May 2024
RESOURCE GUIDE
Serving Polk County, Burnett County, and the
Serving Burnett County, Polk County, and the St. Croix Chippewa Indians of Wisconsin
877-485-2372
www.adrcnwwi.org
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Notes:
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Resource Guide Disclosure
Inclusion/Exclusion policy applies to requests for addition of agency/organization
information to this Resource Guide. If you have questions regarding this policy, or its
application in screening inclusion requests, please contact the ADRC of Northwest WI.
Inclusion does not constitute an endorsement of or liability for any agency/organization
or its services, nor should exclusion be construed to
constitute disapproval. ADRC staff
reserve the right to remove or exclude any agency or organization from their database
for any reason. Every effort is made to provide accurate information in this guide.
Please be aware that services and phone numbers may change after the guide has
been printed.
The ADRC does not endorse any provider or service outside of the scope of the ADRC
primary services. It is always advisable to contact multiple providers, ask several
questions, and find a provider you are most comfortable with.
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Contact Us
877-485-2372
adrc@polkcountywi.gov
www.adrcnwwi.org
Balsam Lake
Polk County Government Center
100 Polk Co Plaza, #60
Balsam Lake, WI 54810
Local fax: 715-500-6504
Local Phone: 715-485-8449
Siren
Burnett County Government Center,
7410 Co. Road K, #180
Siren, WI 54872
Local fax: 715-349-8644
Local Phone: 715-349-2100
ADRC of Northwest Wisconsin Staff Directory
Staff Name
Position
Primary Office
Laura Wagner
Regional Director
Balsam Lake/Siren
Nicole Rossow Business Operations Manager Balsam Lake
Sabrina Naglosky ADRC/Aging Unit Supervisor Siren
Angie Heyer Accounting and Clerical Siren
Kari Broten
Fiscal Support Specialist
Balsam Lake
Christi Arcand Disability Benefits Specialist Balsam Lake
Yvonne Lindus Disability Benefits Specialist Siren
Karen Nichols Elder Benefits Specialist Siren
Stephanie Bachmann
Elder Benefits Specialist
Balsam Lake
Angie Joy ADRC Supervisor Balsam Lake
Kayli Williamson Information & Assistance Specialist Balsam Lake
Nancy Anderson Information & Assistance Specialist Balsam Lake/Siren
Danielle Butzler
Information & Assistance Specialist
Balsam Lake
Kysa Marten Information & Assistance Specialist Balsam Lake
Emily Ovik Information & Assistance Specialist Balsam Lake
Cassidy Kaempf
Information & Assistance Specialist
and Tribal Liaison
Balsam Lake/Siren
Makenzie Gustafson Dementia Care Specialist Balsam Lake/Siren
Symone Sine Marketing & Outreach Specialist Balsam Lake
Nicole Coulter
Administrative Assistant
Balsam Lake
Cheryl Bereiter Transportation Coordinator Balsam Lake
Jennifer Torgerson Mobility Education & Outreach Manager Balsam Lake
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Contents
About the ADRC of Northwest Wisconsin ................................................... 5
ADRC Services ........................................................................................... 6
ADRCs in Surrounding Counties ................................................................. 7
Aging and Disability Resources in Minnesota ............................................. 8
Abuse and Neglect ..................................................................................... 8
Advocacy/Community Organizations .......................................................... 9
Alzheimer’s Disease, Dementia, and Memory Loss .................................. 12
Assisted Living Facilities ........................................................................... 16
AODA and Substance Abuse .................................................................... 17
Check-In/Companion Services .................................................................. 18
Consumer Protection/Fraud ...................................................................... 19
Deaf and Hard of Hearing ......................................................................... 19
Dental Resources ..................................................................................... 21
Employment .............................................................................................. 22
Energy and Utility Assistance .................................................................... 23
Family Care .............................................................................................. 25
Food and Nutrition Programs .................................................................... 26
Financial Guidance Services..................................................................... 31
Healthcare-Reduced Rate ........................................................................ 32
Health Insurance Programs ...................................................................... 34
Health Promotion and Workshops ............................................................ 35
Home Health Care .................................................................................... 37
Hospice ..................................................................................................... 38
Housing – Assistance ............................................................................... 38
Housing – Renting .................................................................................... 41
Housing – Shelters ................................................................................... 42
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Housing – Modifications, Repairs & Weatherization .................................. 43
Independent Living Centers ...................................................................... 45
In-Home Help............................................................................................ 46
Legal Assistance ....................................................................................... 48
Medical Equipment and Assistive Devices ................................................ 49
Medication Management ........................................................................... 51
Mental Health............................................................................................ 52
Nursing Homes – Skilled Nursing Facilities ............................................... 53
Personal Emergency Response Systems ................................................. 54
Representative Payee Services ................................................................ 56
Respite Care ............................................................................................. 56
Senior Centers .......................................................................................... 57
Social Security & SSI ................................................................................ 58
Support Groups ........................................................................................ 58
Tax Assistance ......................................................................................... 61
Technology Assistance ............................................................................. 62
Transportation ........................................................................................... 62
Tribal Programs and Services ................................................................... 65
Veteran’s Services .................................................................................... 66
Vision – Blind or Low Vision ...................................................................... 67
Youth – Living with a Disability .................................................................. 68
About the ADRC of Northwest Wisconsin
Mission and Vision
To provide older adults and people with physical or developmental/intellectual
disabilities the resources needed to live with dignity and security and achieve maximum
independence and quality of life. The goal of the Aging and Disability Resource Center
is to empower individuals to make informed choices and to streamline access to the
appropriate services and supports.
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Who We Serve
We proudly serve Polk County, Burnett County, and the St. Croix Chippewa Indians of
Wisconsin. We serve older adults and individuals living with a physical or developmental
disability, or with mental health/substance abuse issues (starting at 17.5 years old). We
offer guidance to caregivers, family members, spouses, and professionals in the
community. We assist all people – regardless of income.
Who We Are
The Aging and Disability Resource Center, known as the ADRC, provides the general
public with a warm and welcoming office to contact for information and assistance on
issues affecting older people and people with disabilities, regardless of income. The
ADRC is the first place to go with your aging and disability questions. We are an
“information station” where you can receive accurate, unbiased information.
What We Do
By enabling people to find resources in their communities and make informed decisions
about long-term care. ADRCs help people conserve their personal resources, maintain
self-sufficiency, and delay or prevent the need for potentially expensive long-term care.
ADRCs also serve as the single access point for publicly funded long-term care,
including Family Care and IRIS.
It is never too early to start asking questions. We encourage you to call us and begin
planning for your future needs. Of course, we can also assist you with questions or
challenges you may be facing now.
Most services offered by the ADRC are provided free of charge. People who use
transportation services provided by the ADRC are charged a co-payment for rides.
Meal services, such as congregate dining and home-delivered meals, do not charge a
fee if you are 60+ years of age but a donation to the program is appreciated. Others are
asked to pay $10 per meal. (As of Sept. 2022, policies have temporarily changed,
please check our website, or call for details)
ADRC Services
Disability Benefits Specialists (DBS): Providing benefits counseling to adults ages 18
to 59 with physical disabilities, developmental disabilities, mental illness, and/or
substance abuse disorders.
Elder Benefits Specialists (EBS): Providing assistance to adults ages 60 and over
who are having problems with their private or government benefits, or who simply
have questions about their benefits.
Caregiver Supports: Provide information to caregivers about available services and to
assist caregivers in accessing those services. We co-facilitate two support groups.
Dementia Care Specialist (DCS): Specializes in the specific needs and concerns of
people living with dementia, caregivers and family, and professionals. Anyone who
has concerns/questions about dementia or Alzheimer’s can also contact the DCS.
Help Paying for Long-Term Care: The ADRC is the entryway to publicly funded long-
term care programs (Family Care and IRIS). We determine eligibility and help you to
determine which program best meets your needs.
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Information and Assistance: Specialists will listen to your concerns, assess your
needs, and help connect you to service providers.
Options Counseling: Offering information about the choices available to meet your
long-term care needs and discuss the spectrum of care.
ADRC Nutrition Program: Includes group dining at six sites throughout Polk and
Burnett Counties. For those who qualify, Meals on Wheels® are also offered.
Transportation: Non-emergency medical transportation to people with disabilities of all
ages and people aged 60+. The ADRC has a wheelchair-accessible van and minibus
that is used for shopping, errands, and social trips.
Vital Connections: If someone is at risk of abuse or neglect, losing housing or heat, we
are here to connect you to someone who will respond to your urgent situation.
Community Programming: Provides and sponsors an array of educational and
community outreach programs focusing on health promotion, prevention, caregiving,
planning for the future, and topics of interest to community members.
Loan Closet/Lending Library: Allows people to borrow items such as walkers, bath
chairs, wheelchairs, and toilet seat risers for up to 6 months at no cost. Educational
resources available to borrow or purchase for individuals affected in some way by
dementia, memory loss, and/or Alzheimer’s disease.
Monthly Newsletter: “The Voice” newsletter has useful information about updates in
the community and resources.
Youth Transition Services: Assists with the transition process of youth living with a
disability transitioning to adulthood starting at 17.5 years old. Offers a single-entry
point for information and assistance on issues affecting students.
ADRCs in Surrounding Counties
ADRC of Barron and
Rusk Counties
888-538-3031
www.adrcconnections.org/
Offices located in Barron
and Ladysmith
ADRC of Chippewa
County
888-400-6920
www.co.chippewa.wi.us
711 N. Bridge St., #118,
Chippewa Falls, WI 54729
ADRC of Douglas County
866-946-2372
www.douglascountywi.org
1316 N. 14th St.,
Superior, WI 54880
ADRC of Dunn County
715-232-4006
www.co.dunn.wi.us/adrc
3001 US Hwy 12 E, #160,
Menomonie, WI 54751
ADRC of Eau Claire County
888-338-4636
www.co.eau-claire.wi.us
721 Oxford Ave., #1130,
Eau Claire, WI 54703
ADRC of St. Croix County
800-372-2333
www.sccwi.gov/
1752 Dorset Lane,
New Richmond, WI 54017
ADRC of Washburn County
715-635-4460
https://www.co.washburn.wi.us/departments/aging-
disability-resource-ctr/
PO Box 316 304 2
nd
St. Shell Lake, WI 54871
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Aging and Disability Resources in Minnesota
Senior LinkAge Line
800-333-2433 or https://mn.gov/senior-linkage-line/
Free statewide information and assistance service provided by the MN Board on Aging.
Disability HUB MN
866-333-2466 or https://disabilityhubmn.org/
Metropolitan Center for Independent Living offers up to date information about
community resources related to people with disabilities.
MN LinkVet
888-546-5838 or https://linkvet.org/
Information and assistance for veterans and their families in regard to state and federal
resources available.
Abuse and Neglect
If an emergency, please call 911. Report suspected abuse, neglect, or self-neglect of an
older person or adult with a disability. Adult Protective Services provides intervention for
victims of physical abuse, financial abuse, and neglect/self-neglect.
Burnett County Health and Human Services
715-349-7600 or https://www.burnettcountywi.gov/75/Health-and-Human-Services
Adult Protective Services
CRA (Community Referral Agency)
Crisis Line: 800-261-7233
Polk: 715-825-4414
Burnett: 715-349-7272
Crisis Text Line: 715-553-3359
Provides services and support to victims of domestic violence and sexual assault.
Serves Polk and Burnett Counties.
Crisis Textline
Text: 741741 or www.crisistextline.org/
Free 24/7 support at your fingertips. Text HELLO to 741741 to connect with a Crisis
Counselor. Contact for emotional abuse, depression, anxiety, eating disorders, or any
painful emotion and anytime you need support.
Deaf Unity
608-448-3147 https://www.deafunitywi.org/ Text: 608-520-0203
Email: help@deafunitywi.org
Serves Deaf victims of sexual assault, domestic violence, or stalking in WI.
Elder Rights Project
844-614-5468 or http://www.legalaction.org/services/elder-rights-project
Provides free civil legal service to victims of elder abuse who are WI residents, aged
60+, regardless of income.
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Long Term Care Ombudsman
800-815-0015 or https://www.dhs.wisconsin.gov/aging/ltcombud.htm
For complaints, questions, and/or concerns regarding the care and the rights of
residents in nursing homes or group homes.
Polk County Community Services Division
715-485-8400 or https://www.polkcountywi.gov/polkcountycomms/
Adult Protective Services
Wisconsin Division of Quality Assurance
608-266-8481 or https://www.dhs.wisconsin.gov/dqa/sections.htm
For reporting allegations of abuse/neglect by facility staff or home health care workers.
Wisconsin Elder Abuse Hotline
833-586-0107 or https://reportelderabusewi.org/
Toll-free hotline available for community members and victims to contact for assistance
in obtaining needed resources and making referrals to local authorities.
Advocacy/Community Organizations
AARP Wisconsin
866-448-3611 or https://states.aarp.org/wisconsin/
Madison, WI. Leading Positive Social Change for Wisconsinites Over 50.
ADA Information Line
800-514-0301 or https://www.ada.gov/infoline.htm TTY: 833-610-1264
To get answer to technical questions, obtain general ADA information, order ADA
informational materials, or learn how to file a complaint.
AgrAbility of Wisconsin
608-262-9336 or https://agrability.bse.wisc.edu/
Services for individuals and families engaged in farming and coping with disability.
AIDS Resource Center of Wisconsin/Vivent Health
715-836-7710 or https://viventhealth.org/
Eau Claire, WI. Serving everyone affected by HIV through comprehensive, integrated
prevention, care, and treatment programs.
American Cancer Society
800-227-2345 or https://www.cancer.org/
Pewaukee, WI. Programs and services to help you manage cancer treatment and
recovery and find the emotional support you need.
Arthritis Foundation
800-283-7800 or https://www.arthritis.org/home
Madison, WI. Championing the fight against arthritis with life-changing resources,
science, advocacy, and community connections.
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Autism Society of Wisconsin
888-428-8476 or 920-558-4602 or https://www.autismgreaterwi.org/
Menasha, WI. Provide a community for individuals affected by autism, their families, and
professionals who serve them.
Brain Injury Alliance of Wisconsin
262-790-9660 or http://biaw.org/
Eau Claire, WI. Provide education, advocacy, prevention, information & resources, and
support services to brain injury survivors, families, and professionals.
Brain Injury Resource Center of Wisconsin
262-770-4882 or https://www.bircofwi.org/
Waukesha, WI. To offer assistance, provide resources, and create a better future
through brain injury prevention, education, and advocacy.
Coalition of Wisconsin Aging Groups (CWAG)
800-488-2596 or https://www.cwagwisconsin.org/
Madison, WI. Support Wisconsin Health and Aging initiatives.
Crowning Achievements
612-850-2298 or http://www.crowningachievements.org/
Serving people 16+ with special needs. Hosting free and fun events each month.
Disability Rights Wisconsin
715-736-1232 or https://disabilityrightswi.org/
Rice Lake, WI. Helps people across Wisconsin gain access to benefits, supports and
services, and experience opportunity through its advocacy services and legal expertise.
Down Syndrome Association of Wisconsin
414-327-3729 or https://www.dsaw.org/
West Allis, WI. Provide support to Wisconsin families, individuals with Down syndrome
and related disabilities through awareness, information, programs, and services.
Epilepsy Foundation
608-665-1848 or https://www.epilepsy.com/wisconsin
Stevens Point, WI. Fight to overcome the challenges of living with epilepsy and to
accelerate therapies to stop seizures, find cures, and save lives.
End Domestic Abuse Wisconsin
608-255-0539 or https://www.endabusewi.org/
Madison, WI. Statewide coalition led by social policy advocates, attorneys, and experts
working to support, connect, empower, and lead organizations to end domestic abuse.
Family Care & IRIS Ombudsman
800-928 8778 or https://disabilityrightswi.org/program
Rice Lake, WI. Disability Rights Office. For complaints, questions, or concerns
regarding the care and the rights of people (ages 18-59) receiving Family Care or IRIS.
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Great Lakes Inter-Tribal Council, Inc. (GLITC)
715-588-3324 or https://www.glitc.org/
Lac du Flambeau, WI. Support tribes in self-determination by providing assistance.
Long Term Care Ombudsman
800-815-0015 or https://www.dhs.wisconsin.gov/aging/ltcombud.htm
For complaints, questions, and/or concerns regarding the care and the rights of
residents in nursing homes, group homes, and people 60+ receiving Family Care.
National Indian Health Board (NIHB)
202-507-4070 or www.nihb.org
Provides a variety of services to tribes, Area Health Boards, Tribal organizations,
federal agencies, and private foundations.
National Indian Council on Aging (NICOA)
505-292-2001 or https://www.nicoa.org/
Advocate for improved comprehensive health, social services, and economic wellbeing
for American Indian elders.
Respite Care Association of Wisconsin
608-222-2033 or https://respitecarewi.org/
Appleton, WI. To promote, support, and expand quality statewide respite care.
SAGE Advocacy and Services for LGBT Elders
877-360-5428 or https://www.sageusa.org/
Milwaukee, WI. National organization that offers supportive services and consumer
resources to LGBT older people and their caregivers.
The Arc Wisconsin
608-422-4250 or https://arcwi.org/
Stoughton, WI. Advocates for and with people with intellectual and developmental
disabilities (I/DD) and their families to improve their quality of life, expand opportunities,
and to increase their full inclusion in all aspects of community throughout their lifetimes.
United Cerebral Palsy West Central Wisconsin, Inc.
715-832-1782 or https://www.ucpwcw.org/
Eau Claire, WI. Offers professional service, care, and understanding to meet the needs
of people of all ages with varying abilities.
Wisconsin Aging Advocacy Network
715-677-6723 or https://gwaar.org/wisconsin-aging-advocacy-network
Madison, WI. A collaborative group of working with and for Wisconsin's older adults to
shape public policy that improves the quality of life of older people throughout the state.
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Wisconsin Board for People with Developmental Disabilities
608-266-7826 or https://wi-bpdd.org/
Madison, WI. Create statewide change for the developmental disability community.
Wisconsin Kinship Navigator
www.dcf.wisconsin.gov/kinship/navigator
Online resource for relative caregivers of children to access information and resources.
Wisconsin Parkinson Association
414-312-6990 or https://www.wiparkinson.org/
Provides hope, support, and resources for people with Parkinson’s and their loved ones.
Wisconsin Statewide Parent-Educator Initiative
833-879-7734 or https://wspei.org/
Family Engagement Liaisons work with parents, educators, and school districts to
promote partnerships and provide support to families of children with special needs.
Alzheimer’s Disease, Dementia, and Memory Loss
Dementia Care Specialist (DCS)
Provides information, resources, connections, and dementia screenings to people living
with dementia/Alzheimer’s, their families, caregivers, or professionals.
ADRC of Northwest Wisconsin
877-485-2372
https://adrcnwwi.org/
Serves Polk and Burnett County
St. Croix Chippewa Indians of WI
715-349-8554 x5221
https://stcroixojibwe-nsn.gov/
Serves members of the tribe.
Alert and Location Devices
MedicAlert+Safe Return Identification Program
800-432-5378 or https://www.medicalert.org/
The Alzheimer’s Association’s 24/7 nationwide emergency response service for
individuals with Alzheimer’s or a related dementia who wanders. Service alerts a
community support network and gives first responders important medical and
demographic information. $55 initial enrollment fee plus $35 annual/renewal fee.
Project Lifesaver https://projectlifesaver.org/
Polk County Sheriff’s Department:
715-485-8300
Burnett County Sheriff’s Department:
715-349-2121
Public safety program designed to protect and locate missing persons due to
wandering. Families can enroll at risk individuals in this program and purchase a
receiver in which the at-risk individual wears to us if the individual is ever lost.
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Alzheimer’s Support Groups
ADRC of Northwest Wisconsin
877-485-2372 or https://adrcnwwi.org/
For Alzheimer’s specific support groups, see below. For other support groups, including
for caregivers in general, please see the “Support Group” section of this guide.
Alzheimer’s Association Support Groups
800-272-3900 or https://www.alz.org/help-support/community/support-groups
• Individuals with Mild Cognitive Impairment, 2nd Wed. of the Month, 10am-11:30am
• Caregivers for a Loved One with Dementia in a Facility, every other Fri., 10am-
11:30am
• Caregivers for a Loved One with Dementia in Early Stages, 4th Tues. of the Month,
10am-11:30am
• Caregivers with a Loved One with Frontotemporal Degeneration, 3rd Wed. of the
Month, 6pm-7:30pm
• Alzconnected.org is a free online message board for caregivers and those with
dementia.
Amery Area Community & Senior Center
715-268-6605 or https://www.amerycommunitycenter.com/
Alzheimer’s and Dementia Caregiver Support Group, 1st Wednesday of every month
10:00-11:30.
Amery Memory Care
715-268-4800 or https://amerymemorycare.com/
Family Caregiver Support Group, the last Wednesday of every other month. Open to
residents, family members and community members.
Early-Stage Support Group
715-635-4460
DNR Service Center, Spooner, WI. Support group for the caregiver and individual with
dementia (early stage) to attend together; meeting 3rd Monday of the month at 1:30pm.
Happy Day Club Caregiver Support Group
715-416-2942 or https://happydayclub.godaddysites.com/
Spooner, WI. Caregiver Support Group that meets the 1st Monday of the month at 9am
at Trinity Lutheran Church.
FamilyMeans
1-800-327-3203 or https://www.familymeans.org/
Offering “Journey Together” program, a social/support group for those with memory
loss/dementia. Contact them for dates and links.
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Day Break Services
Day Friends
715-485-8762 or https://www.endeavorsadc.org/
Balsam Lake, WI. Endeavors Adult Development Center. Provides staff who creates a
safe and supportive environment with socialization and therapeutic activities. Day
Friends also provides caregivers a respite program.
Happy Day Club
715-416-2942 or https://happydayclub.godaddysites.com/
Spooner, WI. Serves people who are affected with Alzheimer's Disease or other related
dementia by providing quality supervised care.
Adult Day Care/Respite
715-463-7278 or https://www.burnettmedicalcenter.com
Continuing Care Center at Burnett Medical Center, Grantsburg, WI. Long-term and
rehabilitative care facility that provides necessary health services.
Helplines
Alzheimer’s Association 24/7 Helpline
800-272-3900 or https://www.alz.org/
Services and support available 24/7 and provided by master level clinicians.
Lewy Line
800-539-9767 or https://www.lbda.org/
Information and support for individuals impacted by Lewy Body Dementia.
The Association for Frontotemporal Degeneration Helpline
866-507-7222 or https://www.theaftd.org/
Information and support for individuals impacted by Frontotemporal Degeneration.
Memory Care Units
Amery Memory Care
715-268-4800
amerymemorycare.com/
Amery,
WI
Comforts of Home
715-800-0688
wpseniorliving.com/
St. Croix Falls, WI
Golden Age Manor
715-268-7107
goldenagemanor.com/
Amery, WI
Eagle Ridge Senior Living
715-294-8000
eagleridgeseniorliving.com/
Osceola, WI
Riverbend Assisted
Living
715-268-9449
riverbend-seniorliving.com/
Amery, WI
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Memory Clinics
Help individuals suspected of having Alzheimer’s disease or a related dementia get a
precise diagnosis through testing of the brain. Each clinic may vary in services provided
and diagnostic process. The Alzheimer’s Association recommends in an evaluation for
Alzheimer’s disease and related dementias that medical history, laboratory tests, status
evaluation, neuropsychological examination, physical examination, psychiatric
evaluation, and neurological examination be included.
Essentia Health
Neurology-Duluth Clinic
218-786-3935
essentiahealth.org
Duluth, MN
Fairview Chisago Lakes Memory
Assessment Clinic
651-257-8499
mhealthfairview.org/
Chisago City, MN
Kinisi Institute of
Movement
715-483-0241
www.kinisiinstitute.org/
St. Croix Falls, WI
Marshfield Clinic
866-333-1996
marshfieldclinic.org/
Eau Claire, WI
Mayo Clinic Health System Memory
Care Clinic
715-838-1900
https://www.mayoclinichealthsystem.org/
Eau Claire, WI
Neurological
Associates of St Paul
855-324-7843
mhealthfairview.org/
Maplewood, MN
Noran Neurological Clinic
612-879-1000
noranclinic.com/
Lake Elmo, MN
UW Geriatrics Clinic
608-265-1210
uwhealth.org
Madison, WI
Research and Clinical Trials
Participation in research studies or donating their brain after death for research.
Alzheimer’s Association Helpline
800-272-3900 or www.alz.org/research
Wisconsin Alzheimer's Disease Research Center
608-263-2582 or www.adrc.wisc.edu/
Lewy Body Dementia Association
800-539-9767 www.lbda.org
Helps connect individuals with Lewy Body Dementia and Parkinson’s Dementia with
clinical trials currently recruiting participants.
The Association for Frontotemporal Degeneration
866-507-7222 or https://www.theaftd.org/ or info@theaftd.org
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Assisted Living Facilities
Dependent upon the services offered and number of people living in the facility, different
licenses are overseen by local agencies or the State of Wisconsin. When calling
facilities, discuss the services they are licensed to provide, the number of people they
are licensed to have in the facility, and any further specific questions you may have.
Touring facilities is also recommended. Search facilities at www.forwardhealth.wi.gov
For more information and the most updated listing: www.dhs.wisconsin.gov
Adult Family Home (AFH)
Supervision, room, and board provided. Private and semi-private rooms. Homes have 2
to 4 residents. Licensed or certified.
ADRC of Northwest WI
877-485-2372
With the AFH list constantly changing, contact the ADRC or visit https://www.dhs.wi.gov
Assisted Living/Residential Care Apartment Complex
Often serve people who are more independent than people living in CBRFs or nursing
homes. Services vary by facility but may include noon meals, light housekeeping,
emergency call systems, personal care assistance, socialization, and transportation.
Evergreen Village
Amery, WI
715-268-6640
ameryhousingauthority.org
Riverbend Assisted Living
Amery, WI
715-268-9949
riverbend-seniorliving.com/
Evergreen Senior Living
Osceola, WI
715-294-1600
https://cch-
osceola.org/evergreen-
senior-living/
Community Based Residential Facilities (CBRF)
24-hour supervision, meals, medication monitoring, personal care, semi-private, private
rooms, or apartments. Facilities generally have 5-25 residents. State Licensed.
Amery Memory Care
Amery, WI
715-268-4800
https://amerymemorycare.com/
Christian Community
Home of Osceola
Osceola, WI
715-294-1100
https://cch-osceola.org/
Comforts of Home
St. Croix Falls, WI
715-483-1707
www.wpseniorliving.com/
Traditions of Frederic
Frederic, WI
715-327-4888
Eagle Ridge Senior Living
Osceola, WI
715-294-8000
eagleridgeseniorliving.com/
Lawson Manor
Luck, WI
715-472-2164
unitedpioneerhome.org
Riverbend
Amery, WI
715-268-9949
riverbend-seniorliving.com
Sophie’s Manor
Centuria, WI
715-640-3330
sophiesmanor.com/
17
AODA and Substance Abuse
30 Day Foundation (Some Hope)
https://www.the30-daysfoundation.org/ Email requests to mick@the30-
daysfoundation.org detailing your needs. Do not call, text, or send letters.
A once-a-year grant opportunity. No application required. Grants are based on available
funds and only paid to service providers. Not directly to applicant. A program to help
residents of Minnesota and Western Wisconsin facing addiction issues in need of a
deposit to enter recovery houses and sober houses.
Burnett County Health and Human Services
715-349-7600 or https://www.burnettcountywi.gov/75/Health-and-Human-Services
Providing high quality, community-based services to the people of Burnett County.
Butterfly House
715-417-1216 or https://butterflyhousescf.org/
St. Croix Falls. A sober residence for women 18+ who are in recovery from alcohol or
other drug dependencies while introducing sober-living skills, peer-to-peer fellowship
and support, and educational experiences. Not wheelchair accessible. Requires full-
time employment or eligibility for it. Other contingencies located on their website.
Polk County Community Services Division
715-485-8400 or https://www.polkcountywi.gov/polkcountycomms/
Health promotion and disease prevention, assessment, and recovery services for those
experiencing substance abuse and mental health conditions, family support, and crisis
intervention services for children and adults in need of protection and safety.
Solstice Warmline
608-244-5077 or https://soarcms.org/programs/solstice-house
24/7 Warmline service for individuals with mental health and/or substance abuse issues.
St. Croix Tribal Mental Health/AODA
715-349-8554 x5264 or 877-455-1901 x5264 or https://stcroixojibwe-nsn.gov
Provides outpatient individual and group substance abuse counseling, substance abuse
assessment, diagnosis, and outpatient co-occurring individual and group counseling.
UpliftWI
534-202-5438 or https://www.mhawisconsin.org/upliftwi
Staffed by certified peer specialists. Call if you need someone to talk to for support or
when you just need a peer to connect with. You do not need to be in crisis. Fully
anonymous and confidential. They will not call emergency services unless you request
it, and that process will be led by you.
Wisconsin Addiction Recovery Helpline
211 or 833-944-4673 or Text 898211 or Live Chat at:
https://211wisconsin.communityos.org/addiction-helpline
Free, confidential, 24/7 Statewide resource for substance use treatment and recovery.
18
Check-In/Companion Services
AARP Friendly Voices
888-281-0145 or https://www.aarp.org/home-family/friends-family/friendly-voice/
A trained, caring group of volunteers standing by ready to chat, listen, or just say hello.
Adoray 11
th
Hour Companions
800-359-0174 or https://adoray.org/news/123/adoray's-11th-hour-companions-
11th Hour Companions provide compassionate presence and comfort to patients who
are imminently dying and prefer not to be left alone. They also offer welcome relief for
caregivers who are sitting vigil with their loved ones and need a short break.
Alexa Care Hub
https://alexa.amazon.com/groups/care
A free feature that gives you a way to check in on parents or loved ones. With an Echo
device at their home and the Alexa app on your phone, you’ll know they’re safe.
Coffee Talk
877-238-2282 or https://friendsco.org/coffee-talk/
A commitment-free, drop-in chat line with rotating volunteers, for when a friendly voice
is needed most. For people 65+. Available Mon-Fri 8am-12pm.
Home Instead
715-941-4717 or https://www.homeinstead.com/
Eau Claire, WI. Serves both Polk County and Burnett County. Accept private pay, long-
term care insurance, county grants, and work with VA. Require minimum 3hr shifts. Will
service where the recipient is, home or facility. Skilled with dementia.
Institute on Aging Friendship Line
888-670-1360 or https://www.ioaging.org/services/friendship-line
Both a crisis intervention hotline and a line for non-emergency emotional support calls.
Phone Companions
612-746-0737 or companions@friendsco.org or https://friendsco.org/phone-companions/
Friends & Co. Phone Companions matches adults 62+ with warm and caring volunteers
ready to create and enjoy a connection. Callers are connected with a long-term chat
companion. Volunteers are background-checked.
Rise and Shine Call In
715-483-8500 or https://www.interfaithpolk.org/
Interfaith Caregivers of Polk County. Daily check-in call service for seniors and adults
with disabilities. Make a phone call each day before 11am to let staff know they’re safe.
Snug Safety
Download the App for Android or IOS or https://www.snugsafe.com/
Snug is a friendly, free daily check-in service for people living alone.
19
Well Connected
877-797-7299 or https://covia.org/programs/well-connected/
Both phone and online community offering activities, education, friendly conversation,
and an assortment of discussion and support groups to older adults all from the comfort
of home. This is free of charge to all participants and available to adults 60+.
Consumer Protection/Fraud
Burnett County Sheriff’s Department
715-349-2121 or https://www.burnettcountywi.gov/104/Sheriffs-Office
Questions, feedback, or have information about criminal activity.
Better Business Bureau of Wisconsin, Inc.
414-847-6000 or https://www.bbb.org/local-bbb/bbb-serving-wisconsin
Milwaukee, WI. Creating a marketplace where buyers and sellers can trust each other.
Bureau of Consumer Protection Hotline
800-422-7128 or https://www.ftc.gov/about-ftc/bureaus-offices/
Madison, WI. Authority to regulate unfair business practices.
Office of the Commissioner of Insurance
800-236-8517 or https://oci.wi.gov/
Madison, WI. Protect WI consumers by maintaining a strong insurance industry.
Polk County Sheriff’s Department
715-485-8300 or https://www.polkcountywi.gov/residents/polk_county_sheriffs_office/
Provide respectful law enforcement services to the citizens of Polk County.
US Senate Special Committee on Aging - Fraud Hotline
855-303-9470 or https://www.aging.senate.gov
Anyone with information about suspected fraud can call the toll-free fraud hotline.
Wisconsin Do Not Call List
888-382-1222 or TTY: 1-866-290-4236 or https://www.donotcall.gov/register.html
A free tool to reduce the number and frequency of unwanted calls.
Deaf and Hard of Hearing
Center for Independent Living Western Wisconsin
1-800-228-3287 or https://cilww.com/
Rice Lake, WI. Serves Polk County. Provides information, resources, and access to
assistive technology, explain available options, and demonstrate equipment. Assistance
with TEPP, TAP, and other funding program applications is also available.
Hike Fund, Inc.
712-325-0812 or https://thehikefund.org/
Provides low-income children 0-20 years old with hearing aids and assistive devices.
20
ICanConnect – WI
844-638-5800 or http://www.icanconnect.org/
Free communication technology for people with combined vision and hearing loss.
Installation, training, and technical support is available. Qualification based on income.
IndiGO
715-392-9118 or https://indigowi.org
Superior, WI. Serves Burnett County. Loan & demonstration program of assistive
technology. Equipment available: communication aids, signaling devices, assistive
listening devices, amplified phones, adaptive recreation aids, etc.
Miracle-Ear Foundation
888-716-1691 or https://www.miracle-ear.com/
Gift of Sound Program provides hearing aids and hearing support services to families or
individuals with low income. Application fee for adults (age 19 and older) is $150.
Office for the Deaf and Hard of Hearing
855-359-5252 or https://www.dhs.wisconsin.gov/odhh/index.htm
Madison, WI. Provides information, referral services, and technical assistance.
Telecommunications Assistance Program Hearing Aid Assistance (TAP HAA)
608-267-7195 or https://www.dhs.wisconsin.gov/odhh/tap.htm
Can provide up to $250 towards the cost of a telecoil or Bluetooth-enabled hearing aid
or cochlear implant external processor.
Telecommunications Equipment Purchase Program
608-231-3305 or https://psc.wi.gov/Pages/Programs/TEPP.aspx
Madison, WI. Help people with disabilities buy specialized equipment they need in order
to use basic telephone services. TTY: 800-251-8345
Wisconsin Telecommunication Relay Systems
Voice to TTY: 711 or 800-947-6644 or
TTY: 711 or 800-947-3529
Spanish to Spanish: 711 or 800-833-7813
Spanish to English: 711 or 877-490-3723
T-Mobile IP Relay System:https://tmobileaccess.com
https://wisconsinrelay.com/
Free service that enables people who are Deaf, Hard of Hearing, or those with a
Speech Disability to place and receive confidential phone calls. Those without a text
telephone but do have a computer and internet may use the T-Mobile IP Relay system.
Wisconsin Lions Foundation Hearing Project
877-463-6953 or https://wlf.info/our-work/hearing/
Helps Wisconsin residents who cannot afford to purchase a hearing instrument, and do
not qualify for any existing state-funded financial assistance programs.
21
Dental Resources
Wait lists may apply. Local colleges with dentistry or dental hygiene programs may offer
services at lower cost but services are often by a student supervised by a professional.
Affordable Dentures
715-727-5519 or https://www.affordabledentures.com/
Eau Claire, WI. Provide a comprehensive treatment in a safe environment. Services
include Crown solutions, general dentistry, denture repairs, and new dentures.
Chippewa Valley Free Clinic
715-839-8477 or http://cvfreeclinic.org/
Eau Claire, WI. Dental services only provided Tuesday 5-8pm serving uninsured
individuals at or below 200% of the federal poverty level. Proof of income required.
Donated Dental Services
800-364-7646 or www.wda.org
West Allis, WI. For individuals with a permanent disability or is 65 years of age or older
with limited income and doesn’t have access to dental insurance of any kind.
Hope Dental Clinic
651-789-7605 or https://www.hopedentalclinic.org/
St Paul, MN. Free dental clinic for individuals with no insurance. Dental services
available include comprehensive exam, cleanings, fillings, and tooth extractions.
Lake Superior Community Health Center
715-392-1955 or https://lschc.org/
Superior, WI. Provides complete oral health care for the whole family. Preventative
care, emergency care, and restorative services offered.
Marshfield Clinic Rice Lake Dental Center
715-236-8900 or https://www.marshfieldclinic.org
Rice Lake, WI. Provides general dentistry and dental hygiene services. Will serve all
patients, regardless of ability to pay or insurance status. A dental payment assistance
program is available for patients with limited income and out-of-pocket dental expenses.
NorthLakes Community Clinic
888-834-4551 or https://nlccwi.org/
Turtle Lake, WI and Hayward, WI. Provide comprehensive preventive dental services
and emergency dental needs. Accepts Medicaid and sliding fee scale for private pay.
Sharing and Caring Hands Dental Clinic
612-338-4640 or https://sharingandcaringhands.org/day-services
Minneapolis, MN. Extractions and fillings provided free of charge on a first come, first
serve basis to individuals with little to no dental coverage when a dentist is available.
22
Employment
Division of Vocational Rehabilitation (DVR) https://dwd.wisconsin.gov/dvr/
Burnett County
Polk County
Ashland Office: 715-679-5577
Rice Lake Office: 715-234-6806
Serves Polk and Burnett. Providing job services, training, and employment assistance to
people while working with employers on finding workers to fill current job openings.
Great Lakes Inter-Tribal Council Vocational Rehabilitation
715-635-0967 or https://www.glitc.org/
Develop and deliver vocational support to eligible Native Americans with disabilities
living in the service area that are sensitive to their individual culture.
ICAA’s Skills Enhancement Program
715-532-4222 or https://www.indianheadcaa.org/skills-enhancement/
Serves Burnett County. Provides financial assistance to help pursue short term
certificates up to a 2-year technical college degree. Tuition and fees, books, supplies,
transportation, and childcare are some of the expenses this program can pay for.
IndiGO (Formerly North Country Independent Living)
715-392-9118 or https://indigowi.org
Employment services for people with disabilities to find employment in their community.
National Indian Council on Aging (NICOA)
505-292-2001 or https://www.nicoa.org/
Senior Community Service Employment Program (SCSEP) is an on-the-job training and
employment program to help those age 55+ update jobs skills, build work experience,
and continue to have economic security. Anyone at least 55 years old, unemployed, and
a member of a family with income less than 125% of the family income levels. Not
required that applicants be an American Indian or Alaska Native to participate.
Senior Community Service Employment Program
877-872-5627 or https://www.dol.gov/agencies/eta/seniors
Spooner, WI. Job training and placement program for low-income people age 55+.
Softec Education, INC
715-688-9629 or https://www.softeceducation.org/
Siren, WI Providing accelerated 5–6-week course, industry certified, technical education
course.
Stout Vocational Rehabilitation Institute
715-232-1410 or https://www.uwstout.edu
Private pay vocational evaluation and training for people living with a disability.
West CAP Skills Enhancement Program
715-410-4735 or https://westcap.org/services/skillsliteracy/
Designed to assist with the cost of short-term training. Income restrictions.
23
West CAP Adult Literacy Program
715-410-4735 or https://westcap.org/services/adult-literacy/
One-on-one tutoring program for adults to improve literacy skills.
Wisconsin CEP Inc.
715-635-2175 or https://nwcep.org/
Spooner, WI. Guide federal, state, and private fund workforce development programs.
Wisconsin Senior Employment Program (WISE)
715-939-1400 Jobs for Progress, Inc. or https://www.dhs.wisconsin.gov/wise/index.htm
Employment training program for low-income, unemployed individuals aged 55+.
Wisconsin Works (W-2)
855-757-4539 or https://dcf.wisconsin.gov/w2/parents/w2
You must be the parent of a child under the age of 18, who lives with you. W-2 is a cash
assistance program to help a parent get resources to find work and get a month cash
assistance payment. Can help with job skills, provide work experience/training, access
to education, job interview preparation, and job matching.
Workforce Resource
Polk County Job Center: 855-792-5439
Burnett County Office: 715-718-4840
https://www.workforceresource.org/home.php
Vocational training programs with Northwood Tech, FSET, W-2, and WIO programs.
Computers available for job search related activities. Webinars about interviewing and
finding jobs, basic computer skills, and information about local jobs.
Energy and Utility Assistance
30-Days Foundation (Energized)
https://www.the30-daysfoundation.org/ Email requests to mick@the30-
daysfoundation.org detailing your needs. Do not call, text, or send letters.
A once-a-year grant opportunity. No application required. Grants are based on available
funds and only paid to service providers. Not directly to applicant. A program assisting
people in need of utility bill payments for phone service, heating, electricity and
water.
Energy Star Focus on Energy
800-762-7077 or https://focusonenergy.com/
Provides financial incentives for home improvements and heating/cooling improvements
to decrease home’s energy use. Financial incentives range from $100-$2,400.
24
Emergency Assistance
855-757-4539 or https://dcf.wisconsin.gov/ea
You must be a parent or a relative caring for a child younger than 18. Emergency
Assistance (EA) provides a payment and a connection to resources for families facing a
setback due to a housing emergency, including impending homelessness and domestic
violence, natural disaster, fire, or an energy crisis.
Energy Services Inc.
800-506-5596 or https://esiwi.com/
Provide low-income assistance needed to prevent energy emergencies from occurring.
EveryoneOn
877-789-9889 or www.everyoneon.org/
Connecting low-income families to affordable internet service and computers.
Harvest of Hope Fund
608-836-1455 (ext. 8) or https://www.themcc.net/harvest-of-hope
Madison, WI. Provides gifts to farmers to address common farm financial problems.
Heat and Housing for Heroes
800-891-9276 or https://heat4heroes.org/
Assistance for heating costs, electric costs, and energy related crisis situations for
Veterans. Must apply for Wisconsin Home Energy Assistance Program (WHEAP) first.
HomeNet through Foundation for Rural Housing, Inc.
608-238-3448 or https://www.wisconsinruralhousing.org/homenet
Financial resource for in-home internet access during the school year. Must have at
least 1 child in middle or high school in the home, be under the 80% county median
income and have access to a device that is internet accessible.
Interfaith Caregivers of Burnett County
715-866-4970 or http://www.interfaithcaregiversburnettcountywis.org/
Heat-A-Home program may be able to assist you if you have wood stove heating.
Lifeline & Link-Up Program
800-234-9473 or https://www.lifelinesupport.org/get-help/
Help people on low-or fixed-incomes by reducing internet/phone bills and assisting with
the phone service installation. Eligible customers must have proof of low-income status
or be receiving specific benefits.
Low-Income Household Water Assistance Program (LIHWAP)
833-426-9472 or https://wisconsinwater.help/
Assistance with water bills to avoid shut offs. LIHWAP grants are paid towards arrears
and billing statements at the time of application. Bill payments are made directly to
utilities who have an established vendor agreement with the state of Wisconsin.
LIHWAP benefit payments are made on your behalf directly to your water utility. If you
qualify for assistance, you may qualify for water conservation assistance to lower usage
(repairing leaky pipes, etc.)
25
Modest Needs Grants
844-667-3776 or https://www.modestneeds.org/for-applicants/
Emergency grants to low-income workers who are at risk of poverty and for whom no
other source of immediate help is available. Applications only online.
Public Service Commission Helpline
608-267-3595 or https://psc.wi.gov/Pages/Home.aspx
Internet and phone helpline. Can help apply for Lifeline program, find programs offered
by local providers, or find nearby free Wi-Fi spots.
SafeLink Wireless
800-723-3546 or https://www.safelinkwireless.com/
Free/discounted cell phone service. Free phones only available for individuals enrolled
in a Medicaid HMO or living on tribal land. Proof of Medicaid coverage needed to apply.
Salvation Army of Barron and Polk County
715-606-4150 or https://centralusa.salvationarmy.org/usc/
Serves Polk and Barron Counties. Emergency utility assistance with a disconnect
notice. Must apply to WHEAP first.
Tribal Lifeline and Linkup
800-234-9473 or https://www.lifelinesupport.org/tribal-benefit/
Lowers the cost of phone/internet on Tribal lands. Eligible if you participate in Federal
assistance programs, Bureau of Indian Affairs General Assistance, Tribal Temporary
Assistance for Needy Families, and Food Distribution Program on Indian Reservations.
USDA Rural Development
715-635-8228 or https://www.rd.usda.gov/
Spooner, WI. Over fifty financial assistance programs for a variety of rural applications.
WestCap-Wisconsin Home Energy Assistance Program Information
715-598-4750 or https://westcap.org/services/energy-assistance/
To apply for Energy Assistance, contact WestCap. You can book a phone appointment
through the website or complete the fillable form on your own and email it
to info@wcap.org.
Family Care
Services are provided to those who qualify to provide an alternative to nursing
home-based care. Eligibility is based upon functional assessment, income, and assets.
ADRC of Northwest Wisconsin
877-485-2372
26
Food and Nutrition Programs
ADRC of Northwest Wisconsin Nutrition Program
877-485-2372
ADRC Dining Program and Meals on Wheels of Northwest Wisconsin. General Public:
$10 per meal; Individuals 60+: $4-$6 suggested donation. No one 60+ years of age is
ever denied services because of inability to donate the suggested amount.
ADRC Dining Program Sites:
Lakeside Community
Lutheran Church
715-349-2154
28626 Cty. Rd H
Webster, WI
Amery Congregational
Church
715-268-6818
201 Harriman Ave. N.
Amery, WI
Grantsburg Senior
Center
715-349-2154
118 Madison Ave. W.
Grantsburg, WI
Milltown Community
Center
715-825-5025
301 2
nd
Ave. SW.
Milltown, WI
Siren United Methodist
Church
715-349-2154
24005 1
st
Ave.
Siren, WI
Commodity Supplement Program for Seniors
715-977-1167 or email: njohnson@wcap.org
https://westcap.org/services/foodpantryinfo/commodity-supplemental-food-program/
Serves Polk County. WestCap program provides free box of commodity foods each
month. Individuals must be 60+ and meet income guidelines.
Foodshare
Great Rivers Consortium: 888-283-0012 or https://www.dhs.wisconsin.gov
FoodShare Screening and Application Assistance: 715-496-3121
Provides monthly benefits to help low-income households buy food.
Harvest of Hope Fund
608-836-1455 (ext. 8) or https://www.themcc.net/harvest-of-hope
Madison, WI. Emergency needs for food, home heating fuel, medical expenses,
re-training, and other immediate situations for farm families.
St. Croix Tribe Elder Congregate Dining
Danbury Nutrition Site: 715-656-3227
Sand Lake Nutrition Site: 715-349-2849
Meals are free to tribal elders who are 55+. Non-Tribal Members under 60 years and
Tribal Members under 55 must pay $5.00. https://stcroixojibwe-nsn.gov/
Food Pantries (By City)
Amery
• Amery Area Food Pantry: 715-268-5999 or facebook.com/ameryareafoodpantry
230 Deronda St, Amery, WI 54001. Mon 9am-12pm, Thurs 3pm-6pm
• Ruby’s Pantry: 651-674-0009 or https://www.rubyspantry.org/home
SMC Amery Parking Lot 9000 Griffin Street E Amery, WI 54001. 2nd Sat of the
month. 7:30am-9am
27
Balsam Lake
• Balsam Lake Community Food Shelf: 715-485-3800
305 1st Ave E, Balsam Lake, WI 54810. 24/7 in the basement of the church.
Centuria
• Feed My Neighbor Food Pantry 715-405-2253 (Sally)
101 Us Hwy 35 Centuria, WI Mon 2-5 pm, Tues 5-7 pm, Thurs 10 am-2 pm, and
Sat 9-11 am. Polk County Residents. Shopping allowed twice per month.
Clear Lake
• Lifeline Food Pantry: 715-263-3846
560 5th St, Clear Lake, WI 54005. Wed 1-5, Thu 10-2
Cumberland
• Ruby’s Pantry: 651-674-0009 or https://www.rubyspantry.org/home
Cumberland Fire Department 1060 Water Street, Cumberland, WI 54829.1st Sat
of the Month. 8am-9:30am.
• Cumberland Food Pantry: 715-822-3767 or
facebook.com/CumberlandFoodPantry 1270 1st Ave, Cumberland, WI 54829. Fri
1pm-3pm.
Deer Park
• St. Croix Valley Food Bank Pop-Up https://www.stcroixvalleyfoodbank.org/
Deer Park Public Library 112 Front St W, Deer Park, WI 54007. 4
th
Thurs of the
month 11am-12pm
Dresser
• People Loving People: 715-755-2300 or peoplelovingpeopleinc.org/food-ministry/
103 E Main St, Dresser, WI 54009. Wed 2pm-5pm, Sat 11am-1pm
Frederic
• Family Pathways Food Shelf: 715-327-4425 or www.familypathways.org
1100 Wisconsin Ave. S, Frederic WI 54837. Tues/Thurs 9am–5pm, Wed 12pm-
5pm, Sat 9am-Noon
Grantsburg
• Grantsburg Area Food Shelf: 715-222-4370 (Only call between 8 am-6 pm)
320 South Brad Street, Grantsburg, WI 54840. Thurs 9:30am-11:30am and 3
rd
Thurs of the month 4pm-6pm.
Luck
• Loaves & Fishes Food Shelf
DBS Lions Hall, 300 North 1st Street Luck, WI 54853. Tues/Thurs. 11 am-1 pm
Osceola
• The Open Cupboard: 715-294-4357 or www.facebook.com/OpenCupboard
406 2nd Ave, Osceola, WI 54020. Mon/Wed 9am-12pm, Thurs 11am-4pm.
Pine City
• Family Pathways: 320-629-0128 or www.familypathways.org
220 7th St. SW., Pine City MN 55063. Mon/Thurs 9am–5pm, Wed 11am–5pm
28
Shell Lake
• ICAA Washburn County Food Pantry: 715-415-0384 or
https://www.indianheadcaa.org/food-pantries/
110 N Industrial Dr, Shell Lake, WI 54871. Fri/Sat 9am-11:45am.
Siren
• Ruby’s Pantry Food Shelf: 715-349-7829 or https://www.rubyspantry.org/home
24534 State Hwy 70/35. Mon/Fri: 10am-2pm, Wed 10am-4pm
Spooner
• Lakeland Family Resource Center: 715-939-1151 or https://lakelandfrc.com/
819 Ash Street, Spooner, WI 54801. Open daily 5am-8pm at Spooner Business
Center.
• Spooner Memorial Library Compassion Kitchen Bench Service: 715-635-2792
421 High Street, Spooner, WI 54801. Mon-Thurs 8am-8pm, Fri & Sat 8am-4pm
• Washburn County Food Pantry: 715-205-3273
1649 Cottonwood Ave. Spooner, WI 54801. Tues 9am-11am, Thurs 1pm-3pm
• Ruby’s Pantry:715-635-9309 or https://www.rubyspantry.org/home
801 County Highway A, Spooner, WI 54801. 2
nd
Sat of the Month, 9am-10:30am
• Books & Bread: 715-635-3496
N4584 County Hwy 253, Spooner,WI 54801,4
th
Wed of the month,10:30-11:30am
St. Croix Falls
• Family Pathways: 715-483-2920 or www.familypathways.org
2000 US Hwy 8, SCF, WI 54024. Mon/Wed/Thurs 9am-5pm, Tue 10:30am-
4:30pm
• St. Croix Falls Food Pantry: 715-557-1653 809 Pine Street, St. Croix Falls, WI
54024. Wed 3pm-6pm, Fri 9am-10am
Turtle Lake
• Food Pantry: 715-986-4683
111 Elm Street S, Turtle Lake, WI 54889. Tues 12:30pm-3:30pm
Webster
• Burnett County Food Pantry: 715-349-8155
26356 Lakeland Ave South, Webster, WI. Mon/Tues/Fri 10am-3pm
• Food Distribution: located at Burnett County Food Pantry 1st and 3rd Thurs of
every month starting at 11am.
• St Croix Chippewa Commodities Distribution: 715-349-2195
24663 Angeline Avenue, Webster, WI. Mon-Thurs 7:30am to 4:30pm. Native
American income eligible only.
29
Grocery Delivery
These places will deliver to your home.
Austad’s Supervalu (Turtle Lake)
715-986-2244 or https://www.austadssupervalu.com/
No charge; delivers up to 8 miles. Delivery Mon-Fri 10am-2pm, calls mut be in by 9:15
a.m. on the day of delivery. Curbside available 8:00am-4:00pm. On Tuesdays people
65+ get a 5% discount. Accept cash, check, and card. Pay via phone or at delivery.
Amazon
www.amazon.com
Order items online. Click the Department tab and grocery at the bottom of the list.
Dicks Fresh Market www.dicksfreshmarket.com/
Amery: 715-268-7513 (Delivers Tues)
Osceola: 715-294-2158 (Delivers Tues)
Contact location to order groceries over the phone. Call day prior. Delivery available at
both locations.
Door Step
Frederic and St. Croix Falls, WI
St. Croix Falls: 715-483-2920 | Frederic: 715-327-4425 or www.familypathways.org
Family Pathways will deliver food to qualifying individuals. This includes (but is not
limited to) the following criteria: 60+ years of age, has a severe disability, can’t access
food, and must be under 200% of the Federal Poverty Line. Screening process
required. See list of food pantries above for more information on addresses.
FarmboxRx
www.farmboxrx.com Organic & Natural Produce Delivery. Offers different box sizes and
types. Choose between organic and natural selections, get a mixed produce box, a box
of just fruit, or a box of just veggies. Includes diabetic friendly box. Customize delivery
schedule and NO commitments!
Interfaith Caregivers of Burnett County
715-866-4970 or http://www.interfaithcaregiversburnettcountywis.org/
Delivers food from local food pantries to individuals in need one day per month.
Interfaith Caregivers of Polk County
715-483-8500 or https://www.interfaithpolk.org/
Will pick up and deliver from local food pantries or grocery shop for you.
Misfits Market
www.misfitsmarket.com
Affordable subscription box of funny-looking organic produce from farmers to rescue
organic produce and other items, then deliver them to your door. Order a small or large
box filled with organic fruits and veggies. Receive a box weekly or bi-weekly.
30
Mom’s Meals
877-508-6667 or https://www.momsmeals.com/
Get refrigerated, home-delivered meals that are ready to heat. Serving clients who are
covered under Medicare Advantage plans, Medicaid plans, Long-Term Services and
Supports (LTSS) programs or the Older Americans Act, and by individuals or their
caregivers who are looking for a self-pay program.
Schwan’s Home Services
888-724-9267 or https://www.schwans.com/
Order online or over the phone, choosing flexible delivery options.
Nilssen’s Market (Clear Lake)
715-263-2513 or https://www.nilssensfoods.com/
Must call the store before 4:00 PM on Tuesday to submit an order. Delivery available in
the town of Clear Lake only. Delivery takes place Wednesday from 9:30 – 11:00. They
accept payment over the phone with credit card or the delivery person will take
cash/check. Curbside pick-up also available, see below.
Grocery Curbside-Pickup
These locations will bring groceries to your car, but you must go to the store for pick-up.
Austad’s Supervalu (Turtle Lake)
715-986-2244 or https://www.austadssupervalu.com/
Curbside available 8:00am-4:00pm. On Tuesdays people 65+ get a 5% discount.
Accept cash, check, and card. Delivery also available. See grocery delivery category for
details.
Dicks Fresh Market
www.dicksfreshmarket.com/
Amery: 715-268-7513
Osceola: 715-294-2158
Call by noon for same-day pickup.
Fourwinds Market
715-349-5563 or www.fourwindsmarket.com
Siren, WI. Purchase groceries online and groceries get brought out to your car.
Horse Creek Store
715-294-3410 or: https://www.facebook.com/horsecreekstore/
Curbside pick-up available. Accept cash, check, card. No EBT. Call ahead to order.
Located in Star Prairie.
Jonzy Market
715-857-5753 or 888-811-5753 or https://jonzymarket.com/
Curbside available. Accept cash and card.
31
Marketplace Foods
1-844-235-1156 or www.shop.marketplacefoodswi.com/
St. Croix Falls, WI. Order online, checkout, and pay for your grocery order. Select the
day and time to pick up your order. Park at In-Store Pick Up for workers to deliver.
Nilssen’s Market (Clear Lake)
715-263-2513 or https://www.nilssensfoods.com/
Curbside pick-up available. Pay in advance over the phone with card, or at pick-up with
cash or check. Call ahead to order. Delivery also available in town only. See grocery
delivery category for additional details.
Trader Bill’s Discount Foods
715-349-5714
Curbside pick-up available. Call ahead to order. Pay over phone or at pick-up with cash,
card, or check.
Walmart Grocery Pickup
St. Croix Falls, WI: 715-483-1399
Pine City, MN: 320-629-5845
https://www.walmart.com/ Offering curbside pickup. Shop online, choose from groceries
and more. Swing by and pick them up. Accepts SNAP EBT
Financial Guidance Services
FamilyMeans
1-800-327-3203 or https://www.familymeans.org/
Offering tools and education for people to gain financial stability and reduce
unmanageable debt. Budget and debt counseling, debt management program, financial
education. Free budget and credit counseling, Debt Management Program are charged
a one-time origination (set-up) fee and a monthly fee up to $75 per month. Fees are
based on a percentage of the monthly payment to your creditors and may be
reduced/waived in hardship situations.
LSS Financial Counseling
888.577.2227 or https://www.lssmn.org/financialcounseling/
Offering budget and debt counseling, credit report review, and debt management. Some
services may require fees, call for details.
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Healthcare-Reduced Rate
Direct Access Lab Testing/Cash Labs
Discounted cash price for common lab tests. May have a financial assistance program
available to patients needing medical care but are unable to afford the medical
expenses and/or offer. Contact individual facility for more information.
30-Days Foundation (Kindworks)
https://www.the30-daysfoundation.org/ Email requests to mick@the30-
daysfoundation.org detailing your needs. Do not call, text, or send letters.
A once-a-year grant opportunity. No application required. Grants are based on available
funds and only paid to service providers. Not directly to applicant.
The Kindworks program assists with prescription costs, unexpected medical costs
and/or aftercare
Amery Hospital and Clinics
715-268-8000 or https://www.healthpartners.com/care/hospitals/amery/
Amery, Clear Lake, Luck, and Turtle Lake Clinic Locations-Direct Access Lab Testing
and financial assistance program available.
Burnett Medical Center
715-463-5353 or https://www.burnettmedicalcenter.com/
Grantsburg, WI. Direct Access Lab Testing and financial assistance program, and
Community Care Program available.
Cumberland Healthcare
715-822-7500 or https://cumberlandhealthcare.com/
Cumberland, WI. Offers Direct Access Lab Testing.
Osceola Medical Center
715-294-2111 or https://www.myomc.org/
Osceola, WI. Offers Direct Access Lab Testing and financial assistance program and
Community Care Fund available.
St. Croix Health
715-407-4197 or https://www.saintcroixhealth.org/
St. Croix Falls, WI. Offers Direct Access Lab Testing
Western Wisconsin Health
715-684-1111 or https://www.wwhealth.org/
Baldwin, WI. Offers Direct Access Lab Testing.
Free and Reduced Clinics
Chippewa Valley Free Clinic
715-839-8477 or http://cvfreeclinic.org/
Eau Claire, WI. Services are free to individuals who are uninsured or underinsured and
are at or below 250% of the Federal Poverty Level. Proof of income required.
33
Menomonie Free Clinic
715-308-3808 or http://www.menomoniefreeclinic.org/
Menomonie, WI. Tues evening by appointment. Anyone who is in need of medical care,
uninsured/underinsured, with an income of 250% or less of the Federal Poverty Level.
Rice Lake Area Free Clinic
715-736-3733 or https://rlafc.org/
Rice Lake, WI. 1
st
Tues of month 10am-1pm, all other Tuesdays from 4pm-7pm;
services are free to individuals with no health insurance and who make less than 200%
of the Federal Poverty Level.
Wisconsin Well Woman Program www.dhs.wisconsin.gov/wwwp/index.htm
Polk County Public Health Department: 715-485-8500 (Polk and Burnett Counties)
Provides preventive health screening to women, ages 45-64, with little health insurance
coverage. WWWP pays for mammograms and Pap tests. Income guidelines apply.
Hair, Skin, and Nails
Burnett Medical Center
715-463-5353 or https://www.burnettmedicalcenter.com/
Foot/Nail Care services by an RN/Diabetes Educator and LPN. $25 per session.
Medi-Pedi Professional Foot Care
651-238-0932
In-home professional foot care service. $45/session that includes travel to your home,
foot bath, foot massage, and nail trimming. Additional foot/nail care services available
for minimal fee. Services areas south of Luck and west of Bone Lake in Polk County.
Ruby’s Well Care Center
715-472-7770 or https://www.myfreeclinic.org/
Luck, WI. Free nail and foot care/trimming, 2nd Tues of the month. Appointment only
Ruby’s Well Care Center Beauty Salon Service
715-472-7770 or https://www.myfreeclinic.org/beauty/
Free service to low-income people. Includes haircuts, styling, and other services as
products are available. 2nd Tues of the month from 9am-12pm and 1pm-6pm by
appointment only.
Teresa Anderson, RN
605-376-6980
Registered nurse specialized in lower extremities and feet, offering foot care services
and simple exams. Includes cleansing, clipping, debridement, massage (foot and lower
leg), and assessment for concerning symptoms. Located periodically at A&H Lakeside
Lutheran, Danbury United Methodist, Webster United Methodist, and Siren Bethany
Lutheran Church. Approximately 9 stops a month in 2-week rotations. $30 cash or
check. Please call for the schedule.
34
Health Insurance Programs
ADRC of Northwest Wisconsin
877-485-2372
Elder Benefits Specialists (aged 60+) and Disability Benefits Specialists (aged 18-59)
can provide general information on public and private insurance options. Includes
Wisconsin Medical Assistance, SeniorCare, Medicare, SSI MA, etc.
Forward Health Member Services
800-362-3002 or https://www.forwardhealth.wi.gov/
For people already receiving Wisconsin Medical Assistance (MA, Medicaid,
BadgerCare+, SSI MA). Answers questions regarding coverage, billing and prior
authorization. Also provides referrals to dentist/dental services who accept Medicaid.
Health Insurance Marketplace
800-318-2596 or https://www.healthcare.gov/
Apply for health coverage, compare options, and enroll.
Health Insurance Marketplace Navigators and Certified Application Counselors
Trained to help consumers, small businesses, and employees with health coverage
options through the Marketplace, including completing eligibility and enrollment forms.
Required to be unbiased and free.
Polk County Public
Health Department
715-485-8500
Serves Polk and Burnett
Counties.
Northwest WI CEP, Inc.
715-635-2175
Serves Burnett County
residents.
Northlakes Community
Health Clinic
715-986-2599
Turtle Lake, WI.
Medical Assistance (Medicaid, MA)
Great Rivers Consortium
888-283-0012
A group of county agencies that determine enrollment and ongoing case management.
Serves Polk and Burnett Counties.
Medicare & Medicare Part D Information
ADRC of
Northwest WI
877-485-2372
Disability Drug
Benefit Helpline
800-926-4862
Medicare National
Information Line
800-633-4227
Medicare Part D
Information Line
866-456-8211
35
Medicare Fraud
Coalition of Wisconsin
Aging Groups (CWAG)
800-488-2596
Medicare National
Information Line
800-633-4227
Senior Medicare Patrol
888-818-2611
Insurance Helpline
800-242-1060 or www.dhs.wisconsin.gov/aging/medigap.htm
Info on supplemental insurance policies and health insurance questions.
Office of the Commissioner of Insurance for WI
800-236-8517 or https://oci.wi.gov
Madison, WI. Enforces insurance laws, agent licensing, and investigates complaints.
Senior Care
800-657-2038 or https://www.dhs.wisconsin.gov/seniorcare
A prescription program for Wisconsin residents aged 65 or older. There are three levels
of program participation, dependent upon income.
Health Promotion and Workshops
ADRC of Northwest Wisconsin
877-485-2372
Various evidence-based programs offered throughout the year, including Arthritis
Foundation Exercise Program, Powerful Tools for Caregivers, Stepping On, and
programs about dementia and to promote brain health.
Community Education Programs
Schools sometimes offer low-cost exercise classes or groups, such as walking, line
dancing, yoga, and more. Check individual schools for Polk County. For Siren, Webster,
and Burnett County: http://cueclass.com/
Family Caregivers Rock
Nonprofit that supports the health and wellness of family caregivers by granting wishes
to family caregivers. Serving Polk County
Senior Planet from AARP
www.seniorplanet.org/virtual-fitness-wellness-events/
Offering virtual fitness and wellness events through zoom for people 60+.
Well Connected
877-797-7299 or https://covia.org/programs/well-connected/
Both phone and online community offering activities, education, friendly conversation,
and an assortment of discussion and support groups to older adults all from the comfort
of home. This is free of charge to all participants and available to adults 60+.
36
Exercise Facilities, Public Parks, and Trails
Amery Area Community Center Circuit Breakers Fitness Center
715-268-6605 or https://www.amerycommunitycenter.com/
Amery, WI. Amery Centennial Hall. Open to adults aged 21 and older, $10/month.
Anytime Fitness
(715) 349-2582 or https://www.anytimefitness.com/gyms/1777/Siren-WI-54872/
Membership based gym with multiple plan options, and a free trial option. Holds Silver
Sneakers classes. Will work with Silver Sneakers, Silver & Fit, Renew Active, and One
Pass programs. Located in Siren, WI.
Burnett County Parks & Trails
715-349-2157 or https://www.burnettcountywi.gov/202/Parks
County website with information on public parks. Milton Stellrecht and Yellow Lake
Narrows have handicap accessible fishing piers. Trail pass may be required.
Park-specific details: https://www.arcgis.com/
Grantsburg Fitness and Performance
(715) 566-2477 or https://www.facebook.com/GrantsburgFP/
Membership based gym. Will work with One Pass and Renew Active to possibly wave
membership fee.
Osceola Middle School
715-294-4600 or https://www.osceola.k12.wi.us/community/aquatic-center.cfm
Public access aquatic center with prices based on daily drop in, or monthly/yearly
membership. Offers lap swim, open swim, or aqua aerobics. Requires prior sign-up to
secure a spot.
Polk County Parks and Trails
715-485-9294 or https://www.polkcountywi.gov
County website with information on public parks, trails, forests, and more. Brochure
contains details on amenities. DD Kennedy has a handicap accessible dock. Trail pass
may be required. Brochure link: https://cms5.revize.com/
Snap Fitness
715-483-9765 or https://www.snapfitness.com/us/
St. Croix Falls, WI. Membership based gym. Multiple locations in Polk County. Offers an
option for a short free trial.
Sunshine Community Fitness
888-722-1968 or https://www.sunshinecommunityfitnesscenter.com/
Membership based gym with multiple plan options, small discount for seniors and
veterans. Will work with many insurance companies as well as Silver Sneakers, Silver
and Fit, Renew Active, and others. Contact for additional details. Multiple locations in
Polk County. Offer and option for a short free trial.
37
Unity High School Fitness Center
715-825-3515 Ext. 2205 or https://www.unity.k12.wi.us/page/fitness-center2
Public access with prices based on daily drop in, or monthly/yearly membership. Senior
Citizen 55+ receive discounted rate. Fees are to access to aquatic center, workout
room, or a combo package.
Wild River Fitness
715-294-2164 or https://myomc.org/about-omc/wrf
Membership based gym located in Osceola with several membership plans at varying
rates, including discounts for seniors and veterans. Offering equipment, free classes to
members, certified staff, an initial consultation, and more. Call for further information.
Honors the SilverSneakers®, Silver and Fit®, Renew Active™, Tivity Prime® Fitness
and Active and Fit® programs. Free outdoor walking path next door at the clinic.
Home Health Care
Licensed agencies offer in-home skilled nursing, therapy services, and personal care.
Adoray Home
Health & Hospice
800-359-0174
https://adoray.org/
Baldwin, WI. Serves
Polk and Burnett
Counties.
Allina Home Health
Care and Hospice
800-261-0879
allinahealth.org/
St Paul, MN. Serves
Polk County
Good Samaritan
Society
715-483-5505
www.good-sam.com/
St Croix Falls, WI.
Serves Polk and
Burnett Counties.
Hearts of Gold
715-468-2931
Shell Lake, WI.
Serves Polk and
Burnett Counties.
Indianhead Home
Health Services
715-532-4222
Ladysmith, WI.
Serves Polk and
Burnett Counties.
Indianhead
Medical Center
Home Health
715-468-7833
Shell Lake, WI.
Serves Polk and
Burnett Counties.
Interim HealthCare
715-377-9617
interimhealthcare.com/
Hudson, WI. Serves
Polk County.
Spooner Health
System Home Care
spoonerhealth.com
715-939-1738
Spooner, WI.
Serves Burnett
County.
38
Hospice
Health care and support services for the terminally ill and their families. Can be provided
in-home or in care facilities.
Adoray Hospice
715-629-1888
https://adoray.org/
Baldwin, WI. Serves Polk and
Burnett Counties.
Allina Home Health Hospice
and Palliative Care
651-635-9173
www.allinahealth.org
St. Paul, MN. Serves Polk
County.
Regional Hospice
Services
715-685-5151
715-635-9077
www.regionalhospice.org/
Ashland and Spooner, WI.
Serves Polk and Burnett
Counties.
Interim Healthcare Hospice
of Western WI
715-377-9617
www.interimhealthcare.com
Hudson, WI.
Serves Polk County.
ProMedica Hospice
866-216-5708
www.promedicahospice.org
White Bear Lake, MN and
Eau Claire, WI.
Serves Polk County.
St. Croix Hospice
715-318-0916
www.stcroixhospice.com/
Frederic, WI. Serves Polk
and Burnett Counties.
Moments Hospice
877-666-3687
www.momentshospice.com
Will travel to Client.
Serving Polk
Housing – Assistance
30-Days Foundation (Rent & Moving Support)
https://www.the30-daysfoundation.org/ Email requests to mick@the30-
daysfoundation.org detailing your needs. Do not call, text, or send letters.
A once-a-year grant opportunity. No application required. Grants are based on available
funds and only paid to service providers. Not directly to applicant. “Let’s Move” program
assists with moving needs/storage fees. “Keep the Key” program assists with back
rent/deposit struggles. “Some Hope” helps with getting a deposit to enter recovery
houses and sober houses.
Department of Agriculture, Trade and Consumer Protection Hotline
800-422-7128 or https://datcp.wi.gov/
Resource for tenants and landlords interested in learning more about their rental rights
and responsibilities under WI law.
Emergency Assistance
855-757-4539 or https://dcf.wisconsin.gov/ea
You must be a parent or a relative caring for a child younger than 18. Emergency
Assistance (EA) provides a payment and a connection to resources for families facing a
setback due to a housing emergency, including impending homelessness and domestic
violence, natural disaster, fire, or an energy crisis.
39
Foundation for Rural Housing, Inc.
888-400-5974 or https://www.wisconsinruralhousing.org/
Oregon, WI. Critical housing assistance for security deposit, delinquent rent, mortgage
payment, property taxes, and utility bills.
Harvest of Hope Fund
608-836-1455 (ext. 8) https://www.themcc.net/harvest-of-hope
Madison, WI. Emergency needs for food, home heating fuel, medical expenses,
re-training, and other immediate situations for farm families.
Home Buyer Program
715-726-7801 or https://www.co.chippewa.wi.us/community/home-buyers
No interest, deferred payment loans available for down payment and closing costs
assistance to income-eligible homebuyers. Administered by Chippewa County Housing
Authority. Serves Polk County.
Modest Needs Grants
844-667-3776 or www.modestneeds.org
Offers grants for people who don’t qualify for public assistance programs. Can be used
to pay for an unexpected expense or bills an individual can no longer afford because of
an unexpected expense. Applications only online. Applicants must have regular access
to a computer, internet and a scanner or fax machine.
Movin’ Out
877-861-6746 or https://www.movin-out.org/
Madison, WI. Offers information, referrals, and resources for home ownership, home
repair for safety and accessibility, or rental housing for low-income families. Serves
income-qualified households with a person who has a permanent disability of any kind.
Native American Direct Loan
888-349-7541 or https://www.va.gov/housing-assistance/home-loans/loan-types/native-
american-direct-loan/
If you’re a Veteran, and either you or your spouse is Native American, the VA Native
American Direct Loan (NADL) program may help you get a loan to buy, build, or
improve a home on federal trust land. You may also get a loan to refinance an existing
NADL and reduce your interest rate.
Northwest Regional Housing Rehab and Down Payment Assistance Program
715-635-2197 or www.nwrpc.com
Burnett County. Provide closing costs and up to 50 percent of the down payment to Low
and Moderate-Income clients. Income limitations.
Salvation Army of Burnett County
715-349-8744 or http://www.salvationarmywi.org/
Siren, WI. Administer Tenant Based Rent Assistance, Rapid Rehousing, and Homeless
Prevention programs for Burnett County.
40
Salvation Army of Barron and Polk County
715-606-4150 or http://www.salvationarmywi.org/
Administers Permanent Supportive Housing program and will provide rent assistance if
an eviction notice has been received. For rent assistance, individuals must contact and
apply for assistance through Rural Housing, Inc., and Workforce Resource Emergency
Assistance Program first. No mortgage assistance provided.
USDA Rural Development
715-635-8228 or https://www.rd.usda.gov/
Spooner, WI. Serves Burnett and Polk Counties. Rural Direct Loan Program to assist
low and very low-income applicants to obtain decent, safe, and sanitary housing.
WestCap
715-598-4750 or https://westcap.org/
Serving Polk County. Section 8 Housing Voucher Program, Rapid Rehousing, and
Tenant-Based Rental Assistance. Income Restrictions. Appointments also online.
Wild Rivers Habitat for Humanity
715-939-1390 or https://wildrivershabitat.org/
Serves Polk and Burnett Counties. Build homes in partnership with families and finance
homes with zero to low interest loans, to families who could not otherwise afford a
home.
Wisconsin Emergency Rental Assistance Program
833-900-9372 or https://doa.wi.gov
Assistance with utility and energy payments, rent, and services to stay in home. May
receive up to 12 months of assistance. Must qualify for unemployment, risk of eviction,
or household income below 80% of county median. Must apply for energy assistance.
Wisconsin Help for Homeowners
1-855-246-6394 or https://doa.wi.gov/Pages/LocalGovtsGrants/Homeowner-Assistance.aspx
Help with overdue mortgage payments, property taxes, utilities, and more. Open to
individuals/families who live in Wisconsin with overdue housing-related bills, both with
and without a mortgage, who meet income and other eligibility requirements, and have
experienced a qualified economic hardship since January 21, 2020. See website for full
requirements and additional contact information.
Wisconsin Housing and Economic Development Authority
800-755-7835 or www.wheda.com
WHEDA works closely with lenders, developers, local government, nonprofits,
community groups, and others to implement its low-cost financing programs.
Workforce Resource Emergency Assistance Program
855-792-5439 or https://www.workforceresource.org/
Assist with past due rent, security deposit, first month’s rent, and utility disconnect
notices. Must have an eviction/disconnect notice and a minor child living in the home.
41
Housing – Renting
Subsidized housing may have income, age, or disability guidelines to qualify.
Butterfly House
715-417-1216 or https://butterflyhousescf.org/
St. Croix Falls. A sober residence for women 18+ who are in recovery from alcohol or
other drug dependencies while introducing sober-living skills, peer-to-peer fellowship
and support, and educational experiences. Not wheelchair accessible. Requires full-
time employment or eligibility for it. Other contingencies located on their website.
HUD Housing Discrimination Hotline
800-669-9777 or https://www.hud.gov/faqs/complaints
Information about Fair Housing Rights and file a complaint about housing discrimination.
HUD Public and Indian Housing Customer Service Center
800-955-2232 or https://www.hud.gov/
Information about programs operated by the Office of Public and Indian Housing (HUD
programs).
WIHousingSearch.org
877-428-8844 or https://wihousingsearch.org/
Free, up-to-date listings of rental housing throughout WI
Rental Agencies
Allegiant Property
Management
608-784-1381
allegiantpropertymgmtllc.com/
Amery Housing Authority
715-268-2500
ameryhousingauthority.org/
Burnett County Housing
Authority
715-866-8231
burnetthousingauthority.org/
Catholic Charities Bureau
888-276-0246
ccbsuperior.org/
Clear Lake Housing Authority
715-263-3370
Croix Management
651-465-6841
croixmanagement.com/
Dak Management
877-219-7282
dakgroup.org/
Frederic Housing Authority
715-327-8490
fredericwi.com
Grantsburg Housing
Authority
715-463-2475
district8housing.org/
ACC Management
Group
715-232-9940
https://www.accmanagemen
tgroup.com/
Ecumen
715-483-1917
https://www.ecumen.org/
Impact Management
Group
715-651-2053
impactseven.org/
Luck Housing Authority
715-472-2032
Meridian Group Inc
715-635-3075
meridiangroupinc.net/
Milltown Apartments
715-825-2026
42
Osceola Housing Authority
715-294-3629
Polk County Housing
Authority
715-294-4243
https://www.polkcountywi.gov/
Ridgeview
715-263-4356
https://ridgeviewseniorapart
ments.com/
Sunny View Apartments,
E. Fuller Inc.
715-634-2040
St. Croix Tribal Housing
Authority
715-349-2727
stcroixojibwe-nsn.gov/
WestCap
715-598-4750
westcaprentalproperties.org
Housing – Shelters
Benjamin House
715-736-2437 or https://www.benjamins-house.org/
Rice Lake, WI. Provides emergency shelter. Evening meals may be provided and
served family-style. All other meals are self-serve. An individual case plan will be
completed with a case manager. Referrals to community agencies also made.
CRA (Community Referral Agency)
800-261-7233 or https://www.crashelter.org/
Provides services and support to victims of domestic violence and sexual assault. Also
offers shelter. Serves Polk and Burnett Counties.
Faith House
715-349-8744 or https://centralusa.salvationarmy.org
Siren, WI. Salvation Army Shelter provides shelter to homeless families residing in
Burnett and surrounding counties.
Grace Place
715-246-1222 or https://centralusa.salvationarmy.org/graceplace/
Polk/Barron Hotline: 715-606-4150
New Richmond, WI. Salvation Army shelter here to provide stability to low-income
families and individuals by offering services that address their needs.
Northwoods Homeless Shelter
Crisis Line: 715-268-5730 or 715-554-0137 or northwoodsshelters.org/
Provide up to 90 days of stay for homeless families and individuals. Has three units of
shelter in Amery and Luck. Can provide long-term housing for residents of the
emergency shelter program that have long-term issues at risk of being homeless.
Our Neighbors’ Place
715-426-9000 or https://www.ourneighborsplace.org/
River Falls, WI. Day Center provides housing support and general advocacy.
Transitional housing program supports a family’s need for shelter and security.
Stepping Stones
715-235-2920 or https://www.steppingstonesdc.org/
Menomonie, WI. Provides emergency shelter, housing assistance, and referral services.
43
The Family House Warming Shelter
715-651-8740 or https://the-family-house-on-heart-island-inc.
Rice Lake, WI. Serve the homeless, providing warm meals, and safe overnight shelter.
Housing – Modifications, Repairs & Weatherization
Modifications
Center for Independent Living Western Wisconsin
800-228-3287 or https://cilww.com/
Menomonie, WI. Serves Polk County. Discuss ways to improve a home’s accessibility.
Identify areas that could be improved and offer possible solutions. Recommendations
include a ramp design, building information, or suggestions on how to remodel for better
access. Also provide information on funding options for these projects.
Home Modification Occupational Therapy Alliance
269-978-8340 or https://hmota.net/
Occupational therapy home evaluations, attendant care evaluations, functional
evaluations, accessible design services, adaptive equipment, wheelchair ramps and
lifts, construction management. Medicare and private pay option.
Home Safety Innovations
920-379-4439 or 920-538-2148 or https://homesafetyinnovations.com/
Offering home evaluations, bathroom modifications, and wheelchair ramp rentals/sales
including the ability to install them. Work with Inclusa, My Choice, and IRIS.
IndiGO (Formerly North Country Independent Living)
715-392-9118 or https://indigowi.org
Superior, WI. Serves Burnett County. Provides information & referral about a building’s
accessibility guidelines for public and private homes & businesses. TTY: 800-924-1220
Interfaith Caregivers of Burnett County
715-866-4970 or http://www.interfaithcaregiversburnettcountywis.org/
Webster, WI. Minor home repair or modification projects.
Interfaith Caregivers of Polk County
715-483-8500 or https://www.interfaithpolk.org/
St. Croix Falls, WI. Minor home repair or modification projects.
Next Day Access
800-4523-0751 or https://www.nextdayaccess.com/
Can install wheelchair ramps, stairlifts, grab bars, handrails, and other bathroom
equipment modifications within 90 minutes of Minneapolis, MN, also serving
northwestern Wisconsin. Free in-home consultation and on-site estimates. Will work
with Medicaid, IRIS, Inclusa and MyChoice.
Northwest Regional Housing Rehab and Down Payment Assistance Program
715-635-2197 or www.nwrpc.com
Burnett County. Funds may be used for accessibility modifications. Income limitations.
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Tomorrow’s Home Foundation Helping Hand Assistance Program
608-255-1088 or www.tomorrowshomefoundation.org/
Grant program to assist low-income mobile and manufactured homeowners who need
critical home repairs to remain in the home. Grant recipient must pay at least 10% of
costs. Grants given up to $2,500.
USDA Rural Development
715-635-8228 or https://www.rd.usda.gov/
Spooner, WI. Low interest loans for very-low-income homeowners to repair, improve, or
modernize homes and grants for elderly (62+) very-low-income homeowners to remove
health and safety hazards.
Repairs
Interfaith Caregivers of Burnett County
715-866-4970 or http://www.interfaithcaregiversburnettcountywis.org/
Webster, WI. Minor home repair or modification projects.
Interfaith Caregivers of Polk County
715-483-8500 or https://www.interfaithpolk.org/
St. Croix Falls, WI. Minor home repair or modification projects.
Home Repair Program
715-726-7801 www.chippewacountywi.gov/community/housing-authority
The Housing Rehabilitation Program is a 0% interest loan program designed to assist
low and moderate-income households with repairs to their homes. Administered by the
Chippewa County Housing Authority, Chippewa, WI. Serves Polk County.
Northwest Regional Housing Program
715-635-2197 https://www.nwrpc.com/956/Regional-Housing-Program
Spooner, WI. Assistance in the form of a zero percent, deferred-payment loan to make
repairs to an owner-occupied home. Services include new siding, roofing, windows,
septic systems, insulation, furnaces, etc. Serves Burnett County and the St. Croix Tribe.
Tomorrow’s Home Foundation
608-255-1088 or https://www.tomorrowshomefoundation.org/
Grants for critical repairs for individuals to stay in their manufactured or mobile home.
USDA Rural Development
715-635-8228 or https://www.rd.usda.gov/
Spooner, WI. Low interest loans for very-low-income homeowners to repair, improve, or
modernize homes and grants for elderly (62+) very-low-income homeowners to remove
health and safety hazards.
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Wild Rivers Habitat for Humanity
715-939-1390 or https://wildrivershabitat.org/
Home Preservation program helps with exterior work including painting, patching, minor
repair, landscaping, and replacement of exterior building. Provides the Critical Home
Repair program that includes more extensive interior or exterior work to address health
and safety issues or code violations. Serves Polk and Burnett Counties.
Weatherization
WestCap
715-598-4750 or https://westcap.org/
Glenwood City, WI. Serves Burnett and Polk counties. Services include air sealing,
insulating, improvements to the heating system, water heater upgrades, installation of
water saving devices, LED lighting upgrades, replacement of inefficient refrigerators and
freezers, and installation of ventilation fans. All services provided at no cost as an
additional benefit of the Wisconsin Home Energy Assistance Program.
Wild Rivers Habitat for Humanity
715-939-1390 or https://wildrivershabitat.org/
Weatherization Program helps to improve the energy efficiency and indoor air quality of
a home. Includes an energy audit, testing of the home, and homeowner education.
Serves Polk and Burnett Counties.
Independent Living Centers
Provides information, support, independent living training and advocacy services for
people with disabilities. ADA consultation, adaptive equipment and home modifications,
financial and medical benefits consultation, housing, and transportation information.
Center for Independent Living for Western Wisconsin
800-228-3287 or https://cilww.com/
Menomonie, WI. Serves Polk County. Provides support and training for individuals to
become involved in systems change advocacy, skills training, and information referral.
Home Modification Occupational Therapy Alliance
269-978-8340 or https://hmota.net/
Occupational therapy home evaluations, attendant care evaluations, functional
evaluations, accessible design services, adaptive equipment, wheelchair ramps and
lifts, construction management. Medicare and private pay option.
IndiGO (Formerly North Country Independent Living)
715-392-9118 ext. 118 or 715-919-4932 email: don@indigowi.org https://indigowi.org
Superior, WI. Serves Burnett County. Provides information, training, and support to
people with disabilities in making decisions about disability related needs. All services
are consumer controlled; each individual decides which services they wish to participate
in while working with staff to establish goals and determine steps to meet those goals.
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In-Home Help
Agencies that provide personal care and supportive home services. Personal care
includes “hands-on” services administered to the consumer’s body such as bathing,
grooming, and hygiene. Supportive home care includes services that are done around
the consumer’s environment such as laundry, cooking, house cleaning, and meal
preparation. Medical assistance does not pay for supportive home care services, but
they may pay for personal care services. Community Supported Living (CSL) programs
offer similar services as in home help agencies but are provided on a more flexible
schedule and can include more education, to assist the individual in learning a new skill.
Because There’s No Place Like Home, LLC
715-706-1112 or https://redslippershomecare.com/
Osceola, WI. Serves Polk and Burnett County. Provides personal and supportive.
in-home cares. Accepts private pay, IRIS, Inclusa, and long-term care insurance.
Center for Independent Living
800-228-3287 or https://cilww.com/
Menomonie, WI. Serves Polk County. Provides personal and supportive home care
services. Accepts private pay, MA, and long-term care insurance.
Comfort Keepers
715-381-6730 or https://www.comfortkeepers.com/
Hudson, WI. Serves Polk County. Accepts private pay, long term care insurance, and
VA. Offers Homemaker/Home Health Aide Care. This benefit is for eligible Veterans that
need skilled services, case management, and help with ADL’s.
Home Instead
715-941-4717 or https://www.homeinstead.com/
Eau Claire, WI. Serves both Polk county and Burnett County. Accept private pay, long-
term care insurance, county grants, and work with VA. Require minimum 3hr shifts. Will
service where the recipient is, home or facility. Can assist with non-medical care,
including personal hygiene, housekeeping, meal prep, med reminders. Skilled with
dementia.
IndiGO
715-392-2533 or https://indigowi.org
Superior, WI. Serves Burnett County. Provides personal and supportive home care.
Accepts private pay, MA, and long-term care insurance.
Innovative Services
715-919-1093 or https://www.isiinc.org/
Community supported living program serves residents within a 30 mile/30-minute radius
of the Siren and St. Croix Falls offices; beyond area is determined case by case.
IntegriCare
715-205-3746
Provide most non-medical services for those living within 10 miles of Barron County in
Polk County. Accepts private pay and works with IRIS/Family Care.
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Interfaith Caregivers of Polk County
715-483-8500 or https://www.interfaithpolk.org/
St. Croix Falls, WI. Short-term light housekeeping, minor repairs around the house, Help
making meals after a hospital stay, and seasonal yard work.
International Quality Homecare
888-278-3405 or http://www.internationalquality.com/
Eau Claire, WI. Serves Polk County. Providing personal care, transportation, respite
care, services. Accepts private pay, Medicaid, VA, and private insurance. Hayward
location serves Burnett County.
Lutheran Social Services
877-967-5577 or https://www.lsswis.org/
Community supported living program serving Polk County. Open to inquiries for
services from Burnett County but can’t guarantee immediate start to services.
Peaceful Living
715-386-7071 or https://peacefullivingcare.com/
Hudson, WI. Serves Polk County. Accepts private pay, medical assistance, and long-
term care insurance. Accepts medical assistance and private pay.
Serenity Care Agency, LLC
715-308-3800 or https://serenitycareagency.com/
Boyceville, WI. Serves Polk County. Provides personal care and supportive home care
services. Accepts private pay and will work with long term care insurance.
Synergy HomeCare
612-256-2214 or https://synergyhomecare.com/
Serving Polk south of Highway 8. Provide a wide range of non-medical in-home care
services for aging individuals as well as those with disabilities. Includes options for 24/7
or live-in care services, transportation services, and companionship services, including
end-of-life comfort services. Accept private pay, Iris, and veteran benefits.
Touching Hearts at Home
715-245-1944 or https://www.touchinghearts.com/
Baldwin, WI. Serves Polk County. Accepts private pay and long-term care insurance.
Village Caregiving
715-492-0191 or https://villagecaregiving.com/village-caregiving-of-eau-claire/
Village Caregiving is a non-medical homecare service that aids with bathing, eating,
meal preparation, toileting, grooming, and other activities of daily living support. Can
lend a hand with light housekeeping, errand running, and transportation for
appointments. Accept veteran benefits, private pay. Do not take insurance, though
some individual plans may reimburse costs.
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Legal Assistance
Legal representation is not guaranteed by these resources.
Coalition of Wisconsin Aging Groups (CWAG)
800-488-2596 or https://www.cwagwisconsin.org/
Milwaukee, WI. Elder Financial Empowerment Project provides information, advocacy,
referral, and victim services assistance to senior victims of financial exploitation.
Consumer Law Clinic – UW-Madison
608-263-6283 or https://law.wisc.edu/eji/clc/
Handles individual and class action lawsuits in state and federal court covering
consumer protection issues: misrepresentation, fraud, credit scams, etc. Staffed by law
students.
Disability Rights Wisconsin
715-736-1232 or https://disabilityrightswi.org/
Rice Lake, WI. Provides legal advocacy and rights protection for people with disabilities.
Elder Rights Project
844-614-5468 or https://legalaction.org/
Provides free civil legal service to victims of elder abuse who are WI residents, 60 years
of age and older, regardless of income.
ICAA Legal Assistance for Victims Program
715-532-1603 or https://www.indianheadcaa.org/lav/
Free legal representation for divorce/separation, child custody and placement, child
support, unemployment compensation, immigration issues, access to fair and affordable
housing and other areas that ensure safety and independence for victims.
Trellis Pension and Retirement Rights (formerly Upper Midwest Pension Rights)
866-783-5021 or https://trellisconnects.org
North St. Paul, MN. Helps to locate missing pensions and answer questions.
Wisconsin Guardianship Support Center
855-409-9410 or https://gwaar.org/guardianship-resources
Toll free helpline provides information on the following subjects: guardianships, powers
of attorney, protective placement, and other advance directives.
Wisconsin Hispanic Lawyers Association
262-208-5291 or http://www.whla.org/
Can assist individuals in finding a Spanish speaking lawyer and/or a lawyer with
knowledge of issues facing Hispanic individuals and communities.
Wisconsin Judicare, Inc.
800-472-1638 or http://www.judicare.org/
Wausau, WI. Legal services for persons with low incomes; also provides Indian Law
Office for tribal members of recognized tribes in Wisconsin.
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Wisconsin State Bar Association Lawyer Referral & Information Services
800-362-9082 or https://www.wisbar.org
Does not provide referrals for free legal help. Modest Means Program assists people
with income too low to afford legal fees, but too high to receive free legal assistance.
Medical Equipment and Assistive Devices
The following businesses or organizations sell, rent, or loan durable medical equipment
and/or assistive devices/technology. Contact Medicare to find all suppliers of medical
equipment and supplies in your area. www.medicare.gov/ or 800-633-4227.
ADRC Loan Closet and Assistive Technology Kit
877-485-2372
Balsam Lake and Siren, WI. Items available for rent for up to 6 months include:
Walkers, shower benches, bath chairs, toilet riser, commode, wheelchairs, cane, grab
bar, grab it/Reacher, shoehorns. Call for availability. No rental fees. Not Medicare
Certified. Various assistive technology/devices to try before purchasing. Not available
for purchase but information available on where to go to purchase the equipment.
Apria Health Care
715-234-6961 or https://www.apria.com/
Rice Lake, WI. Serves Burnett and Polk Counties, Medicare Certified.
CaptionCall By Sorenson
833-691-1600 or https://sorenson.com/solutions/captioning/
Amplified and captioning phone that is a no cost service for those with hearing loss.
Ensures accurate communication with healthcare providers, 911, and helps people live
independently longer.
Chet Johnson Drug
715-268-8121 or https://www.chetjohnsondrug.com/
Amery, WI. Limited in-store supply, but will order in. Medicare Certified Provider for all
durable medical equipment except wheelchairs.
Center for Independent Living Western Wisconsin
800-228-3287 or https://cilww.com/
Menomonie, WI. Serves Polk County. Assistive technology loan and demonstration
program and keeps list of used equipment for sale.
Frederic Pharmacy (St. Croix Health)
715-327-4208 or https://www.saintcroixhealth.org/
Frederic, WI. Medicare Certified.
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Handi Medical Supply
800-514-9979 or https://www.handimedical.com/
St. Paul, MN. Will provide mail-order supplies and equipment to Polk and Burnett
Counties. Larger items (beds, wheelchairs, etc.) only delivered and serviced to southern
Polk and Amery area. Medicare Certified.
Hope Gospel Mission Bargain Center and Building Center
715-552-5566 or https://www.hopegospelmission.org/
Eau Claire, WI. Used items for sale at discounted rate such as hospital beds, motorized
wheelchairs, manual wheelchairs, etc. Call to check for availability of items.
Home Health Resources
715-268-9164 or https://www.ameryhomehealthresources.net/
Amery, WI. Medicare Certified.
Home Medical Products and Services
715-234-5000 or https://adapthealth.com/
Rice Lake, WI. Purchase and/or rent medical equipment. Medicare Certified.
IndiGO
715-392-9118 or https://indigowi.org
Superior, WI. Burnett County. Assistive technology loan and demonstration program.
J&B Medical
800-737-0045 or https://www.jandbmedical.com/
Incontinence supply provider for Medicaid recipients in WI. Medicare Certified.
Lincare (Respiratory/Oxygen supplies)
855-483-1927 or https://www.lincare.com/
St. Croix Falls, WI. Serves Burnett and Polk Counties. Medicare Certified.
Luck Pharmacy
715-472-2122 or https://luckpharmacyinc.business.site/
Luck, WI. Medicare Certified
Siren Pharmacy
715-349-2221
Siren, WI. Products in store. Can order items not on hand. Not Medicare certified.
Stout Vocational Rehabilitation Institute
715-232-1410 or https://www.uwstout.edu
UW-Stout, Menomonie, WI. Wheelchair clinics offered once a month.
Unity Clinic (St. Croix Health)
715-825-3278 or https://www.saintcroixhealth.org/
Balsam Lake, WI. Medicare Certified.
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Wood River Pharmacy
715-463-2525 or https://woodriverpharmacy.com/
Grantsburg, WI. Medicare Certified
Yellow River Pharmacy
715-866-8644 or https://www.yellowriverpharmacy.com/
Webster, WI. Medicare Certified
Medication Management
Dose Health
844-300-6212 or www.dosehealth.com/
Smart phone compatible medication dispenser and medication reminder services.
Pharmacies
Chet Johnson Drug
715-268-8121 or https://www.chetjohnsondrug.com/
Amery, WI. Provides mailing and delivery services. Offer a variety of medication
packaging options. Provides an opportunity to meet with a pharmacist for a
comprehensive medication review.
Frederic Pharmacy (St. Croix Health)
715-327-4208 or www.saintcroixhealth.org
Frederic, WI. Offers mailing and delivery.
Luck Pharmacy
715-472-2122 or https://luckpharmacyinc.business.site/
Luck, WI. Offers mailing and medication packaging.
Siren Pharmacy
715-349-2221
Siren, WI. Offers limited medication packaging for fee.
St. Croix Pharmacy (St. Croix Health)
715-483-0426 or www.saintcroixhealth.org
St. Croix Falls, WI. Offers mailing and delivery.
Wood River Pharmacy
715-463-2525 or https://woodriverpharmacy.com/
Grantsburg, WI. Offers packaging of medications for individuals, group homes,
retirement centers, and hospice. Offers free local delivery for your convenience.
Unity Pharmacy (St. Croix Health)
715-825-4498 or www.saintcroixhealth.org
Balsam Lake, WI. Offers mailing and delivery.
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Yellow River Pharmacy
715-866-8644 or https://www.yellowriverpharmacy.com/
Webster, WI. Offers mailing and medication packaging.
Mental Health
Amery Behavioral Health
715-268-0060 or https://www.healthpartners.com/
Includes Inpatient Short-Stay for adults, Outpatient Therapy and Counseling age 5+,
Structure Outpatient Program (intensive group therapy program), and programs for
Change (intensive outpatient program for people with alcohol and other substance
abuse conditions). Referral from an Amery Hospital and Clinic provider required.
Burnett County Mental Health Crisis Line
888-552-6642 or https://www.burnettcountywi.gov/
State-certified emergency mental health services 24 hours a day 7 days a week.
Burnett County Health and Human Services
715-349-7600 or https://www.burnettcountywi.gov/
Provides high quality, community-based services.
Crisis Textline
Text: 741741 or visit www.crisistextline.org/
Free 24/7 support. Connect with a Crisis Counselor. Contact for emotional abuse,
depression, anxiety, eating disorders, or any painful emotion or when you need support.
Institute on Aging Friendship Line
888-670-1360 or https://www.ioaging.org/services/friendship-line
Both a crisis intervention hotline and for non-emergency emotional support calls.
Mental Health Task Force
Polk County: www.mentalhealthpolk.org/
Burnett County: www.healthyburnett.org/
Websites provides information and links to local resources.
National Alliance on Mental Illness of Wisconsin (NAMI)
800-236-2988 or https://namiwisconsin.org/
Madison, WI. Improve the quality of life of people affected by mental illness.
Lifeline (previously National Suicide Prevention Hotline)
988 or https://988lifeline.org/
Provides 24/7, free, and confidential support.
Polk County Community Services Division
715-485-8400 or https://www.polkcountywi.gov/
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Polk County 24-hour Mental Health and Substance Use Crisis Line
888-552-6642
SAGE National Elder LGBTQ+ Hotline
877-360-5428
Connects LGBTQ+ older people and caregivers who want to talk with friendly
responders who are ready to listen. The SAGE LGBTQ+ Elder Hotline is available 24
hours a day, 7 days a week, in English and Spanish, with translation in 180 languages.
Solstice Warmline
608-244-5077 or https://soarcms.org/programs/solstice-house
24/7 Warmline service for individuals with mental health and/or substance abuse issues.
St. Croix Tribal Mental Health/AODA
715-349-8554 x5264 or https://stcroixojibwe-nsn.gov
Trevor Project
866-488-7386 or https://www.thetrevorproject.org/
Suicide prevention and crisis intervention nonprofit organization for LGBTQ young
people (children, teens & young adults). Providing information & support to LGBTQ
young people 24/7, all year round.
UpliftWI
534-202-5438 or https://www.mhawisconsin.org/upliftwi
Staffed by certified peer specialists 24/7. Call if you need someone to talk to for support
or when you just need a peer to connect with. You do not need to be in crisis. Fully
anonymous and confidential. They will not call emergency services unless you request
it, and that process will be led by you.
Veterans Crisis Line
988 press 1 or text: 838255 or https://www.veteranscrisisline.net/
Suicide prevention crisis line for veterans and their families and friends to call.
Nursing Homes – Skilled Nursing Facilities
For options in paying for nursing home care, information on area nursing homes, or
other options to nursing home placement, contact: ADRC of NW WI at 877-485-2372
Osceola Medical Center Transitional Care Unit
715-294-5705 or https://www.myomc.org/transitional
A program in a Critical Access Hospital for those who no longer need a secondary or
tertiary acute hospital but, due to continued daily nursing or rehab therapy needs, are
not yet ready to go home or to a permanent nursing home setting. Will work with
Medicare, private pay, and other insurances.
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Christian Community
Home
715-294-1100
cch-osceola.org/
Osceola, WI
Continuing Care Center
at Burnett Medical
715-463-5353
burnettmedicalcenter.com
Grantsburg, WI
Divine Rehabilitation and
Nursing
715-483-9815
divinestcroix.com/
St. Croix Falls, WI
Frederic Nursing & Rehab
715-327-4297
atriumlivingcenters.com
Frederic, WI
Golden Age Manor
715-268-7107
goldenagemanor.com/
Amery, WI
Maple Ridge Care Center
715-635-1415
mapleridgecarecenter.org/
Spooner, WI
United Pioneer Home
715-472-2164
unitedpioneerhome.org/
Luck, WI
Willow Ridge
715-268-8171
willowridgecare.com/
Amery, WI
Personal Emergency Response Systems
Personal Emergency Response Systems allow individuals to call for assistance at the
touch of a button. Button can be worn as a pendant or wristband.
AngelSense
1-888-999-2023 or https://www.angelsense.com/gps-tracker-for-elderly/
Company offering wearable technology with real-time location tracking, an SOS button,
auto pickup speakerphone, unknown place alert, fall detection, and more. Subscription
required. May be covered under IRIS Medicaid waiver for eligible recipients.
BoundaryCare
info@boundarycare.com or https://www.boundarycare.com/
A company that has an iOS (Apple) app that syncs to an AppleWatch. Offers features
for fall detection and prevention, wandering/elopement, seizure detection, med
reminders, health tracking data, and multiple types of communication features for
caregivers and those receiving care. Subscription based, as low as $25 a month if you
bring your own AppleWatch. Work with IRIS, FamilyCare, some Medicare Advantage
Plans, and private Long-Term Care insurance.
CWS Cabin Watch
715-483-0083 or https://www.cws-security.com/
St. Croix Falls, WI. Surveillance systems and personal emergency response-no med
management dispensing systems.
Dose Health
844-300-6212 (call or text) or https://www.dosehealth.com/
Portable emergency response systems used inside and outside the home.
FirstCall Medical Monitoring
800-924-3407 or https://www.scecnet.net/firstcall
St. Croix Electric Cooperative, Hammond, WI. Emergency response system; landline
and/or cellular phone; fall detection; leased equipment, and participants charged a
monthly fee for service.
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Guardian Alert Plus 911/Logic Mark
800-519-2419 or https://www.logicmark.com/
Personal emergency response system for veterans that requires no landline, no cell
phone, and has no monthly fees. Provided free to eligible veterans through the VA.
Lower private pay price for non-eligible veterans.
Healthcom
800-525-6237
Remote & telehealth monitoring, personal emergency response systems, vitals
monitoring, medication management, and fall detection/auto call options. Monthly fee.
Life Assist USA
Madison, WI. Serves Polk County: 888-860-8098
Grantsburg, WI. Serves Burnett and northern Polk County: 715-222-6370
In-home personal emergency response, GPS locator, fall detection/auto call options,
and medication management dispensing systems available. https://www.life-assist.com/
LifeFone
1-800-331-9318 or https://www.lifefone.com/
Emergency response service. Includes options for fall detection, at home and on-the-go
versions, and other services. Works nationally if you travel. Covered in many states by
Medicaid and certain Medicare advantage programs, Part C. Private plans may also
provide coverage.
Philips Lifeline
800-368-2925 or https://www.lifeline.philips.com
Mobile and in home personal emergency response, fall detection/auto call options,
locator, and medication management dispensing system.
Stealth Optimum Security
715-483-3900 or https://www.stealth-security.com/
St. Croix Falls, WI. Serves Polk and Burnett Counties. Security systems, surveillance
systems, personal emergency response, motion detectors, fall detection/auto call
options, and medication reminder system (no medication dispensing system).
Safe Living Technologies/VRI
800-860-4230 or https://vricares.com/
Does not require a landline for service. Personal emergency response system, fall
detection/auto call options, med adherence systems, and remote patient vital signs
monitoring and nurse triage services available. 24/7 customer care and call center.
Symphony™ medical alert system from CVS Health®
www.cvs.com/content/symphony
Monitor their well‐being, even when you can't be there. Help them be more independent
and enhance your peace of mind by supporting their safety. 24/7 emergency response
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monitoring. A Symphony device bundle and a monthly subscription are required to use
Symphony. HSA/FSA Eligible.
Project Lifesaver
Polk County Sheriff: 715-485-8300
Burnett County Sheriff: 715-349-2121
Project Lifesaver is a public safety program designed to protect and locate missing
persons due to wandering. Families can enroll at risk individuals in this program and
purchase a receiver in which the at-risk individual wears.
Representative Payee Services
A representative payee is a person, agency, or institution selected to manage your
benefits when it’s determined you are unable to do so or direct others to do it for you.
House Calls of
Menomonie, Inc.
715-232-6475
housecallsinc.org/
Menomonie, WI
Lutheran Social Services
of WI and Upper MI, Inc.
715-394-4173
lsswis.org/
Superior, WI
Payee Services, Inc.
715-233-0203
Menomonie, WI
Polk Burnett Payee, Inc.
715-731-0133
polkburnettpayee.org/
Shell Lake, WI
Superior Vocations
Center, Inc.
715-392-6171
embarkwi.org/
Superior, WI
Twin Ports Guardianship
and Payee
715-392-3137
twinportsguardianpayee.org
Superior, WI
Respite Care
Options can include daybreak services, facility-based care, or in-home respite care.
Adult Day Care/Respite
715-463-7278 or https://www.burnettmedicalcenter.com
Continuing Care Center at Burnett Medical Center. In facility respite care services only.
American Parkinson Disease Association-WI Chapter
608-345-7938 or https://www.apdaparkinson.org/community/wisconsin/
Respite program for Parkinson patients provides a $500/year stipend to Parkinson
patients. No financial requirements but can’t be receiving any other funded or
subsidized respite care services.
Amery Assisted Living and Memory Care
715-268-4800 or https://amerymemorycare.com/
Amery, WI. Facility based respite care for 28 consecutive days or less.
Aurora Senior Drop-In Center
715-235-1839 (Info), 855-383-7172 (Reservations) or https://www.auroraservices.com/
Baldwin, WI. Aurora Senior Drop-In Center provides respite care for up to 3 hours per
day. Meals are not provided/prepped. Drinks and snacks are offered.
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Community Homestead
715-294-3038 or https://www.communityhomestead.org/
Osceola, WI. Day Services program on a working farm for individuals with disabilities to
learn skill development, decision making, social growth, and responsibility. Must be able
to care for their basic needs. Rates starting at $30/half day. Transportation very limited.
Day Friends Memory Care at Endeavors
715-485-8762 or https://www.endeavorsadc.org/
Respite for individuals with dementia in Balsam Lake, WI. Transportation available.
FamilyMeans
1-800-327-3203 or https://www.familymeans.org/
Offering on-site respite care in Stillwater, MN. Private pay based on sliding scale costs.
Happy Day Club
715-416-2942 or https://happydayclub.godaddysites.com/
Day respite care program for individuals with dementia located in Spooner, WI
Home Instead
715-941-4717 or https://www.homeinstead.com/
Eau Claire, WI. Serves both Polk county and Burnett County. Accept private pay, long-
term care insurance, county grants, and work with VA. Require minimum 3hr shifts. Will
service where the recipient is, home or facility. Skilled with dementia.
Interfaith Caregivers of Polk County
715-483-8500 or https://www.interfaithpolk.org/
St. Croix Falls, WI. No Hands-on Personal Care.
Respite Care Association of Wisconsin
608-222-2033 or https://respitecarewi.org/
Madison, WI. Caregiver Respite Grant Program to help with respite care needs.
Sophie’s Manor
715-640-3330 or sophiesmanor.com/
Centuria, WI. Assisted-living facility also offering respite care.
Senior Centers
Provide recreation activities for older adults. Listed alphabetically, by city:
A&H Area
715-635-7199
Amery
715-268-6605
Frederic
715-327-8623
Grantsburg
715-463-2940
Luck
715-472-8285
Milltown
715-825-2315
Osceola
715-417-1227
Siren
715-349-7810
St. Croix Falls
715-483-1901
Webster
715-866-5300
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Social Security & SSI
For information about Social Security, Medicare, or Supplement Security Income (SSI)
ADRC of Northwest WI
877-485-2372
Disability Benefit Specialist and Elder Benefit Specialist.
Social Security Administration https://www.ssa.gov/
Eau Claire: 866-815-2924
Rice Lake: 888-823-3923
Superior: 877-628-6578
Wisconsin SSI Office
800-362-3002 or https://www.dhs.wisconsin.gov/ssi/links.htm
Madison, WI. Used for Forward Health member services as well. Please listen to
options and choose SSI when offered.
Support Groups
Addiction Meetings
Alcoholics Anonymous
715-931-8262 or www.area74.org/
District 23 of the NW Wisconsin/UP AA. Covers Polk and Burnett Counties. Call for
meeting locations, times, and contacts. Meetings offered in several communities.
Gamblers Anonymous Area 8A Minnesota
855-222-5542 or www.minnesotaGA.com
Serves and provides information about meetings available in Northwest Wisconsin.
Narcotics Anonymous
www.na.org/. Visit the na.org website to find a local meeting.
New Beginnings Alano Club
715-349-2588
Siren, WI. Hosts AA and NA group meetings
Wisconsin Council on Problem Gambling
800-426-2535 or https://wi-problemgamblers.org/
Green Bay, WI. 24-hour Helpline provides information for gamblers, family members,
and friends, or employers of gamblers who have difficulties because of their gambling.
Alzheimer’s and Caregivers
*See Alzheimer’s Disease, Dementia & Memory Loss
Brain Injury
Thursday Poetry & Brain Injury
https://www.biaw.org/support-groups Email: HOEPNEJK@uwec.edu
Virtual, Every Thursday 6:00pm-7:30pm
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Cancer
Cancer Support Group
715-243-2800 or http://cc-ww.org/
Held at St Croix Regional Medical Center the last Tuesday of every month 10am-11am;
registration not required.
Caregivers
ADRC of Northwest Wisconsin
877-485-2372
Bethany Lutheran Church in Siren, WI. The 1st Thursday of each month 10:00-11:30.
Peace Lutheran Church in Dresser, WI. The 3
rd
Tuesday of each month 2:00 - 3:30
Amery Senior & Community Center in Amery, WI. The 1
st
Wednesday of each month
10:00-11:30
Caregiver Teleconnection
866-390-6491 or www.wellmedcharitablefoundation.org/
Connects family caregivers with trusted professionals and other caregivers and provides
education through one hour, free “tele-learning” sessions.
FamilyMeans
1-800-327-3203 or https://www.familymeans.org/
Offering day and evening sessions for virtual caregiver support groups. In-person
options in Stillwater, MN. Contact for dates and times. Registration required. No fee.
Trualta
https://login.trualta.com/
A FREE online learning portal designed for families with articles, videos, tip-sheets,
professional level training, plus more. Trualta helps family caregivers reduce stress, find
local resources, and provide better care for loved ones. Call the ADRC at 877-485-2372
for additional information or questions.
*See Alzheimer’s Disease, Dementia and Memory Loss
Cardiac
Amery Regional Medical Center
715-268-7191 or https://www.healthpartners.com/care/hospitals/amery/
Osceola Medical Center
715-294-1111 or https://www.myomc.org/
Chronic Pain
Chronic Pain Support Group
800-642-1336 or https://www.scrmc.org/
St. Croix Regional Medical Center
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Diabetes
Amery Hospital and Clinic
715-268-8000 or https://www.healthpartners.com/care/hospitals/amery/
St Croix Health
800-642-1336 or https://www.saintcroixhealth.org/
Burnett Medical Center
715-463-7218 or https://www.burnettmedicalcenter.com/
Down Syndrome
Down Syndrome Association of WI
866-327-3729 or https://www.dsaw.org/
Grief
American Childhood Cancer Organization
https://www.acco.org/
Offers resources, books, videos, kits, 24-hour peer support, local groups, finding hope,
how to get involved, and how to advocate.
Grief Share
www.griefshare.org
Offers weekly support groups around the world and locating group. Join at any time and
attend as many meetings as you like.
New Life Christian Community Church
715-417-1982 or https://newlifechristiancommunity.org/griefshare-ministry/
Dresser, WI
Regional Hospice Services
715-635-9077 or https://www.regionalhospice.org/
Spooner/Grantsburg area. Currently meeting through conference call.
St. Croix Regional Medical Center
715-483-3261 x2016 or https://www.saintcroixhealth.org/
Facilitated by Dr. Kevin Schumann.
Mental Illness
NAMI of Wisconsin
800-236-2988 or https://namiwisconsin.org/
Madison, WI
Polk County Human Services
715-485-8400 or https://cms5.revize.com/revize/polkcountybhdept/
American Foundation for Suicide Prevention
www.afsp.org/ive-lost-someone
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Multiple Sclerosis
Northwoods MS Self Help Group
763-742-8572 or dianewhitcraft@gmail.com
https://www.nationalmssociety.org/
2nd Tuesday of each month; 6:00-7:30 pm at Webster Public Library.
MS Connection
218-391-6262 or www.nationalmssociety.org/
Online support groups, blogs, one-on-one peer support programs.
Other
Northwest Wisconsin Ostomy Support Group
715-464-3866 or https://www.ostomy.org/
Parkinson’s
Parkinson’s Foundation Helpline
800-473-4636 or https://www.parkinson.org
Help people with PD, caregivers, and healthcare providers navigate every aspect of
Parkinson’s, offer emotional support, share current information, and resources.
Wisconsin Parkinson’s Association
414-312-6990 or https://www.wiparkinson.org/
Provide support for patients who received the diagnosis of Parkinson disease.
Parkinson’s Disease Support Group
715-463-5353
Grantsburg, WI. Group meets 3rd Wednesday of every month in the medical center’s
basement classroom.
Tax Assistance
AARP Tax Aide Program
888-227-7669 or https://www.aarp.org/money/taxes/aarp_taxaide/
Free tax help to primarily seniors but will help low-income adults needing assistance.
IRS Free File Software
https://www.irs.gov/.
Free federal return filing online for individuals with adjusted gross income of $66,000 or
less. Eligibility various with each company.
IRS Volunteer Income Tax Assistance
800-906-9887 or https://www.irs.gov/individuals/free-tax
Free tax help to people who make less than $60,000 annually, persons with disabilities,
and limited English-speaking taxpayers who need assistance.
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Wisconsin Housing and Economic Development Authority
800-755-7835 or www.wheda.com
A property tax deferral loan program to homeowners at least 65 years of age, have an
income at or below $20,000, and lived in the unit for at least 6 months.
Technology Assistance
Amery Area Community &Senior Center
715-268-6605 or https://www.amerycommunitycenter.com/
Aging Connected
877-745-1930 or www.agingconnected.org/
Partnering with telecommunications companies, nonprofits, and public entities to bring
low-cost internet options to older adults nationwide.
Generations Online
www.generationsonline.org/apps
Download “Generations online” app on capable device. An interactive program that
guides older adults with internet, email, and basic tools to get connected online.
Public Libraries
Many public libraries offer technology assistance. These are libraries with dedicated
hours or individuals to help. If your library is not listed, call them to inquire about
technology assistance services.
• Balsam Lake Public Library: 715-485-3215 Drop-in services
• Milltown Public Library: 715-825-2313 Available Tuesdays 2-4pm
• Saint Croix Falls Library: 715-483-1777 Available Tues/Thurs 1-3pm. Call to
reserve a time.
Senior Planet
888-713-3495 or www.seniorplanet.org/
Hotline for answering technology questions. Free online events hosted by Senior Planet
open to anyone 60+. Learn the basics of internet access, staying safe online, etc.
Transportation
Adaptations
A&J Mobility
715-874-6630 or https://www.aandjmobility.com/
Eau Claire, WI. Selling wheelchair accessible vans. Specializing Braun conversions.
Accepts trade-ins on pre-owned wheelchair van conversions.
Adaptive Experts
651-324-0791 or www.adaptiveexperts.com
Brooklyn Park, MN. Licensed Occupational/Physical therapy provides vehicle
adaptations and behind-the-wheel driver evaluation, and training with the adaptation.
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Mobility Works
715-438-4030 or https://www.mobilityworks.com/
Eau Claire, WI. New/used wheelchair accessible vehicles, vehicle adaptations, and
accessible vehicle rental.
Disabled Parking Permits/Applications
Wisconsin Department of Motor Vehicles
https://wisconsindot.gov/
Disabled Parking
License Plates
608-264-7169
Temporary Disability
Parking Permit
608-264-7169
Permanent Disability
Parking Permit
608-264-7169
General
Questions &
Concerns
608-264-7477
Driving Concerns
AAA Senior Driver Safety & Mobility
800-222-6424 or https://exchange.aaa.com/
Resources intended to help older drivers with driving evaluations and online course.
AARP Driver Safety
800-350-7025 or https://www.aarp.org/auto/driver-safety/
Free educational resources on vehicles, driving and alternative transportation.
Lift-Equipped/WC Accessible Vans – Non-Emergency
ADRC of Northwest WI Van
877-485-2372
For shopping, errands, and socialization trips schedule by the ADRC of NW WI.
Handi-Lift-Cumberland, WI
800-989-7433
Transport ambulatory or wheelchair clients in safety and comfort.
Heartland Transportation, LLC
715-949-1313 or https://www.handsoninhomecare.com/
Any non-emergency transportation need.
Home Instead
715-941-4717 or https://www.homeinstead.com/
Eau Claire, WI. Serves both Polk county and Burnett County. Accept private pay, county
grants, and work with VA. Will transport, can also run errands on behalf of individual.
Endeavors
715-485-8767 or 715-554-2983 or https://www.endeavorsadc.org/
Balsam Lake, WI. No employment related transportation provided. Has a fleet of
vehicles to provide transportation for program participants and Polk County residents.
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Midwest Ridesource
715-796-7433 or https://www.midwestridesource.com/
Star Prairie, WI. Serving within a 30-mile radius providing stretcher, wheelchair, and
ambulatory transportation for any transportation need.
Low Income Transportation Support
Mobility Manager (Through ADRC of NW WI)
877-485-2372
Officed in Balsam Lake, WI. Serving residents of Burnett County and Polk County. Fees
may apply. Serving seniors, people with disabilities, and/or people with low income. Can
assist with finding affordable transportation options, such as volunteer driver programs,
area transportation resource guide, transportation voucher programs and Medicaid or
badger care non-emergency medical transportation (MTM).
Medical Assistance (MA, Medicaid, BadgerCare) Transportation
VEYO (Formerly MTM)
866-907-1493 or https://wi.ridewithveyo.com/
Provides rides to WI Medicaid and BadgerCare Plus covered health care appointments.
Medical Appointment Transportation
ADRC of Northwest Wisconsin
877-485-2372
Burnett and Polk County. Transportation fees do apply.
Burnett County Veterans Service Office
715-349-2179 or https://www.burnettcounty.com/285/Veteran-Services
Offers transportation for Burnett County Veterans to and from VA Medical Center in
Minneapolis, MN. Riders must be ambulatory and give minimum of 3 days in advance.
Greater Minnesota Van Service
800-258-1210 or https://www.allinahealth.org/
Transportation to/from medical appointments at Abbott Northwestern and United
Hospitals. Pick up at St. Croix Regional Medical Center and Burnett Medical Center-
$60 round trip. Call 48-72 hours in advance for trip requests.
Midwest Ridesource
715-796-7433 or https://www.midwestridesource.com/
Star Prairie, WI. Serving within a 30-mile radius providing stretcher, wheelchair, and
ambulatory transportation for any transportation need.
Transportation for any Reason-Ambulatory Only
Interfaith Caregivers of Burnett County
715-866-4970 or http://www.interfaithcaregiversburnettcountywis.org/
Volunteer drivers serve Burnett County older adults/people living with a disability.
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Interfaith Caregivers of Polk County
715-483-8500 or https://www.interfaithpolk.org/
Volunteer Drivers serve Polk County older adults/people living with a disability. No
employment related transportation provided.
New Freedom Volunteer Driver and Voucher Program
Polk County: 800-228-3287 or 715-233-1070 ext.: 226 email: melw@cilww.com
https://cilww.com/transportation-services/
Burnett County: 800-924-1220 Ext. 124 or email: sunshine@indigowi.org
https://indigowi.org/services/transportation/
Individuals on Family or IRIS from Polk and Burnett County: 800-228-3287
Volunteer Drivers serve residents with a barrier to providing own transportation.
Northwest Transportation Specialists
715-349-7021 or https://nwcgc.com/northwest-transportation-specialists/
Serves Siren, Amery, and Hayward surrounding areas. Provides non-emergency
medical transportation throughout the state of Wisconsin.
Tribal Programs and Services
The St. Croix Chippewa Indians of Wisconsin offer various programs and services to
tribal members.
St. Croix Tribal Center
715-349-2195
24663 Angeline Avenue, Webster WI 54893
https://stcroixojibwe-nsn.gov/
Aging Unit - Elder Care
Department
715-349-2195 Ext. 5169
Aging & Disability
Resource Specialist
715-349-2195 Ext. 5261
Dementia Care Services
715-349-2195 Ext. 5221
Aging & Elder Nutrition
St. Croix Tribal Food
Distribution
715-349-2195 Ext. 5270
Elder Transportation
715-349-2195
Ext. 5169
St. Croix Tribal Health
Community Services
Health Insurance,
Medicare, and Medicaid
Enrollment
715-349-8554 Ext. 5256
Tribal Elders General
Welfare
715-349-2195 Ext. 5186
St. Croix Tribal Health
Clinic
4404 WI-70, Webster, WI
54893
715-349-8554
Purchased Referred Care
715-349-8554 Ext. 5162
St. Croix Tribal Dental
Clinic
715-349-8554 Ext. 5159
Diabetes Prevention and
Management Services
715-349-8554 Ext: 5227
St. Croix Tribal Optical
Services
715-349-8554 Ext. 5267
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Behavioral Health Clinic
4404 State Road 70,
Webster, WI 54893
715-349-8554 Ext.5264
St Croix Tribal Pharmacy
4404 State Road 70,
Webster, WI 54893
715-349-8554 Ext: 5174
St. Croix Community
Center Danbury *Nutrition
Site
30335 W. Minerva Dam
Road
Danbury WI 54830
715-349-8509
St. Croix Community
Center Sand Lake
*Nutrition Site
4460 Highway 70
Webster WI 54893
715-349-2849
St. Croix Community
Center Round Lake 2222
County Rd. E Luck, WI
54853
715-857-5517
St. Croix Community
Center Maple Plain
247 25 ¾ Ave
Cumberland, WI 54829
715-822-3034
St. Croix Chippewa
Housing Authority
715-349-2727
St. Croix Tribal AMVETS
Post 1993
715-349-2195
Wisconsin Elder Abuse
Hotline: 1-833-586-0107
Veteran’s Services
Assistance to Needy Veterans Grants
Polk County: 715-485-9243
Burnett County: 715-349-2179
https://dva.wi.gov/Pages/Home.aspx
Provides limited financial assistance to those in need and who have exhausted all other
sources of aid.
Burnett County Veteran’s Service Office
715-349-2179 or https://www.burnettcountywi.gov/
Comfort Keepers
715-381-6730 or https://www.comfortkeepers.com/
Up to 30 days of Respite Care each calendar year to qualifying Veterans. Respite day
can be up to 6 hours. Can provide the Home Health Aid for these Respite Shifts.
Heat and Housing for Heroes
800-891-9276 or https://heat4heroes.org/
Assistance for heating costs, electric costs, and energy related crisis situations for
Veterans. Must apply for Wisconsin Home Energy Assistance Program (WHEAP).
Guardian Alert Plus 911/Logic Mark
800-519-2419 or https://www.logicmark.com/veterans/
Personal emergency response system for veterans that requires no landline, no cell
phone, and has no monthly fees. Provided free to eligible veterans through the VA.
Lower private pay price for non-eligible veterans.
Polk County Veteran’s Service Office
715-485-9243 or https://www.polkcountywi.gov/
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Supportive Services Veterans Grant
Indianhead Community Action Agency
715-532-4222 or 715-416-1156
www.indianheadcaa.org
Serves Burnett County
Veterans Assistance Foundation Inc.
866-823-8387 or www.vafvets.org/
Serves Polk County
Grant provides 1st month’s rent and security deposit or 2 month’s back rent for
Veterans who are homeless or soon to be evicted. Must provide DD 214 form.
Veterans Crisis Line
988 press 1 or www.veteranscrisisline.net/ or text 838255.
Suicide prevention crisis line for veterans and their families and friends to call.
Veteran Outreach and Recovery Program
715-558-2557 or https://dva.wi.gov/Pages/benefitsclaims/VORP.aspx
Treatment and recovery support program for veterans who are homeless and have a
behavioral health disorder. Outreach and Recovery Specialists (ORSs) work with the
veterans to ensure they have stable housing, connect them to proper treatment, and
follow-up to ensure that the treat is continual and effective.
Vision – Blind or Low Vision
Center for Independent Living Western Wisconsin
715-736-1800 or https://cilww.com/
Rice Lake, WI. Serves Polk County. Adaptive equipment to increase a person’s
independence. CILWW staff also has knowledge of where to acquire equipment and
any potential funding options that may be available.
Hadley Vision Resources
800-323-4238 or https://hadley.edu/
Winnetka, IL. Offers distance learning courses for adults with vision loss or blindness.
ICanConnect – WI
844-638-5800 or http://www.icanconnect.org/
Free communications technology designed for combined vision and hearing loss.
Installation, training, and technical support are available. Based off of income.
IndiGO
715-392-9118 or https://indigowi.org
Superior, WI. Serves Burnett County. Loan & Demo program with over 1,200 pieces of
Assistive Technology for individuals with disabilities to try out. A variety of equipment is
available vision aids, communication aids, signaling devices, magnifiers, amplified
phones, adaptive recreation aids, and other devices for increasing independence.
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Office for the Blind and Visually Impaired
888-879-0017 or https://www.dhs.wisconsin.gov/obvi/contact.htm
Madison, WI. Rehabilitation services are provided by the Office for the Blind and
Visually Impaired (OBVI) to help individuals who are blind or visually impaired to
achieve their own goals of independent living. OBVI staff visit individuals in their homes,
conduct group trainings, and teach techniques and technologies for use in daily living
(home management, personal care, Orientation & Mobility, and communications).
Resources and referrals also provided. Scott Gilbertson of Bayfield County serves Polk
& Burnett also.
National Federation of the Blind Newsline
866-504-7300 or https://nfb.org/
Free access to newspapers, magazines, and TV listings on the phone and on the web.
Sharper Vision Store
800-783-5213 or https://store.wcblind.org
Features hundreds of items for those with changing vision or blindness.
The Low Vision Store-Northern Wisconsin
800-871-8780 or https://thelowvisionstore.com/
St Paul, MN; Features hundreds of items for those with low vision or blindness.
Wisconsin Council of the Blind & Visually Impaired
800-783-5213 or https://wcblind.org/
Madison, WI office. Free white canes. Other services and resources available.
Wisconsin Talking Book & Braille Library
800-242-8822 or https://dpi.wi.gov/talkingbooks
Milwaukee, WI. Circulates audio books, brailed materials, and playback equipment.
Provided free of charge via postage-free mail to where the resident is living.
Youth – Living with a Disability
Aging and Disability Resource Center
877-485-2372
Assists with the transition process of youth (17.5-year-old) living with a disability to
adulthood. A single-entry point for information on issues affecting students regardless of
income. Contact the ADRC at 17.5 years old for adult disabled status and programming.
Advocacy and Education
Wisconsin Kinship Navigator
www.dcf.wisconsin.gov/kinship/navigator
Online resource for relative caregivers of children to access information and resources.
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Wisconsin Statewide Parent-Educator Initiative
833-879-7734 or https://wspei.org/
Family Engagement Liaisons work with parents, educators, and school districts to
promote partnerships and provide support to families of children with special needs.
Wisconsin Transition Improvement Grant
608-921-1400 or https://witig.org/
Strengthen and accelerate the transition process in our Wisconsin schools.
Decision Making Supports
Options for youth who will need assistance making decisions as an adult.
Adult Protective Services
Polk County: 715-485-8400
Burnett County: 715-349-7600
Information and assistance with the guardianship process (estate and person).
Health and Wellness
Special Olympics of Wisconsin
608-222-1324 or https://www.specialolympics.org/
Year-round sports training and competition in a variety of Olympic-type sports for
children and adults with cognitive disabilities; 8 years of age and older.
Long Term Care Programs (LTC Programs)
Medicaid waiver programs for individuals with disabilities who need services (supported
employment, in home help, independent living skills training, etc.), with no other means
to pay for them. Children’s LTC Waiver is for children birth to 18. Children/families on
the Children’s Long Term Care Waiver program will be directly referred to the ADRC at
17.5 years of age to determine eligibility for adult long term care waiver programs.
Children’s Long Term Care Waiver
Polk County: 715-485-8400
Burnett County: 715-349-7600
Family Care/IRIS
ADRC of Northwest Wisconsin
877-485-2372
Mental and Behavioral Health
Burnett County Mental Health Crisis Line
888-552-6642 or https://www.burnettcountywi.gov/
Crisis Textline
www.crisistextline.org/
Free 24/7 support. Text 741741 to connect with a Crisis Counselor. Contact for
emotional abuse, depression, anxiety, eating disorders, or any painful emotion.
Polk County Mental Health Crisis Line
888-552-6642 or https://cms5.revize.com/revize/polkcountybhdept/
Solstice Warmline
608-244-5077 or https://soarcms.org/programs/solstice-house
24/7 Warmline service for individuals with mental health and/or substance abuse issues.
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TeenLine
800-852-8336 or https://www.teenline.org/ or Text TEEN to 839863
Teens helping teens find support. Available daily by text 8-11 pm and by phone
8pm-12am.
Trevor Project
866-488-7386 or https://www.thetrevorproject.org/
Suicide prevention and crisis intervention nonprofit organization for LGBTQ young
people (children, teens & young adults). Providing information & support to LGBTQ
young people 24/7, all year round.
Housing Instability & Material Support
T.H.U.G Life Ministry (Truly Humble Under God)
651-246-1323 (ask for Sara) or http://thuglifeforteens.org/
Local Non-Profit based in Somerset helping homeless and familyless teens and young
adults in the St. Croix valley area. This includes St. Croix, Polk, Washington counties
and more. Help with daily living needs, clothing, meals, financial help and support
finding shelter.
Vocational Training, Employment Supports, and Post-Secondary Supports
Vocational Rehabilitation professionals provide different levels of employment supports
to help individuals with any disability secure and maintain employment in the
community. Students should be connected to this service 2 years before graduation.
AgrAbility
608-262-9336 or https://agrability.bse.wisc.edu/
Assists agricultural workers who are limited by physical, cognitive, or illness-related
disability, offering no cost barrier assessments, assistive technology recommendations,
peer support opportunities, resources, and education opportunities.
Center for Independent Living Western Wisconsin
800-228-3287 https://cilww.com/
Assists youth with disabilities between ages 14-24 to develop skills and promote self-
awareness and esteem, develop empowerment skills, and to explore career options,
including postsecondary education.
Division of Vocational Rehabilitation (DVR)
Providing job services, training, and employment assistance to people looking for work
and with employers on finding the necessary workers to fill current job openings.
https://dwd.wisconsin.gov/dvr/
Ashland, WI office
800-228-2513 or 715-679-5577
Serves Burnett County
Rice Lake, WI office
800-228-2587 or 715-234-6806
Serves Polk County
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Employment Resources, INC.
608-246-3444 or https://eri-wi.org/
Provides benefits counseling and support, employment counseling, pre-driving training,
and employer training for individuals with disabilities.
Great Lakes Inter-Tribal Council Vocational Rehabilitation
715-635-0967 or https://www.glitc.org/
Deliver vocational support to eligible Native Americans with disabilities living in the
service area that are sensitive to their individual cultural beliefs, strengths, resources,
priorities, concerns, and abilities to engage in gainful employment.
Project Search-Rice Lake
715-720-2044 or https://projectsearchricelake.wordpress.com/
One school year long internship with on-the-job training and on-site classroom learning
at Rice Lake Weighing Systems. For students in their last year of high school and young
adults with intellectual disabilities between the ages of 18-24.
UW System Coordinators of Service for Students with Disabilities List
www.wisconsin.edu/disability-resources or email: jachter@uwsa.edu
Connect and research services provided at each UW College as youth are exploring
post-secondary institutions/options.
