Kansas, seat-
belts and related components are covered for 10 years, regardless
of mileage.
**
*
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WARRANTY AT A GLANCE
8
EMISSION CONTROL SYSTEM WARRANTY
*
1
:Specific Components : Engine Control Module, Transmission Control Module, Catalytic Converter(s) and Onboard
Emission Diagnostic Device (OBD)
*
2
:Applies to the Vehicle, equipped with a California Certified Emission Control System and registered in the states of Cal-
ifornia, Connecticut, Delaware, Maine, Maryland, Massachusetts, New Jersey, New York, Oregon, Pennsylvania, Rhode
Island, Vermont or Washington.
Coverage
2 years/ 3 years/ 5 years/ 7 years/ 8 years/
24,000 miles 50,000 miles 60,000 miles 70,000 miles 80,000 miles
Federal
(For 50 states
and District of
Columbia)
Defect warranty
Emission-related parts
Specific Components
*1
Performance warranty
Emission-related parts
Specific Components
*1
California*
2
Defect warranty
Emission-related parts
Long-term
Performance warranty
Emission-related parts
Long-term
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NEW VEHICLE LIMITED WARRANTY
9
NEW VEHICLE
LIMITED WARRANTY
COVERAGE APPLICATION
This Limited Warranty applies to owners of this Vehicle dur-
ing the stated time and mileage limitations. This Limited
Warranty applies only to Vehicles that are registered in the
United States and normally operated in the United States or
temporarily traveling in U.S. territories and possessions,
Canada or Puerto Rico.
WHAT IS COVERED
NEW VEHICLE LIMITED WARRANTY COVE-
RAGE AND TERM
BASIC COVERAGE
MMNA warrants that all parts of this Vehicle supplied by
MMNA (except batteries, adjustments required as a result of
a manufacturing deficiency, air conditioner refrigerant
charge, tires and items listed under the headings “OTHERS”
and “WHAT IS NOT COVERED”) are free from defects in
materials or workmanship at the time of delivery. If such a
defect in materials or workmanship appears during the first 5
years or 60,000 odometer miles, whichever occurs first, the
part will be repaired or replaced by any Authorized
Mitsubishi Motors Dealer or Authorized Service Center,
using new or remanufactured Authorized Mitsubishi Motors
parts. The remedy described above shall be the sole and
exclusive remedy for breach of warranty, either express or
implied.
BATTERY
During the first 24 months from the Vehicle’s in
service
date, with unlimited mileage, a defective original equipment
battery will be replaced free of charge.
Should the battery fail after 24 months but before the 37th
month of service, it will be replaced under warranty at a
50% charge to customer. Labor to test, remove and install
the warranty replacement battery will be covered at 100%.
A battery that is merely discharged is not considered to be
defective.
ADJUSTMENT PERIOD
Adjustments required as a result of a manufacturing defi-
ciency are covered for 12 months or 12,000 odometer
miles, whichever occurs first.
NOTE
“New or Remanufactured Authorized Mitsubishi Motors
Parts” when used in connection with Mitsubishi vehicles,
means parts manufactured by or approved by Mitsubishi
Motors designed for use on Mitsubishi vehicles and dis-
tributed by MMNA or any division or subsidiary of
MMNA.
Non-authorized, aftermarket parts and/or
Mitsubishi parts not obtained from and installed by
an Authorized Mitsubishi Motors Dealer are not
covered by this warranty.
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NEW VEHICLE LIMITED WARRANTY
10
AIR CONDITIONER REFRIGERANT CHARGE
The air conditioner refrigerant charge is covered for 1 year
or 12,000 odometer miles, whichever occurs first. After
that, refrigerant charge is only covered as part of a war-
ranty covered repair to the air conditioning system.
OTHERS
The following factory, port or dealer installed items are cov-
ered for 3 years or 36,000 odometer miles, whichever
occurs first:
Audio units, amplifiers, navigation systems, CD chang-
ers, DVD video players and other vehicle entertainment
systems.
Bulbs (all filament bulbs).
TIRES
The tires on your Vehicle are warranted independently from
this limited warranty by the individual tire manufacturer.
The individual tire manufacturer’s warranty statement has
been provided with your Vehicle. To obtain tire warranty
service, you must follow the procedures outlined in the tire
warranty statement.
WHAT IS NOT COVERED
ALTERATION, MISUSE, OR ACCIDENT DAMAGE
Examples are:
• Failure to operate the Vehicle in accordance with the
OWNER’S MANUAL
Any Vehicle previously declared a total loss and/or trans-
ferred or title branded as salvage, due to an accident or
other catastrophic event (1)
Collision, fire, theft, freezing, vandalism, riot, explosion,
or objects striking your Vehicle
Misusing your Vehicle, such as, but not limited to, driving
over curbs, overloading, racing, or using your Vehicle as
a stationary power source
Alteration of your Vehicle, including, but not limited to, the
body, chassis, braking system, software programming or
other components
Tampering with, or alteration of the emission control sys-
tems or other parts that affect these systems
Disconnecting or altering the odometer, where the actual
mileage cannot be determined
Use of contaminated or improper fuel, fluids or lubricants
Damage due to customer-applied chemicals (For exam-
ple: abrasive waxes, polishes, sealants, etc.)
(1) Note: This exclusion in coverage does not apply to the
Federal or California emission control warranties.
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NEW VEHICLE LIMITED WARRANTY
11
DAMAGE CAUSED BY USE AND/OR THE ENVIRON-
MENT
Examples are:
Airborne fallout Salt
Industrial fallout Stones
Chemicals Road hazards
•Acid rain •Hail
Tree sap Insects
Bird droppings Lightning
Sand Floods
MODIFICATIONS
Damage or performance problems resulting from modifica-
tions to or racing of your Vehicle are not covered under
warranty.
Examples of modifications to your Vehicle that can cause
damage or performance problems include the following:
Failure to use Mitsubishi Motors genuine parts
Failure to use required fuel and fluids
Failure to use proper size tires and wheels
Modification of the fuel, intake, exhaust, emission, sus-
pension, engine, drive train or electrical wiring systems
Modification of any onboard computer/control module,
including reprogramming, or replacing/adding chips to
any onboard computer/control module
Unapproved and/or incompatible repairs, upgrades and
modifications to your Vehicle are not covered under this
warranty nor are the repairs needed to correct any sub-
sequent damages caused by such repairs
DAMAGE CAUSED BY IMPROPER MAINTENANCE
OR FAILURE TO FOLLOW THE RECOMMENDED
MAINTENANCE SCHEDULE
The repair of damages, which are caused because parts or
services used were not those prescribed in this manual’s
recommended maintenance schedule, are not covered
under warranty. It is the owner’s responsibility to maintain
the Vehicle as more fully set forth in, and in accordance
with, the maintenance schedules outlined in this manual.
Be advised that Warranty coverage may be denied if proper
maintenance is not followed.
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NEW VEHICLE LIMITED WARRANTY
12
MAINTENANCE / WEAR / UPDATE
Parts and labor needed to maintain the Vehicle and the
replacement of parts due to normal wear and tear are not
covered by warranty and are the owner’s responsibility
(unless those costs result from a warranty covered repair).
Examples are:
Batteries of keyless entry remote fob
Brake pads/shoes
Cleaning and polishing
Clutch disc facings
Engine tune-ups
Lubrication
Replacing filters, coolant or fuses
Replacing spark plugs
Wiper blades
Software and map updates for Navigation systems (such
updates are considered an owner responsible expense)
Hardware or software updates needed to support and/or
interface your Vehicle with non-Mitsubishi Motors sup-
plied devices (such as, but not limited to, cell phones,
music players, tablets, laptops and other audio, video and
data sources.
PAINT AND OTHER APPEARANCE ITEMS
Defects in paint, trim or other appearance items are nor-
mally noted and corrected during the new vehicle inspec-
tion. For your protection, should you find any paint or
appearance item which you suspect is defective, advise
your Authorized Mitsubishi Motors Dealer without delay, as
normal deterioration due to use and exposure is not cov-
ered by this warranty.
OTHER
Incidental or consequential damages such as loss of use of
Vehicle, loss of time, inconvenience, expense for gasoline,
telephone, travel or lodging, loss or damage to personal
property, commercial loss of revenue or other matters not
specifically included are not covered.
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NEW VEHICLE LIMITED WARRANTY
13
PRODUCTION CHANGES
MMNA and its Authorized Mitsubishi Motors Dealers
reserve the right to make changes in Vehicles sold by them
at any time without incurring any obligation to make the
same or similar changes on Vehicles previously sold by
them.
10-YEAR/100,000-MILE POWERTRAIN
COVERAGE
This limited warranty covers the repair or replacement
of covered powertrain components listed, originally
manufactured or installed by Mitsubishi Motors that
are found to be defective in material or factory work-
manship under normal use and maintenance (except
those items and/or situations specifically referred to in
the section “What is Not Covered”).
For original owners of retailed Vehicle only, this 10-
year/100,000-mile Powertrain Limited Warranty will
cover the listed powertrain components up to 10 years
from the original in-service date or date of first use, or
100,000 miles, whichever occurs first. This Powertrain
Limited Warranty is NOT transferable to any subse-
quent owner. Subsequent owners will receive the bal-
ance of the Powertrain Components coverage under
the Basic Coverage of 5-year/60,000-mile, whichever
occurs first, as set forth in this manual.
The “original owner” is defined as the first retail pur-
chaser of the Vehicle who took delivery of the eligible
Vehicle on its original in-service date. This original
owner designation will also apply if the Vehicle was
first placed in lease service and is purchased at the
end of the lease by original lessee.
This 10-year/100,000-mile Powertrain Limited War-
ranty applies only to original owners of Vehicle retailed
and registered in the United States or District of
Columbia and excludes Vehicle placed in commercial
use (e.g. taxi, route delivery, rental, livery service, etc.).
NOTE:
Applies only to the original owner of all new, retailed
Vehicle. Subsequent owners receive the balance of
coverage remaining under the 5-year/60,000-mile
“Basic Coverage” of New Vehicle Limited Warranty.
19WM_GAS_MMNA_2nd.book Page 13 Thursday, April 26, 2018 10:26 AM
NEW VEHICLE LIMITED WARRANTY
14
COVERED POWERTRAIN COMPONENTS:
ENGINE:
Balancer Belt and Related Parts
Balancer Shafts
Cylinder Block and Internal Parts
Cylinder Head Assemblies and Gaskets
Engine Mounts
Flywheel or Drive Plate (Including Ring Gear)
Fuel Pump(s)
Intake Manifold
Oil Pan and Oil Pump
Timing Belt and Related Parts
Valve Covers and Valve Cover Gaskets
•Water Pump
Turbocharger
TRANSAXLE/TRANSMISSION & TRANSFER CASE:
Torque Converter (Including Ring Gear)
Transaxle Case and All Internal Parts, Gaskets & Seals
Transaxle, Transmission and Transfer Case Mounts
Transfer Case and All Internal Parts, Gaskets and Seals
Transmission Case and All Internal Parts, Gaskets &
Seals
OTHER POWERTRAIN COMPONENTS:
Axle Housing and All Internal Parts, Gaskets and Seals
Axle Shaft Bearings
Differential Carrier Assemblies and All Internal Parts,
Gaskets and Seals
Drive Shaft and Axle Shaft Assemblies (Including Con-
stant Velocity Joints)
Propeller Shaft Assemblies and Yokes (Including Con-
stant Velocity Joints and/or Universal Joints)
Propeller Shaft Center Bearings
WHAT IS NOT COVERED UNDER THIS 10-YEAR/
100,000-MILE POWERTRAIN COVERAGE:
Any subsequent owner
Commercial use (e.g. taxi, route delivery, rental, livery
service, etc.)
See the “Basic Coverage” of the New Vehicle Limited War-
ranty section of this manual for examples and further
details of what is NOT covered (Page 10).
NOTE:
• Coverage applies only to the repair or replace-
ment of powertrain components originally manu-
factured and installed by Mitsubishi Motors that
are defective in material or factory workmanship
under normal use and maintenance or Authorized
Mitsubishi Motors Powertrain Components parts
sourced from and installed by an Authorized
Mitsubishi Motors Dealer.
Non-authorized aftermarket parts and/or
Mitsubishi parts not obtained from and installed
by an Authorized Mitsubishi Motors Dealer are
not covered by this Warranty.
19WM_GAS_MMNA_2nd.book Page 14 Thursday, April 26, 2018 10:26 AM
NEW VEHICLE LIMITED WARRANTY
15
ANTI-CORROSION PERFORATION COVER-
AGE
MMNA warrants to the owner of each Vehicle that any
Authorized Mitsubishi Motors Dealer or Authorized Service
Center will repair or replace at no charge any body sheet
metal panel found to have developed perforation (metal
rust-through) due to corrosion in normal use.
This warranty begins on the date of original retail delivery
or original use, whichever occurs first, and extends for 5
years regardless of mileage.
In addition, outer panel rust-through protection coverage is
extended as follows:
Vehicle is covered for 7 years or 100,000 odometer miles,
whichever occurs first.
It is the owner’s responsibility under the terms of this war-
ranty to maintain the Vehicle as specified in this manual
and in the Owner’s Manual.
THIS WARRANTY DOES NOT COVER:
• Corrosion due to accident, damage, abuse, abnormal
use, Vehicle alteration or failure to properly maintain this
Vehicle
Payments for loss of use of the Vehicle during warranty
repairs
Surface corrosion, such as that caused by industrial fall-
out, sand, salt, hail and stones
Corrosion due to extensive and/or abnormal transporta-
tion of corrosive material such as, but not limited to,
chemicals, acid, fertilizer
Corrosion other than perforation (metal rust-through) due
to defects in material or workmanship that is otherwise
covered by the Basic Coverage of the New Vehicle Lim-
ited Warranty
NOTE:
This anti-corrosion perforation warranty covers perforation
due to corrosion only. Perforation means a rust-through
condition, such as an actual hole in a sheet metal panel.
19WM_GAS_MMNA_2nd.book Page 15 Thursday, April 26, 2018 10:26 AM
NEW VEHICLE LIMITED WARRANTY
16
THINGS YOU SHOULD KNOW ABOUT YOUR MMNA
ANTI-CORROSION PERFORATION COVERAGE:
REPAIRING YOUR VEHICLE
If your Vehicle is damaged and requires sheet metal repair
or replacement, be sure anti-corrosion materials are
applied to the parts repaired or replaced.
MAINTAINING YOUR VEHICLE
Washing:
The best way to preserve your Vehicle’s finish and aid in
avoiding rust is to keep the Vehicle clean by washing it fre-
quently. Wash the Vehicle only with lukewarm or cold water.
Do not wash the Vehicle in the direct rays of the sun, or use
strong soap or chemical detergents. Any cleaning agents
used should be washed off promptly and not allowed to dry
on the finish.
Foreign Material Deposits:
Calcium chloride and other salts, ice melting agents, road
oil and tar, tree sap, bird droppings, chemicals from indus-
trial chimneys, acid rain, and other foreign matter may
damage the Vehicle finish if left on the painted surfaces.
Prompt washing may not completely remove all these
deposits.
Additional cleaners may be needed. When using chemical
cleaners developed for this purpose, be sure they are safe
for use on painted surfaces.
Underbody Maintenance:
Corrosive materials used for ice removal and dust control
can collect on underbody surfaces. If these materials are
not removed, accelerated corrosion can occur on the under-
body parts, such as fuel lines, frame, floor pan and exhaust
system. Wash the Vehicle according to the instruction of the
Owner’s Manual, thoroughly flush these materials from the
underbody with plain water. Take care to clean any areas
where mud and other debris can collect.
Finish Damage:
Any stone chips, fractures or deep scratches in the finish
should be repaired promptly. Bare metal will corrode
quickly and can develop into a major repair expense. Minor
chips and scratches can be repaired with touch-up materi-
als available from your Authorized Mitsubishi Motors Dealer
or Authorized Service Center. The cost of such repairs is
considered the responsibility of the owner.
OTHER TERMS
ANY IMPLIED WARRANTY APPLICABLE TO THIS VEHI-
CLE IS LIMITED IN DURATION TO THE LENGTH OF
THIS WRITTEN WARRANTY. MMNA SHALL NOT BE LIA-
BLE FOR ANY INCIDENTAL, CONSEQUENTIAL, SPE-
CIAL OR EXEMPLARY DAMAGES FOR BREACH OF
THIS WARRANTY OR ANY IMPLIED WARRANTY.
Some states do not allow the exclusion or limitation of inci-
dental or consequential damages or limitation on how long
an implied warranty lasts, or limitations on available reme-
dies, so the above limitations or exclusions may not apply to
you. This warranty gives the owner specific legal rights and
the owner may also have other rights which vary by state.
19WM_GAS_MMNA_2nd.book Page 16 Thursday, April 26, 2018 10:26 AM
FEDERAL EMISSION WARRANTY
17
FEDERAL EMISSION WARRANTY
FEDERAL EMISSION CONTROL SYSTEM DEFECT
WARRANTY
MMNA warrants to the owner of each Vehicle, (1) that the
Vehicle, was designed, built and equipped so as to conform
at the time of sale to applicable regulations of the National
Emission Standards Act, as amended, and (2) the Vehicle
is free from defects in material and workmanship at the
time of sale which would cause the Vehicle to fail to con-
form with such regulations for a period of
5 years or
60,000 odometer miles,
whichever occurs first. MMNA
additionally warrants the Engine Control Module, Transmis-
sion Control Module, Catalytic Converter(s) and Onboard
Emission Diagnostic Device as Specific Components for 8
years or 80,000 odometer miles, whichever occurs first.
Any part of this Vehicle covered under this limited emission
defect warranty and which proves to be defective will be
repaired or replaced at no charge by any Authorized
Mitsubishi Motors Dealer or Authorized Service Center,
using new or remanufactured Authorized Mitsubishi Motors
Parts.
The limited warranty period begins on the date of original
retail delivery or original use, whichever occurs first.
This limited emission defect warranty shall not apply to
parts other than Authorized Mitsubishi Motors Parts.
FEDERAL EMISSION CONTROL SYSTEM PERFOR-
MANCE WARRANTY
Some states and local jurisdictions have established peri-
odic vehicle inspection and maintenance (I/M) programs to
encourage proper maintenance of your Vehicle.
If an I/M Program in your area has the U.S. Environmental
Protection Agency (EPA) approval, you may be eligible for
MMNA’s performance warranty coverage under the follow-
ing conditions:
1. The Vehicle has been maintained and operated in
accordance with the scheduled maintenance
instructions described in this manual and Owner’s
Manual provided with your Vehicle.
2. The Vehicle fails to conform for a period of 2 years
or 24,000 odometer miles, whichever occurs first,
to the applicable emission standards of EPA, as
judged by an EPA approved I/M Test.
MMNA additionally warrants the Engine Control
Module, Transmission Control Module, Catalytic
Converter(s) and Onboard Emission Diagnostic
Device as Specific Components for 8 years or
80,000 odometer miles, whichever occurs first.
3. The failure to conform to I/M test standards may
result in the owner of the Vehicle having to bear a
penalty or other sanctions, including the denial or
the right to use the Vehicle under local, state or
federal law.
19WM_GAS_MMNA_2nd.book Page 17 Thursday, April 26, 2018 10:26 AM
FEDERAL EMISSION WARRANTY
18
If all the foregoing conditions are met, MMNA warrants that
any Authorized Mitsubishi Motors Dealer or Authorized
Service Center will replace, repair or adjust to Mitsubishi
Motors’ specifications at no charge, any of the components
listed below or parts thereof, which may be necessary to
cause your Vehicle to conform to the applicable emission
standards. Parts
Certified to EPA Standards” shall be cov-
ered by this performance warranty. This performance war-
ranty period begins on the date of original retail delivery or
original use, whichever occurs first.
COVERED EMISSION PARTS
Catalytic Converter(s)
Electronic Spark Control
Evaporative Emission Canister, Evaporative Emission
Liquid Separator and Controls
Exhaust Gas Recirculation Valve and Control System
Fuel Tank Filler Tube and Cap
Induction Control Valve Assembly
Multiport Fuel Injection System
Positive Crankcase Ventilation Valve
Timing Advance/Retard System
Hoses, Clamps, Brackets, Pipes, Gaskets, Belts, Seals
and Connectors used in the above systems
Vacuum, Temperature, Altitude, Speed and Time Sensi-
tive Valves and Switches for the above systems
Any other components necessary to assure conformity.
If failure of one of these components results in failure of
another part, both will be covered by the performance war-
ranty.
WHAT IS NOT COVERED
Noncompliance caused by defective replacement parts
not certified in accordance with aftermarket parts certifi-
cation regulations.
Noncompliance caused by the use of replacement parts
not equivalent to original equipment parts.
Other provisions specified under the
WHAT IS NOT COV-
ERED” section in the New Vehicle Limited Warranty are
also applicable to this warranty.
NOTE:
Vehicles equipped with a California Certified Emission
Control System and registered in the states of California,
Connecticut,
Delaware
, Maine, Maryland, Massachu-
setts, New Jersey, New York, Oregon, Pennsylvania,
Rhode Island, Vermont or Washington are also entitled to
the California Emission Warranty. (See page 21 of this
manual)
19WM_GAS_MMNA_2nd.book Page 18 Thursday, April 26, 2018 10:26 AM
FEDERAL EMISSION WARRANTY
19
THE EMISSION CONTROL SYSTEM DEFECT WAR-
RANTY AND THE EMISSION CONTROL SYSTEM PER-
FORMANCE WARRANTY SHALL NOT APPLY TO:
Conditions resulting from contaminated fuel, misuse,
improper adjustments, modifications, accidents, alter-
ations, tampering, acts of God, improper or inadequate
maintenance, or failure to use recommended fuel
The replacement of maintenance parts used in sched-
uled maintenance services
Loss of time, inconvenience, loss of use of the Vehicle, or
other consequential damages
Any Vehicle on which the odometer reading has been
changed so that mileage cannot be readily determined.
MMNA does not authorize any person to create for it any
other obligations or liability in connection with these sys-
tems. These warranties are in addition to MMNAs New
Vehicle Limited Warranty for Vehicles.
THINGS YOU SHOULD KNOW ABOUT BOTH THE EMIS-
SION CONTROL SYSTEM DEFECT WARRANTY AND
THE EMISSION CONTROL SYSTEM PERFORMANCE
WARRANTY
The emission control system of your Vehicle was designed,
built and tested using Authorized Mitsubishi Motors Parts
and the Vehicle is certified as being in conformity with
applicable emission regulations.
Accordingly, it is recommended that any replacement parts
used for maintenance or for the repair of emission control
systems be new or remanufactured Authorized Mitsubishi
Motors Parts.
THE WARRANTY OBLIGATIONS ARE NOT DEPENDENT
UPON THE USE OF ANY PARTICULAR BRAND OF
REPLACEMENT PART. THE OWNER MAY ELECT TO
USE NON-AUTHORIZED MITSUBISHI MOTORS PARTS
FOR REPLACEMENT PURPOSES. THE USE OF
REPLACEMENT PARTS WHICH ARE NOT EQUIVALENT
MAY IMPAIR THE EFFECTIVENESS OF EMISSION CON-
TROL SYSTEMS.
If other than Authorized Mitsubishi Motors Parts are used
for maintenance replacements or for the repair of compo-
nents affecting emission control, the owner should deter-
mine that such parts are warranted by the manufacturer to
be equivalent to Authorized Mitsubishi Motors Parts in per-
formance and durability.
19WM_GAS_MMNA_2nd.book Page 19 Thursday, April 26, 2018 10:26 AM
FEDERAL EMISSION WARRANTY
20
MAINTENANCE REPLACEMENT OR REPAIR OF THE
EMISSION CONTROL DEVICES AND SYSTEMS MAY
BE PERFORMED BY ANY QUALIFIED AUTOMOTIVE
REPAIR ESTABLISHMENT OR INDIVIDUAL USING ANY
PART CERTIFIED PURSUANT TO APPLICABLE EMIS-
SION REGULATIONS; HOWEVER, WARRANTY SER-
VICE MUST BE PERFORMED BY AN AUTHORIZED
MITSUBISHI MOTORS DEALER OR AUTHORIZED SER-
VICE CENTER.
Claims under the Emission Control Systems Performance
Warranty may not be denied due to the failure of a properly
installed certified non-Authorized Mitsubishi Motors Part.
Receipts covering the performance of maintenance ser-
vices should be retained in the event questions arise con-
cerning maintenance. These receipts should be transferred
to each subsequent owner of this Vehicle. MMNA reserves
the right to deny warranty coverage if the Vehicle has not
been properly maintained. However, denial will not be
based solely on the absence of maintenance records.
These warranties apply only to Vehicles manufactured to
United States specifications and registered and normally
operated in the 50 United States or Washington, D.C.
Vehicles manufactured to other specifications or registered
and normally operated elsewhere, shall be entitled to ser-
vice of emission control systems on the basis of the war-
ranty applicable to such other country or territory.
If an owner’s warranty claim under the Emission Control
Systems Performance Warranty is denied, MMNA will pro-
vide the owner with a written explanation of why the claim
was denied within 30 days unless a shorter time period is
required by law. Failure to provide an explanation within the
required period may obligate MMNA to remedy the noncon-
formity under the Emission Control Systems Performance
Warranty except:
When delay is requested by the Vehicle owner.
When delay is caused by factors beyond the control of
MMNA or Authorized Mitsubishi Motors Dealers or
Authorized Service Centers.
Further information can be obtained from and complaints
registered with:
U.S. Environmental Protection Agency
Office of Transportation and Air Quality
Compliance Division, Light-Duty Vehicle Group
Attn: Warranty Complaints
2000 Traverwood Drive
Ann Arbor, MI 48105
Email: complianceinf[email protected]
NOTE:
New or Remanufactured Authorized Mitsubishi Motors
Parts” when used in connection with Mitsubishi vehicles,
means parts manufactured by or approved by
MITSUBISHI MOTORS, designed for use on Mitsubishi
vehicles and distributed by MMNA or any division or sub-
sidiary of MMNA.
19WM_GAS_MMNA_2nd.book Page 20 Thursday, April 26, 2018 10:26 AM
“CALIFORNIA” EMISSION WARRANTY
21
FOR ALL JURISDICTIONS THAT HAVE ADOPTED
CALIFORNIA EMISSION CONTROL SYSTEMS AND
WARRANTY REQUIREMENT.
“CALIFORNIA” EMISSION
WARRANTY
YOUR WARRANTY RIGHTS AND OBLIGATIONS
The California Air Resources Board and MMNA are
pleased to explain the emission control system warranty on
your Vehicle.
In California, Connecticut, Delaware, Maine, Maryland,
Massachusetts, New Jersey, New York, Oregon, Pennsyl-
vania, Rhode Island, Vermont and Washington, new motor
vehicles must be designed, built and equipped to meet Cal-
ifornia’s stringent anti-smog standards.
MMNA must warrant the emission control system on your
Vehicle for the periods of time listed below, provided there
has been no abuse, neglect or improper maintenance of
your Vehicle.
Your emission control system may include parts such as
the fuel-injection system, the ignition system, catalytic con-
verter, and engine control module. Also included may be
hoses, belts, connectors and other emission-related
assemblies.
Where a warrantable condition exists, MMNA will repair
your Vehicle at no cost to you including diagnosis, parts
and labor.
MANUFACTURER’S WARRANTY COVERAGE:
1. For 3 years or 50,000 odometer miles, whichever
occurs first:
If your Vehicle fails a Smog Check inspection, all nec-
essary repairs and adjustments will be made by MMNA
to ensure that your Vehicle passes the inspection. This
is your emission control system PERFORMANCE
WARRANTY.
2. For 5 years or 60,000 odometer miles, whichever
occurs first:
If any emission-related part on your Vehicle is defec-
tive, the part will be repaired or replaced by MMNA.
This is your short-term emission control system
DEFECTS WARRANTY.
3. For 7 years or 70,000 odometer miles, whichever
occurs first:
If an emission-related part specially noted in this war-
ranty manual with coverage for 7 years or 70,000
odometer miles is defective, the part will be repaired or
replaced by MMNA.
This is your Long-term emission control system PER-
FORMANCE and DEFECTS WARRANTY.
4. For 8 years or 80,000 odometer miles, whichever
occurs first, under the Federal Emission Warranty:
If an emission-related part listed in this warranty man-
ual specially noted with coverage for 8 years or 80,000
odometer miles is defective, the part will be repaired or
replaced by MMNA.
19WM_GAS_MMNA_2nd.book Page 21 Thursday, April 26, 2018 10:26 AM
“CALIFORNIA” EMISSION WARRANTY
22
OWNER’S WARRANTY RESPONSIBILITIES:
As the Vehicle owner, you are responsible for the perfor-
mance of the required maintenance indicated in the
Owner’s manual and this WARRANTY & MAINTENANCE
MANUAL.
MMNA recommends that you retain all receipts covering
maintenance on your Vehicle, but MMNA cannot deny war-
ranty coverage solely for the lack of receipts or your failure
to ensure the performance of all scheduled maintenance.
You are responsible for presenting your Vehicle to an
Authorized Mitsubishi Motors Dealer or Authorized Service
Center as soon as a problem exists.
The warranty repairs should be completed in a reasonable
amount of time, not to exceed 30 days.
As the Vehicle owner, you should also be aware that
MMNA may deny you warranty coverage if your Vehicle or
a part has failed due to abuse, neglect, improper mainte-
nance or unapproved modifications.
If you have any questions regarding your warranty rights
and responsibilities, you should contact MMNA’s Customer
Relations Department at
1-888-648-7820
or if in California,
the California Air Resources Board, at 9528 Telstar Ave-
nue, El Monte CA 91731.
WARRANTY START DATE:
The limited warranty period begins on the date of original
retail delivery or original use, whichever occurs first.
CALIFORNIA VEHICLE INSPECTION PROGRAM:
If the Vehicle fails an emission test conducted under the
Smog Check Program, it should be brought to an Autho-
rized Mitsubishi Motors Dealer or Authorized Service Cen-
ter for appropriate service. The owner will not be charged
for the adjustments, repair or replacement of parts, includ-
ing diagnosis, necessary to make the Vehicle pass the
Smog Check test for 3 years or 50,000 odometer miles,
whichever occurs first.
After the 3 years or 50,000 odometer miles performance
warranty period has passed, a Smog Check test failure due
to a defect in a part which is warranted for either 5 years or
60,000 odometer miles, or 7 years or 70,000 odometer
miles is covered.
MMNA additionally warrants the Engine Control Module,
Transmission Control Module, Catalytic Converter(s) and
Onboard Emission Diagnostic Device as Specific Compo-
nents for 8 years or 80,000 odometer miles, whichever
occurs first, under the Federal Emission Warranty. If as the
result of a vehicle inspection failure the owner elects to
have the Vehicle repaired at an independent service outlet,
MMNA will not reimburse the owner for service performed
by the independent service outlet unless such work is
deemed an “EMERGENCY SERVICE” and the repair is a
covered item under the terms of the Emission Control War-
ranty. (See topic “EMERGENCY SERVICE”).
19WM_GAS_MMNA_2nd.book Page 22 Thursday, April 26, 2018 10:26 AM
“CALIFORNIA” EMISSION WARRANTY
23
WARRANTY SERVICE:
To obtain warranty service, the owner must return the Vehi-
cle to any Authorized Mitsubishi Motors Dealer or Autho-
rized Service Center where such service will be performed
at no charge to the owner. In case of emergency, see
EMERGENCY SERVICE instructions. If you are not noti-
fied by the dealer within 30 days that the repair is not cov-
ered under warranty, then MMNA must repair the Vehicle
free of charge. In addition, the owner should take a copy of
the Smog Check test printout to the dealer when obtaining
warranty service.
EXCLUSIONS:
This Warranty shall not apply to failures caused by abuse,
neglect or improper maintenance. Nor shall this Warranty
apply to any Vehicle on which the odometer mileage has
been altered so that the Vehicle’s actual mileage cannot be
determined. Vehicles registered in states other than Cali-
fornia, Connecticut, Delaware, Maine, Maryland, Massa-
chusetts, New Jersey, New York, Oregon, Pennsylvania,
Rhode Island, Vermont and Washington shall be entitled to
the emission control system warranty issued pursuant to
the Federal Clean Air Act.
This Warranty and any other warranties otherwise
expressed under applicable California emissions laws and
regulations are the only warranties in addition to the stan-
dard MMNA Warranty in the warranty statement applicable
to the Vehicle, and are EXPRESSLY IN LIEU OF ANY
WARRANTY OR CONDITIONS IMPLIED IN LAW PER-
TAINING TO EMISSION OR EMISSION CONTROLS SYS-
TEMS. No dealer, or any agent or employee thereof, is
authorized to extend or enlarge this warranty.
DEFECT WARRANTY:
For the 5 years/60,000 odometer miles Defects Warranty, if
any part which can affect emissions fails, MMNA will repair
or replace it at an Authorized Mitsubishi Motors Dealer or
Authorized Service Center. Any other parts damaged by
the failure of a defective part will also be repaired or
replaced. Listed below are some of the parts covered by
the warranty. The parts shown with the asterisk (*) are cov-
ered for specific models under the 7 years/70,000 odome-
ter miles Emission-Related Parts Warranty Long Term and
additionally, the 8 years/80,000 odometer miles Federal
Emission Warranty, as described on the following page.
The repair and/or replacement described above will be
made at no charge to the owner including diagnosis and
labor. The defects warranty coverage shall apply until the
first scheduled replacement point specified by MMNA for
any part listed below, and shall apply for the remaining war-
ranty period of any such part repaired or replaced under
warranty. Where no replacement point is specified, the cov-
erage shall apply for the warranty period identified under
the section entitled
New Vehicle Limited Warranty” of this
warranty statement.
19WM_GAS_MMNA_2nd.book Page 23 Thursday, April 26, 2018 10:26 AM
“CALIFORNIA” EMISSION WARRANTY
24
Accelerator Position Sensor
Air Flow Sensor
Camshaft Position Sensor
*Catalytic Converter(s)
Crankshaft Position Sensor
Fuel Pressure Sensor
Emission Solenoid Valve
Evaporative Emission Canister
Exhaust Gas Recirculation Valve and Control System
*Exhaust Manifold(s)
*Exhaust Manifold(s) with Catalytic Converter(s)
*Exhaust Pipe(s) between Exhaust Manifold and Cata-
lytic Converter
*Exhaust Pipe(s) with Catalytic Converter(s)
Fuel Filter/Evaporative Emission Separator
Fuel Injector(s) for port injection
*Fuel Injector(s) for direct injection
Fuel Level and Fuel Pressure Sensors
Fuel Pressure Regulator
*Fuel Pump(s)
*Fuel Tank
Fuel Tank Filler Tube
Fuel Tank Filler Cap
Ignition Coil(s), High Voltage Wires and Boots
Induction Control Valve Assembly
*Intake Manifold(s)
*Intercooler
Knock Sensor
*Linear A/F Sensor
MAP Sensor
Oil Control Valve
Oil Filler Cap
*Onboard Emission Diagnostic Device
Positive Crankcase Ventilation Valve
Spark Plugs
*Throttle Body
*Transmission Control Module
*Turbocharger
*Valve Lift Control Motor
*Valve Lift Control Unit
Valve Lift Sensor
• Control Relay, Registers and Solenoids used with the
above systems
*Engine Control Module
Oxygen Sensor(s) used with the above systems
Temperature Sensors used with the above systems
Vacuum Hoses, Clamps, Fittings and Tubing used with
the above components and systems
Vacuum Sensor(s) used with the above systems
19WM_GAS_MMNA_2nd.book Page 24 Thursday, April 26, 2018 10:26 AM
“CALIFORNIA” EMISSION WARRANTY
25
This TABLE details the specific parts and components covered and the warranty duration for the components in years or
miles, whichever occurs first.
TABLE
* Note: Covered to 10 years/100,000 miles for the original retail purchaser by 10-YEAR/100,000-MILE POWERTRAIN
LIMITED WARRANTY
Ter m
Models
Warranted Part
MIRAGE
MIRAGE
G4
Outlander
2.4L
Outlander
3.0L
Outlander
Sport 2.0L
Outlander
Sport 2.4L
Eclipse
Cross
7 years/
70,000 miles
Intake Manifold(s)*
Exhaust Manifold
Intercooler
Turbocharger*
Throttle Body
Exhaust Pipe between Exhaust Manifold and
Catalytic Converter (Front Exhaust Pipe (LH))
Fuel Injector(s) for direct injection
Fuel Pump(s)*
✔✔✔✔✔✔✔
Fuel Tank
Linear A/F Sensor
✔✔✔
Valve Lift Control Motor
Valve Lift Control Unit
8 years/
80,000 miles (under
the Federal Emission
Warranty)
Engine Control Module
Transmission Control Module
✔✔✔✔✔✔✔
Catalytic Converter(s)
Exhaust Pipe(s) with Catalytic Converter(s)
✔✔✔✔✔✔✔
Exhaust Manifold(s) with Catalytic Converter(s)
Onboard Emission Diagnostic Device
✔✔✔✔✔✔✔
19WM_GAS_MMNA_2nd.book Page 25 Thursday, April 26, 2018 10:26 AM
“CALIFORNIA” EMISSION WARRANTY
26
WHAT THE OWNER MUST DO:
It is the owner’s responsibility to have the required mainte-
nance performed and use the Vehicle in accordance with
MMNA’s written instructions. Coverage WILL NOT be
denied solely because there is no record of maintenance.
However, failures or non-compliance caused by lack of
required maintenance are not covered by the warranty. To
avoid questions as to whether the Vehicle maintenance has
been performed, MMNA urges that the owner retain all
receipts and/or maintenance records’ indicating that ser-
vice has been performed on the Vehicle and these receipts
and maintenance records should be transferred to any sub-
sequent owner of the Vehicle.
SERVICE:
MAINTENANCE SERVICE CAN BE PERFORMED BY
ANY QUALIFIED SERVICE OUTLET OR BY THE
OWNER OR BY SOMEONE OF THE OWNER’S CHOOS-
ING.
HOWEVER, WARRANTY SERVICE MUST BE PER-
FORMED BY AN AUTHORIZED MITSUBISHI MOTORS
DEALER OR SERVICE CENTER, IN ORDER TO BE
PERFORMED AT NO CHARGE TO YOU.
PARTS:
IT IS RECOMMENDED THAT ANY REPLACEMENT
PARTS USED FOR MAINTENANCE OR FOR THE
REPAIR OF THE EMISSION CONTROL SYSTEMS BE
NEW OR REMANUFACTURED, AUTHORIZED
MITSUBISHI MOTORS PARTS.
However, the warranty obligations ARE NOT dependent
upon the use of any particular brand of replacement parts.
The owner may elect to use non-Authorized Mitsubishi
Motors Parts for replacement purposes. Use of replace-
ment parts which are not of equivalent quality to Authorized
Mitsubishi Motors Parts may impair the effectiveness of
emission control systems.
NOTE:
New or Remanufactured Authorized Mitsubishi Motors
Parts” when used in connection with Mitsubishi vehicles,
means parts manufactured by or approved by
MITSUBISHI MOTORS, designed for use on Mitsubishi
vehicles and distributed by MMNA or any division or sub-
sidiary of MMNA.
19WM_GAS_MMNA_2nd.book Page 26 Thursday, April 26, 2018 10:26 AM
“CALIFORNIA” EMISSION WARRANTY
27
WHAT IS NOT COVERED:
The Warranty does not cover:
Malfunction in any part caused by abuse, misuse, alter-
ation, tampering, disconnection or improper or inade-
quate maintenance.
Damage to catalytic converters or oxygen sensors due to
use of leaded gasoline or any additives.
Damage resulting from fire, accident, negligence, acts of
God or other events beyond the control of MMNA.
Maintenance replacement parts (such as spark plugs)
beyond the first scheduled replacement point.
Incidental or consequential damages such as loss of use
of the Vehicle, loss of time, inconvenience, expenses for
gasoline, telephone, travel or lodging.
Any Vehicle on which the odometer mileage has been
altered so that actual vehicle mileage cannot readily be
determined.
Loss or damage to personal property, loss of revenue,
commercial loss.
Damages resulting from a defect in a part not designated
by MMNA; see owner responsibilities stated above.
Other provisions specified under the “WHAT IS NOT COV-
ERED” by the Federal Emission Warranty are also applica-
ble to this warranty.
EMERGENCY SERVICE:
If emergency emission control system warranty service is
required and the owner is unable to readily locate an
Authorized Mitsubishi Motors Dealer or Authorized Service
Center or if a warranted part is not available within 30 days,
then, repairs may be performed at any available service
establishment, or by the owner, using any replacement
part.
MMNA will reimburse the owner for the owner’s expenses
including diagnostic charges for such emergency repair or
replacement at MMNA’s suggested retail price for all war-
ranted parts replaced and labor charges based on the
MMNA’s recommended time allowance for the warranty
repair and the geographically appropriate hourly labor rate.
Replaced parts and copies of paid original receipts must be
available for presentation to MMNA as a condition of reim-
bursement for these emergency repairs. In addition, the
owner must provide MMNA a detailed description indicat-
ing why the situation was considered an emergency and
why an Authorized Mitsubishi Motors Dealer or Authorized
Service Center was not available. Additional information
may be obtained by calling
1-888-648-7820
. A repair not
being completed within 30 days due to the inability to
obtain a warranted part or the unavailability of an autho-
rized Mitsubishi Motors Dealer or Authorized Service Cen-
ter constitutes an emergency.
19WM_GAS_MMNA_2nd.book Page 27 Thursday, April 26, 2018 10:26 AM
ROADSIDE ASSISTANCE
28
ROADSIDE ASSISTANCE FOR 5 YEARS/
UNLIMITED MILEAGE
Should you ever need it, you have access to 24-hour emer-
gency roadside assistance for 5 full years from the date of
the original retail delivery or original use, whichever is ear-
lier, regardless of mileage. Covered services include tow-
ing, jump starts, flat tire service, emergency fuel and fluid
delivery, and much more.
CALL-> 1-888-648-7820
Please have your 17-character Vehicle Identification Num-
ber (VIN) available when you call.
You are covered for:
Towing to the nearest Mitsubishi Motors Dealer or other
approved service point from the point of disablement if
your Vehicle is not drivable (Please retain all towing
receipts.)
Jump-starts in the event of a dead battery
Exchange of a flat tire with your inflated spare
Emergency fuel and fluid delivery
Lockout assistance to gain entry into your Vehicle
Mechanical “first aid” for minor roadside repairs or adjust-
ments
TOWING-AFTER EXPIRATION OF 5 YEARS/
UNLIMITED MILEAGE ROAD ASSISTANCE
CALL-> 1-888-648-7820
Please have your 17-character Vehicle Identification Num-
ber (VIN) available when you call.
Should your Vehicle become inoperable due to a warrant-
able failure after the expiration of 5 years/Unlimited mileage
roadside service, MMNA will arrange for the Vehicle to be
towed to the nearest Mitsubishi Motors Dealer or other
approved service point.
Please retain all towing receipts; you will be reimbursed for
towing expenses if it is determined that the Vehicle became
inoperable due to a warrantable failure.
NOTE:
These programs are benefits provided to you at no
charge as part of the purchase of your Vehicle. Gener-
ally, there is no charge for any of the Roadside Assis-
tance services listed for the five full years, without
regard to mileage. However, you will be responsible for
the cost of non-warrantable parts, lost-key replacement,
and non-warrantable tire repair.
These programs are NOT a warranty and are subject to
change without notice. MMNA reserves the right to limit
and/or change available services.
Roadside Assistance excludes winching of Vehicle off
road, Vehicle disabled in rally, racing or other competi-
tive events, and Vehicle used for commercial purposes
such as police, taxi, route delivery, livery, or daily rental
services.
ALL TOWING services are only one-way from the point
of disablement to the nearest Mitsubishi Motors Dealer
or other approved service point; you are responsible to
pick up your Vehicle from the Mitsubishi Motors Dealer
or approved service point after it has been repaired.
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29
INTRODUCTION
MITSUBISHI MOTORS wants to thank you for purchasing one of our quality products. We are committed to assuring your
satisfaction with your new 2019 Mitsubishi passenger car or sport utility vehicle, hereinafter referred to as “Vehicle”.
MITSUBISHI MOTORS also wants you to be completely satisfied and invites you to visit a Mitsubishi Motors Dealership for
all your service needs, both during and after the warranty period.
WARRANTY START DATE
This warranty starts on the date of original retail delivery or original use, whichever occurs first.
WARRANTY REPAIR ORDER
If you should have warranty service performed on this Vehicle, you are entitled to receive a copy of the repair order listing
the warranty service performed. RETAIN THESE COPIES FOR YOUR RECORDS.
Receipts covering the performance of the maintenance services should be retained in the event questions arise concerning
maintenance. These receipts should be transferred to each subsequent owner of this Vehicle. MITSUBISHI MOTORS
reserves the right to deny warranty coverage if the Vehicle has not been properly maintained. However, denial will not be
based solely on the absence of maintenance records.
OBTAINING WARRANTY SERVICE
To obtain warranty service, you must return your Vehicle to any Authorized Mitsubishi Motors Dealer or Authorized Service
Center where such service will be performed without charge for parts and/or labor.
OBTAINING WARRANTY SERVICE IN U.S.
When a Vehicle purchased in the United States territories and possessions is registered in U.S., the Mitsubishi Motors war-
ranty in U.S. will apply. In the event you are temporarily traveling in U.S. (e.g. vacation), the warranty issued with this Vehicle
will apply and warranty service will be provided by an Authorized Mitsubishi Motors Dealer in U.S.
Should an Authorized Mitsubishi Motors Dealer charge for warranty repairs, you should obtain a detailed receipt covering
the work performed and, upon returning to home, contact the selling Authorized Mitsubishi Motors Dealer for reimburse-
ment consideration.
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30
NEW VEHICLE LIMITED WARRANTY
EMISSION CONTROL SYSTEM WARRANTY
*Specific Components : Engine Control Module, Transmission Control Module, Catalytic Converter(s) and On board Emission Diagnostic
Device (OBD)
Coverage
12 months/
5 years/ 7 years/
12,000 miles 60,000 miles 100,000 miles
Basic Coverage
Adjustments
Anti-corrosion
Coverage
2 years/ 5 years/ 8 years/
24,000 miles 60,000 miles 80,000 miles
Defect warranty
Emission-related parts
Specific Components *
Performance warranty
Emission-related parts
Specific Components *
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31
NEW VEHICLE
LIMITED WARRANTY
COVERAGE APPLICATION
This coverage applies to all owners of this Vehicle during
the stated time and mileage limitations. This Limited War-
ranty applies only to Vehicle registered and normally oper-
ated in United States territories and possessions.
BASIC COVERAGE
MITSUBISHI MOTORS warrants that all parts of this Vehi-
cle supplied by MITSUBISHI MOTORS (except batteries,
adjustments required as a result of a manufacturing defi-
ciency, air conditioner refrigerant charge, tires, items listed
under the headings “OTHERS” and “WHAT IS NOT COV-
ERED”) are free from defects in materials or workmanship
at the time of delivery. If such a defect in materials or work-
manship appears during the first 5 years or 60,000 odome-
ter miles, whichever occurs first, the part will be repaired or
replaced by any Authorized Mitsubishi Motors Dealer or
Authorized Service Center, using new or remanufactured
Authorized Mitsubishi Motors parts. The remedy described
above shall be the sole and exclusive remedy for breach of
warranty, either express or implied.
BATTERY
During the first 24 months from the Vehicle’s in–service
date, with unlimited mileage, a defective original equipment
battery will be replaced free of charge. Should the battery
fail after 24 months but before the 37th month of service, it
will be replaced under warranty at a 50% charge to the cus-
tomer. Labor to test, remove and install the warranty
replacement battery will be covered at 100%. A battery that
is merely discharged is not considered defective.
ADJUSTMENT PERIOD
Adjustments required as a result of the manufacturing defi-
ciency are covered for the first 12 months or 12,000 miles,
whichever occurs first.
AIR CONDITIONER REFRIGERANT CHARGE
The air conditioner refrigerant charge is covered for 1 year
or 12,000 miles, whichever occurs first. After that, refriger-
ant charge is only covered as part of a warranty covered
repair to the air conditioning system.
OTHERS
The following factory installed items are covered under
warranty for 3 years or 36,000 miles, whichever occurs first.
Audio units, amplifiers, navigation systems, CD changers,
DVD video players and other vehicle entertainment sys-
tems.
Bulbs (All filament bulbs)
NOTE:
Aftermarket parts or accessories are NOT covered by
this warranty.
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32
TIRES
The tires on your Vehicle are warranted independently from
this limited warranty by the individual tire manufacturer.
The individual tire manufacturer’s warranty statement has
been provided with your Vehicle. To obtain tire warranty
service, you must follow the procedures outlined in the tire
warranty statement.
WHAT IS NOT COVERED
ALTERATION, MISUSE, OR ACCIDENT DAMAGE
Examples are:
Failure to operate the Vehicle in accordance with the
OWNER’S MANUAL
Any Vehicle previously declared a total loss and/or trans-
ferred or title branded as salvage, due to an accident or
other catastrophic event (1)
Collision, fire, theft, freezing, vandalism, riot, explosion, or
objects striking your Vehicle
Misusing your Vehicle, such as, but not limited to, driving
over curbs, overloading, racing, or using your Vehicle as a
stationary power source
Alteration of your Vehicle, including, but not limited to, the
body, chassis, braking system, software programming or
other components
Tampering with, or alteration of the emissions control sys-
tems or other parts that affect these systems
Disconnecting or altering the odometer, where the actual
mileage cannot be determined
Use of contaminated or improper fuel, fluids or lubricants
Damage due to customer-applied chemicals (For exam-
ple: Abrasive waxes, Polishes, Sealants, etc.)
DAMAGE CAUSED BY USE AND/OR THE ENVIRON-
MENT
Examples are:
Airborne fallout Bird droppings Hail
Industrial fallout Sand Insects
Chemicals Salt Lightning
Acid rain Stones Floods
Tree sap Road hazards
MODIFICATIONS
Damage or performance problems resulting from modifica-
tions to or racing of your Vehicle are not covered under
warranty.
Examples of modifications to your Vehicle that can cause
damage or performance problems include the following:
Failure to use Mitsubishi Motors genuine parts
Failure to use required fuel and fluids
Failure to use proper size tires and wheels
Modification of the fuel, intake, exhaust, emission, sus-
pension, engine, drive train or electrical wiring systems
Modification of any onboard computer/control module,
including reprogramming, or replacing/adding chips to
any onboard computer/control module
Unapproved and/or incompatible repairs, upgrades and
modifications to your Vehicle are not covered under this
(1) Note: This exclusion in coverage does not apply to the
Federal emission control warranties.
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33
warranty nor are the repairs needed to correct any subse-
quent damages caused by such repairs
DAMAGE CAUSED BY IMPROPER MAINTENANCE
OR FAILURE TO FOLLOW THE RECOMMENDED
MAINTENANCE SCHEDULE
The repair of damages which are caused because parts or
service used were not those prescribed in this manual’s
recommended maintenance schedule, are not covered
under warranty.
It is the owner’s responsibility to maintain your Vehicle as
more fully set forth in, and in accordance with, the mainte-
nance schedules outlined in this manual.
MAINTENANCE / WEAR / UPDATE
Parts and labor needed to maintain the Vehicle and the
replacement of parts due to normal wear and tear are not
covered by warranty and are the owner’s responsibility
(unless those costs result from a warranty covered repair).
Examples are:
Batteries of keyless entry remote fob
Brake pads/shoes
Cleaning and polishing
Clutch disc facings
Engine tune-ups
Lubrication
Replacing filters, coolant, or fuses
Replacing spark plugs
Wiper blades
Software and map updates for Navigation systems (such
updates are considered an owner responsible expense)
Hardware or software updates needed to support and/or
interface your Vehicle with non-Mitsubishi Motors supplied
devices (such as, but not limited to, cell phones, music
players, tablets, laptops and other audio, video and data
sources
PAINT AND OTHER APPEARANCE ITEMS
Defects in paint, trim or other appearance items are nor-
mally noted and corrected during the new vehicle inspec-
tion. For your protection, should you find any paint or
appearance item which you suspect is defective, advise
your Authorized Mitsubishi Motors Dealer without delay, as
normal deterioration due to use and exposure is not cov-
ered by this warranty.
OTHER
Incidental or consequential damages such as loss of use of
Vehicle, loss of time, inconvenience, expense for gasoline,
telephone, travel or lodging, loss or damage to personal
property, commercial loss of revenue or other matters not
specifically included are not covered.
PRODUCTION CHANGES
MITSUBISHI MOTORS and its Authorized Mitsubishi
Motors Dealers reserve the right to make changes in Vehi-
cles sold by them at any time without incurring any obliga-
tion to make the same or similar changes on Vehicles
previously sold by them.
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34
ANTI-CORROSION PERFORATION COVER-
AGE
MITSUBISHI MOTORS warrants to the owner of each Vehi-
cle that any Authorized Mitsubishi Motors Dealer or Autho-
rized Service Center will repair or replace at no charge any
body sheet metal panel found to have developed perfora-
tion (metal rust-through) due to corrosion in normal use.
This warranty begins on the date of original retail delivery
or original use, whichever occurs first, and extends for 5
years regardless of mileage. In addition, outer panel rust-
through protection coverage is extended as follows:
Vehicles are covered for 7 years or 100,000 miles, which-
ever occurs first. It is the owner’s responsibility under the
terms of this warranty to maintain the Vehicle as specified
in this manual and in the Owner’s Manual.
THIS WARRANTY DOES NOT COVER:
Corrosion due to accident, damage, abuse, abnormal
use, Vehicle alteration or failure to properly maintain this
Vehicle
Payments for loss of use of the Vehicle during warranty
repairs
Surface corrosion, such as that caused by industrial fall-
out, sand, salt, hail and stones
Corrosion due to extensive and/or abnormal transporta-
tion of corrosive material such as, but not limited to,
chemicals, acid, fertilizer
Corrosion other than perforation (metal rust-through) due
to defects in material or workmanship that is otherwise
covered by the Basic Coverage of New Vehicle Limited
Warranty
THINGS YOU SHOULD KNOW ABOUT YOUR
MITSUBISHI MOTORS ANTI-CORROSION PERFORA-
TION COVERAGE
REPAIRING YOUR VEHICLE
If your Vehicle is damaged and requires sheet metal repair
or replacement, be sure anti-corrosion materials are
applied to the parts repaired or replaced.
MAINTAINING YOUR VEHICLE
Washing:
The best way to preserve your Vehicle’s finish and aid in
avoiding rust is to keep the Vehicle clean by washing it fre-
quently. Wash the Vehicle only with lukewarm or cold water.
Do not wash the Vehicle in the direct rays of the sun, or use
strong soap or chemical detergents. Any cleaning agents
NOTE:
This anti-corrosion perforation warranty covers perfora-
tion due to corrosion only. Perforation means a rust-
through condition, such as an actual hole in a sheet
metal panel.
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35
used should be washed off promptly and not allowed to dry
on the finish.
Foreign Material Deposits:
Calcium chloride and other salts, ice melting agents, road
oil and tar, tree sap, bird droppings, chemicals from indus-
trial chimneys, acid rain, and other foreign matter may
damage the Vehicle finish if left on the painted surfaces.
Prompt washing may not completely remove all these
deposits. Additional cleaners may be needed. When using
chemical cleaners developed for this purpose, be sure they
are safe for use on painted surfaces.
Underbody Maintenance:
Corrosive materials used for ice removal and dust control
can collect on underbody surfaces. If these materials are
not removed, accelerated corrosion can occur on the
underbody parts, such as fuel lines, frame, floor pan and
exhaust system.
Wash the Vehicle according to the instruction of the
Owner’s Manual, thoroughly flush these materials from the
underbody with plain water. Take care to clean any areas
where mud and other debris can collect.
Finish Damage:
Any stone chips, fractures or deep scratches in the finish
should be repaired promptly.
Bare metal will corrode quickly and can develop into a
major repair expense. Minor chips and scratches can be
repaired with touch-up materials available from your Autho-
rized Mitsubishi Motors Dealer or Authorized Service Cen-
ter. The cost of such repairs is considered the responsibility
of the owner.
OTHER TERMS
ANY IMPLIED WARRANTY APPLICABLE TO THIS VEHI-
CLE IS LIMITED IN DURATION TO THE LENGTH OF
THIS WRITTEN WARRANTY.
MITSUBISHI MOTORS SHALL NOT BE LIABLE FOR ANY
INCIDENTAL, CONSEQUENTIAL, SPECIAL OR EXEM-
PLARY DAMAGES FOR BREACH OF THIS WARRANTY
OR ANY IMPLIED WARRANTY.
FEDERAL EMISSIOIN WARRANTY
FEDERAL EMISSIOIN CONTROL SYSTEM
DEFECT WARRANTY
MITSUBISHI MOTORS warrants to the owner of each Vehi-
cle, (1) that the Vehicle, was designed, built and equipped
so as to conform at the time of sale to applicable regula-
tions of the National Emission Standards Act, as amended,
and (2) the Vehicle is free from defects in material and
workmanship at the time of sale which would cause the
Vehicle to fail to conform with such regulations for a period
of 5 years or 60,000 miles, whichever occurs first.
MITSUBISHI MOTORS additionally warrants the Engine
Control Module, Transmission Control Module, Catalytic
Converter(s) and Onboard Emission Diagnostic Device for
8 years or 80,000 miles, whichever occurs first.
Any part of this Vehicle covered under this limited emission
defect warranty and which proves to be defective will be
repaired or replaced at no charge by any Authorized
Mitsubishi Motors Dealer or Authorized Service Center,
using new or remanufactured Authorized Mitsubishi Motors
Parts.
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U.S. territories and possessions (Except Puerto Rico and U.S. Virgin Islands)
36
The limited warranty period begins on the date of original
retail delivery or original use, whichever occurs first.
This limited emission defect warranty shall not apply to
parts other than Authorized Mitsubishi Motors Parts.
FEDERAL EMISSIOIN CONTROL SYSTEM
PERFRORMANCE WARRANTY
Some states and local jurisdictions have established peri-
odic vehicle inspection and maintenance (I/M) programs to
encourage proper maintenance of your Vehicle.
If an I/M Program in your area has the U.S. Environmental
Protection Agency (EPA) approval, you may be eligible for
MITSUBISHI MOTORS’ performance warranty coverage
under the following conditions:
1. The Vehicle has been maintained and operated in accor-
dance with the scheduled maintenance instructions
described in this manual provided with your Vehicle.
2. The Vehicle fails to conform for a period of 2 years or
24,000 miles, whichever occurs first, to the applicable
emission standards of EPA, as judged by an EPA
approved I/M Test.
MITSUBISHI MOTORS additionally warrants the Engine
Control Module, Transmission Control Module, Catalytic
Converter(s) and Onboard Emission Diagnostic Device
for 8 years or 80,000 miles, whichever occurs first.
3. The failure to conform to I/M test standards may result,
in the owner of the Vehicle having to bear a penalty or
other sanctions, including the denial or the right to use
the Vehicle under local, state or federal law.
If all the foregoing conditions are met, MITSUBISHI
MOTORS warrants that any Authorized Mitsubishi Motors
Dealer or Authorized Service Center will replace, repair or
adjust to MITSUBISHI MOTORS’ specifications at no
charge, any of the components listed below or parts
thereof, which may be necessary to cause your Vehicle to
conform to the applicable emission standards. Parts “Certi-
fied to EPA Standards” shall be covered by this perfor-
mance warranty. This performance warranty period begins
on the date of original retail delivery or original use, which-
ever occurs first.
COVERED EMISSION PARTS
Catalytic Converter(s)
Electronic Spark Control
• Evaporative Emission Canister, Evaporative Emission Liq-
uid Separator and Controls
Exhaust Gas Recirculation Valve and Control System
Fuel Tank Filler Tube and Cap
Induction Control Valve Assembly
Multiport Fuel Injection System
Positive Crankcase Ventilation Valve
Timing Advance/Retard System
Hoses, Clamps, Brackets, Pipes, Gaskets, Belts, Seals
and Connectors used in the above systems
Vacuum, Temperature, Altitude, Speed and Time Sensi-
tive Valves and Switches for the above systems
Any other components necessary to assure conformity
If failure of one of these components results in failure of
another part, both will be covered by the performance war-
ranty.
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37
WHAT IS NOT COVERED
Noncompliance caused by defective replacement parts
not certified in accordance with aftermarket parts certifi-
cation regulations.
Noncompliance caused by the use of replacement parts
not equivalent to original equipment parts.
Other provisions specified under the “WHAT IS NOT COV-
ERED” section in the New Vehicle Limited Warranty are
also applicable to this warranty.
THE EMISSION CONTROL SYSTEM DEFECT WAR-
RANTY AND THE EMISSION CONTROL SYSTEM PER-
FORMANCE WARRANTY SHALL NOT APPLY TO:
Conditions resulting from contaminated fuel, misuse,
improper adjustments, modifications, accidents, alter-
ations, tampering, acts of God, improper or inadequate
maintenance, or failure to use recommended fuel
The replacement of maintenance parts used in regular
maintenance services
Loss of time, inconvenience, loss of use of the Vehicle, or
other consequential damages
Any Vehicle on which the odometer reading has been
changed so that mileage cannot be readily determined.
MITSUBISHI MOTORS does not authorize any person to
create for it any other obligations or liability in connection
with these systems. These warranties are in addition to
MITSUBISHI MOTORS’ New Vehicle Limited Warranty for
Vehicles.
THINGS YOU SHOULD KNOW ABOUT BOTH THE
EMISSION CONTROL SYSTEM DEFECT WARRANTY
AND THE EMISSION CONTROL SYSTEM PERFOR-
MANCE WARRANTY
The emission control system of your Vehicle was designed,
built and tested using Authorized Mitsubishi Motors Parts
and the Vehicle is certified as being in conformity with
applicable emission regulations. Accordingly, it is recom-
mended that any replacement parts used for maintenance
or for the repair of emission control systems be new or
remanufactured Authorized Mitsubishi Motors Parts.
THE WARRANTY OBLIGATIONS ARE NOT DEPENDENT
UPON THE USE OF ANY PARTICULAR BRAND OF
REPLACEMENT PART. THE OWNER MAY ELECT TO
USE NON-AUTHORIZED MITSUBISHI MOTORS PARTS
FOR REPLACEMENT PURPOSES. THE USE OF
REPLACEMENT PARTS WHICH ARE NOT EQUIVALENT
MAY IMPAIR THE EFFECTIVENESS OF EMISSION CON-
TROL SYSTEMS.
If other than Authorized Mitsubishi Motors Parts are used
for maintenance replacements or for the repair of compo-
nents affecting emission control, the owner should deter-
mine that such parts are warranted by the manufacturer to
be equivalent to Authorized Mitsubishi Motors Parts in per-
formance and durability.
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U.S. territories and possessions (Except Puerto Rico and U.S. Virgin Islands)
38
MAINTENANCE REPLACEMENT OR REPAIR OF THE
EMISSION CONTROL DEVICES AND SYSTEMS MAY BE
PERFORMED BY ANY QUALIFIED AUTOMOTIVE
REPAIR ESTABLISHMENT OR INDIVIDUAL USING ANY
PART CERTIFIED PURSUANT TO APPLICABLE EMIS-
SION REGULATIONS; HOWEVER, WARRANTY SER-
VICE MUST BE PERFORMED BY AN AUTHORIZED
MITSUBISHI MOTORS DEALER OR AUTHORIZED SER-
VICE CENTER.
Claims under the Emission Control Systems Performance
Warranty may not be denied due to the failure of a properly
installed certified non-Authorized Mitsubishi Motors Part.
Receipts covering the performance of maintenance ser-
vices should be retained in the event questions arise con-
cerning maintenance. These receipts should be transferred
to each subsequent owner of this Vehicle. MITSUBISHI
MOTORS reserves the right to deny warranty coverage if
the Vehicle has not been properly maintained. However,
denial will not be based solely on the absence of mainte-
nance records.
These warranties apply only to Vehicles manufactured to
United States specifications and registered and normally
operated in the United States territories and possessions.
Vehicles manufactured to other specifications or registered
and normally operated elsewhere, shall be entitled to ser-
vice of emission control systems on the basis of the war-
ranty applicable to such other country.
If an owner’s warranty claim under the Emission Control
Systems Performance Warranty is denied, MITSUBISHI
MOTORS will provide the owner with a written explanation
of why the claim was denied within 30 days unless a
shorter time period is required by law. Failure to provide an
explanation within the required period may obligate
MITSUBISHI MOTORS to remedy the nonconformity under
the Emission Control Systems Performance Warranty
except:
* When delay is requested by the Vehicle owner.
* When delay is caused by factors beyond the control of
MITSUBISHI MOTORS or Authorized Mitsubishi Motors
Dealers or Authorized Service Centers.
Further information can be obtained from and complaints
registered with:
U.S. Environmental Protection Agency
Office of Transportation and Air Quality
Compliance Division, Light-Duty Vehicle Group
Attn: Warranty Complaints
2000 Traverwood Drive
Ann Arbor, MI 48105
Email: complianceinf[email protected]
NOTE:
“New or Remanufactured Authorized Mitsubishi Motors
Parts” when used in connection with Vehicles, means
parts manufactured by or approved by MITSUBISHI
MOTORS, designed for use on Vehicles and distributed
by MITSUBISHI MOTORS or any division or subsidiary of
MITSUBISHI MOTORS.
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U.S. territories and possessions (Except Puerto Rico and U.S. Virgin Islands)
39
EMERGENCY ROAD SERVICE/TOWING
Should your Vehicle become inoperable due to a warrant-
able failure during the first 5 years or 60,000 miles,
MITSUBISHI MOTORS will authorize the Vehicle to be
towed to the nearest Authorized Mitsubishi Motors Dealer
or Authorized Service Center at no charge. Contact the
nearest Authorized Mitsubishi Motors Dealer or Authorized
Service Center to make arrangements. Towing will not be
covered if your Vehicle is driveable and driving would not
pose a safety problem or cause further damage to the Vehi-
cle. Towing will not be covered if your Vehicle is inoperable
as a result of an accident, owner abuse, lack of mainte-
nance, or driver error.
Towing beyond the 5 years or 60,000 miles limit for Emer-
gency Road Service will still be considered a covered con-
dition if the problem that caused the need for the tow is still
covered under an applicable MITSUBISHI MOTORS war-
ranty such as for a powertrain or emission’s warranty cov-
ered component. Covered towing conditions beyond 5
years or 60,000 miles, whichever occurs first, will be reim-
bursed by your servicing Mitsubishi Motors Dealer or
Authorized Service Center.
IF YOU HAVE ANY QUESTIONS
MITSUBISHI MOTORS and Authorized Mitsubishi Motors
Dealers are vitally interested in your satisfaction with our
products and service.
In the event a warranty or any other matter is not handled
to your satisfaction, please discuss the matter with your
Mitsubishi Motors Dealer Management.
19WM_GAS_MMNA_2nd.book Page 39 Thursday, April 26, 2018 10:26 AM
Maintenance
40
Service precautions
Vehicle maintenance is an important yet frequently
neglected item. Proper maintenance will aid in retaining the
level of performance that has been engineered into your
Mitsubishi vehicle and it will guard against major repair
expenses resulting from neglect. Good maintenance is
necessary to protect your investment and ensure proper
performance.
Your Mitsubishi Motors Dealership is in the best position to
provide proper maintenance service through Mitsubishi’s
exclusive “Diamond Care Service”.
Factory Trained Technicians
Advanced Diagnostic Equipment
Quality Workmanship
Genuine Mitsubishi Parts
Genuine Mitsubishi Accessories
Competitive Prices
•Fast Service
Commitment to Customer Satisfaction
Emission control system mainte-
nance
The “scheduled” maintenance services, must be done at
the times or mileages specified to assure the continued
proper functioning of the emission control system. These,
and all other maintenance services included in this manual,
should be done to provide the best vehicle performance
and reliability.
Inspection and service also should be done any time a mal-
function is suspected.
To ensure proper emission control performance, you
should continue scheduled maintenance beyond the 10
year period shown, by following the same schedule pattern
as for the first 10 years.
19WM_GAS_MMNA_2nd.book Page 40 Thursday, April 26, 2018 10:26 AM
Maintenance
41
Service station checks
The following items should be inspected by either you or a
service station attendant each time fuel is added:
Engine oil level. Add if needed. Check Owner’s Manual
index and look under “Engine Oil” for detailed informa-
tion.
Engine coolant level. Add coolant that is properly mixed
to reservoir tank if needed. Replace coolant if dirty or
rusty in color. Check Owner’s Manual index and look
under “Coolant” for detailed information.
Windshield washer fluid level. Add fluid to washer tank if
necessary.
Tire inspection. Inspect for unusual tire wear and proper
inflation. Check Owner’s Manual index and look under
“Tire” for detailed information.
Selecting the proper maintenance
schedule
There are two maintenance schedules that show proper
service for your vehicle.
Schedule 1
Use Schedule 1 if you primarily operate your vehicle under
any of these conditions;
Driving on dusty, rough, muddy or salt-spread roads
Towing or police, taxi or commercial operation
Extensive idling and /or low speed operation
Repeated short-trip operation at freezing temperatures
(engine not thoroughly warmed up)
Extended use of brakes while driving
Driving in sandy areas
More than 50% operation in heavy city traffic during hot
weather above 90°F (32°C)
Schedule 2
Use Schedule 2 only if you primarily operate your vehicle
under conditions other than those listed in Schedule 1.
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Schedule 1
42
Schedule 1
*Continued on next page
MAINTENANCE ITEM
MAINTENANCE INTERVAL (Mileage or Time- whichever occurs first)
miles x 1,000 7.5 15 22.5 30 37.5 45 52.5 60 67.5 75 82.5 90 97.5 105 112.5 120 127.5 135 142.5 150
km x 1,000 12 24 36 48 60 72 84 96 108 120 132 144 156 168 180 192 204 216 228 240
months6 121824303642485460667278849096102108114120
EMISSION CONTROL SYSTEM MAINTENANCE
Check fuel system for leaks (tank, pipe line
and connection, and fuel tank filler tube
cap)
XX
Check fuel hoses condition
X
*1
XXXX
Replace air cleaner filter
X
*1
XXXXXXXXX
Check evaporative emission control system
for leaks and clogging (except evaporative
emission canister)
XX
Replace spark plugs, iridium-tipped type
X
Inspect and
adjust valve
clearance
*2
3A9 engine, 4B1 engine and
4B4 engine
*3
XX
4J1 engine and 6B3 engine
*3
XXXXX
Replace timing belt (except vehicles with
timing chain)
Every 105,000 miles (168,000 km)
Check drive belts condition (for the genera-
tor, water pump, power steering pump)
XXXXX
Check and service exhaust system (con-
nection portion of muffler, muffler pipes and
converter heat shields)
X
*1
XXXX
GENERAL MAINTENANCE
Change engine oil
Every 3,750 miles (6,000 km) or every 3 months
Replace engine oil filter
Every 3,750 miles (6,000 km) or every 3 months
Change manual transaxle/transmission oil
XXXXX
Check automatic transaxle/transmission
fluid level and condition
XXXXX
Change automatic transaxle/transmission
fluid
XXXXX
Change transfer oil
XXXXX
Inspect coolant hoses condition (radiator
hose, heater hose)
XXXXX
19WM_GAS_MMNA_2nd.book Page 42 Thursday, April 26, 2018 10:26 AM
Schedule 1
43
*1: This maintenance is recommended but is not required to maintain the emissions warranty.
*2: Check the valve clearance in case abnormal noise from valves is heard.
*3: Refer to “Specifications” section of your owner’s manual for your applicable engine model.
MAINTENANCE ITEM
MAINTENANCE INTERVAL (Mileage or Time- whichever occurs first)
miles x 1,000 7.5 15 22.5 30 37.5 45 52.5 60 67.5 75 82.5 90 97.5 105 112.5 120 127.5 135 142.5 150
km x 1,000 12 24 36 48 60 72 84 96 108 120 132 144 156 168 180 192 204 216 228 240
months6 121824303642485460667278849096102108114120
Change engine coolant
First change at 120,000 miles (192,000 km) or at 96 months, thereafter every 90,000 miles (144,000 km) or 72 months
Inspect disc brake pads and rotors for wear
XXXXXXXXXXXXXXXXXXXX
Inspect rear drum brake linings and rear
wheel cylinders for wear and leaks of all
wheels
XXXXXXXXXX
Check brake hoses for deterioration or
leaks
XXXXXXXXXX
Change brake fluid (except Outlander
Sport)
XXX
Inspect ball joint and steering linkage seals
for grease leaks and damage
XXXXX
Inspect driveshaft boots for grease leaks
and damage
XXXXXXXXXX
Inspect suspension system for looseness
and damage
XXXXXXXXXXXXXXXXXXXX
Check rear axle oil level
XXXXX
Inspect air purifier filter for clogging
Every 3,750 miles (6,000 km) or every 3 month
Replace air purifier filter
XXXXXXXXXXXXXXXXXXXX
Check tire repair sealant expiration date
(vehicles with tire repair kit)
Every 12 months
Rotate tires
Every 7,500 miles (12,000 km)
19WM_GAS_MMNA_2nd.book Page 43 Thursday, April 26, 2018 10:26 AM
Schedule 2
44
Schedule 2
*Continued on next page
MAINTENANCE ITEM
MAINTENANCE INTERVAL (Mileage or Time- whichever occurs first)
miles x 1,000 7.5 15 22.5 30 37.5 45 52.5 60 67.5 75 82.5 90 97.5 105 112.5 120 127.5 135 142.5 150
km x 1,000 12 24 36 48 60 72 84 96 108 120 132 144 156 168 180 192 204 216 228 240
months6 121824303642485460667278849096102108114120
EMISSION CONTROL SYSTEM MAINTENANCE
Check fuel system for leaks (tank, pipe line
and connection, and fuel tank filler tube
cap)
XX
Check fuel hoses condition
X
*1
XXXX
Replace air cleaner filter
XXXXX
Check evaporative emission control system
for leaks and clogging (except evaporative
emission canister)
XX
Replace spark plugs, iridium-tipped type
X
Inspect and
adjust valve
clearance
*2
3A9 engine, 4B1 engine and
4B4 engine
*3
XX
4J1 engine and 6B3 engine
*3
XXXXX
Replace timing belt (except vehicles with
timing chain)
Every 105,000 miles (168,000 km)
Check drive belts condition (for the genera-
tor, water pump, power steering pump)
XXXXX
Check and service exhaust system (con-
nection portion of muffler, muffler pipes and
converter heat shields)
X
*1
XXXX
GENERAL MAINTENANCE
Change engine oil
Every 7,500 miles (12,000 km) or every 6 months
Replace engine oil filter
Every 7,500 miles (12,000 km) or every 6 months
Check manual transaxle/transmission oil
level and condition
XXXXX
Check transfer oil level and condition
XXX
Change transfer oil
XX
Inspect coolant hoses condition (radiator
hose, heater hose)
XXXXX
Change engine coolant
First change at 120,000 miles (192,000 km) or at 96 months, thereafter every 90,000 miles (144,000 km) or 72 months
19WM_GAS_MMNA_2nd.book Page 44 Thursday, April 26, 2018 10:26 AM
Schedule 2
45
*1: This maintenance is recommended but is not required to maintain the emissions warranty.
*2: Check the valve clearance in case abnormal noise from valves is heard.
*3: Refer to “Specifications” section of your owner’s manual for your applicable engine model.
MAINTENANCE ITEM
MAINTENANCE INTERVAL (Mileage or Time- whichever occurs first)
miles x 1,000 7.5 15 22.5 30 37.5 45 52.5 60 67.5 75 82.5 90 97.5 105 112.5 120 127.5 135 142.5 150
km x 1,000 12 24 36 48 60 72 84 96 108 120 132 144 156 168 180 192 204 216 228 240
months6 121824303642485460667278849096102108114120
Inspect disc brake pads and rotors for wear
XXXXXXXXXX
Inspect rear drum brake linings and rear
wheel cylinders for wear and leaks of all
wheels
XXXXX
Check brake hoses for deterioration or
leaks
XXXXXXXXXX
Change brake fluid (except Outlander
Sport)
XXX
Inspect ball joint and steering linkage seals
for grease leaks and damage
XXXXX
Inspect driveshaft boots for grease leaks
and damage
XXXXXXXXXX
Inspect suspension system for looseness
and damage
XXXXX
Check rear axle oil level
XXXXX
Replace air purifier filter
XXXXXXXXXX
Check tire repair sealant expiration date
(vehicles with tire repair kit)
Every 12 months
Rotate tires
Every 7,500 miles (12,000 km)
19WM_GAS_MMNA_2nd.book Page 45 Thursday, April 26, 2018 10:26 AM
Maintenance Record
46
Maintenance Record
3,750 Miles (6,000 km) or 3 months 7,500 Miles (12,000 km) or 6 months 11,250 Miles (18,000 km) or 9 months
MILEAGE/
MONTHS:
MILEAGE/
MONTHS:
MILEAGE/
MONTHS:
DEALERSHIP
NAME/CODE:
DEALERSHIP
NAME/CODE:
DEALERSHIP
NAME/CODE:
DATE: DATE: DATE:
REPAIR
ORDER #:
REPAIR
ORDER #:
REPAIR
ORDER #:
15,000 Miles (24,000 km) or 12 months 18,750 Miles (30,000 km) or 15 months 22,500 Miles (36,000 km) or 18 months
MILEAGE/
MONTHS:
MILEAGE/
MONTHS:
MILEAGE/
MONTHS:
DEALERSHIP
NAME/CODE:
DEALERSHIP
NAME/CODE:
DEALERSHIP
NAME/CODE:
DATE: DATE: DATE:
REPAIR
ORDER #:
REPAIR
ORDER #:
REPAIR
ORDER #:
26,250 Miles (42,000 km) or 21 months 30,000 Miles (48,000 km) or 24 months 33,750 Miles (54,000 km) or 27 months
MILEAGE/
MONTHS:
MILEAGE/
MONTHS:
MILEAGE/
MONTHS:
DEALERSHIP
NAME/CODE:
DEALERSHIP
NAME/CODE:
DEALERSHIP
NAME/CODE:
DATE: DATE: DATE:
REPAIR
ORDER #:
REPAIR
ORDER #:
REPAIR
ORDER #:
19WM_GAS_MMNA_2nd.book Page 46 Thursday, April 26, 2018 10:26 AM
Maintenance Record
47
37,500 Miles (60,000 km) or 30 months 41,250 Miles (66,000 km) or 33 months 45,000 Miles (72,000 km) or 36 months
MILEAGE/
MONTHS:
MILEAGE/
MONTHS:
MILEAGE/
MONTHS:
DEALERSHIP
NAME/CODE:
DEALERSHIP
NAME/CODE:
DEALERSHIP
NAME/CODE:
DATE: DATE: DATE:
REPAIR
ORDER #:
REPAIR
ORDER #:
REPAIR
ORDER #:
48,750 Miles (78,000 km) or 39 months 52,500 Miles (84,000 km) or 42 months 56,250 Miles (90,000 km) or 45 months
MILEAGE/
MONTHS:
MILEAGE/
MONTHS:
MILEAGE/
MONTHS:
DEALERSHIP
NAME/CODE:
DEALERSHIP
NAME/CODE:
DEALERSHIP
NAME/CODE:
DATE: DATE: DATE:
REPAIR
ORDER #:
REPAIR
ORDER #:
REPAIR
ORDER #:
60,000 Miles (96,000 km) or 48 months 63,750 Miles (102,000 km) or 51 months 67,500 Miles (108,000 km) or 54 months
MILEAGE/
MONTHS:
MILEAGE/
MONTHS:
MILEAGE/
MONTHS:
DEALERSHIP
NAME/CODE:
DEALERSHIP
NAME/CODE:
DEALERSHIP
NAME/CODE:
DATE: DATE: DATE:
REPAIR
ORDER #:
REPAIR
ORDER #:
REPAIR
ORDER #:
19WM_GAS_MMNA_2nd.book Page 47 Thursday, April 26, 2018 10:26 AM
Maintenance Record
48
71,250 Miles (114,000 km) or 57 months 75,000 Miles (120,000 km) or 60 months 78,750 Miles (126,000 km) or 63 months
MILEAGE/
MONTHS:
MILEAGE/
MONTHS:
MILEAGE/
MONTHS:
DEALERSHIP
NAME/CODE:
DEALERSHIP
NAME/CODE:
DEALERSHIP
NAME/CODE:
DATE: DATE: DATE:
REPAIR
ORDER #:
REPAIR
ORDER #:
REPAIR
ORDER #:
82,500 Miles (132,000 km) or 66 months 86,250 Miles (138,000 km) or 69 months 90,000 Miles (144,000 km) or 72 months
MILEAGE/
MONTHS:
MILEAGE/
MONTHS:
MILEAGE/
MONTHS:
DEALERSHIP
NAME/CODE:
DEALERSHIP
NAME/CODE:
DEALERSHIP
NAME/CODE:
DATE: DATE: DATE:
REPAIR
ORDER #:
REPAIR
ORDER #:
REPAIR
ORDER #:
93,750 Miles (150,000 km) or 75 months 97,500 Miles (156,000 km) or 78 months 101,250 Miles (162,000 km) or 81 months
MILEAGE/
MONTHS:
MILEAGE/
MONTHS:
MILEAGE/
MONTHS:
DEALERSHIP
NAME/CODE:
DEALERSHIP
NAME/CODE:
DEALERSHIP
NAME/CODE:
DATE: DATE: DATE:
REPAIR
ORDER #:
REPAIR
ORDER #:
REPAIR
ORDER #:
19WM_GAS_MMNA_2nd.book Page 48 Thursday, April 26, 2018 10:26 AM
Maintenance Record
49
105,000 Miles (168,000 km) or 84 months 108,750 Miles (174,000 km) or 87 months 112,500 Miles (180,000 km) or 90 months
MILEAGE/
MONTHS:
MILEAGE/
MONTHS:
MILEAGE/
MONTHS:
DEALERSHIP
NAME/CODE:
DEALERSHIP
NAME/CODE:
DEALERSHIP
NAME/CODE:
DATE: DATE: DATE:
REPAIR
ORDER #:
REPAIR
ORDER #:
REPAIR
ORDER #:
116,250 Miles (186,000 km) or 93 months 120,000 Miles (192,000 km) or 96 months 123,750 Miles (198,000 km) or 99 months
MILEAGE/
MONTHS:
MILEAGE/
MONTHS:
MILEAGE/
MONTHS:
DEALERSHIP
NAME/CODE:
DEALERSHIP
NAME/CODE:
DEALERSHIP
NAME/CODE:
DATE: DATE: DATE:
REPAIR
ORDER #:
REPAIR
ORDER #:
REPAIR
ORDER #:
127,500 Miles (204,000 km) or 102 months 131,250 Miles (210,000 km) or 105 months 135,000 Miles (216,000 km) or 108 months
MILEAGE/
MONTHS:
MILEAGE/
MONTHS:
MILEAGE/
MONTHS:
DEALERSHIP
NAME/CODE:
DEALERSHIP
NAME/CODE:
DEALERSHIP
NAME/CODE:
DATE: DATE: DATE:
REPAIR
ORDER #:
REPAIR
ORDER #:
REPAIR
ORDER #:
19WM_GAS_MMNA_2nd.book Page 49 Thursday, April 26, 2018 10:26 AM
Maintenance Record
50
138,750 Miles (222,000 km) or 111 months 142,500 Miles (228,000 km) or 114 months 146,250 Miles (234,000 km) or 117 months
MILEAGE/
MONTHS:
MILEAGE/
MONTHS:
MILEAGE/
MONTHS:
DEALERSHIP
NAME/CODE:
DEALERSHIP
NAME/CODE:
DEALERSHIP
NAME/CODE:
DATE: DATE: DATE:
REPAIR
ORDER #:
REPAIR
ORDER #:
REPAIR
ORDER #:
150,000 Miles (240,000 km) or 120 months
MILEAGE/
MONTHS:
DEALERSHIP
NAME/CODE:
DATE:
REPAIR
ORDER #:
19WM_GAS_MMNA_2nd.book Page 50 Thursday, April 26, 2018 10:26 AM
19WM_GAS_MMNA_2nd.book Page 51 Thursday, April 26, 2018 10:26 AM
19WM_GAS_MMNA_2nd.book Page 52 Thursday, April 26, 2018 10:26 AM