Registration and Academic Records
31
5
POLICIES AND PROCEDURES
Registration and
Academic Records
270-809-5630 or 800-272-4678 ext. 1
myGate 32
Policy Changes 32
Academic Calendar 32
Registration 32-34
Academic Advising
Holds
Credit Hours
Classification
Course Numbers
Student Course Load
Concurrent Enrollment
Course Prerequisites
Schedule Change
Auditing of Courses
Time Conflicts
Overrides
Withdrawal 34-35
Administrative Withdrawal
Active Duty Deployment
Academic Records 35-37
Demographic/Address Change
Credit by Examination
Advanced Placement Program (APP)
College Level Examination Program (CLEP)
International Baccalaureate Exam (IB)
Departmental Challenge Exam
Military Service Credit
Grades
Incomplete Grades
Quality Points
Grade Point Average
Grade Change Policy
Dean’s List Academic Honors
Repeating Courses
Minimum Academic Standards 37
Outcomes Assessment
Academic Standings
Academic Second Chance 38
Academic Appeals 38
Suspension Appeal
Grade Appeal
Academic Record and Transcript 39
Enrollment and Degree Verifications 39
Family Educational Rights and Privacy Act (FERPA) 39-40
Registration and Academic Records
32
Oce of the Registrar
For informaon regarding registraon, graduaon, degree au-
dits, myGate, grade policies, and for instrucons to request a tran-
script, see the Registrar’s website at www.murraystate.edu/regis-
trar. Quesons may be directed to the Oce of the Registrar at
270-809-5630 or 800-272-4678 (extension 1), or in wring to the
Oce of the Registrar, 113 Sparks Hall, Murray, KY 42071-3312, or
by email at [email protected]. The Oce of the Reg-
istrar considers Murray State email to be the primary and ocial
source of communicaon.
myGate
Murray State University provides a secure portal to an on-line
informaon network (myGate) to students and faculty. The system
provides up-to-date access to students enabling them to register
and view their class schedules, grade reports, transcripts, degree
audits, account balances, 1098T tax informaon, student loan
noces, contact informaon, personal informaon (majors, advi-
sors, GPA, etc.), and account holds. Students also use myGate to
add/drop classes, withdraw from the semester, request enrollment
vericaon, apply for graduaon, request transcripts, and update
contact informaon. It is the student’s responsibility to check their
myGate account regularly and to keep all contact informaon cur-
rent. More informaon can be found on the Registrar’s website
(www.murraystate.edu/registrar) or by clicking the myGate link on
the www.murraystate.edu home page.
Students may choose to release non-directory (condenal) in-
formaon to certain individuals by compleng the Consent to Re-
lease Student Informaon process on their myGate. Refer to the
FERPA secon found later in this chapter.
If you cannot log into myGate because you have forgoen your
password, contact the Service Desk at (270) 809-2346.
Policy Changes
Murray State University reserves the right to modify regulaons
regarding admission, registraon, drop/add, course oerings/ar-
rangements, curricula, retenon, graduaon, and other funcons
of the university. Such regulaons shall govern both old and new
students and are eecve when adopted. A schedule of classes
and updated informaon may be found on myGate and www.mur-
raystate.edu. The University reserves the right to make any policy
changes or adjustments in the Academic Bullen which are deemed
necessary.
2018-2019 Academic Calendar
FALL 2018
Classes Begin August 14
Fall Break October 4–5
Holiday September 3/November 21–23
Classes End November 30
Finals December 1–7
Commencement December 8
WINTER 2018
Classes Begin December 10
Holiday December 24–25, 31/January 1
Classes End January 2
SPRING 2019
Classes Begin January 14
Spring Break March 18–22
Holiday January 21
Classes End May 3
Finals May 4–10
Commencement May 11
SUMMER 2019
Classes Begin May 13
Holiday May 27/July 4
Classes End August 2
For addional informaon regarding the ocial university aca-
demic calendar visit myGate or www.murraystate.edu. Murray
State University reserves the right to modify the academic calendar
as deemed necessary.
Registraon
Students who have been enrolled at Murray State in at least
one regular term within the two years preceding the registraon
term will be in the acve registraon le. All other students must
le a formal applicaon for admission or readmission to determine
their registraon status. Refer to the secon on admission or read-
mission in the Undergraduate Admissions or Graduate Admissions
chapters.
Registraon for qualied students at Murray State is via an on-
line process on myGate. Quesons may be directed to the Regis-
traon Oce at 270-809-2394 or email, msu.registraon@murray-
state.edu. Refer to the university calendar, available on myGate or
the Murray State website, for exact dates and mes.
New freshmen and new transfers have an opportunity to sched-
ule for the fall term during a summer orientaon session. Gradu-
ate students who wish to take advantage of advanced scheduling
must be admied by the following deadlines: April 1 for summer
and fall terms, and November 1 for the winter and spring terms.
Others may schedule aer they are admied. Reference should be
made to the ocial university calendar for the advanced schedul-
ing dates for currently enrolled students. Specic scheduling mes
are assigned during advanced scheduling. Assignments are based
on the number of semester hours earned as shown on the student’s
Murray State academic record plus the hours enrolled at Murray
State (in progress) at the me scheduling takes place.
A student who aends a class without being properly enrolled
will not receive credit. Courses must be scheduled in the semes-
ter in which the actual coursework is completed. Aendance is
expected on the rst day of classes. A student is considered reg-
istered when he/she is properly enrolled in class(es). Once a stu-
dent is ocially enrolled in a course, he/she will gain access to their
courses on Canvas, approximately one week prior to the rst day of
the semester.
Academic Advising
Before a student may schedule, he or she must have consulted
with an academic advisor about his or her proposed class sched-
ule. Undergraduate, and some graduate, students have a block on
their registraon access that can only be released by their assigned
academic advisor. Intercollegiate Athlecs and Honors College stu-
dents are required to have addional approval from the appropri-
ate program advisor.
Holds
Students should check their myGate to view all current holds.
Holds must be cleared prior to scheduling classes. Students with
the following situaons will not be permied to register unl the
related issue has been resolved: an undergraduate student who has
earned 45 semester credit hours and is listed with an “undeclared”
major; an undergraduate student who has earned 60 semester
credit hours and is compleng a major (as opposed to an area) and
has not ocially declared a second major or a minor; a student with
an incomplete admission le; a student on academic suspension; a
student who has any indebtedness to the university; a student who
does not have a valid address on le; a U.S. cizen who does not
Registration and Academic Records
33
have a valid social security number on le; and a student who has
completed a degree or cercate and has not been admied to a
new program or status.
Credit Hours
Murray State University maintains high academic standards in
its curricular oerings with processes in place to ensure consistency
in credit hours awarded and appropriate designaon for the level of
course content. The university operates on a semester system with
one hour of credit equal to a minimum of een one-hour sessions
of lecture or thirty one-hour sessions of laboratory, studio, or prac-
ce and two hours of out-of-class work each week, or the equivalent
based on the length of semester. All courses are reviewed for credit
hour compliance and approved by the University Academic Coun-
cil based on proposals submied by an academic department and
routed through its academic college/school. It is the responsibility
of each academic department to monitor its courses for appropri-
ate content and to determine the appropriate level and amount of
credit awarded for course compleon.
It is the pracce of Murray State to be consistent in its course
requirements, academic rigor, credit hour award, and expectaon
of student performance for any given course, regardless of course
level, format, or mode of course delivery. If a course is oered both
in a tradional campus-based format and via an asynchronous, dis-
tance-based model, the content and credit awarded must be equiv-
alent. For curricular components oered only as distance-based
courses, the academic department is expected to provide a de-
terminaon and juscaon for the appropriate amount of credit
awarded. This determinaon is based on an expectaon that a xed
number of credit hours is assigned for the successful compleon of
course acvies and achievement of course competencies as stated
in the course syllabus.
Each academic year consists of a fall term that begins in August,
a winter term that begins in December, a spring term that begins in
January, and a summer term that begins in May and includes several
sessions of varying duraons. Each term may contain parts-of-term
within that semester where classes begin and end at a dierent
me than a ‘full semester course ’. These parts-of-term classes are
wholly contained within a single term. All grades for parts-of-term
courses will be recorded at the end of the enre term. Due to the
nature of scheduling courses during certain mes within respec-
ve terms, the university may approve a credit hour equal to 50-
minutes of instruconal me each week or the equivalent thereof.
In all cases, the instructor is expected to ulize extra out-of-class
communicaon and acvies with the student to jusfy any me
modicaon.
Classicaon
All students must comply with University policies, regardless of
classicaon.
Undergraduate Level
Freshman
less than 30 semester hours of earned
credit
Sophomore 30 to 59.9 semester hours of earned credit
Junior 60 to 89.9 semester hours of earned credit
Seniors a minimum of 90 semester hours of earned
credit
Post-Baccalaureate students taking undergraduate classes aer
receiving a baccalaureate degree or higher
Graduate Level
Graduate
students working on an advanced
cercate, degree, or cercaon
Course Numbers
The numbers used to idenfy courses are as follows:
001-099 special category and/or developmental courses
100-299 lower division undergraduate courses
Requires at least a junior classicaon.
300-499 upper division undergraduate courses
500-599 upper division undergraduate courses
Must be admied to graduate studies prior to scheduling.
600-799 graduate courses
800-999 doctoral courses
Freshman and sophomore students may take 300-level or 400-
level courses with the approval of the chair of the department in
which the course is oered. Sophomores who will be juniors be-
fore a 500-level course begins may schedule for the course, with
the understanding courses may be removed from the schedule if
junior status is not aained before the course begins. Only those
who are classied as graduate students may take 600-level or high-
er courses.
Student Course Load
Audited and developmental classes are included when deter-
mining the total hours in a student’s course load.
Undergraduate Students
The minimum full-me undergraduate course load is 12 semes-
ter hours. The typical load is 16 hours. Students who are on aca-
demic warning or academic probaon are restricted to 16 hours.
Since the maximum load without special approval for other under-
graduate students is 19 semester hours, it is not possible to sched-
ule for more than 19 hours via myGate. If an excepon is to be
made in any individual instance, the undergraduate student must
be at least sophomore standing and have an overall grade point
average of at least 3.00 or have earned at least 12 hours with a
3.00 for the previous semester. If the minimum GPA requirements
are met, an approved Course Overload form for undergraduate stu-
dents, signed by the student’s academic advisor, department chair,
and collegiate/school dean must be taken to the Registraon Of-
ce, Sparks Hall. Under no circumstances may an undergraduate
student enroll in more than 22 semester hours: 1) without approval
signature of, and a leer of juscaon from, the student’s colle-
giate/school dean; 2) without approval signature of the Associate
Provost for Undergraduate Educaon; and 3) who does not have a
cumulave 3.00 GPA.
For more details on self-paced distance learning courses as they
relate to course load, refer to the Center for Adult and Regional Edu-
caon.
For more details on cooperave educaon as it related to course
load, refer to Academic Degrees and Programs.
Graduate Students
Full-me status requires graduate students to be enrolled in
a minimum of nine semester hours. The maximum course load,
without special approval, is 13 semester hours (maximums include
undergraduate and graduate level courses) so it is not possible to
schedule for more than 13 hours via myGate. For an excepon to be
granted to an individual, the graduate student must have an overall
grade point average of at least 3.00. If the minimum GPA require-
ment is met, a Course Overload form for graduate students signed
by the student’s graduate advisor/program coordinator, depart-
ment chair, and collegiate/school dean must be taken to the Regis-
traon Oce, Sparks Hall. Under no circumstances may a graduate
student enroll in more than 16 semester hours: 1) without approval
signature of, and a leer of juscaon from, the student’s colle-
Registration and Academic Records
34
giate/school dean; and 2) without approval signature of the Associ-
ate Provost for Graduate Educaon Full-me status for all graduate
students is enrollment in a minimum of nine semester hours re-
gardless of Graduate Assistant employment status.
Concurrent Enrollment
Students enrolled in classes at mulple schools during the same
semester are considered to be concurrently enrolled. A concur-
rently enrolled student may not enroll in a combined course load
that exceeds the applicable Murray State student load regulaon.
Students requesng an overload of combined hours must get writ-
ten approval by their academic advisor and dean on the appropri-
ate overload form. See Student Course Load secon above for the
overload policy.
In order to receive nancial aid for concurrently enrolled class-
es at another instuon, the courses must be applicable to the
student’s degree program and pre-approved on the Concurrent
Enrollment form found on MSU’s Financial Aid website, www.mur-
raystate.edu/admissions/nancialaid. Students should check www.
murraystate.edu/evaluate to verify their course equivalency at
MSU before registering for courses at other instuons. See the
Repeang Courses secon for details on the repeat policy for trans-
fer courses.
Degree-seeking MSU students concurrently enrolled in courses
at other instuons are required to submit their ocial transcript
directly from each instuon to MSU aer each semester of en-
rollment. Failure to submit transcripts aer each semester may
result in a change in academic standing, including academic sus-
pension from MSU and could cause a student to take unnecessary
classes.
Internaonal students must seek prior approval from Interna-
onal Student Services, 174 Woods Hall, in addion to meeng all
other concurrent enrollment requirements.
Course Prerequisites
Students are required to comply with the most current course
prerequisites at the me they register for the course. The most cur-
rent course prerequisites are listed on the online schedule of class-
es found on myGate and in the most recent Academic Bullen.
Schedule Change
NOTE: Dropping below full-me status may aect total fees,
benets, insurance, nancial aid, athlec eligibility, veteran ben-
ets, internaonal status, scholarships, etc. It is the student’s re-
sponsibility to comply with all such policies.
Any schedule changes should be approved by the student’s
academic advisor. Addional approval is required for athletes, stu-
dents in the Honors College, veterans, internaonal students, and
those who wish to audit a class. For changes that do not require
special approval, the student will use myGate during the published
drop/add periods. Forms for changes that require special permis-
sion should be taken to the Registraon Oce, Sparks Hall, by the
published deadline.
Dropping a class before the end of the rst drop period will elim-
inate the course from the student’s permanent record. For classes
dropped during the second drop period, the student will receive a
grade of withdrawn (W). Consult the current Academic Calendar for
dates and deadlines at www.murraystate.edu/registrar.
It is the student’s responsibility to review their schedule on
myGate aer making changes to verify all transacons have been
processed.
Schedule Change Fee. Eecve Fall 2014 any course change
aer the published deadline may be subject to a $50 schedule
change fee. Please review the Academic Calendar for published add
and drop dates at www.murraystate.edu/registrar.
Auding of Courses
An auditor is one who enrolls and parcipates in a course with-
out expecng to receive academic credit. A student may not sched-
ule for audit or change a course from CREDIT to AUDIT via myGate,
since the permission and signature of the instructor are required.
The audit permission form is available in the Oce of the Registrar
or on the www.murraystate.edu/registrar website. Students inter-
ested in auding a course must secure wrien permission from the
instructor and discuss course requirements prior to enrolling. The
approved audit permission form must be submied to the Registra-
on Oce for processing by the published deadline (see Academic
Calendar). The semester hours of an audited class count toward
full-me status at Murray State; however, audited courses do not
have credit nor apply to any degree or cercate program and do
not gure in compleon hours required for NCAA, nancial aid, or
veterans’ benets eligibility. Tuion and course fees are the same
for credit and audit courses. Courses that were audited may be tak-
en for credit in a later term. Also a class may be audited aer having
received credit for the course, but an audit grade will not replace/
remove an earlier grade. Instructors and/or an academic depart-
ment reserve the right to deny audit permission for their classes.
Regular class aendance is expected of an auditor. Because
audited classes are considered load credit, instructors have the
authority to fail an auding student if he or she does not do the
required work, or fails to aend the class. A successful audit will
be recorded on the record with the designaon AU. A failure will be
recorded as an E.
Any change from AUDIT to CREDIT must be done by the last day
to add a class. See the university academic calendar for published
deadlines. A change from CREDIT to AUDIT must be done by the
last day to drop a course with a W, and requires the permission of
the instructor of the course. Refunds for withdrawals from audited
courses are prorated on the same basis as refunds for withdrawals
from courses taken for credit.
Time Conicts
Time conicts between two dierent classes may be approved
if the me conict is 15 minutes or less. Time conicts must be ap-
proved by one or both instructors in wring. The student will sub-
mit an approved Time Conict Form to the Registraon Oce for
processing by the last day to add a class (see Academic Calendar).
The Audit/Time Conict Form is found on the Oce of the Registrar
website, www.murraystate.edu/registrar.
Overrides
Course overrides may be given at the discreon of the individual
instructor, chair of the department or dean of the college. Over-
rides are applied to a student’s account on myGate. Once overrides
are applied to a students account, it is the responsibility of the
student to add the appropriate class on their myGate by University
published deadlines.
Withdrawal
Students dropping all classes must submit their request to with-
draw from the semester via their myGate Academics tab. Contact
the Oce of the Registrar for addional informaon concerning
withdrawal procedures. Students who do not submit their o-
cial withdrawal request will receive failing grades in all of their
courses. Withdrawal requests must be completed by the last date
to drop a class with a W (see Academic Calendar for detailed with-
drawal deadlines). Withdrawals will be recorded on the student’s
permanent record. Refund policies are published online each se-
mester in the ocial Schedule of Fees.
Withdrawing from school before the end of the rst drop period
will eliminate the courses from the student’s permanent record.
Withdrawal during the second drop period, the student will receive
Registration and Academic Records
35
grades of withdrawn (W). Consult the current Academic Calendar
for dates and deadlines. Withdrawal of any type does not remove
the student’s nancial obligaon to the university.
Administrave Withdrawal
Students who fail to meet their obligaons to Murray State Uni-
versity, either nancial or administrave, may be administravely
withdrawn from the university and lose all credit being aempted.
This includes students who withhold or falsify informaon on docu-
ments during the admission process.
Acve Duty Deployment Withdrawal
If an acve duty serviceperson, a naonal guardsman or a re-
servist is deployed during the semester, he/she may withdraw from
the university without penalty as of his/her deployment date. The
student must submit their withdrawal request via their myGate Ac-
ademics tab and provide proper documentaon to the Registraon
Oce as soon as possible. Contact the Registraon Oce at (270)
809-3776, msu.registra[email protected], or the VA oce at
(270) 809-3754, msu.va@murraystate.edu for addional informa-
on on the withdrawal process and required documentaon.
Academic Records
Demographic and Address Change
Any student who changes his or her name or social security num-
ber is expected to nofy the Oce of the Registrar and provide re-
quested documentaon. Changing one’s name does not change the
name printed on the diploma. To make the change on the diploma,
the student must contact the Graduaon Oce at (270) 809-5084
or msu.gradua[email protected].
Murray State University recognizes students may wish to use a
name other than their legal name. When requested, the university
will use a preferred rst name on certain documents and online
informaon sources. The ocial/legal name will remain on perma-
nent records, including but not limited to academic, employment,
and tax records. Students may not designate a preferred last
name. Students are encouraged to add a preferred rst name us-
ing the Preferred First Name Form as found on www.murraystate.
edu/registrar prior to the start of a semester to assist instructors
in consistently addressing a student throughout the course of a
semester.
The student will be held responsible for any communicaon
from any university oce sent to the Murray State e-mail address
or the mailing address last given, and may not claim ignorance on
the plea of having changed lodgings or name and therefore of not
having received the communicaon. A student can review and up-
date address and contact informaon on myGate. Changing an ad-
dress does not change residency for tuion purposes.
Credit by Examinaon
Undergraduate Students
For students enrolled at Murray State, undergraduate residence
credit may be earned through the Advanced Placement Program
(APP), College Level Examinaon Program (CLEP), selected Interna-
onal Baccalaureate (IB) examinaons, and challenge examinaons
developed by the academic departments. A lisng of tests that Mur-
ray State accepts for credit is available from the the Tesng Center,
Applied Sciences Building. Ocial score reports must be sent di-
rectly to Murray State from the issuing agency to receive credit. The
credit hours earned through these examinaons will count toward
graduaon, but will not be used to compute grade point averages
since a leer grade will not be given. Although a student may re-
ceive credit hours through any of these programs, duplicate credit
may not be earned. For example, a student who earns credit for
ENG 105 through APP may not receive addional credit for an ENG
105 class or the CLEP general or subject exam. Students currently
enrolled at Murray State must have wrien permission prior to tak-
ing any tests for credit and may not be enrolled in the course in the
same semester as the test is being taken. Permission forms may be
obtained from the Tesng Center. Credit by examinaon may not
be used as a repeat of a course taken earlier.
Advanced Placement Program (APP)
This is a program oered in cooperaon with Educaonal Tesng
Service and various high schools. Generally, students will complete
their APP tests while in high school. MSU encourages, but does not
require students to complete a parcular APP course prior to tak-
ing the examinaon in that area. A score of three is the minimum
required for credit and in some cases a score of four or ve will
yield addional credit. A lisng is available at www.murraystate.
edu/tesngcenter. A student must be enrolled at Murray State to
receive credit based on sasfactory APP scores. APP credit may not
be used as a repeat of a course taken earlier.
College Level Examinaon Program (CLEP)
This program provides an opportunity to earn credit for previ-
ous educaon or life and career experiences. The CLEP tests may be
taken prior to enrollment; credit will be granted aer enrollment
at MSU. If currently enrolled at Murray State, a student must ap-
ply for permission to take the CLEP. A score of 50 is the minimum
required for credit and in some cases higher scores will yield addi-
onal credit. The CLEP tests are administered on the main campus
by the Tesng Center. A student must be enrolled at Murray State to
receive credit based on sasfactory CLEP scores. A CLEP test may be
repeated with permission. A minimum of six months must elapse
between retakes of the same test. It is the student’s responsibility
to ensure that retake aempts meet this requisite. CLEP credit may
not be used as a repeat of a course taken earlier. A lisng is avail-
able at www.murraystate.edu/tesngcenter.
Internaonal Baccalaureate Examinaons (IB)
This is a program oered at various high schools. A list of Inter-
naonal Baccalaureate examinaons that have been approved for
credit is available through the Transfer Center. A student must be
currently enrolled at Murray State to receive credit based on sas-
factory IB scores. IB credit may not be used as a repeat of a course
taken earlier.
Departmental Challenge Examinaons
A student must be currently enrolled at Murray State University
to receive credit for a departmental challenge examinaon. All re-
quests for departmental challenge examinaons must be approved
by the chairman of the department oering the course. All costs
connected with a parcular examinaon must be met by the stu-
dent prior to the tesng date. A per credit hour fee is assessed for
each course. A department may adopt a standardized examinaon
available from outside the university or develop a departmental
prociency examinaon which may be oral, wrien or both. Stu-
dents desiring to receive credit by departmental challenge must
register and pay for the challenge exam on myGate. If the student
passes the exam, the department will send the approval to the Of-
ce of the Registrar for posng credit to the academic record. De-
partmental challenge examinaon credit awarded will be posted to
the student’s academic record in the semester in which the student
is enrolled, however, no earlier than the rst day of the semester.
A departmental challenge examinaon may only be taken once.
Departmental challenge credit may not be used as a repeat of a
course taken earlier.
A grade received in a regular course may not be changed by de-
partmental challenge examinaon.
Registration and Academic Records
36
Please note that departmental challenge examinaons are not
oered for all subjects or courses.
Military Service Credit
Refer to the secon on Transfer Students in Undergraduate
Admissions regarding military service credit for undergraduate stu-
dents.
Graduate Students
Certain graduate programs may award credit for prior learning
and/or provide prociency reviews. Contact the program coordina-
tor for more informaon.
Military Service Credit
Conngent on the approval of the graduate advisor, the col-
legiate graduate coordinator, and Graduate Admissions, six hours
of graduate credit may be accepted toward a master’s degree for
compleon of U.S. Military Command and General Sta College.
Grades
All nal grades are submied by the instructor via their myGate
and posted to students’ academic record at the conclusion of each
semester. Only grades submied by the instructors via their myGate
are considered ocial and recorded on the students’ record. Grades
posted elsewhere (such as Canvas) are not ocial and may be dif-
ferent than the ocial grade recorded on the permanent record.
All grades for parts-of-term courses will be recorded at the end of
the enre term. Mid-term grades are not posted to the academic
record but can also be viewed on myGate/Academics tab. Students
who have met their nancial obligaons to Murray State can view
their academic record on myGate.
The following are grades used for the evaluaon of course work,
with a 4.00 grading scale used to determine grade point average:
A Excellent - valued at four points for each credit.
B Good - valued at three points for each credit.
C Fair - valued at two points for each credit.
D Poor - valued at one point for each credit.
E Failure, no credit - valued at 0 points but counted as GPA
hours.
P Passing credit earned credit valued at no points and no
hours aempted. (Used for credit by exam and ocially
approved pass/fail courses as spulated in the course de-
scripon secon of this Academic Bullen.)
AU Audit - no credit. (Requires instructor’s approval.)
I Incomplete - computed as non-punive and converts to
an E with punive value if not completed and changed by
published deadlines (see Incomplete Grades secon be-
low).
R Deferred grade - grade used in restricted instances for
specically approved courses. No credit is given and is not
computed as hours aempted. For graduate students, this
grade may be given for courses numbered 698, 699, 798,
and 799. It will change to a grade of I (or an E at the depart-
ment’s discreon) if work has not been completed within
two years from the me the R grade is given.
W Dropped or withdrawn - no hours aempted and no qual-
ity points. (May only be assigned to eligible students who
have ocially dropped courses or withdrawn from Murray
State by published deadlines.)
NR Not reported - grade used when the instructor has not sub-
mied nal grades by the deadline. No credit is given and
is not computed as hours aempted.
IP In progress - grade used in restricted approved instances.
Computed as non-punive.
Students may not submit missed work, make changes to al-
ready submied work, nor complete addional assignments in
order to change a grade of A, B, C, D, or E once the grade has been
recorded.
Incomplete Grades
A grade of I (incomplete) is assigned when a student is unable
to complete a small poron of all class assignments for reasons
beyond the student’s control and the reasons are sasfactory to
the instructor. A student who receives an I grade must complete
the work and the instructor must submit the grade by mid-term
of the fall or spring term immediately following the term in which
the I was received, regardless of the students enrollment status.
I grades received in the fall and winter must be completed and
grades submied to the Oce of the Registrar by March 15 of the
following spring term; spring and summer I grades, by October 15
of the following fall term. (Degree pending students should see the
note below.) Students compleng class assignments with the intent
to change the I to a passing grade should not re-register for the
course.
Should the student fail to complete the coursework within the
designated me period, the I will be converted to a grade of E and
the GPA will be recalculated. This may change academic standing,
including dean’s list honors.
Once a grade of I has been converted to an E, the grade will
not be changed to a passing grade. Aer a grade of E has been as-
signed, the student must register, pay for the course, and complete
all coursework in a future semester in order to receive credit. Re-
registering for the course will not prevent the original I grade from
being changed to an E aer the deadline has passed.
NOTE: If a student is pending a degree, incomplete grades must
be changed within ve (5) weeks aer the semester ends; other-
wise graduaon will be delayed unl the next semester, with the
deadline of compleng work for the incomplete of October 15 for
spring and summer grades and March 15 for fall and winter grades,
whichever is applicable. (See the Graduaon Requirements secon
in Academic Degrees and Programs for addional informaon.)
Quality Points
Quality points are earned per credit hour and are used to calcu-
late a student’s grade point average. The number of points received
for each course is determined by the grade earned and the grading
scale used. Since Murray State uses the 4.00 grading system, each
credit hour of A receives four quality points; each credit hour of B
receives three; each credit hour of C receives two; and each credit
hour of D receives one. For example, a student who earns an A in a
four-hour course will receive 16 quality points.
Grade Point Average
The grade point average of a student is dened as the rao of
the total number of quality points to the total number of GPA hours,
truncated (no rounding) to the second decimal point. For example,
a 3.9999 calculaon would be recorded as a 3.99 GPA. Instuonal
GPA (Murray State University coursework), transfer GPA (other in-
stuons’ accepted coursework), and cumulave GPAs are posted
to a student’s transcript and can be found on the Academics tab
on myGate. For example, a student who earns a grade of B in all
courses for a total of 120 semester hours would have 360 quality
points and a GPA of 3.00. A degree GPA is calculated at the me
a degree is conferred and recorded. A student’s record will not
be changed by subsequent coursework aer a degree is granted,
including repeated courses.
Registration and Academic Records
37
Grade Change Policy
Grades are recorded in the Oce of the Registrar as reported
by the faculty at the end of each term. No grade recorded on the
student’s record may be changed except upon a wrien statement
signed by the instructor cerfying an error in reporng had been
made.
When an error is made in reporng a grade, the instructor may
make the necessary change in the Oce of the Registrar within the
rst 20 days of the semester following the recording of the grade.
A grade will not be changed aer a degree is conferred. Students
may not submit missed work, make changes to already submied
work, nor complete addional assignments in order to change a
grade of A, B, C, D, or E once the grade has been recorded. The
policy concerning the changing of I grades is addressed earlier in
this secon. Under no circumstance will an appeal of a grade be
accepted aer one year from the end of the semester in which the
grade was received.
Dean’s List Academic Honors
Full-me (courses in which a grade of P is received will not count
toward full-me status for this purpose) undergraduate students
who have aained a term grade point average of 3.50 or above in
either a spring or fall semester will be placed on the “Dean’s List”
for that semester and will appear on the student’s record. This
requirement must be met at the me grades are posted. Grades
changed aer the inial posng of grades will not be used for de-
termining Dean’s List. Grades of I may prevent a student from being
placed on the Dean’s List. Dean’s List informaon is also displayed
under the Academics tab on myGate. For press release forms re-
garding Dean’s List Honors, please contact the department of Uni-
versity Communicaons. The policy concerning degree honors is
addressed in the Graduaon Requirements secon of Academic
Degrees and Programs.
Repeang Courses
Undergraduate Students
An undergraduate student may, for the purpose of raising a
grade, enroll in a course for credit no more than three mes unless
otherwise noted in the course descripon. Only the last aempt will
be calculated in the overall GPA and count toward hours earned.
Grades of AU, R, or W do not count toward repeat aempts. Trans-
fer credit is also subject to this policy. Therefore, an equivalent
course could ‘mark o’ a previously earned Murray State course.
All aempts and the original grades are recorded on the academic
record.
Note: All undergraduate coursework to date will be evaluated
using this policy. Students who received credits or failures in a
course, three or more mes with only the rst aempt removed
from GPA calculaon, will have all but the last aempt removed
from the overall GPA. Repeang a course aer a baccalaureate de-
gree has been conferred will not mark o a previous grade.
Graduate Students
Repeang a graduate course does not remove the original grade
received in the course. All graduate level grades remain on the
academic record. In calculang grade point averages, a repeated
course shall be considered an addional course. If a graduate stu-
dent takes a course at Murray State and chooses to repeat that
course at another instuon, permission from the student’s gradu-
ate advisor and collegiate graduate coordinator must be secured.
Students are required to submit an ocial transcript from the other
school to Murray State aer each semester of enrollment. A repeat-
ed transfer course is added to the student’s degree GPA calculaon.
A course substuon form must be forwarded to the Graduaon
Oce in Sparks Hall to document departmental approval of trans-
fer credit.
Minimum Academic Standards
Outcomes Assessment
Outcomes assessment, while not having impact on a student’s
grade point average or graduaon status relave to the student’s
test performance, is nonetheless a required acvity.
Academic Standings
Undergraduate Students
Academic Good Standing
Students who are not on warning, probaon, or academic sus-
pension or dismissal are considered in good standing. If a student
is not in good standing but requests a vericaon of good standing
be sent to another instuon, the vericaon will state that the
student is eligible to re-enroll if applicable.
Undergraduate students are expected to maintain at least a
2.00 cumulave grade point average (GPA). The condions and ac-
ons described below pertain to undergraduate students whose
GPAs fall below 2.00. Some programs require students to maintain
a higher cumulave grade point average.
Academic Warning
A student will be on academic warning when his or her cumula-
ve GPA is less than 2.00 but is at or above the values listed below
for the number of GPA hours the student has aempted. A student
on academic warning may enroll for a maximum of 16 credit hours
during a fall or spring term.
Academic Probaon
A student will be on academic probaon when his or her cumu-
lave GPA is less than the value listed below for the number of GPA
hours the student has aempted.
GPA Hours Aempted Cumulave GPA
1 - 32 1.50
33 - 64 1.70
65 - 79 1.90
80 or more 2.00
An undergraduate student will be placed on Academic Proba-
on at the end of the rst grading period in which his/her cumula-
ve GPA falls below the appropriate threshold listed above. A stu-
dent on probaon may register for a maximum of 16 hours during
a fall or spring term.
Academic Probaon Connued
A student who does not meet the cumulave GPA threshold
listed above for his/her GPA hours aempted, but earns a term
GPA of at least 2.00 for the probaonary semester will remain on
probaon and may register for a maximum of 16 hours during a fall
or spring term.
Removal from Probaon
A student will be removed from probaon aer the probaon-
ary semester by reaching or exceeding the appropriate cumulave
GPA threshold listed above. Failure to do so will result either in Con-
nued on Probaon or Academic Suspension.
Academic Suspension
An undergraduate student will be suspended from the Univer-
sity following a probaonary semester in which he or she does not
meet the criteria for connued on probaon or removal from pro-
baon (see above). A student suspended for the rst me may not
re-enroll unl one succeeding (fall or spring) term has passed. Aca-
demic Suspension is noted on the academic record. An undergradu-
ate student who receives a second academic suspension may not
re-enroll for two calendar years. An undergraduate student who
receives three or more academic suspensions will be indenitely
Registration and Academic Records
38
dismissed from the University. Being reinstated does not remove
prior academic standings from a student’s academic record.
Academic Second Chance
Academic Second Chance (ASC) is an appeal procedure for an
undergraduate student to request academic forgiveness for their
courses. It applies to one or more semesters within which a student
earned grades lower than a C. If approved, the requested terms
would be excluded when calculang the student’s grade point av-
erage. No courses taken during the semesters approved for ASC
would apply toward requirements for a degree.
A student who wishes to peon for ASC must have been sepa-
rated from all instuons of higher learning for a minimum of two
consecuve calendar years. (Ex: Grades earned in May 2016 would
require the student to be separated unl May 2018.) If a student
withdrew from a semester and the withdrawal appears on their
transcript, the student is considered “enrolled” during that term.
An ASC request form may be submied by an enrolled student
aer the student has reentered Murray State University and has
earned a minimum of 12 new degree credit hours at Murray State
University with a minimum GPA of 2.50 on all hours since re-enroll-
ing. ASC requests are only valid for the student’s rst baccalaureate
degree. The ASC request form must be submied to the Oce of
the Registrar, specifying the terms for which ASC is requested.
ASC courses remain a part of the transcript with a notaon that
academic second chance has been applied and those grades are not
included in GPA calculaons. If a course excluded by ASC was used
as a repeat of an earlier course, the original course which had been
excluded from grade point average consideraon due to the repeat
policy will be reinstated into the GPA as though it had never been
repeated. ASC may impact VA educaon benets awarded during
those terms. Prior to ASC request, please contact the VA oce.
The new GPA is the ocial GPA of the university. Students need
to be aware that some schools, agencies, academic areas, organiza-
ons, and scholarship programs may not recognize or allow ASC.
ASC may be declared only once and may not be revoked. ASC does
not remove prior academic standings from a student’s academic
record.
Graduate Students
Graduate Academic Probaon
When graduate students have completed nine or more semes-
ter hours of graduate course work with a grade point average of
less than 3.00, they may be placed on academic probaon and are
subject to dismissal from their program(s). These are the minimum
university regulaons governing scholasc probaon for graduate
students. Each college/school may set addional requirements for
academic probaon in its graduate programs.
Academic Second Chance
Academic Second Chance (ASC) is an appeal procedure for grad-
uate students to request academic forgiveness for their courses. It
applies to one or more terms within which a student earned grades
lower than a C. If approved, the requested terms would be excluded
when calculang the student’s grade point average. No courses tak-
en during the terms approved for ASC would apply toward require-
ments for a degree. For the purposes of this policy, “terms” may
refer to semesters, shorter summer sessions, 8-week sessions, etc.
A graduate student who wishes to peon for ASC must submit
a request on the ocial request form; however, individual graduate
programs may have policies that limit the ming of an ASC request.
Students may request ASC through their advisor by subming the
Request for Academic Second Chance (Graduate) and a juscaon
leer that includes details about the extenuang circumstances
that caused hardship during the term(s) for which ASC is requested,
as well as idencaon of specic terms for ASC. The request must
also be approved by the program coordinator, department chair
(where applicable), collegiate graduate coordinator or academic
dean, and the university graduate coordinator. The request may be
denied at any level of the review. Student appeals of any decision
will be handled by the Graduate Studies Commiee of the Academ-
ic Council.
ASC courses remain a part of the transcript with a notaon that
academic second chance has been applied and those grades are not
included in GPA calculaons. ASC may impact VA educaon benets
awarded during those terms. Prior to ASC request, please contact
the VA oce.
The new GPA is the ocial GPA of the university. Students need
to be aware that some schools, agencies, academic areas, organiza-
ons, and scholarship programs may not recognize or allow ASC.
ASC may be declared only once per degree level and may not be
revoked. ASC does not remove prior academic standings from a
student’s academic record.
Academic Appeals
Suspension Appeal
A student who has been academically suspended or dismissed
and feels there were extenuang circumstances beyond his/her
control which led to the suspension or dismissal, may request re-
instatement for the following semester by subming an Academic
Suspension Appeal Form with supporng documentaon to the Of-
ce of the Registrar. The Academic Suspension Appeal Form can
be found on the Oce of the Registrar website at www.murray-
state.edu/registrar. Submied academic suspension appeals will be
heard by the Academic Appeals Board in May, August, and January.
All appeals must be on le at least seven days before the rst day
of the semester for the appeal for reinstatement. Being reinstated
on academic probaon does not remove prior academic standings
from a student’s academic record. The decision of the Academic
Appeals Commiee is nal.
Grade Appeal
Murray State University recognizes that dierences of opinion
or interpretaon may arise between students and faculty members
regarding the assignment of course grades. The university urges the
student to rst seek resoluon through informal discussion with
the appropriate faculty member. The following policy has been ad-
opted as a formal avenue for the resoluon of a student grievance
or appeal, in the event that such dierences cannot be resolved
informally. The university recognizes the right of a student to pres-
ent a grievance to an established commiee and to have that griev-
ance considered on its merit by an expedious and orderly process.
It should be noted that situaons involving academic misconduct
should be directed to the University Judicial Board.
Denions
Complainant: one who les a grievance, complaint or appeal
within the scope of this policy.
Respondent: one against whom a grievance is led.
Days: counted when classes or exams are scheduled.
Faculty: all persons, whether full or part-me, who are re-
sponsible for, assist in, or administer the instruconal pro-
gram. (See Sec. 2.1 of the Faculty Handbook for a complete
denion.)
Grievance: a wrien allegaon or complaint that there has
been a violaon, misinterpretaon, or improper applicaon
of exisng policies, rules, regulaons, pracces, and/or pro-
cedures which a student believes to be unfair, inequitable,
or a hindrance to that student’s eecve performance.
Limitaons. A grievance by the student must be iniated with
Registration and Academic Records
39
the instructor within the rst twenty (20) days of the semester im-
mediately following the term during which the incident of grievance
is alleged to have occurred, exclusive of summer session. Informal
discussions with the appropriate chair and dean must take place
within ten (10) days of the inial discussion with the instructor. Any
special circumstance or request involving the me limitaon set
forth above will be considered and evaluated by the appropriate
academic dean. Documentaon of any revision of the me limita-
on will be included with the grade appeals form. Under no circum-
stances will an appeal of a grade be accepted aer one year from
the end of the semester in which the grade was received.
A faculty member has the responsibility to retain all course ma-
terial and/or records not le in the student’s possession which con-
tribute to the nal course grade. These materials must be kept for
the 20-day period of the following semester during which a student
may appeal a grade, or in the event of an appeal, unl conclusion
of the appeal process.
Procedures
Step 1: Before a formal grievance may be led with the Aca-
demic Appeals Board, the complainant should rst seek resoluon
through informal discussion with the instructor. In the event that
the instructor is a teaching assistant, the faculty supervisor should
also be present during these discussions.
Step 2: Should the maer not be resolved to the sasfacon
of the complainant, informal discussion should be sought with the
appropriate department chair. In the event that the chair is the re-
spondent of the grievance, informal discussion will be held with the
academic dean.
Step 3: Should the informal discussions as outlined above not
prove sasfactory to the complainant, informal discussion should
be sought with the appropriate academic dean, if the dean has not
been previously consulted.
Step 4: Once all means of informal resoluon on the collegiate
level have been exhausted, the complainant should present a com-
pleted grade appeal form with supporng documentaon to the
Registrar within een (15) days of the inial discussion with the
instructor. Grade appeal forms are available in the Oce of the
Registrar, on the Oce of the Registrar’s website www.murray-
state.edu/registrar, and in the oce of each collegiate dean.
Step 5: The Registrar shall immediately forward the grade ap-
peal form to the chair of the Academic Appeals Board who in turn
will nofy the faculty member/respondent that a formal grievance
has been led. The faculty member/respondent will be provided a
copy of the completed grade appeals form.
Step 6: The chair of the Academic Appeals Board shall convene
that commiee within twenty (20) days of the receipt of the grade
appeals form. (The Academic Appeals Board is dened in Secon
1.6.3.1 of the University Commiee System.) Prior to the hearing,
both complainant and respondent may elect to choose a univer-
sity advisor(s) for the purposes of collecng data and/or presenng
that individual’s posion to the board. Complainant and respon-
dent have the right to be accompanied by their advisors during any
open meeng of the board at which the board’s agenda includes
that parcular grievance. The board holds the prerogave to call
for pernent tesmony from any party involved in the grievance, or
any party whom the board believes could clarify the grievance.
Step 7: Unless an extension of me is sought by the board, the
wrien recommendaon of the Academic Appeals Board shall be
forwarded to the provost for nal disposion. Copies of the recom-
mendaon and nal decision by the provost shall be sent to the
appropriate academic dean, the complainant, and the respondent,
within ten (10) days of the compleon of the hearing, unless no-
ed otherwise. Telephone nocaon to the complainant of the
availability of the recommendaon shall fulll the terms of this re-
quirement. The text of the recommendaon and all pernent tes-
mony and gathered data shall be kept in condence.
NOTE: If at any point in this process, the student alleges that
acons have taken place that may be in violaon of Murray State
University Non-Discriminaon Policies, this process must be sus-
pended and the maer directed to the Oce of Instuonal Diver-
sity, Equity and Access.
Academic Record and Transcript
The academic record is the unabridged academic history of a
student. It contains a chronological academic history of all courses
aempted at Murray State and accepted coursework from other
accredited instuons. Grade point averages (GPAs) are recorded
for each semester and a cumulave GPA is recorded for each level
of coursework (undergraduate, graduate, ESL). If a student earns
credit at the same level aer compleng a degree, the cumulave
GPA will reect all coursework prior to and aer the degree was
awarded.
For a fee, an ocial Murray State transcript of a student’s un-
abridged academic history will be released at the student’s wrien
request and in compliance with exisng state and federal statutes
pertaining to the release of student academic records. The student
may request a transcript for a specic level only (such as graduate-
level coursework); otherwise, the student’s transcript will contain
all levels of aendance. Transcript(s) cannot be released with only
a select course(s) or only a select degree(s). For transcript informa-
on, visit www.murraystate.edu/transcripts or contact the Oce
of the Registrar via email at msu.transcriptrequests@murraystate.
edu. All transcript requests must be ordered online. An unocial
transcript can be viewed on the Academics tab of the student’s my-
Gate account at no charge.
The ocial academic record is the property of the university.
Consequently, the university reserves the right to withhold the re-
lease of an ocial transcript of that record if the student has an
obligaon to the University (such as debt or incomplete admission).
If the university withholds the release of the ocial transcript for
these reasons the student may contact the Oce of the Registrar
to view his/her academic record; however, he/she will not be per-
mied to make photographs nor be given copies of their academic
record. The university reserves the right to maintain the informa-
on contained in the permanent record according to established
pracce and in compliance with state and federal laws.
Documents received from third pares (including high school
and college transcripts, test scores, etc.) are the property of Mur-
ray State University. These documents cannot be released by Mur-
ray State to other instuons or agencies nor can they be returned
to the student. Students needing a copy of their high school tran-
scripts, other school transcripts, test scores, etc., should contact
the original source.
Enrollment and Degree Vericaons
Vericaon of enrollment, degree, and academic informaon
may be requested on the Academics tab of the student’s myGate.
Vericaons requested through myGate are processed the next
business day. All other vericaons are processed within 2-3 busi-
ness days. Vericaons are not available on demand. For more in-
formaon, please email msu.verica[email protected].
Family Educaonal Rights and Privacy Act (FERPA)
The Family Educaonal Rights and Privacy Act (FERPA) aords
students certain rights with respect to their educaon records.
These records include:
1. The right to inspect and review the student’s educaon re-
cords within 45 days of the day the University receives a request
for access. Students should submit to the registrar, dean, head of
the academic department, or other appropriate ocial, a wrien
request that idenes the record(s) they wish to inspect. The Uni-
Registration and Academic Records
40
versity ocial will make arrangements for access and nofy the stu-
dent of the me and place where the records may be inspected. If
the records are not maintained by the University ocial to whom
the request was submied, that ocial shall advise the student of
the correct ocial to whom the request should be addressed. Re-
lease of such informaon is at the discreon of the registrar.
2 .The right to request the amendment of the student’s educa-
on records that are believed to be inaccurate or misleading. The
student should write the University ocial responsible for the re-
cord, clearly idenfy the part of the record they want changed, and
specify why it is inaccurate or misleading. If the University decides
not to amend the record as requested by the student, the Univer-
sity will nofy the student of the decision and advise the student
of his or her right to a hearing regarding the request for an amend-
ment. Addional informaon regarding the hearing procedures will
be provided to the student when noed of the right to a hearing.
See the secon on General Student Complaint Procedure and Re-
quest to Amend an Educaonal Record in Chapter 1.
3. The right to consent to disclosures of personally idenable
informaon contained in the student’s educaon records, except to
the extent that FERPA authorizes disclosure without consent.
The University discloses educaon records without the stu-
dent’s prior wrien consent under FERPA excepon for disclosure
to school ocials with legimate educaon interests. A school of-
cial is a person employed by the University in an administrave,
supervisory, academic, research, or support sta posion (including
law enforcement unit personnel and health sta); the University at-
torney; appropriate community safety and emergency personnel to
whom informaon regarding students is to be provided pursuant to
KRS 164.9495; a contractor, consultant, volunteer, or other person
or enty to which the University has outsourced instuonal ser-
vices or funcons, and who is limited as to use, maintenance, and
re-disclosure of informaon; a person or company with whom the
University has contracted (such as an aorney, auditor, or collec-
on agent); a person serving on the Board of Regents; or a student
serving on an ocial commiee, such as a disciplinary or grievance
commiee, or assisng another school ocial in performing his or
her tasks.
In addion to the above lisng, the following groups are speci-
cally recognized as “school ocials” within the denion of FERPA
for the limited purpose of receiving at any me lisngs of names and
addresses of students, including in-coming students, and/or stu-
dent directory informaon: MSU Alumni Associaon; Murray State
University Foundaon, Inc; a person or company who performs a
service for MSU that serves a legimate educaonal interest; au-
thorized representaves of federal or state supported educaon
programs if disclosure is in connecon with an audit or evaluaon
of supported programs or for the enforcement of or compliance
with legal requirements that relate to those programs.
A school ocial has a legimate educaonal interest if the of-
cial needs to review or receive any educaon record in order to
fulll his or her professional responsibility or if the service to or for
MSU is of a type that MSU would normally perform itself including
one which Murray State has outsourced.
As of January 3, 2012, the U.S. Department of Educaon’s FERPA
regulaons expand the circumstances under which your educaon
records and personally idenable informaon (PII) contained in
such records including your Social Security Number, grades, or
other private informaon may be accessed without your consent.
First, the U.S. Comptroller General, the U.S. Aorney General, the
U.S. Secretary of Educaon, or state and local educaon authories
(“Federal and State Authories”) may allow access to your records
and PII without your consent to any third party designated by a
Federal or State Authority to evaluate a federal- or state-supported
educaon program. The evaluaon may relate to any program that
is “principally engaged in the provision of educaon,” such as early
childhood educaon and job training, as well as any program that is
administered by an educaon agency or instuon. Second, Feder-
al and State Authories may allow access to your educaon records
and PII without your consent to researchers performing certain
types of studies, in certain cases even when we object to or do not
request such research. Federal and State Authories must obtain
certain use-restricon and data security promises from the enes
that they authorize to receive your PII, but the Authories need not
maintain direct control over such enes. In addion, in connec-
on with Statewide Longitudinal Data Systems, State Authories
may collect, compile, permanently retain, and share without your
consent PII from your educaon records, and they may track your
parcipaon in educaon and other programs by linking such PII to
other personal informaon about you that they obtain from other
Federal or State data sources, including workforce development,
unemployment insurance, child welfare, juvenile jusce, military
service, and migrant student records systems.
FERPA allows the instuon to rounely release informaon
dened as “directory informaon.The following student informa-
on is included in the denion of directory informaon: the stu-
dent’s name, addresses, telephone lisngs, campus e-mail address,
date and place of birth, eld(s) of study, photograph, parcipaon
in ocially recognized acvies and sports, weight and height of
members of athlec teams, dates of aendance, enrollment status
(including full-me, part-me, not enrolled), degrees (pending and
received), awards or honors received and the most recent previ-
ous educaonal instuon aended. When a student wants the
directory informaon to remain condenal, an ocial request
form must be completed in the Oce of the Registrar. That request
remains in force unl such a me as a formal wrien statement is
received from the student rescinding that request.
Murray State will release directory informaon to school o-
cials or others with a legimate educaonal interest.
4. The right to le a complaint with the Family Compliance Of-
ce of the United States Department of Educaon concerning an
alleged failure by Murray State University to comply with the provi-
sions of FERPA.
a) The complaint must contain specic allegaons of fact giving
reasonable cause to believe that a FERPA violaon has occurred.
A complaint does not have to allege that a violaon is based on a
policy or pracce at MSU.
b) To be mely, a complaint should be submied to the Family
Compliance Oce within 180 days of the date of an alleged viola-
on. The Family Compliance Oce may extend the me limit for
good cause shown.
c) The complaint may be led at: Family Compliance Oce, U.S.
Department of Educaon, 400 Maryland Ave, S.W., Washington
D.C., 20202.
Students may choose to release non-directory (condenal)
informaon to certain individuals by compleng the Consent to
Release Student Informaon process on their myGate. Non direc-
tory informaon cannot be released via phone or email to anyone,
including the student, without consent on myGate. A photo ID is
required to release non directory informaon to the student in per-
son.