academy.getbumpa.com
14 Free Email and
Newsletter Templates
Customer Service Email Template
Order Conirmation Email Template
Shipping Conirmation Email Template
Customer Complaint Email Template
Special Oer Email Template
Product Review Request Template
Apology Email Template
Inluencer Outreach Email Template
Price change announcement email template
New product/service announcement email
Book an appointment email template
Appointment/booking conirmation email template
Newsletter Invitation Email Template
Newsletter Subscriber Welcome Email Template
academy.getbumpa.com
Customer Service
Email Template
Subject line: Welcome to [Company], [Customer name]!
Body:
Thank you for buying/downloading/signing up with us at
[Brand name]! It’s lovely to see that you’ve found the value
in [product/service] and we are delighted to have you on
board! We created [Brand name] to [purpose of brand],
and we’ll do everything to make sure you get the most
out of us.
Moving forward, We’ll be checking in with you, sending
you some tips to help you get the most out of
[product/service].
If you have any inquiries or feedback,
you can always reach us at [email address].
Thank you again for choosing [Brand name]!
[Name of Sender]
academy.getbumpa.com
Order Conirmation Email Template
Subject line: Your [Brand name] order conirmation!
Body:
Hi [Customer name], Thank you for your order!
We received your order and will notify you once your package ships.
View your order status here
[hyperlink to check order status].
Your Order Details:
Order number: [Order number]
Order date: [Order date]
Product #1: order product details - product name, color, size, quantity, cost
Product #2: order product details - product name, color, size, quantity, cost
Product #3: order product details - product name, color, size, quantity, cost
Subtotal: [Price]
Discount: [Discount, if applicable]
Shipping and handling: [Shipping cost]
Tax: [Tax cost, If applicable]
Total: [Total cost]
Customer Information
Shipping address: [Full shipping address with name]
Billing address: [Billing address]
Payment method: [Payment method]
Phone number: [Phone number]
If you have any questions, requests or comments,
please feel free to contact us (hyperlink anemail address or phone number).
[Insert signature]
[Brand name]
academy.getbumpa.com
Shipping Conirmation Email Template
Subject line: Your package [Package Number] has been shipped!
Body:
Hello [Customer name], Your Item(s) from your order [Order Number]
has been shipped and it’ll be delivered in about 3 days. You'll be notiied
when it's out for delivery. You can review your package status by visiting
here [attached tracking link].
Order Details
Order number: [Order number]
Order date: [Order date]
[Insert a recap of the items in order]
Shipping Information
Delivered by: [Delivery servicer]Tracking number:
[Tracking number]
Shipping address: [Full shipping address with name]
Price Information
Price: [Price]
Discount: [Discount, if applicable]
Shipping and handling: [Shipping cost]
Tax: [Tax cost, if applicable]
Package total: [Total cost of goods inside package]
Thank you for your patronage, and we look forward to
serving you in the future!
Have questions about your order? Reply to this email with your concerns
or call [phone number].
Happy shopping!
[Insert signature]
academy.getbumpa.com
Customer Complaint
Email Template
Subject line: RE: [Complaint type]
Body:
Hello [Customer name],
My sincerest apologies for your poor experience with
our product.
While [complaint type/summary] is disappointing,
I'd be happy to rectify this for you. To further help you,
can you please provide:
[Insert any information needed from the customer, such
as product names, order numbers, receipts, screenshots etc.]
This information will be sent to our internal review team
for further investigation and an immediate resolution.
Thank you for being our loyal [Brand name] customer.
[Customer service representative name]
academy.getbumpa.com
Special Oer Email
Template
Subject line: 25% o everything!
Body:
Hi [Customer name],
As one of our loyal customers, we are oering you a
special deal only available to current
customers!
Your next purchase of any product on [Brand name] is 25% o!
You get to save 25% right now when you shop with us —
but since the discounts will run out fast, you need to hurry!
Use code [discount code] at checkout.
[Insert shop now CTA] - There’s no better way to treat yourself!
[Insert signature]
academy.getbumpa.com
Product Review
Request Template
Subject line: Tell us what you think about your
recent purchase [or include the name of the
product].
Body:
Hi [Name],
I hope you are enjoying your recent purchase of
[product]!
If you like what you got, it’ll be lovely for you to
help others who would like to buy it.
So, could you please leave a review [insert link
to review page]? It’ll take you less than two
minutes.
We appreciate your feedback.
Thanks,
[Name]
academy.getbumpa.com
Apology Email Template
Subject line: We’re sorry we messed up.
Let me ix that for you.
Body:
Hi [Customer Name],
I’m so sorry for [insert problem here]. You are a
valued customer to [Brand name], and I’m
committed to making this issue right for you.
Thank you for your patience and understanding
while I sort this out.
Moving forward, please forward these steps below:
[insert steps here]Thank you again for your patience
and understanding!
Best,
[Name] [ Company Name]
academy.getbumpa.com
Inluencer Outreach
Email Template
Subject line: We’re sorry we messed up.
Let me ix that for you.
Body:
Hi [Customer Name],
I’m so sorry for [insert problem here]. You are a
valued customer to [Brand name], and I’m
committed to making this issue right for you.
Thank you for your patience and understanding
while I sort this out.
Moving forward, please forward these steps below:
[insert steps here]Thank you again for your patience
and understanding!
Best,
[Name] [ Company Name]
academy.getbumpa.com
Inluencer Outreach Email Template
Subject line: [Brand name]
would love to collaborate with you!
Body:
Hello [Name]!
I’m [Name], and I’m a [job title] with [Company name].
I loved your round-up of [product recommendations]
that you shared recently on your [state social media
platform] account!
That’s why I’m reaching out. [Company name] is launching
a [product type] line and would like to invite you to be a
part of our campaign. We think the [product] will be a big
hit with your audience!
We’d be delighted to send you the line for free in exchange
for your honest test and review on your platform, as well as
an extra to giveaway to your audience. Please let me know
if you are interested in collaborating, and we can set up a
time to talk more about all of it.
Look forward to hearing from you soon!
Best regards,
[Name], [Company Name]
academy.getbumpa.com
Price change announcement email template
Subject line: Notice of [product/service name]
price increase eective [date]
Body:
Hello [Name],
This is to inform you that from [date], the price of our
[product/service] will increase from [old price] to [new price].
[Tell them how the price change will be a beneit for the
customer or help you stay true to your company’s
mission/values].
As one of our longest/loyal clients, we’d like to keep the
current rate for you for [x time frame], which means you
won’t have to pay the new rate until [date]. If you have any
enquiries, you can:
• Call us at [number]
• Email us at [address]
• Chat with us at [support page]
Thanks for being our amazing customer!
Sincerely,
The [company name] Team.
academy.getbumpa.com
New product/service announcement email
Subject line: [New product/service/feature] alert!
Body:
Hi [Name],
Here at [business name], we take [your customers’ core
value #1] and [customers’ core value #2] seriously.
It’s our pleasure to announce that we are now oering
[new product/service name]!With this [new product/service
name], you get:
• Product, service, feature, or beneit #1
• Product, service feature, or beneit #2
• Product, service feature, or beneit #3
and so much more!
[You can include a statement to reinforce the quality and
value of your new oering].
You can learn more [on our website (hyperlinked)] to see
what our new [product/service name]
is really about oerings!
Best,
From the [company name] Team.
academy.getbumpa.com
Book an appointment
email template
Subject line: [Name], you’re due for a [your service]!
Hi [Name],
Our records indicate you are overdue for a
[service you provide]. Regular [service you provide]
help to [beneits of service]. Call us at [number] to
schedule your appointment or book online below.
BOOK NOW [hyperlink the booking website]
Looking forward to seeing you soon!
[Company name]
[Website]
academy.getbumpa.com
Appointment/booking
conirmation email template
Subject line: Dear [name], your appointment/booking
number is 1750.
Body:
Hi [Name],
This email is to conirm your reservation for [event or
class name] at [location] on [day, date].
Your appointment will start at [time]. Please arrive at
least 15 minutes before then to check in and get set up!
Please note that your spot has been reserved unless
you cancel the appointment. Cancellations can only be
made no later than [x] hours before the start of your
appointment.
If you have any questions or curiosities? [Visit our
website (hyperlinked)] or call us at [number].
Thank You!
[Business name]
[Business email address]
[Business website]
academy.getbumpa.com
Newsletter Invitation
Email Template
Subject line: We’re inviting you to subscribe to our
newsletter!
Body:
Hi [Name],
Did you know that [your company] has a weekly
newsletter? We send the hottest/latest
[deals/tips/menus/gists] so you don’t miss out on
anything!
[If you own a clothing store, you can add something
like: We’re going to be sending bestsellers,
super deals, and tons of new stu, updated daily
Trust us, you don’t want to miss these [tips/great
deals/news] available to our subscribers!
Go ahead and subscribe here now.
See you on the other side.
[Business name]
[Business website]
academy.getbumpa.com
Newsletter Subscriber
Welcome Email Template
Subject line: It’s lovely to have you here,
[Customer name]!
Body:
Hi [Name],
Thank you for signing up to get fresh content
from [Brand name] — we’re thrilled to have you on
board!
Once a week, we’ll land in your inbox with [regular
newsletter content]. We know you’re busy, so we’ll
always try to make the content as helpful and as
relevant to you as possible.
You can start by checking out our latest post below.
It covers [summary of article].
[Image preview of article with link to article]
If you have any questions, queries, or feedback —
you can reach us at [email address].
Best regards,
[Name]