Rel. 3.5.3
Email Notices Sent to Public Library Patrons
Reminder Notice (3 days before an item is due)
Hold Pickup Notice (Emailed the day an item is available for pickup.)
Hold Pickup Reminder Notice (Emailed 2 days before an available hold Expires)
HOLD AVAILABLE ‐ SECOND NOTICE
Call your library directly if you need to make a change. Do NOT respond to this email.
This is a reminder that the library has an item waiting for you to pick up. It will only be kept until the
date listed below then it will move on to the next patron on the list.
**If you need to have the pick‐up date extended or you no longer want the item please call the library
at the telephone number listed above.
Thank you for using the library.
‐‐‐ HOLD AVAILABLE ‐‐‐‐
DO NOT RESPOND TO THIS EMAIL ‐ IT IS SYSTEM GENERATED
These items are now available for pickup and will be held at the library as
indicated below.
If you no longer need an item, please call the library.
Thank you.
Contact Your Library Directly
Do Not Reply to this Email
The following library materials will be due soon.
Please return them on or before the date they are due. You may
be able to renew them online at http://sails.ent.sirsi.net/client/default
click on the "My Account" link at the top of the screen or by calling
your library.
Contact your library with any questions or concerns.
Thank you
Rel. 3.5.3
Hold Cancellation – (Cancelled by Patron)
Hold Expired on Hold Shelf
Hold Expiration – (30 Days before an Unfilled Hold Expires – typically 1 year after the hold
is placed)
‐‐‐‐‐ HOLD ABOUT TO EXPIRE ‐‐‐‐‐‐
Contact Your Library Directly
Do Not Reply to this Email
This is to inform you that the HOLD you placed will expire in 30 days.
Please contact the library to see if we can obtain another version or
place an Interlibrary Loan request for you.
We are sorry for the inconvenience.
‐‐ Hold Cancelled ‐‐
Contact Your Library Directly
Do Not Reply to this Email
This is to inform you that item(s) listed below are no longer being
held for you at the library. Available hold items are held for no more
than a week.
Please contact the library if you wish to be place a new hold on this title(s)
or if you have any questions
‐‐ Hold Cancelled ‐‐
Contact Your Library Directly
Do Not Reply to this Email
This is to inform you that hold(s) you placed have been removed.
Your hold may have been cancelled and replaced on a copy that will
become available sooner.
Please contact your library if you have any questions or requests.
The title may be available through Interlibrary Loan.
You may have received this notice if you removed your hold using
the e‐catalog or if someone else picked up the hold for you.
Rel. 3.5.3
1
st
Overdue Notice (7 Days after an Item is Due)
2
nd
Overdue Notice (28 Days after an Item is Due)
"SECOND OVERDUE NOTICE"
Contact Your Library Directly
Do Not Reply to this Email
The following Library materials are still overdue. Please
return them as soon as possible. Please contact the library
if you have already returned these items.
Thank you.
Please note: The Price(s) listed on this notice indicate the possible
replacement cost if the item is not returned. It is NOT your
outstanding fine owed.
"1ST OVERDUE NOTICE"
Contact Your Library Directly
Do Not Reply to this Email
The following Library materials are overdue. Please return them
as soon as possible. Please contact the library if you have already
returned them.
Thank you.
Please note: The Price(s) listed on this notice indicate the possible
replacement cost if the item is not returned. It is NOT your
outstanding fine owed.
Rel. 3.5.3
3
rd
Overdue Notice (56 Days after an Item is Due unless it is already set to lost)
Bills – these are sent out when an item is set to lost. Bill notices are customized per
library.
Here is a link to the existing schedule for assumed lost notices, default replacement cost if there is no
price in the item record, and any processing fee set by the library.
www.sailsinc.org/circ/assumed_lost_schedule.pdf
Borrowing Privilege to Expire (30 days before the record expires. Attleboro and Taunton
use customized notices)
PLEASE DO NOT RESPOND TO THIS EMAIL
CONTACT YOUR LIBRARY DIRECTLY
Once every three years we need you to confirm your contact information with
your local library. Please contact your local library to update your patron
record and renew your borrowing privileges, otherwise your card will be
declared inactive 30 days from this notice.
To obtain a list of SAILS libraries and their telephone numbers,
go to http://www.sailsinc.org/member‐libraries/
FINAL NOTICE"
Our records indicate that the item(s) listed below are
long overdue. You will be charged for the replacement
cost of the material and your user privileges blocked
if the items are not returned immediately.
Please note: The Price(s) listed on this notice indicate the possible
replacement cost if the item is not returned. It is NOT your
outstanding fine owed.
