Cricket
®
Debut
User Guide
DOC20210305
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Your phone is designed to make it easy for you to access a wide variety of
content. For your protection, we want you to be aware that some applications
that you enable may involve the location of your phone being shared. For
applications available through Cricket, we offer privacy controls that let you
decide how an application may use the location of your phone and other
phones on your account. However, the Cricket privacy tools do not apply
to applications available outside of Cricket. Please review the terms and
conditions and the associated privacy policy for each location-based service
to learn how location information will be used and protected. In addition, your
Cricket phone may be used to access the Internet and to download, and/or
purchase goods, applications, and services from Cricket or elsewhere from
third parties. Cricket provides tools for you to control access to the Internet
and certain Internet content. These controls may not be available for certain
devices which bypass Cricket controls.
© 2021 Cricket Wireless LLC. All rights reserved. Cricket and the Cricket logo are
registered trademarks under license to Cricket Wireless LLC.
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Getting started ........................................................10
Introduction .......................................................... 11
About the user guide ....................................................11
Set up your phone ....................................................12
Parts and functions ......................................................12
Battery use .............................................................15
Install a SIM/SD Card ....................................................17
First Time Setup after Inserting an SD Card ..................................20
Turn your phone on and off .......................................22
Use the touch screen ....................................................23
Complete the setup screens ..............................................24
Basic operations .......................................................25
Home screen and Apps list ...............................................26
Phone settings menu ....................................................29
Portrait and landscape screen orientation ..................................30
Capture screenshots ....................................................31
Applications ...........................................................31
Phone number .........................................................39
Airplane mode .........................................................40
Enter text ..............................................................41
Google account ........................................................45
Lock and unlock your screen .............................................48
Home screen basics .....................................................49
Status bar and Notication panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
Customize the Home screen ..............................................57
Contents
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Making connections ....................................................62
Phone ..............................................................63
Make a call ............................................................63
Call settings ............................................................72
Contacts ............................................................74
Add a contact ..........................................................74
Edit a contact ..........................................................80
Delete a contact ........................................................81
Share a contact ........................................................82
Messaging ...........................................................83
Text and multimedia messages ...........................................83
Advanced Messaging ...................................................87
Gmail .................................................................89
Internet and social networking ..........................................93
Chrome browser ........................................................93
Facebook ..............................................................94
Connectivity .........................................................95
Transfer les between your phone and a computer ..........................95
Wi-Fi ...................................................................98
Bluetooth ..............................................................99
Apps and entertainment ...............................................105
Camera ............................................................106
Camera overview ......................................................106
Take a photo ..........................................................109
Record a video ........................................................110
Take a portrait .........................................................111
Translate written words ..................................................111
Camera settings .......................................................111
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Gallery .............................................................113
View photos and videos .................................................113
Options while reviewing photos or videos ..................................114
Edit photos ............................................................115
Share pictures and videos ...............................................117
Productivity .........................................................118
Calendar .............................................................118
Navigation apps .......................................................122
Google Maps .........................................................123
Google Go ............................................................125
Calculator ............................................................127
Clock ................................................................130
Entertainment and activities ..........................................138
YouTube ..............................................................138
Settings ..............................................................140
Basic settings .......................................................141
Network & internet ...................................................143
Wi-Fi ..................................................................143
Wi-Fi Calling ..........................................................146
Mobile network ........................................................147
Airplane mode ........................................................148
Hotspot & tethering .....................................................148
Data Saver ............................................................150
VPN (Virtual Private Networks) ............................................150
Private DNS ............................................................151
Wireless Emergency Alerts ...............................................151
Connected devices ..................................................153
USB ..................................................................153
Pair new device ........................................................154
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Connection preferences ................................................154
Bluetooth .............................................................154
Cast .................................................................157
Printing ...............................................................157
Files received via Bluetooth ..............................................157
Nearby Share ..........................................................158
Apps & notications ..................................................159
Recently opened apps .................................................159
Conversations .........................................................160
Notications ...........................................................160
Screen time ...........................................................161
Default apps ..........................................................161
Permission manager ....................................................162
Special app access ....................................................162
Battery .............................................................163
Battery consumption notication .........................................164
Battery Saver ..........................................................164
Battery Manager .......................................................165
Battery percentage ....................................................166
Last full charge ........................................................166
Screen usage since full charge ..........................................166
Display .............................................................167
Brightness level ........................................................167
Dark theme ...........................................................167
Night Light ............................................................168
Adaptive brightness ....................................................168
Wallpaper ............................................................168
Advanced ............................................................168
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Sound ..............................................................170
Media volume .........................................................170
Call volume ...........................................................170
Notication volume .....................................................171
Ring volume ...........................................................171
Alarm volume .........................................................171
Vibrate for calls ........................................................171
Do Not Disturb .........................................................171
Media ................................................................171
Shortcut to prevent ringing ..............................................171
Advanced ............................................................172
Storage ............................................................173
SD card ...............................................................174
Privacy .............................................................175
Permission manager ....................................................175
Show passwords .......................................................175
Notications on lock screen .............................................176
Autoll service from Google ..............................................176
Advanced ............................................................176
Location ............................................................177
Recent location requests ................................................178
App access to location .................................................178
Wi-Fi and Bluetooth scanning ............................................178
Advanced ............................................................178
Security ............................................................179
Google Play Protect ....................................................180
Find My Device ........................................................180
Security update ........................................................181
Screen lock ...........................................................182
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Smart Lock ............................................................183
Device admin apps ....................................................184
SIM card lock ..........................................................184
Encryption & credentials ................................................184
Trust agents ...........................................................185
App pinning ...........................................................185
Accounts ...........................................................186
Add account ..........................................................186
Automatically sync data ................................................186
Accessibility ........................................................187
Real-Time text call ......................................................187
Downloaded Apps .....................................................188
Text-to-speech output ..................................................188
Display ...............................................................188
Interaction controls .....................................................189
Audio & on-screen text ..................................................190
Experimental ..........................................................190
Digital Wellbeing & parental controls ...................................191
Your Digital Wellbeing tools ..............................................191
Ways to disconnect ....................................................192
Reduce interruptions ...................................................192
Show icon in the app list ................................................192
Parental controls .......................................................192
Google ............................................................192
System .............................................................193
Languages & input .....................................................193
Gestures ..............................................................195
Date & time ...........................................................196
Backup ...............................................................197
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Reset options ..........................................................197
About phone ........................................................198
Software Update .....................................................199
Getting help ..........................................................200
For assistance .......................................................201
Troubleshooting .......................................................201
Specications ........................................................ 204
Licenses ............................................................. 205
Copyright information ................................................. 205
Safety and use ........................................................206
Important health information and safety precautions ......................207
Electrical safety ........................................................207
Safety precautions for proper grounding installation ........................207
Safety precautions for power supply unit ................................. 208
Protect your phone .....................................................215
FCC Regulations .......................................................219
RF Exposure Information (SAR) ...........................................220
Hearing Aid Compatibility ............................................221
Warranty ...........................................................222
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Getting started
The topics in this section will introduce you to your phone, help you get set up
with service, provide an overview of the phone screen, and get you started
with basic phone operations.
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Introduction
The following topics describe the basics of using this guide and your new
phone.
About the user guide
Thank you for purchasing your new U319AA Smartphone. The following topics
explain how best to use this guide to get the most out of your phone.
Before using your phone
Read the Safety Information Guide that came with your device thoroughly for
proper usage.
Accessible services may be limited by subscription contract conditions.
Descriptions in the user guide
Note that most descriptions in this guide are based on your phone’s setup at
the time of purchase. Unless otherwise noted, instructions begin from the
phone’s Home screen, which is displayed by pressing the Home button .
Some operation descriptions may be simplied.
Screenshots and key labels
Screenshots and other illustrations in this user guide may appear differently
on your phone. Key labels are simplied for description purposes and differ
from your phone’s display.
Other notations
In the user guide, the phone may be referred to either as “phone,” “device,”
or “handset.” A microSD™ or microSDHC™ card is referred to as an “SD card”
or a “memory card.”
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Set up your phone
The following topics give you all the information you need to set up your
phone and wireless service for the rst time.
Parts and functions
These topics illustrate your phone’s primary parts and key functions.
Headset port
Receiver
Front
camera
LED
indicator
Proximity
and light
sensor
Touch
screen
Microphone
USB Type-C
charging &
accessory port
Rear camera
Flash
Speaker
Volume
keys
Power
key
Back
removal
notch
Note: Your phone’s screens and app layouts are subject to change. This user
guide uses sample images only.
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Part Description
Flash
•Brighten photos taken indoors or at night.
•Use as a ashlight to see in dark areas.
Front camera
Take pictures and record videos while facing the
screen.
Headset port
Plug in a headset (sold separately) to listen to music
or for convenient, hands-free conversations.
LED indicator
Be informed of status changes and notications on
the phone with an LED indicator light on the front
display.
•A blinking green light indicates a notication was
received.
•A solid red light while not connected to a charger
indicates the battery is less than 15%.
•While charging, a solid red light indicates the
battery is less than 95%.
•While charging, a solid green light indicates the
battery is more than 95%.
•If a notication is received while the phone is
charging, the indicator will blink green. The
notication lights have priority over the battery
lights.
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Part Description
Microphone
Transmit your voice electronically for a call, voice
recording, or Google Assistant.
Power key
•Press to turn the screen on or off.
•Press and hold to turn the phone on or off.
•Press along with the Volume down key to take
a screenshot.
Proximity and light
sensor
A sensor will automatically dim or brighten the
screen according to the environment.
Rear camera Take pictures and record videos with an 8 MP lens.
Receiver Hear the caller and automated prompts.
Speaker Listen to calls, automated prompts, and music.
Touch screen
•View information needed to operate your phone.
•Access your phone’s features and applications.
USB Type-C charging
& accessory port
Connect the USB cable (included) for charging, or
connect other accessories.
Volume keys
Adjust the volume for ringtones, media,
notications, and system sounds.
CAUTION! Inserting an accessory into the incorrect jack may damage the phone.
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Battery use
The following topics explain how to care for and remove your phone’s battery.
Battery cautions
Storage: Avoid storing or leaving the battery with no charge remaining.
Saved information and settings may become lost or changed, or the
battery may become unusable. Charge once every six months before
storing or leaving unused for a long period of time.
Bulges: Depending on use, bulges may appear near the end of
battery life. This does not affect safety.
Replacement: The battery is a replaceable item. It needs to be
replaced if operating time shortens noticeably.
Cleaning: Clean soiled terminals between the battery and phone
with a clean, dry cotton swab. Soiled terminals can result in a poor
connection and prevent charging and other issues.
Charge the battery
Follow these instructions to charge your phone’s battery using either the
included AC adapter or via USB connection on your computer.
Charge using the AC adapter
1. Connect one end of the data cable to the USB port located on the bottom
of your phone.
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2. Connect the other end to the power adapter.
3. Connect the power adapter to an electrical outlet to fully charge your phone.
•Use the power adapter that comes with your phone; using other adapters
may damage your phone.
•Charging your phone with a USB cable connected to a laptop will take
longer than with the power adapter.
•The phone will power off automatically when the battery is too low.
Charge the battery if this happens. When the battery is critically low, the
phone may need a few minutes to build a charge before turning back
on. Playing games or performing other activities while charging may
drain the battery and cause it to power off.
•The battery will gradually discharge if it is left unused for an extended
period. Before using the battery again, you must recharge it in order to
power on and use your phone normally.
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Install a SIM/SD Card
Insert a Nano SIM/microSD card
1. From the back of the phone, insert a ngernail into the back removal
notch at the bottom left corner and gently pull up to remove the back
cover.
Note: The back cover cannot be removed while the charger is plugged in.
2. Take the battery out.
3. Hold the SIM card with metal contacts facing downward and the cut
corner at the top left. Slide the card into the SIM slot.
4. Hold the microSD card (sold separately) with metal contacts facing
downward and the cut side on the top left. Slide the card into the microSD
slot.
nanoSIM
microSD
Back removal
notch
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5. Insert the battery by aligning the battery contacts with the terminals in the
battery compartment.
Battery
contacts
6. Reattach the back cover and press rmly around sides and all four corners
until it snaps into place.
Mount an SD card
1. With an SD card inserted, swipe up from the Home screen to access Apps
and tap Settings .
2. Tap Storage > SD card.
3. Tap MOUNT on the prompted screen.
Unmount an SD card
Always unmount an SD card before removing it from your phone to avoid
corrupting or damaging the les on the SD card.
1. From the Home screen, swipe up to access Apps and tap Settings .
2. Tap Storage > .
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Your SD card is now safely unmounted. You can then remove the SD card. To
use this SD card again, you will need to insert and mount it again.
Remove an SD card
1. From the back of the phone, insert a ngernail into the small slot at the
bottom left corner and gently pull up to remove the back cover.
Note: The back cover cannot be removed while the charger is plugged in.
2. On the back of the phone, slide the microSD card out of the SD card slot at
the top right.
microSD
Back removal
notch
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First Time Setup after Inserting an SD Card
When you insert an optional SD card for the rst time, it is recommended that
you set up and format it on your phone.
Note: Formatting your SD card will erase all les on the card. Make sure to
back up your les in another location before formatting.
Set up an SD card
1. Swipe down on the Status bar.
2. Tap the SD card notication.
3. Select Phone storage or Portable storage.
Note: Setting your SD card as portable storage will allow you to transfer les
(videos, music, and photos) from your device to another device.
4. Tap Done.
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Note: During the setup process, you may be prompted to format the SD card.
Follow the prompts to nish the formatting. You can also setup and format
your SD card via Settings menu, refer to the steps described below.
Format an SD card
1. From the Home screen, swipe up to access Apps and tap Settings .
2. Tap Storage > SD card.
3. Tap Menu > Storage settings.
4. Select Format or Format as internal, then tap FORMAT SD CARD to conrm.
All data on the SD card will be erased, and the card will be formatted for use
on your phone.
22
Turn your phone on and off
The instructions below explain how to turn your phone on and off.
Turn your phone on
Power key
Press and hold the Power key until the device turns on.
Turn your phone off
1. Press and hold the Power key.
2. Tap Power off.
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Use the touch screen
Your phone’s touch screen lets you control actions through a variety of
touch gestures.
Tap or touch
Tap or touch with your nger to type characters into the
on-screen keyboard, select and open applications and
settings, or press on-screen buttons.
Touch and hold
Touch and hold an item to view available options (for
example, a contact or link in a Web page), or to move
icons or widgets.
Swipe or slide
Quickly drag your nger vertically or horizontally across
the screen to swipe or slide.
Drag
Touch and hold your nger with slight pressure, then
move your nger slowly across the screen to drag. While
dragging, do not release your nger until you have
reached the target position.
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Rotate
Rotate the phone sideways to change the screen
orientation from portrait to landscape automatically.
When entering text, you can turn the phone sideways
to bring up a bigger keyboard. See “Touch screen
keyboards” on page 41 for more details.
Note: To activate Auto-rotate mode, swipe up from
Home screen to access Apps and tap Settings >
Display > Advanced > Auto-rotate screen, and
slide the switch to the On position. You can also
activate it by dragging the Status bar down and
tapping Auto-rotate .
Pinch and spread
Use your thumb and forenger in a pinching motion
on your screen to zoom out, or spread them to zoom in
when viewing a picture or a web page. (Move ngers
inward to zoom out and outward to zoom in.)
Complete the setup screens
Once your service has been activated, you will need to run Setup. The Setup
Wizard will appear to guide you through the basic settings on your device.
You will be prompted to select the language you want to use, set up your
Wi-Fi connection, enter your name, set a screen lock method, sign in to your
Google™ account, select location services, and more.
Follow the remaining instructions to nish your phone setup.
25
Basic operations
The following topics outline basic features and operations of your phone.
26
Home screen and Apps list
Most of your phone’s operations originate from the Home screen or the Apps
(applications) list.
1. From any screen, press the Home button to display the Home screen.
2. From the Home screen, swipe up to access the Apps list.
Home
For information about using the Home screen, see “Home screen basics” on
page 49.
27
Select options and navigate screens
Tap icons, on-screen buttons, and other items to open or activate the
assigned function.
•Tap the Back button to return to the previous screen.
Recent applications
View your recently used applications by tapping the Recent Apps button .
Take screenshots
Tap to take a screenshot of the current-displayed card.
Back Recent Apps
Take a screenshot
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Switch between recently opened apps
You can easily switch between the apps you’ve recently opened.
Tap the Recent Apps button to see your recently opened apps.
Tap to clear
all apps
1. Swipe right or left through the cards to nd an app and tap it.
2. To close an app, swipe up on it.
3. To close all of the apps and clear the list, slide to the far left of the list and
tap CLEAR ALL.
You can tap the Recent Apps button twice to switch between the two
most recently used apps quickly.
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Phone settings menu
You can customize your phone’s settings and options in the Settings menu.
There are two ways to access the Settings menu:
•From the Home screen, swipe up to access Apps and tap Settings .
•From any screen, swipe the Status bar down twice and tap Settings .
For more information, see “Basic settings” on page 141.
“or”
Settings
Settings
30
Portrait and landscape screen orientation
The default orientation for your phone’s screen is portrait (vertical), but many
apps will change to landscape orientation (horizontal or widescreen) when
the phone is rotated sideways.
Note: Not all screens can be used in landscape orientation.
Turn screen rotation on or off
• Drag the Status bar down and tap Auto-rotate to turn it on or off.
•You can also set the rotation option from the Settings menu. From the
Home screen, swipe up to access Apps and tap Settings . Tap
Display > Advanced > Auto-rotate screen and slide the switch to the
On or Off position to activate or deactivate screen rotation.
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Capture screenshots
To capture a screenshot, press and hold the Power key and Volume down
key at the same time to capture a screenshot of the current screen.
Your screenshots will be stored in the Screenshots folder in the Gallery app.
From the Home screen, tap Gallery > Folders > Screenshots.
Applications
The following topics describe how to access the Apps list and launch
applications on your phone.
Launch apps
All installed apps can be accessed and
launched from the Apps list.
1. From the Home screen, swipe up to
access the Apps list.
2. Tap an app icon to launch the app.
33
Control app permissions
The rst time you open an app, you’ll be asked to grant permissions to access
certain data or features. This ensures that you have full control of which apps
have authorized access.
If you don’t want to grant access to an app, choose DENY. If you choose
DENY in a trusted app, you may not be able to use the app or access all the
functions. To modify permission settings, follow the steps below:
1. From the Home screen, swipe up to access Apps and tap Settings .
2. Tap Apps & notications > Advanced > Permission manager.
3. Select a category. Tap the app you want to modify permissions for and
select Allow or Deny to adjust the permission settings.
Note: These options may vary.
4. You can also access permission settings by touching and holding the app
on the Home screen or Apps list, tapping to access the App info
screen, and then tapping Permissions.
Set default apps
You can choose default apps for web browsing, text messaging, and more.
1. From the Home screen, swipe up to access Apps and tap Settings .
2. Tap Apps & notications > Advanced > Default apps.
3. Choose your default web browser, phone app, messaging app, and more.
34
Choose default apps
Some actions can be performed with more than one app. When performing
an action for the rst time, you may be prompted to choose an app. You can
choose to use an app only this time by tapping JUST ONCE, or tap ALWAYS to
set that app as the default.
You can change the default app at any time in the Settings menu.
1. From the Home screen, swipe up to access Apps and tap Settings .
2. Tap Apps & notications > Advanced > Default apps.
To change the default app for opening links, continue with the steps below:
1. Tap Apps & notications > Advanced > Default apps > Opening links.
2. Tap the app you want to set and tap Open supported links.
3. Choose Allow app to open supported links to set this app as the default
to open when you tap a link. You can also choose Ask every time or Don’t
allow app to open links according to your preference.
35
Disable an app
You can disable some default apps which can’t be uninstalled to avoid them
running in the background and downloading data.
1. From the Home screen, swipe up to access Apps, and tap Settings .
2. Tap Apps & notications > SEE ALL APPS.
3. Tap the app you want to disable to access App info screen.
4. Tap DISABLE.
Tip: You can also disable apps by touching and holding the app on the
Home screen or in the Apps list, tapping to access the App info screen,
and tapping DISABLE.
36
Apps list
The Apps list expands to include any apps you download and install on
your phone. The following table outlines the primary apps that have been
preinstalled on your phone.
App Function/Service
Assistant
Use voice assistant to trigger apps and
devices, ask all kinds of questions, make
plans, and carry out a variety of useful tasks.
Calculator
Perform basic and advanced mathematical
calculations.
Calendar
Create and manage events, meetings,
and appointments, organize your time, and
schedule reminders for important events.
Camera Go
Take portraits, pictures and videos, and
translate texts.
Chrome
Surf the Internet with Google’s easy-to-use
web browser.
Clock
Set alarms, view time zones around the
world, set a timer, use a stopwatch, manage
your bedtime, and use your phone as a
desk clock.
Contacts Manage all of your contacts in one place.
37
App Function/Service
Drive
Store les on Google servers, synchronize
les across devices, and share les with
other Google accounts.
Duo
Make free high-denition video calls to your
friends and family.
Facebook
Post updates, see what your friends are
up to, upload pictures and check-ins, and
more with on-the-go Facebook access.
Files
Access all of your documents, pictures,
videos, and downloads.
Gallery
Manage your photos and back them up to
your Google account.
Gmail
Send, receive, and manage your email
messages. This app supports email
accounts for Gmail, Yahoo!
®
, Hotmail
®
, and
more.
Google Go
Search for information saved on the phone
and within phone applications as well as on
the Internet.
Google Play
Movies & TV
Buy or rent movies and TV shows, and watch
them on your TV, smartphone, tablet, etc.
38
App Function/Service
Maps
Determine your location, nd directions,
browse local businesses and attractions,
rate and review places, and more.
Messaging Send and receive text messages.
Phone
Place and receive calls, use voicemail, set
up and manage contacts, and more.
Play Store
Download new Android apps, books,
movies, and music to your phone.
Settings
Adjust options, personalize your phone, view
device information, and more.
Sound Recorder Record sounds and play them back.
YouTube
Watch videos or upload your own with the
world’s largest video-sharing site.
YT Music
Stream and browse playlists, albums, and
artists from YouTube Music.
39
Phone number
Follow the instructions below to view your phone number.
1. From the Home screen, swipe up to access Apps and tap Settings .
2. Tap About phone .
3. You will see the phone number listed under Phone number.
Phone number
40
Airplane mode
Airplane mode turns off all functions that emit or receive signals while leaving
your phone on so you can use apps that don’t require a signal or data.
To turn on Airplane mode
1. From the Home screen, swipe up to access Apps and tap Settings .
2. Tap Network & internet > Airplane mode.
3. Slide the switch to the On position to activate Airplane mode.
You will see the Airplane mode icon in the Status bar.
To turn off Airplane mode
1. From the Home screen, swipe up to access Apps and tap Settings .
2. Tap Network & internet > Airplane mode.
3. Slide the switch to the Off position to deactivate Airplane mode.
Your phone’s wireless connection features will be restored.
Tip: You can also access Airplane mode through the Quick Settings menu.
Swipe the Status bar down twice to access the Quick Settings menu and tap
Airplane mode to enable or disable data transmissions.
Note: If you do not see Airplane mode in the Quick Settings menu, swipe to
the right to locate it.
41
Enter text
You can type on your phone using one of the available touch screen
keyboards or Google Voice Typing.
Touch screen keyboards
Your phone offers Google touch screen keyboards for entering text. The
keyboard appears automatically on-screen when you tap a text entry eld,
and can be used in either portrait or landscape mode. You can also use
Google Voice Typing to enter text using your voice (see “Google Voice
Typing” on page 42 for details).
Note: Keyboard layouts and options may change depending on the app
currently in use. For example, if you’re entering text into a web search, a
Search icon may appear instead of an Enter icon.
42
Google keyboard
The Google keyboard offers a traditional QWERTY keyboard setup for entering
text by tapping keys (like on a computer), along with options that allow
you to enter text faster and more accurately, such as continuous key input,
personalized usage dictionaries, and more.
Access Google keyboard settings
1. From the Home screen, swipe up to access Apps and tap Settings .
2. Tap System > Languages & input > On-screen keyboard > Gboard.
Google Voice Typing
Google Voice Typing uses Google Voice recognition to convert speech to text.
1. From Messaging, tap and speak.
43
Tips for editing text
Your phone has many options to make entering text easier, including
copying, cutting, and pasting text, using voice-to-text input, customizing the
user dictionary, using predictive text, and more.
To edit text you have already entered
1. Touch and hold or double-tap the text you would like to edit.
2. Drag the tabs to adjust the highlighted selection.
3. The following options will appear: Cut, Copy, Paste (if you have text copied
on the clipboard), Share, and Select all (if there is more than one word
available to select).
Tap and hold
or double-tap to
select text
44
To insert new text
1. Touch where you want to type, the cursor and tab will appear. Drag the tab
to move the cursor.
2. Tap the tab to view the pop-up menu, then tap Paste to insert any text you
have previously copied.
Tap to insert
45
Google account
You will need a Google account to access several phone features, such as
Gmail, Duo, and Google Play Store. Enter your Google account information to
access Google apps. These apps sync between your phone and your online
Google account.
Create a Google account
If you do not already have a Google account, you can create one online or
using your phone.
Note: You can also create and sign into your Google/Gmail account from the
Settings menu.
Create a Google account online
1. Using a computer, visit google.com.
2. On the main page, click Sign in > Create account > For myself.
3. Follow the prompts to set up your account:
a. Enter your rst and last name, a desired username/Gmail address, and
create and conrm a password.
b. Add a phone number or secondary email for security (optional).
c. Enter basic personal information.
4. Tap I agree to accept Google’s Privacy and Terms and nish your Google
account setup.
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Create a Google account using your phone
1. From the Home screen, swipe up to access Apps and tap Settings .
2. Tap Accounts > Add account.
3. Tap Google and then tap Create account > For myself.
4. Follow the prompts to set up your account. Tap Next to proceed between
steps, which may include:
a. Enter your basic information such as rst and last name.
b. Enter a desired username/Gmail address.
c. Create and conrm a password.
d. Add a phone number for security or tap Skip.
e. Review your account info. Tap Next to conrm.
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5. Tap I agree to accept Google’s Privacy and Terms and nish your Google
account setup.
Sign in to your Google account
If you have a Google account but have not yet signed in with your phone,
follow these instructions to sign in to your Google account.
1. From the Home screen, swipe up to access Apps and tap Settings .
2. Tap Accounts > Add account > Google.
3. Enter your email address or phone number and tap Next.
4. Enter your password and tap Next.
5. To sync your account information, tap your account. Select the apps you
would like to sync with your phone and then tap Menu > Sync now.
Tap to Sync
Apps to Sync
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Important: Cricket policies often do not apply to third-party applications.
Third-party applications may access your personal information or require us
to disclose your customer information to the third-party application provider.
To nd out how a third-party application will collect, access, use, or disclose
your personal information, check the application provider’s policies, which
can usually be found on their website. If you aren’t comfortable with the third-
party application’s policies, do not use the application.
Lock and unlock your screen
You can quickly turn your phone screen off when not in use, and unlock it
when you need it.
Note:For information on how to adjust the time before the screen turns off,
see “Display” on page 167.
Turn the screen off when not in use
To quickly turn the screen off, press the Power key. Pressing the Power key
again or receiving an incoming call will turn on your phone screen and
display the lock screen.
To save battery power, your phone screen will automatically turn off after
being idle for a period of time. You will still be able to receive messages and
calls while the phone’s screen is off.
Turn the screen on and unlock it
1. To turn the screen on, press the Power key.
2. Swipe up from the bottom of the screen to unlock it.
If you have set up a screen lock, you will be prompted to unlock your phone.
See “Screen lock” on page 182 for details.
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The following topics describe how to use and customize your phone’s home
screen, understand the Status bar, and use the Notication panel.
Home screen basics
The Home screen is the starting point for your phone’s applications, functions,
and menus. You can customize your Home screen by adding application
icons, shortcuts, folders, and more.
Home screen layout
Your Home screen extends beyond the initial screen. Swipe right to display
additional screens.
Status area
App icons
Notication area
Home button
Back button Recent Apps button
Status bar
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Item Description
App icons
Add shortcuts to your favorite apps to the
home screen.
Back button Tap to return to the previous screen.
Home button Tap to display the main Home screen.
Notication area
View notications for incoming messages,
missed calls, application updates, and more.
Drag the Status bar down to display the
Notication panel.
Recent Apps button
•Tap to display a list of recently used apps.
•Double-tap to swap between your last two
used apps.
Status area
View phone and service status information
such as signal strength, battery status, Wi-Fi
and data connectivity, ringer status, and time.
Status bar
Icons indicate your phone’s status (on the right
side) and notications (on the left side).
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Extended home screens
In addition to the main Home screen, your phone features extended Home
screens to provide more space for adding icons, and more. Press the Home
button to display the main Home screen, then swipe to the right to move
from the main screen to an extended screen.
To add a new Home screen, drag an app icon to the right edge of the main
screen and release the icon. A new extended screen will be added.
Tip: While on an extended screen, press the Home button to return to the
main Home screen.
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Status bar and Notication panel
Quickly view your phone’s status and notications at the top of the screen.
Status bar
The Status bar at the top of the Home screen provides phone and service
status information on the right side and notication alerts on the left. To view
the Notication panel or access the Quick Settings menu, drag the Status bar
down from the top of the screen.
Main status icons (Right side)
Icon Status
3G data service
4G LTE data service
Airplane mode enabled
Battery (charging)
Battery (full charge)
Bluetooth
®
connected
GPS in use
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Icon Status
Headphones
Hotspot
Mute on
Network (full signal)
No Network
Mobile data unavailable
Speakerphone enabled
Vibrate on
Wi-Fi
®
enabled
Wi-Fi
®
Calling enabled
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Main notication icons (Left side)
Icon Notication
Alarm
Download
Event
Keyboard active
Missed call
New Gmail
New text or MMS message
New voicemail
Software update available
USB tethering
Update successful
Warning
Wi-Fi
®
Calling
Wi-Fi network available
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Note: Additional notication icons may appear. All notications may be
accessed through the Notication panel.
Notication panel
Your phone’s notications appear on the left side of the Status bar. Access
the full Notication panel by dragging down the Status bar to check
notications, download updates, open messaging apps, access the Quick
Settings menu, and more.
Open the Notication panel
1. Swipe down on the Status bar.
2. To check notications, tap an item in the list.
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Close the Notication panel
Swipe up to close the Notication panel or tap the Back button .
Notication panel layout
The Notication panel gives you access to both notications and the Quick
Settings menu.
To access the Quick Settings menu:
1. Swipe the Status bar down to display the Notication panel.
2. Swipe the Status bar down again to access the full Quick Settings menu.
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Customize the Home screen
Learn how to set the wallpaper and add, move, or remove shortcuts and
folders from the Home screen.
Operations for rearranging the Home screen
To move app shortcuts icons
From the Home screen, touch and hold an app shortcut, then drag it to the
desired location.
To delete app shortcuts icons
From the Home screen, touch and hold an app shortcut, then drag it to
Remove at the top of the screen to delete from the Home screen.
To display the Home screen menu
From the Home screen, touch and hold an empty space to display the Home
screen menu. Change wallpapers and adjust other Home screen settings
from the Home screen menu.
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Change the wallpaper
1. From the Home screen, touch and hold an empty space, then tap
Wallpapers on the Home screen menu.
Tip: You can also access the Wallpapers menu from the Settings menu.
From the Home screen, swipe up to access Apps and tap Settings >
Display > Wallpaper.
Touch and hold
an empty space
Tap Wallpapers Choose a wallpaper Choose where
to apply wallpaper
2. Choose to select the wallpaper from your Gallery photos or standard
wallpapers on the phone.
3. Tap Set wallpaper at the top of the screen and choose to set the wallpaper
on the Home screen, Lock screen, or both.
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Add shortcuts to the Home screen
Add shortcuts for quick access to favorite apps from the Home screen.
1. From the Home screen, swipe up to access Apps.
2. Touch and hold an app icon, then drag to move it.
3. Drag the icon to an empty location on one of the Home screens. The
shortcut will be added to the Home screen.
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Add App folders to the Home screen
You can group Home screen shortcuts into folders for convenient access.
1. Drag an app icon and release it over another app icon on the Home
screen to create a folder.
Drag an icon
over another icon
Tap to edit folder name Enter folder name
2. Type a name for the folder, and then tap .
3. To add more app shortcuts to the folder, touch and hold an app icon and
drag it on top of the new folder.
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Change folder names
Once you have added folders, you can change the name easily from the
folder display.
1. Tap the folder to open it.
2. Tap the folder name, type a new name, and then tap .
Remove folder
1. Touch and hold a folder and drag it to Remove at the top of the screen.
Remove apps from a folder
1. Tap a folder to open it.
2. Touch and hold an app in the folder and drag it to the Home screen or to
Remove at the top of the screen.
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Making connections
The topics in this section will explain how to help you make connections, from
phone calls and maintaining contacts, to text messages, email, Internet, and
international services.
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Phone
Make a call
From the Home screen, tap Phone .
•If the keypad does not appear on the screen, tap to open it.
•Enter a phone number in the keypad to make a call. Tap to make a
Voice Call.
•To view recent calls, tap the Recents tab.
•During a call, you can tap at the bottom of the screen to hang up.
•Calls can also be made from other apps that contain your contact
information. Simply tap the phone number to make a call.
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Make a call with Wi-Fi Calling
1. From the Home screen, tap Phone .
2. If the keypad does not appear on the screen, tap to open it. Enter a
phone number in the keypad to make a call.
3. Tap to make the call.
4. During a call, you can tap at the bottom of the screen to hang up.
Note: You must have an active Wi-Fi connection to send or receive calls and
messages with Wi-Fi Calling. Wi-Fi Calling service must be activated on the
device before it can be used (see “Wi-Fi Calling” on page 146).
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Receive a call
The Incoming Call screen is displayed when a call is received, along with the
caller’s numbers and other information you’ve entered for that contact. When
you receive a phone call from someone who is not stored in Contacts, only
the default caller ID icon and phone number appear on the Incoming Call
screen.
•To answer a call, swipe up.
•To reject a call, swipe down.
•Press any side key to mute the ringer.
•Any missed calls are logged in Recents .
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Reject a call and send a text message
You can reject an incoming call and automatically send a quick response
text message to the caller.
1. When a call arrives, tap on the bottom left corner of the screen. The
ringtone or vibration will stop, and you will see a list of quick preset responses.
2. Tap one of the messages or write your own to send to the caller.
You can edit the preset quick responses from the Call Settings menu. From
the Phone app, tap Menu > Settings > Quick responses and edit the
quick responses.
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In-call screen layout and operations
While you’re on a call, you will see a number of on-screen options.
In-call screen layout
Tap the on-screen options to activate them during a call.
On-screen options
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On-screen options
Item Description
Overow
Menu
Tap and select Switch to RTT to send the caller a
Real-time text during a call.
Speaker
Tap to turn the speakerphone on or off.
Warning: Because of higher volume levels,
do not place the phone near your ear during
speakerphone use.
Mute
Mute the microphone during an active call. Tap
again to unmute the microphone.
Keypad
Tap to show the on-screen keypad. Use the keypad
to enter additional numbers, for example, an
extension or access code.
Hold Tap to hold the current call.
Add call Tap to initiate a 3-way conference call.
End call End the current call.
Merge Join two currently active calls (conference).
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Swap Swap the calls.
Bluetooth
Route the phone’s audio through a connected
Bluetooth headset.
•When the call is routed to a Bluetooth headset,
the current call area shows the Bluetooth call
icon (
).
Note: The Headset button is activated to show
the current call is routed to the connected
Bluetooth headset.
•To route the current call back to the phone,
tap Phone to temporarily use the phone. Tap it
again to route the call back to the connected
Bluetooth headset.
•When Bluetooth or the Bluetooth headset is
turned off, the call will be routed through either
the earpiece or speaker.
Hang up all Hang up all active calls.
Hang up
holding
Hang up on hold calls.
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Place a call from Contacts
You can place phone calls directly from your Contacts list.
1. From the Home screen, tap Phone .
2. Tap Contacts to display the Contacts list.
3. Tap a contact.
4. Tap a contact’s number to call to place a call.
5. To end the call, tap .
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Call from Recents
The Recents list allows you to view recently received, placed, or missed calls.
1. From the Home screen, tap Phone .
2. Tap Recents to display the Call Log.
3. Tap to place a call.
Tap to
return call
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•You can tap a contact in the Call Log to display more options.
•Create new contact: Create a new contact from an unknown number.
•Add to a contact: Add an unknown number to an existing contact.
•Send a message: Send a text message to the contact/number.
•Block number: Block the contact/number.
•Call details: View detailed call information.
Tap a contact to
display options
Call settings
Congure your voicemail options and a number of other settings for your calls.
Call settings options
1. From the Home screen, tap Phone .
2. Tap Menu > Settings.
3. Congure your phone settings.
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Call settings options
Setting Description
Display options Choose how to sort and display your contacts.
Sounds and vibration
Adjust call and ringtone volume, change your
alert tones, activate Do Not Disturb, and more.
Quick responses
Edit or create quick response text messages.
See “Reject a call and send a text message” on
page 66 for more information.
Calls
Set Fixed Dialing Numbers, call forwarding, call
barring, and more.
Blocked numbers
Manage numbers and contacts you
have blocked.
Voicemail
Set up voicemail, manage notications, and
more.
Accessibility
Congure RTT settings, enable or disable
hearing aid compatibility, and enable or
disable noise reduction.
About View more information about your phone.
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Contacts
Add a contact
You can add contacts from the Contacts app. Enter details such as name,
phone numbers, email addresses, mailing addresses, and more.
1. From the Home screen, swipe up and tap Contacts .
2. Tap to add a contact.
3. If you have multiple accounts on your phone, select where you want to
save the contact.
•Select Phone contact to save your contact on your phone only; they will
not be synced with your Google account.
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•Select an account such as Google to save the contact to that account.
These will be synced automatically with your account.
•Select your SIM card or SD card name to save the contact to your SIM
card or SD card. Your contact will be available on any phone your SIM
card or SD card is mounted in.
Tap to
add photo
Add contact
information
4. Use the keyboard to enter information.
Note: To select a type (label) for a phone number, email address or postal
address (such as Mobile, Home, Work, etc.), tap the arrow and select the
appropriate type.
5. When you are nished, tap SAVE.
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Save a phone number
You can save a phone number to Contacts directly from the phone keypad.
1. From the Home screen, tap Phone > Keypad .
2. Enter a phone number and tap Create new contact to add a new contact
or tap Add to a contact to add the number to an existing contact.
3. To add the number to an existing contact, tap the contact you want to
update and add the number to the desired eld. To add a new contact,
enter the name and any additional information.
4. Tap SAVE.
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View contacts
View a contact’s details.
1. From the Home screen, swipe up and tap Contacts .
2. Tap a contact to view their details.
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Contacts screen layout
Add new
Contact name
Search
Menu
Favorites
Contact image
Index
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Contacts screen options
Item Description
Add new Add a new contact.
Contact
Tap to show a contact’s details, place a call, send a
message, and more.
Favorites
Add a contact as a favorite. You can view your
favorite contacts in the Phone app.
Index Browse contacts alphabetically.
Menu
View your contacts by labels or accounts, and
adjust settings.
Search Search contacts.
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Edit a contact
Add or edit a contact’s information, assign a photo, customize with a unique
ringtone, and more.
1. From the Home screen, swipe up and tap Contacts .
2. Tap a contact to view their details
3. Tap Edit .
4. Tap the eld you want to change or add.
5. Add or edit the information, and then tap SAVE.
Note: To select a category for a phone number, email address, or postal
address (such as Mobile, Home, Work, etc.), tap the arrow near the eld.
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Delete a contact
You can delete a contact from the contacts details page.
1. From the Home screen, swipe up and tap Contacts .
2. Tap a contact to view its details.
3. Tap Menu > Delete.
4. Tap DELETE.
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Share a contact
You can quickly share contacts using Bluetooth, Gmail, or text messaging.
1. From the Home screen, swipe up and tap Contacts .
2. Tap a contact and tap Menu > Share.
3. Select how you’d like to share the contact information card (vCard).
•NEARBY: Send the vCard to a nearby device. See “Nearby Share” on page
158 for more information about nearby share.
•Messaging: Send the vCard in a text message. You can send the
information in an existing conversation thread or create a message for a
new conversation thread. See “Send a multimedia message (MMS)” on
page 85 for more information about sending messages.
•Gmail: Send the vCard as a Gmail attachment. See “Create and send an
email message” on page 89 for more information on sending emails.
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•Bluetooth: Send the vCard via Bluetooth. See “Bluetooth” on page 99 for
information on pairing and sending via Bluetooth.
•Drive: Save the vCard to your Google Drive.
Messaging
Send instant messages, media, and more with text and multimedia
messaging.
Text and multimedia messages
•With text messaging (SMS), you can send and receive instant text
messages.
•Multimedia messages (MMS) can contain text, photos, audio and video
les, contact information cards (vCard), and more.
Note: See your service plan for applicable charges for messaging.
Send a text message (SMS)
1. From the Home screen, tap Messaging .
2. Tap Compose .
3. Enter a contact name or mobile number in the To eld.
•Enter phone numbers, contact names, or email addresses directly in the
To eld. If you’re sending the message to several contacts, separate the
phone numbers with a comma. As you enter information, any matching
phone numbers from your Contacts list are displayed. Tap the matching
contact to add them as a recipient.
•Scroll to nd and select the contacts to whom you want to send the
message. You can also select Contact Groups as recipients.
84
4. Tap the text box and compose your message.
To eld
Menu
Text box
Send message
Note: Messages exceeding a limited amount of characters will be delivered
as one message but may incur additional charges. A counter appears
below Send to tell you how many characters you have entered and how
many characters are left.
5. When done, tap Send to send the text message.
Note: Your text message automatically becomes a multimedia message if
you enter an email address as the recipient, attach an item, or compose a
very long message.
85
Send a multimedia message (MMS)
1. From the Home screen, tap Messaging .
2. Tap Compose .
3. Fill in one or more recipients. See “Send a text message (SMS)” on page
83 for more information on entering recipients.
4. Tap the text box to compose your message.
5. Tap Add to the left side of the text box to attach les.
To eld
Menu
Send message
86
Item Description
/
Camera Take a photo or record a video to send.
/
Photos
Select one or more pictures or videos from
Gallery to send.
Contact Send a contact.
/
Recording Record and send a voice recording.
File Select one or more les from Files to send.
Note: Attachment options may vary.
6. After adding an attachment, you can tap to view it, and tap
to delete
the attachment.
7. Tap Send to send the MMS message.
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Advanced Messaging
With Advanced Messaging, you can share large les (up to 100MB in size),
get read receipts, and see when the recipient is replying.
Note: You and the recipient must have a service plan that supports
Advanced Messaging and have Advanced Messaging capable devices.
To enable Advanced Messaging on your phone, follow the steps below:
1. From the Home screen, tap Messaging .
2. Tap Menu > Settings > Advanced Messaging.
3. Slide the Advanced Messaging switch to the On position to enable it.
1:1 Conversation Group Conversation
Share large les
View read receipts
Typing indicator
88
Messaging settings
1. From the Home screen, tap Messaging .
2. Tap Menu > Settings. You can set the following:
•Default SMS app: Set the default SMS app.
•Outgoing message sounds: Enable or disable sounds when
sending messages.
•Notications: Enable or disable notication icons when messages are
received.
•Sound: Choose your messaging audio alert. This can only be accessed
when Notications are enabled.
•Vibrate: Enable or disable vibration when receiving messages. This can
only be accessed when Notications are enabled.
•Advanced Messaging:
•Advanced Messaging: Slide the switch to the On position to
enable it.
•Share read status: Allow others to know when you have read their
message.
•Typing Indicator: Show your typing status to others.
•Auto-retrieve limitation: Display the maximum le size that can be
automatically retrieved.
•Attachment size: Set the size of the attachments that can be sent.
•Advanced:
•Group messaging: Enable or disable the ability to send MMS messages
to multiple recipients in a group.
•Your phone number: View your phone number.
•Auto-retrieve: Enable or disable the ability to automatically retrieve and
89
download incoming MMS messages.
•Wireless Emergency Alerts: View alert messages you’ve received.
•Access Point Names: View access point names set on your phone.
•Delete old messages: Enable or disable automatic message deletion.
This feature automatically deletes messages older than 90 days to save
storage space.
•Set delete period: Adjust the amount of time messages will be kept
before being automatically deleted. This can only be accessed when
Delete old messages is enabled.
Gmail
Use Gmail to send, receive, and manage your email messages. Before using
Gmail, you must sign into your Google account on your phone. See “Google
account” on page 45 for details on signing in or creating an account.
Note: You can use the Gmail app to manage email for other accounts, such
as Yahoo!, Hotmail, Outlook, and more.
Create and send an email message
1. From the Home screen, tap Gmail .
Tip: You can also access Gmail by swiping up on the Home screen.
2. From the inbox, tap to compose a new email message.
3. Enter the message recipient(s), subject, and message, and then tap Send
.
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Compose
new mail
Send email
Attach File
Recipient
Subject
Message
Menu
Add Cc/Bcc
Manage
meetings
Email
inbox
Email composition options
•Add Cc/Bcc recipients: In the mail composition window, tap in the
To bar to add Cc/Bcc recipients.
•Attach photos or videos: In the mail composition window, tap >
Attach le. Tap the le you want to attach.
•Save as a draft (Send later): While composing your message, tap
Menu > Save draft or press the Back button to save as a draft.
•Delete mail being composed: While composing your message, tap
Menu > Discard.
Note: View your drafts and sent mail from the inbox by tapping > Drafts
or > Sent.
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Open an email message from a notication
When a new email is received, you will see in the Status bar.
1. Swipe the Status bar down to display the Notication panel.
2. Tap the new message from the Notication panel.
If you have two or more new email messages, tapping the notication will
open the Gmail app.
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Email settings
You can access settings for the Gmail app and for your individual email
accounts from the Gmail Settings menu.
1. From the Home screen, and tap Gmail .
2. Tap Menu > Settings.
3. Tap General settings to access settings for all accounts, or tap an account
name to congure settings for a specic email account.
Note: Available settings are subject to change.
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Internet and social networking
The following topics describe how to connect to and use the Internet on
your phone and how to access popular social networking sites such as
Facebook Lite, Duo, and more.
Chrome browser
From the Home screen, tap Chrome to browse the Internet, search for
information, and bookmark your favorite web pages for convenient access.
Browsing web pages
1. Tap the address eld.
2. Enter a web address or a keyword to browse for web pages.
Adding a bookmark
1. Open the web page you want to bookmark.
2. Tap Menu > .
Opening a bookmark
1. From the Chrome browser screen, tap Menu > Bookmarks.
2. Select the bookmark of the website you want to view.
Customizing browser settings
1. From the Chrome browser screen, tap Menu > Settings.
2. In the Settings list, you can select options to customize the browser.
Tip: For more information, visit: google.com/intl/en/chrome/browser/mobile/.
94
Facebook
Post updates, see what your friends are up to, upload pictures and check-ins,
and more with on-the-go Facebook access.
Sign in to your Facebook account or create a new account
1. From the Home screen, swipe up to access Apps and tap Facebook .
2. Enter your mobile number or email and password and tap Log In, or tap
Create New Facebook Account to join Facebook.
3. Once completed, your Facebook account will be added to your phone.
Use Facebook
Once you’ve either created an account or signed in, you can post and view
updates, upload pictures, tag locations, and more, all from your phone.
1. From the Home screen, swipe up to access Apps and tap Facebook .
2. Tap What’s on your mind? to type an update. You can also share photos
and videos, start a live video, scroll through your Facebook feed, and more.
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Connectivity
The following topics address your phone’s connectivity options, including USB
le transfer, Wi-Fi, Bluetooth, and more.
Transfer les between your phone and a computer
You can use the USB cable to connect your phone directly to your computer
and transfer music, photos, and other content les.
For example, if you have a music album stored on your computer that you
want to transfer to your phone, you can connect your phone to the computer
and copy the les to the music folder.
File transfer tips
If you want to save data to an SD card on your phone, make sure the SD card
is installed and active. For more information, see “SD card” on page 174 .
Important: Avoid removing the battery or SD card while transferring data.
Data exchange may use the methods outlined in the following table:
Method Description
File Transfer
Transfer les between your phone and PC
such as photos, videos, and music.
PTP
Transfer photo and video les between your
phone and PC.
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Transfer les between the phone and a computer
1. Connect your phone to your computer using the USB charging cable.
•Insert the end of the cable to the charger/accessory jack at the bottom
of the phone.
•Insert the USB end of the cable into an available USB port on your
computer. You may need to remove the USB cable from the AC adapter
to access it.
2. Drag the Status bar down to display the Notication panel. You will see
Charging this device via USB.
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3. To transfer les from your phone to your computer:
•From the Home screen, swipe up to access Apps and tap Settings .
•Tap Connected devices > USB.
•Tap File Transfer. You can also select other options available.
4. On your computer, navigate to the detected device (such as through the
My Computer menu) and open it.
5. If available, select a drive (Internal shared storage or SD card).
6. Select a folder and copy les from your computer to your phone or from
your phone to your computer.
7. When done, disconnect your phone from your computer.
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Wi-Fi
Wi-Fi provides wireless Internet access over distances of up to 300 feet. To use
your phone’s Wi-Fi, you need access to a wireless access point or hotspot.
Turn Wi-Fi on and connect to a wireless network
1. From the Home screen, swipe up to access Apps and tap Settings .
2. Tap Network & internet > Wi-Fi.
3. Slide the Wi-Fi switch to the On position.
4. Wi-Fi is enabled. Tap Wi-Fi to see the names and security settings of
in-range Wi-Fi networks.
5. To disable Wi-Fi, slide the Wi-Fi switch to the Off position.
6. Tap a Wi-Fi network to connect, enter the password (if applicable), and
then tap CONNECT.
Your phone will be connected to the Wi-Fi network. You will see in the
status bar. For more information on Wi-Fi see “Wi-Fi” on page 143.
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Bluetooth
Bluetooth is a short-range communications technology that allows you to
connect wirelessly to a number of Bluetooth devices, such as headsets and
hands-free car kits, Bluetooth-enabled handhelds, computers, printers, and
wireless phones. The communication range for Bluetooth is approximately 30
feet.
The following table describes different options and functions available with
certain Bluetooth accessories.
Function Description
Audio output Wirelessly listen to music, podcasts, etc.
Hands-free calls
Call hands-free, using Bluetooth-capable
hands-free devices and headsets.
Data exchange Exchange data with Bluetooth devices.
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Enable Bluetooth
To enable Bluetooth
1. From the Home screen, swipe up to access Apps and tap Settings .
2. Tap Connected devices > Connection preferences > Bluetooth.
3. Slide the Bluetooth switch to the On position.
•You can also access Bluetooth from Quick Settings panel. Slide the Status
bar down twice.
•To disable Bluetooth, slide the Bluetooth switch to the Off position.
Note: Turning on Airplane mode disables all network features including
calling, messaging, mobile data, Wi-Fi, and Bluetooth. To continue to use
Wi-Fi and Bluetooth, turn them on in Settings or in the notication panel.
Tip: Turn off Bluetooth when not in use to conserve battery power.
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Pair Bluetooth devices
To pair Bluetooth devices
1. From the Home screen, swipe up to access Apps and tap Settings .
2. Tap Connected devices > Pair new device.
•Nearby devices will appear under Available devices.
•If a target device is not detected, ensure that the device is powered on
and is discoverable, then refresh to search again.
3. Tap a device under Available devices and follow the on-screen instructions
to pair with the device.
•Methods to accept a Bluetooth connection differ depending on the
devices being used.
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To forget a paired device
1. From the Home screen, swipe up to access Apps and tap Settings .
2. Tap Connected devices .
3. Tap Settings next to the device you wish to forget.
4. Tap FORGET > FORGET DEVICE.
•The device will be unpaired from your phone. To reconnect with the
device, you will need to pair again.
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Connect to a paired Bluetooth device
1. From the Home screen, swipe up to access Apps and tap Settings .
2. Tap Connected devices .
3. Tap a paired device to connect.
When the device is connected to your phone, the Bluetooth Paired icon
will be displayed in the Status bar. You can then use the headset or car kit to
listen to music or make and receive phone calls.
Note: Noise may be experienced with wireless calls and hands-free calls. Due
to different specications and features of other Bluetooth-compatible devices,
display and operations may be different, and functions such as transfer or
exchange may not be possible with all Bluetooth-compatible devices.
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Send information via Bluetooth
You can use Bluetooth to transfer les between your phone and another
Bluetooth-enabled device, such as a phone or computer. Send photos,
videos, calendar events, contacts, and more.
See “Share pictures and videos” on page 117 and “Share a contact” on
page 82.
Receive information via Bluetooth
1. When another device attempts to send a le to your phone via Bluetooth,
you will see a request to accept the le.
2. Tap ACCEPT to receive the le.
•When your phone receives a le, you will see a notication. To download
the le immediately, drag the Status bar down to display the Notication
panel, and then tap the notication. Select the le you wish to open from
the Inbound transfers menu.
•Media les and documents are usually opened directly in a compatible
app. For example, if you received and opened a photo, it will open in the
Gallery app.
•For a Calendar le, select the calendar where you want to save the event,
and then tap Import. The Calendar is added to your Calendar events. For
more information on using the Calendar, see “Calendar” on page 118 .
•For a vCard contact le, if there are multiple vCard les on your storage
card, you can choose to import one, several, or all of those contacts to
your contacts list.
Tip: For more information on Bluetooth, see “Bluetooth” on page 154.
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Apps and entertainment
The topics in this section will explore the features that make your phone so
much more than a phone, from the camera and productivity apps to music,
entertainment, and more.
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Camera
You can use the Camera to take portraits, photos and videos, and translate
texts.
Camera overview
The camera’s viewnder screen lets you view your subject and access
camera controls and options.
Flash
Settings
Night mode
Switch Cameras
Capture a photo
Gallery
Video mode
Camera mode
Portrait mode
Translate mode
Space left
HDR
Zoom in/out
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Icon Function/Service
Settings Select camera modes and settings options.
/
Space left
View the number of the pictures or the time
duration of the video you can take based on
the current space left.
Night mode Activate or deactivate night mode.
HDR enhance
Activate or deactivate High Dynamic Range
enhance mode for clearer, more vivid photos.
Flash Activate or deactivate the camera ash.
Zoom in/out Drag the bar to zoom in or out on the screen.
Switch
cameras
Switch between the front and back cameras.
Capture Capture a photo.
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Icon Function/Service
Gallery View the last photo or video taken.
Portrait Portrait mode
Blur the background around the subject for a
professional look.
Video Video mode Record videos and access video settings.
Photo Photo mode Capture photos and access camera settings.
Translate
Translate
mode
Position the text to be translated in the
viewnder to translate.
Note: Camera options vary based on mode, camera in use, etc.
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The following topics explain how to take photos and record videos with your
phone’s camera.
Camera cautions
If the lens is dirty: Fingerprints and smudges on the camera lens may
result in blurry photos or videos. If this happens, wipe the lens with a
soft, dry cloth.
Avoid exposure to direct sunlight: Do not expose the lens to direct
sunlight for long periods, as this can affect the color lter and distort
the color of photos and videos.
Take a photo
Note: If you have an SD card installed, set up, and formatted, photos and
videos will automatically be saved to the SD card. See “First Time Setup after
Inserting an SD Card” on page 20 for more details. If no card is installed,
photos and videos will be saved to your phone’s memory.
1. From the Home screen, tap Camera . You can also access the Camera
with one of the following methods:
•From the Home screen, swipe up to access Apps and tap Camera .
•Press the Power key twice quickly.
•From the Lock screen, swipe up from the bottom right corner of the screen.
2. Tap Photo to switch to Photo mode.
3. Aim the camera at your subject and tap to take the photo.
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Record a video
1. From the Home screen, tap Camera .
2. Tap Video to switch to Video mode.
3. Aim the camera at your subject and tap to start recording a video.
4. Tap again to stop recording and save your video.
Flash
Settings
Switch Cameras
Capture a video
Gallery
Video mode
Camera mode
Portrait mode
Translate mode
Space left
Zoom in/out
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Take a portrait
1. From the Camera screen, tap Portrait to switch to Portrait mode.
2. Position the object in the viewnder.
3. Tap
to take the portrait.
Portrait mode focuses on the face and blurs out the background.
Translate written words
1. From the Camera screen, tap Translate to switch to Translate mode.
2. Point your camera at words you don’t understand to translate them.
3. Tap to translate the written words.
Camera settings
You can adjust your camera’s settings using the icons on the main camera
screen and the full camera settings menu.
1. From the Home screen, tap Camera .
2. Tap Settings .
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Menu Function/Service
Night mode Optimize photos in low-light conditions.
HDR enhance
Brighten and expand the color range and clarity in our
still photos.
Flash Activate or deactivate the camera ash.
Face enhance Blur imperfections for awless seles.
Timer Set a countdown timer.
Photo aspect ratio Select a photo ratio, 4:3 or 16:9.
Grid type Activate or deactivate Grid mode.
Storage
Select a storage location. Available only when an SD
card is inserted.
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Gallery
Using the Gallery app, you can view photos and watch videos that you’ve
taken, downloaded, or copied onto your storage card or phone memory. For
pictures that are on your storage card or phone memory, you can do basic
editing such as rotating and cropping. You can also easily assign a photo as
your contact photo or wallpaper and share photos with your friends.
View photos and videos
1. From the Home screen, tap Gallery .
Tip: You can also access the Gallery by swiping up on the Home screen
to access Apps and tapping Gallery .
2. Tap an image or a video to view.
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Options while reviewing photos or videos
Zoom in or out on a photo
Tap the screen twice or pinch the screen to zoom in or out on a photo.
Viewing videos
Use the on-screen controls to play, pause, or stop the video playback.
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Edit photos
Rotate and save a photo
1. From the Home screen, tap Gallery .
2. Tap the photo you want to rotate.
3. Tap Edit > Rotate .
4. Tap Save copy to save a copy of your photo.
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Crop a picture
1. From the Home screen, tap Gallery .
2. Tap the photo you want to crop.
3. Tap Edit to access the Edit screen.
4. Tap Crop . A crop box appears on the photo.
5. To adjust the crop box size, drag the corners inward or outward to resize the
crop box.
6. Tap Save copy to apply the changes to the photo and save.
The cropped photo is saved in the album as a copy. The original photo will
remain unedited.
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Share pictures and videos
The Gallery app allows you to send photos and videos using email or MMS
messages. You can share photos and videos on your social networks, or send
them to another phone or your computer via Bluetooth.
1. From the Home screen, tap Gallery .
2. Tap the photos or videos you want to share.
Tip: To select multiple items, touch and hold an image to turn on Multi-select
mode. Tap to select the items you want to share.
3. Tap Share , then select to share using Bluetooth, Gmail, Duo,
Messaging, and more. Follow the on-screen prompts to send the photo or
video.
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Productivity
Use your phone to stay productive and organized with calendar, navigation,
alarm, ofce, and more productivity apps.
Calendar
Use the Calendar to create and manage events, meetings, and appointments.
Your Calendar helps organize your time and reminds you of important events.
InordertosyncwithyourGooglecalendar,youmustsignintoa Google
account on your phone.See “Google account” on page 45 for more
information on signing in or creating a Google account.
Calendar view
1. From the Home screen, swipe up to access Apps and tap Calendar .
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2. Tap Menu .
3. Select from one of the following calendar views:
•Schedule: Display all events.
•Day: Display today’s schedule by hour. Slide the screen to the left and
right to display the previous and the next day, respectively.
•3 days: Display the previous day, today, and the next day. Slide the
screen to the left and right to view the previous and next three days.
•Week: Display the current week. Slide the screen to the left and right to
view the previous and next week, respectively.
•Month: Display the current month. Slide the screen to the left and right to
view the previous and next month, respectively.
Schedule View Day View 3 Day View Week View Month View
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Add an event
1. From the Home screen, swipe up to access Apps and tap Calendar .
2. Tap Add to add an event.
3. Enter event details, and then tap Save.
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View calendar events
1. From the Home screen, swipe up to access Apps and tap Calendar .
2. Tap a date and an event to view the details.
Edit an event
1. From the Home screen, swipe up to access Apps and tap Calendar .
2. Tap a date and an event to view the details.
3. Tap Edit to edit the event.
4. When you are done editing, tap Save.
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Delete an event
1. From the Home screen, swipe up to access Apps and tap Calendar .
2. Tap a date and an event to view the details.
3. Tap Options > Delete to delete the event.
Calendar settings
1. From the Home screen, swipe up to access Apps and tap Calendar .
2. Tap Menu > Settings > General.
3. Tap an option to adjust Calendar settings.
Navigation apps
Your phone offers a number of location-based navigation programs to help
you gure out where you are and get you to where you’re going.
Enable location services on your phone
Before using any location-based services, you must enable your phone’s
location feature. For information about setting your phone’s location options,
see “Location” on page 177.
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Google Maps
Use the Google Maps app to determine your location, get directions, browse
local businesses and attractions, rate and review places, and more.
Search for destinations
Use Google Maps to locate and map a specic address or destination.
1. From the Home screen, swipe up to access Apps and tap Maps . You
can also access Maps from the Google folder on the Home screen. If
prompted, follow the on-screen instructions to accept terms of use.
Check route to destination
Tap to view current location
Select map type
Tap to use voice recognition
Enter destination
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2. Tap Search here.
3. Enter an address, city, facility name, etc., then choose a search result. You
will see your location on the map.
Google Maps operations
•View current location: Tap to nd your current location on the map.
•Explore nearby venue categories: Browse nearby venues by selecting a
category such as restaurants, parks, hotels, and more.
•Select map types for different views: Tap MAP TYPE and choose your
map view, or select to view map details such as trafc, street view, etc.
•Find a route to your destination: Tap GO , enter your desired start
location and destination, and tap a method of transportation (car, public
transit, or on foot) for a list of step-by-step directions to your destination.
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Google Go
Search for information saved on the phone, in apps, and on the Internet.
Use Google Go
1. From the Home screen, tap the Google Go bar. You can also access
Google Go by swiping up on the Home screen to access Apps and tapping
Google Go , or from within the Google folder.
2. Type your search keywords and tap Search . To search by voice, tap
Google Voice Search in the search bar and say your search terms.
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Use Google Voice Search
Tip: To quickly access Google Voice Search from any screen, press and
hold Home .
1. From the Home screen, swipe up to access Apps and tap Google Go .
2. Tap Google Voice Search .
3. Say your search terms and search results will appear.
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Calculator
Your phone’s convenient built-in calculator lets you perform basic
mathematical equations.
1. From the Home screen, swipe up to access Apps and tap Calculator .
2. Enter the rst number.
3. Tap a mathematical function key, then enter the second number.
4. Tap to view the result.
5. Tap to clear the results.
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View calculator history
1. From the Home screen, swipe up to access Apps and tap Calculator .
2. Tap Menu > History, or drag down on the History bar to view the
calculator history.
3. To clear the calculator history, tap Menu > Clear.
4. To return to the calculator, drag the History bar back up or tap the
Back button .
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Advanced calculator
1. From the Home screen, swipe up to access Apps and tap Calculator .
2. Tap the blue bar on the right, or rotate the device to view more advanced
calculation functions.
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Clock
The Clock app allows you to set alarms, view different world times, use a
stopwatch, set a timer, and use your phone as a desk clock.
Set the date and time manually
Your phone uses the wireless network to receive the current date and time
automatically. You can also set the date and time manually.
1. From the Home screen, swipe up to access Apps and tap Clock .
2. Tap Menu > Settings > Change date & time > Use network-provided
time > Off.
3. Set the date and time manually.
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Create a new alarm
1. From the Home screen, swipe up to access Apps and tap Clock .
2. Tap Alarm .
3. Tap .
4. Set the time for the alarm and tap OK. You can also tap to enter the
time directly.
5. Set more alarm details, if desired.
Keyboard entry
Alarm options
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Feature Description
Repeat Select the days to repeat the alarm.
Alarm sound Select a sound to play for the alarm.
Vibrate Activate alarm vibration.
Label Enter a name for the alarm.
Delete Delete the current alarm.
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Turn an alarm off
1. To turn an alarm off, drag the Alarm Clock to Dismiss .
2. To snooze the alarm for 10 minutes, drag the Alarm Clock to Snooze
.
Swipe left
to snooze
Swipe right
to dismiss
Delete an alarm
1. From the Home screen, swipe up to access Apps and tap Clock .
2. Tap the alarm you want to delete from the alarm list.
3. Tap Delete.
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World clock
The World clock lets you keep track of the current time in multiple cities
around the globe.
1. From the Home screen, swipe up to access Apps and tap Clock .
2. Tap Clock if not already selected. Tap to access the World
clock screen.
3. Type to enter a city name and select the city you want to add from the list.
•Toremoveacity,touchandhold,thendragthecitytothetrashcan.
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Timer
1. From the Home screen, swipe up to access Apps and tap Clock .
2. Tap Timer to access the Timer screen.
3. Enter the amount of time into the Timer.
4. Tap to begin timing.
5. Tap to pause timing.
•Tap again to resume timing.
•Tap Reset to reset the timer back to zero.
•Tap Delete to delete the timer.
•Tap Add timer to add another timer. Swipe up and down to view other
active timers.
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Stopwatch
1. From the Home screen, swipe up to access Apps and tap Clock .
2. Tap Stopwatch to access the Stopwatch screen.
3. Tap to begin the stopwatch.
4. Tap to stop the stopwatch.
•Tap again to resume timing.
•Tap Reset to reset the stopwatch to zero.
5. Tap Share to share the stopwatch time.
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Bedtime
1. From the Home screen, swipe up to access Apps, and tap Clock .
2. Tap Bedtime to access the Bedtime screen.
3. Set your sleep time and wake-up time.
Your phone will enter Bedtime mode during the sleep time. In Bedtime mode,
phone notications for calls, texts, and other interruptions will be turned off.
And the phone’s display color will be turned into black and white to reduce
the chance of you staying up and using your phone.
A wake up alarm will be set automatically to wake you up at the wake-up
time you’ve set.
There are the following options for you to manage your
sleep:
•See recent bedtime activity
Keep track of your screen time and see estimates of
time spent in bed. This is based on when your phone
remained motionless in a dark room.
•Listen to sleep sounds
You can play soothing music to help you fall asleep.
Sleep sounds don’t play automatically.
•See your upcoming events
To make sure your alarm is set before any events, allow
Clock to access your calendar.
Note: You can add Bedtime mode to the Quick Settings
Panel to enable or disable this mode quickly and easily.
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Entertainment and activities
The following topics provide an overview of your phone’s entertainment apps.
YouTube
View videos uploaded to YouTube and upload your own videos.
View YouTube videos
Note: You can use the YouTube app to view videos on YouTube even if you
aren’t signed in to a YouTube account.
1. From the Home screen, swipe up to access Apps and tap YouTube .
Note: You can also access YouTube from the Google folder on the Home screen.
Account
& options
Search
Notications
Cast screen
•If you are prompted to provide conrmation to use the site, follow the
on-screen instructions to continue.
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2. Browse YouTube channels and tap a video to view.
3. The video will play on your phone screen. Tap the screen to pause or
resume play while watching.
Post a video to YouTube
You can post videos to your YouTube account from your phone. Before
posting, you must set up a YouTube account and sign in on your phone.
1. From the Home screen, swipe up to access Apps and tap YouTube .
2. Tap Record/Post Video .
Note: You may be prompted to allow access to your photos, camera, and
microphone. Tap ALLOW ACCESS to continue.
3. Select a video to upload, record a new video to upload, or stream a live
video. Enter a title, description, and tags, and select a privacy setting.
Record/
Post video
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Settings
The topics in this section will cover your phone’s settings and options.
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Basic settings
From the Home screen, swipe up to access Apps and tap Settings to
access your phone’s Settings menu. You can also access the Settings menu
from the Status bar. Swipe the Status bar down twice and tap Settings .
The table below outlines the Settings categories.
Category Description
Network & internet
Set Wi-Fi, mobile network, Hotspot, VPN,
Airplane mode, and view data usage.
Connected devices
Manage the settings on devices connected
by Bluetooth, Cast, USB, etc.
Apps &
notications
View your recently opened apps, manage the
settings on notications, permissions, etc.
Battery Monitor your phone’s battery usage.
Display Set wallpaper, brightness, font size, etc.
Sound Set ringtone, operation tones, etc.
Storage
Manage internal storage on your phone and
provide menu choices for an optional SD card
(not included).
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Category Description
Privacy
Manage apps permissions, set your account
activity and personal data, etc.
Location View and manage apps using your location.
Security
Turn on Find My Device, set screen lock
methods, password settings, etc.
Accounts
Manage all your email, social networking, and
picture and video sharing accounts.
Accessibility
Set accessibility options such as screen
magnication, hearing aid compatibility, etc.
Digital Wellbeing &
parental controls
Statistics screen usage time, app timers,
bedtime schedules, manage notications, etc.
Google Check and set Google service options.
System
Set language and time, manage reset
options, enable backup, and view more
important information about your phone.
About phone View information about your device.
Software Update Manage software updates for your phone.
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Network & internet
Manage network and connectivity settings.
Wi-Fi
Connect your device to a Wi-Fi network
1. From the Home screen, swipe up to access Apps and tap Settings .
2. Tap Network & internet .
3. Slide the Wi-Fi switch to the On position to turn it on.
Your phone will automatically search for available networks and you will be
able to see the names and security settings of in-range Wi-Fi networks.
•To disable Wi-Fi, slide the Wi-Fi switch to the Off position.
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4. Tap the Wi-Fi network you want to connect to, enter the password (if
applicable), and tap CONNECT. Your phone will be connected to the
selected Wi-Fi network.
Wi-Fi Password
•The password for a household wireless LAN router is sometimes found on a
sticker on the router (WEP, WPA, KEY, etc.) or QR code. Contact the router
manufacturer for information. For the password for a public wireless LAN,
check with user’s service provider.
• Entering a password is not required if an access point is not security protected.
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Manually connect to a Wi-Fi network
1. From the Home screen, swipe up to access Apps and tap Settings .
2. Tap Network & internet > Wi-Fi.
3. Slide the Use Wi-Fi switch to the On position to turn it on.
4. Tap Add network.
5. Enter the required information and tap SAVE to continue.
Scan network QR code
(if available)
Enter network
name
•Network name: Enter the network name.
•Security: Select a security option and enter your password.
•Advanced options: Show advanced options, such as IP settings and
Proxy settings.
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Wi-Fi preferences
Create and manage wireless access points.
•Turn on Wi-Fi automatically: Wi-Fi will be turned on automatically when
you are near high-quality saved networks, like your home network.
•Notify for public networks: Receive notications about open networks
when Wi-Fi is turned on.
•Advanced
•Passpoint: Enable or disable the function of seamlessly connecting to
Passpoint
TM
enabled Wi-Fi access points without needing a password.
•Install certicates: Allow authentication to access les.
•Network rating provider: Select your preferred network rating provider.
•Wi-Fi Direct: Connect to devices with Wi-Fi Direct.
Saved networks
Tap to view your saved Wi-Fi networks.
Wi-Fi data usage
Tap to view the Wi-Fi data used by each app.
Wi-Fi Calling
1. From the Home screen, swipe up to access Apps and tap Settings .
2. Tap Network & internet > Wi-Fi Calling.
3. Slide the switch to the On position to enable Wi-Fi Calling.
Note: To use Wi-Fi Calling, you will need to set up an Emergency Address.
When the Emergency Address is successfully set, you will see the Wi-Fi
Calling icon in the Status bar.
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•About Wi-Fi Calling: Tap to view more information about Wi-Fi Calling.
•Emergency Address: Tap to update your emergency address to help
emergency services nd you if you call 911.
Note: You must have an active Wi-Fi connection to send or receive calls and
messages with Wi-Fi Calling.
Mobile network
1. From the Home screen, swipe up to access Apps and tap Settings .
2. Tap Network & internet > Mobile network.
3. Slide the Use SIM switch to the On position to enable SIM network.
•Mobile Data: Slide the switch to the On position to enable data
access on your mobile network.
•International Data Roaming: Slide the switch to the On position to
enable international data roaming.
•App data usage: View the mobile data usage of each app.
•Data warning & limit: View the following data management options:
•Mobile data usage cycle: Set the date the data usage cycle resets.
•Set data warning: Slide the switch to the On position to enable
alerts when your mobile data usage reaches the amount set.
•Data warning: Set the data usage amount. Your phone will notify you
when it reaches the amount set. Data usage measured by your phone
is an approximate amount, and it may differ from the actual amount.
•Set data limit: Slide the switch to the On position to enable
data limits.
•Data limit: Set a data limit. Your phone will turn off mobile data when it
reaches the limit set.
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•Automatically select network: Slide the switch to the On position to
enable network selection automatically.
•Advanced:
•Choose network: Tap to select the network type you preferred. This
option grays out when Automatically select network is enabled.
•Access Point Names: Select or add APNs.
Airplane mode
Disable all network communication.
1. From the Home screen, swipe up to access Apps and tap Settings .
2. Tap Network & internet > Advanced > Airplane mode.
3. Slide the switch to the On position to activate Airplane mode.
Hotspot & tethering
Share your phone’s internet connection with other devices.
Note: Using your phone as a mobile hotspot increases battery consumption
and data usage.
Mobile hotspot
1. From the Home screen, swipe up to access Apps and tap Settings .
2. Tap Network & internet > Advanced > Hotspot & tethering > Mobile
Hotspot.
3. Slide the switch to the On position to activate the mobile hotspot.
•Hotspot name: Set the hotspot name.
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•Security: Turn hotspot security on or off.
•Hotspot password: Tap to set a hotspot password.
•Turn off hotspot automatically: Slide the switch to the On position to
turn off the hotspot automatically if no devices are connected.
•Advanced:
•Mobile Hotspot turn off timer: Set a timer for the hotspot to
automatically turn off.
•Maximum connections: Tap to set the maximum number of users
allowed to connect to the hotspot.
•Connected users: View your connected users.
•Blocked users: View your blocked users.
USB tethering
Share your phone’s internet connection via USB.
1. Connect your phone to the device that you want to share your internet with
using a type-c USB cable before continuing to the next step.
2. From the Home screen, swipe up to access Apps and tap Settings .
3. Tap Network & internet > Advanced > Hotspot & tethering > USB
tethering.
4. Slide the USB tethering switch to the On position to enable USB tethering.
Bluetooth tethering
Share your phone’s internet connection via Bluetooth.
1. From the Home screen, swipe up to access Apps and tap Settings .
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2. Tap Network & internet > Advanced > Hotspot & tethering > Bluetooth
tethering.
3. Slide the Bluetooth tethering switch to the On position to enable
Bluetooth tethering.
Data Saver
To help reduce data usage, Data Saver prevents some apps from sending or
receiving data in the background.
1. From the Home screen, swipe up to access Apps and tap Settings .
2. Tap Network & internet > Advanced > Data Saver.
•Use Data Saver: Slide the Use Data Saver switch to the On position
to enable the data saving feature.
•Unrestricted data: Set apps to be allowed to use restricted data when
Data saver is on.
VPN (Virtual Private Networks)
Note: You need to set a screen lock PIN or password before you can use a VPN.
Add a VPN prole
1. From the Home screen, swipe up to access Apps and tap Settings .
2. Tap Network & internet > Advanced > VPN.
3. Tap Add VPN on the top right corner of the VPN screen to add a VPN
prole.
4. Follow the prompts to set up a VPN.
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Edit and delete a VPN
1. From the Home screen, swipe up to access Apps and tap Settings .
2. Tap Network & internet > Advanced > VPN.
3. Tap next to a VPN.
4. Edit the VPN and tap SAVE, or tap FORGET to delete the VPN.
Connect to a VPN
1. From the Home screen, swipe up to access Apps and tap Settings .
2. Tap Network & internet > Advanced > VPN.
3. Tap a VPN, enter your login information, and tap CONNECT.
•To disconnect, tap the VPN, and tap DISCONNECT.
Private DNS
1. From the Home screen, swipe up to access Apps and tap Settings .
2. Tap Network & internet > Advanced > Private DNS.
3. Select your Private DNS mode.
Wireless Emergency Alerts
1. From the Home screen, swipe up to access Apps and tap Settings .
2. Tap Network & internet > Advanced > Wireless Emergency Alerts.
•Allow alerts: Slide the switch to the On position to receive wireless
emergency alert notications.
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•Alerts:
•Extreme threats: Extreme threats to life and property. Slide the switch to
the On position to receive extreme threat alerts.
•Severe threats: Severe threats to life and property. Slide the switch to
the On position to receive severe threat alerts.
•AMBER alerts: Child abduction emergency bulletins. Slide the switch to
the On position to receive AMBER alerts.
•Public safety messages: Recommended actions that can save lives
and property. Slide the switch to the On position to receive public
safety messages.
•State and local tests: Test messages from state and local authorities.
Slide the switch to the On position to receive state and local test
messages.
•Test alerts: Receive Carrier tests and monthly tests from the safety alert
system.
•Emergency alert history: View all the alerts you’ve received before.
•Alert preferences:
•Vibration: Slide the switch to the On position to enable vibration
when receiving an alert.
•Alert reminder: Tap to set alert reminder.
•Spanish: Slide the switch to the On position to receive emergency
alerts in Spanish when possible.
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Connected devices
Manage settings for connected devices.
USB
Connect your phone to a computer using a USB cable to transfer data, share
network connectivity, or charge your phone.
1. From the Home screen, swipe up to access Apps and tap Settings .
2. Tap Connected devices > USB.
•USB controlled by:
•Connected device: Set the connected device to control the USB.
•This device: Set your phone to control the USB.
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•Use USB for:
• File Transfer: Select to transfer les between your phone and your
computer.
•USB tethering: Select to set the USB tethering mode.
•MIDI: Select to set this device as MIDI.
•PTP: Select to transfer PTP photos.
•No data transfer: Select to set No data transfer mode.
Pair new device
1. From the Home screen, swipe up to access Apps and tap Settings .
2. Tap Connected devices > Pair new device.
3. Pair with a device shown in the Available devices list.
Connection preferences
Manage various connection preferences.
Bluetooth
Wirelessly hear calls, connect speakers, transfer data, and more.
Activate Bluetooth
1. From the Home screen, swipe up to access Apps and tap Settings .
2. Tap Connected devices > Connection preferences > Bluetooth.
3. Slide the Bluetooth switch to the On position to turn it on.
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Rename this device
1. From the Home screen, swipe up to access Apps and tap Settings .
2. Tap Connected devices > Connection preferences > Bluetooth.
3. Tap Device name.
4. Enter a new name and tap RENAME to save.
Pair a Bluetooth device
1. From the Home screen, swipe up to access Apps and tap Settings .
2. Tap Connected devices > Connection preferences > Bluetooth.
3. Tap Pair new device.
4. Select the device you want to connect to within the Available devices list
and follow the prompts to connect.
•Make sure the device you want to connect with is discoverable via
Bluetooth.
•Depending on the device, you may be required to enter or accept a
passkey.
Rename a paired device
1. From the Home screen, swipe up to access Apps and tap Settings .
2. Tap Connected devices .
3. Under PREVIOUSLY CONNECTED DEVICES, tap Settings next to a paired
device name.
4. Tap Edit , enter a new name, and tap RENAME to save.
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Disconnect from a paired device
1. From the Home screen, swipe up to access Apps and tap Settings .
2. Tap Connected devices > Tap Settings next to a paired device
name, and tap FORGET.
Search for other devices
1. From the Home screen, swipe up to access Apps and tap Settings .
2. Tap Connected devices > Connection preferences > Bluetooth >
Pair new device.
Receive data via Bluetooth
When a device attempts to send a le to your phone using Bluetooth, you will
be prompted to accept or decline the request.
1. Tap ACCEPT.
2. To view the le received, swipe the Status bar down and tap Bluetooth
share: Received les, or locate the le from Bluetooth settings menu.
Open received les
1. From the Home screen, swipe up to access Apps and tap Settings .
2. Tap Connected devices > Connection preferences.
3. Tap Files received via Bluetooth.
4. Tap an item to open it.
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Cast
Scan for nearby devices to connect to and set them up. A notication will
appear when there are available devices to connect to.
1. From the Home screen, swipe up to access Apps and tap Settings .
2. Tap Connected devices
> Connection preferences > Cast.
3. Tap Menu
> Enable wireless display.
4. Tap a device to connect.
Printing
Connect your device to a printer on the same Wi-Fi network.
Add printer
1. From the Home screen, swipe up to access Apps and tap Settings .
2. Tap Connected devices
> Connection preferences > Printing.
3. Tap Default Print Service.
4. Slide the switch to the On
position to turn it on.
5. Tap Menu
> Add printer.
6. Tap an option to add a printer by IP address or by Wi-Fi Direct.
Files received via Bluetooth
1. From the Home screen, swipe up to access Apps and tap Settings .
2. Tap Connected devices > Connection preferences > Files received
via Bluetooth.
3. Tap an item to open it.
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Nearby Share
Nearby Share allows the rapid short-range exchange of images, videos, text,
contact info, directions, YouTube videos, and other data via Bluetooth and
Wi-Fi.
1. From the Home screen, swipe up to access Apps and tap Settings .
2. Tap Connected devices
> Connection preferences > Nearby Share.
3. Slide the switch to the On
position to enable this function.
4. Tap Device visibility to make your device visible to All Contacts or Some
Contacts.
Note: Nearby Share requires both sender and recipient
devices’ Bluetooth and Location to be turned on, both
devices are unlocked, and close together. To share les,
a Wi-Fi hotspot might be turned on temporarily.
If the content can be sent, a bottom sheet will appear
with a list of available contacts to share with.
Choosing a contact from the list sends a prompt to the
recipient that requires them to conrm the transfer.
When the content is sent, both devices will return to the
content on their screens closing the bottom sheet which
both had open.
Note: You can directly enable or disable Nearby Share
feature via Quick Settings Panel.
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Apps & notications
View current running applications and manage notications, permissions,
and more.
1. From the Home screen, swipe up to access Apps and tap Settings .
2. Tap Apps & notications .
Recently opened apps
1. From the Home screen, swipe up to access Apps and tap Settings .
2. Tap Apps & notications > SEE ALL APPS.
3. Tap an app to view detailed information. Tap OPEN to access this app, tap
DISABLE to disable this app, or tap FORCE STOP to stop this app.
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Conversations
Once you mark a message conversation as priority, or make any other
changes to conversations, they will appear here.
1. From the Home screen, swipe up to access Apps and tap Settings .
2. Tap Apps & notications > Conversations.
To change conversation settings, follow the below steps:
1. Swipe the Status bar down to display the Notication panel.
2. Touch and hold a conversation.
Notications
1. From the Home screen, swipe up to access Apps and tap Settings .
2. Tap Apps & notications > Notications.
•Notication history: Turn on notication history to see recent notications
and snoozed notications.
•Bubbles: Slide the switch to the On position to allow apps to show
bubbles.
•See all from last 7 days: Tap to see which applications showed
notications in the last 7 days.
•Notications on lock screen: Tap to select how you want notications to
be displayed on the lock screen.
•Advanced:
•Hide silent notications in status bar: Slide the switch to the On
position to hide silent notications in status bar.
•Allow notication snoozing: Slide the switch to the On position to
allow temporarily snoozing certain notications.
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•Suggested actions and replies: Slide the switch to the On position
to automatically show suggested actions and replies.
•Blink light: Slide the switch to the On position to turn the blinking
LED light indicator on.
•Default notication sound: Tap to select a default notication sound.
You can also customize your own ringtone by tapping Add
notication.
•Do Not Disturb: Tap to set Do Not Disturb behavior, exceptions,
schedule, and to turn it on or off.
Screen time
1. From the Home screen, swipe up to access Apps and tap Settings .
2. Tap Apps & notications > Screen time.
•You can tap Set timers for your apps to set daily timers for most apps.
When the app timer ends, the app is paused for the rest of the day.
Default apps
1. From the Home screen, swipe up to access Apps and tap Settings .
2. Tap Apps & notications > Advanced > Default apps.
3. Tap to set the default app for the browser, phone, messaging, etc. You can
also set default apps for opening links.
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Permission manager
1. From the Home screen, swipe up to access Apps and tap Settings .
2. Tap Apps & notications > Advanced > Permission manager.
3. Tap a function to view the current allowed apps.
4. Tap the app you want to modify permissions for, and select Allow or
Deny to adjust the permission settings.
Special app access
1. From the Home screen, swipe up to access Apps and tap Settings .
2. Tap Apps & notications > Advanced > Special app access.
3. Tap to view app access for special functions, such as battery optimization,
display over other apps, unrestricted data, usage access, etc.
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Battery
Monitor your phone’s battery usage through the Battery settings menu.
Check the battery consumption and percentage.
1. From the Home screen, swipe up to access Apps and tap Settings .
2. Tap Battery .
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Battery consumption notication
Monitor the amount of battery being used by apps. If battery usage
increases too much, your phone will suggest actions you can take.
1. From the Home screen, swipe up to access Apps and tap Settings .
2. Tap Battery , then tap the Battery consumption notication to ensure
apps are running normally.
Battery Saver
1. From the Home screen, swipe up to access Apps and tap Settings .
2. Tap Battery > Battery Saver.
•Tap to turn the Battery Saver on, or tap to turn the
Battery Saver off. The Battery Saver will automatically turn off when the
phone is plugged in and turn on when the phone is unplugged.
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•Set a schedule: Tap Based on percentage and drag the slider to the
percentage you need. The Battery Saver will turn on automatically when
your phone reaches that battery percentage.
Battery Manager
1. From the Home screen, swipe up to access Apps and tap Settings .
2. Tap Battery > Battery Manager.
3. Slide the Use Battery Manager switch to the On position to enable the
battery manager.
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Battery percentage
1. From the Home screen, swipe up to access Apps and tap Settings .
2. Tap Battery > Battery percentage.
3. Slide the switch to the On position to show the battery percentage in
the Status bar.
Last full charge
View the time of the last full charge.
Screen usage since full charge
View the amount of screen usage since the last full charge.
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Display
Usethephone’sDisplaysettingsmenutoadjustitemssuchaswallpaper,
brightness,screen timeout, and more.
1. From the Home screen, swipe up to access Apps and tap Settings .
2. Tap Display .
Brightness level
Tap to adjust the screen brightness level. Drag the slider to adjust the
brightness level manually.
Dark theme
Slide the switch to the On position to enable the dark theme.
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Night Light
Tap to set a Night Light schedule and intensity. You can also enable
automatic Night Light until sunrise.
Adaptive brightness
Slide the switch to the On position to enable Adaptive brightness. When
turned on, your phone will automatically adjust screen brightness based on
the lighting conditions.
Wallpaper
Set the wallpaper on the phone. Choose from Gallery Go and Wallpapers.
Advanced
Screen timeout
Tap to set screen timeout. Your screen will automatically go to sleep after the
set amount of time.
Auto-rotate screen
Slide the switch to the On position to enable screen rotation.
Font size
Drag the slider to adjust the font size.
Display size
Drag the slider to adjust the display size.
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Screen saver
Set the screen saver, adjust screen saver settings, and set the time to activate
the screen saver.
Lock screen
Manage what will show on the lock screen.
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Sound
TheSoundsettingsmenuletsyoucontrolyourphone’saudio,fromringtones
andalertstotap tones and notications.
1. From the Home screen, swipe up to access Apps and tap Settings .
2. Tap Sound .
Media volume
Drag the slider to adjust the media and alert notication volume.
Call volume
Drag the slider to adjust the call volume.
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Notication volume
Drag the slider to adjust the notication volume.
Ring volume
Drag the slider to adjust the ring volume.
Alarm volume
Drag the slider to adjust the alarm volume.
Vibrate for calls
Select the checkboxes to enable or disable vibration for calls.
Do Not Disturb
Tap to manage Do Not Disturb settings. Some notications will be silenced
when Do Not Disturb is turned on.
Media
Slide the switch to the On position to hide player when the media
session has ended.
Shortcut to prevent ringing
Tap to set the key shortcut to prevent ringing.
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Advanced
Phone ringtone
Select a ringtone for incoming phone calls. You can customize your own
ringtone by tapping Add ringtone.
Default notication sound
Select the default notication sound. You can customize your own notication
sound by tapping Add notication.
Default alarm sound
Select the default alarm sound. You can customize your own alarm sound by
tapping Add alarm.
Other sounds and vibrations
•Dial pad tones: Enable or disable dial pad tones.
•Screen locking sound: Enable or disable screen locking sounds
•Charging sounds and vibration: Enable or disable the charging sound
and vibration.
•Touch sounds: Enable or disable touch sounds.
•Touch vibration: Enable or disable touch vibration.
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Storage
The Storage settings menu allows you to manage internal storage on your
phone and provides menu choices for an optional SD card (not included).
1. From the Home screen, swipe up to access Apps and tap Settings .
2. Tap Storage .
3. Tap Internal shared storage, then tap an app category to view the storage
amount used by each app.
4. Delete backed up les by tapping FREE UP SPACE.
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SD card
Tap SD CARD to view les stored on your SD card.
•Tap to unmount the card to allow for safe removal.
•Tap SD CARD > MOUNT to mount the card and make it available for use.
•Tap SD CARD > > Storage settings > Format to format your SD card.
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Privacy
The Privacy settings will help you to secure your device, protect your data,
and keep your privacy.
1. From the Home screen, swipe up to access Apps and tap Settings .
2. Tap Privacy .
Permission manager
Control permission for apps that use your camera, location, microphone,
contacts, storage, etc.
Show passwords
Display characters briey as you type passwords.
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Notications on lock screen
Choose to show or hide notication content on the lock screen.
Autoll service from Google
Autoll your information from your Google account.
1. From the Home screen, swipe up to access Apps and tap Settings .
2. Tap Privacy > Autoll service from Google > CONTINUE.
3. Fill in the categories with information you would like to autoll, such as an
address, payment methods, etc.
Advanced
Google location history
Tap to view your location history.
Activity controls
Choose the activities and information you allow Google to save.
Ads
Tap to control advertising ID and personalization.
Usage & diagnostics
Share data to help improve Android.
1. From the Home screen, swipe up to access Apps and tap Settings .
2. Tap Privacy > Advanced > Usage & diagnostics.
•Slide the switch to the On position to enable Usage & diagnostics.
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Location
The Location settings will help you to secure your device, protect your data,
and keep your privacy.
1. From the Home screen, swipe up to access Apps and tap Settings .
2. Tap Location .
3. Slide the Use location switch to the On position to turn location
services on.
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Recent location requests
View a list of apps that have recently requested your location.
App access to location
Tap to view which apps have permission to access location services.
Wi-Fi and Bluetooth scanning
•Wi-Fi scanning: Improve location accuracy by allowing system apps and
services to detect Wi-Fi networks at any time.
•Bluetooth scanning: Improve location accuracy by allowing system apps
and services to detect Bluetooth devices at any time.
Advanced
Emergency Location Service
Slide the switch to the On position to turn Emergency Location Services
(ELS) on. When you call or text an emergency number, your device will use
ELS to automatically send your location to emergency responders.
Google Location Accuracy
Slide the Google Location Accuracy switch to the On position to use GPS,
Wi-Fi, Bluetooth, mobile networks, and sensors to determine your location.
Google Location History
Slide the Google Location History switch to the On position to save
where you go with your devices.
Google Location Sharing
Tap to share your real-time location from your devices with people you choose.
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Security
The Security settings will help you to secure your device, protect your data,
and keep your privacy.
1. From the Home screen, swipe up to access Apps and tap Settings .
2. Tap Security .
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Google Play Protect
Google will regularly check your device and prevent/warn you of potential
harm. Only apps from Play Store will be checked.
1. From the Home screen, swipe up to access Apps and tap Settings .
2. Tap Security > Google Play Protect.
•Tap Scan to start scanning your device for harmful apps.
•Tap Settings to view Play Protect settings:
•Slide the Scan apps with Play Protect switch to the On position to
enable regular scanning for harmful apps on your device.
•Slide the Improve harmful app detection switch to the On position
to enable sending unknown apps to Google for better detection.
Find My Device
Find My Device helps you locate your device remotely, keeping your data
safe if your phone is lost.
1. From the Home screen, swipe up to access Apps and tap Settings .
2. Tap Security > Find My Device.
3. Slide the switch to the On position to activate Find My Device.
•There are several ways available to locate your device.
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Security update
Check for new software updates for your device.
1. From the Home screen, swipe up to access Apps and tap Settings .
2. Tap Security > Security update.
3. Tap Check for update to check for updates.
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Screen lock
1. From the Home screen, swipe up to access Apps and tap Settings .
2. Tap Security > Screen lock.
•None: Disable any screen lock.
•Swipe: Tap to set swipe to unlock.
• Pattern: Tap to set an unlock pattern. Follow the prompts to nish the settings.
•PIN: Tap to set a PIN code as the screen unlock method.
•Password: Tap to set a password as the screen unlock method.
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Important: To protect your phone and data from unauthorized access, it is
recommended that you use the highest security level available (Password
protection). It is also recommended you frequently change your password to
ensure the safety of your phone and personal data. If you failed to enter the
correct pattern, PIN, or password, after ve attempts, you will be prompted to
wait for 30 seconds before you can try again.
3. Tap next to Screen lock to adjust some settings on screen lock.
•Make pattern visible: Slide the switch to the On position to make the
pattern visible.
•Lock after screen timeout: Tap to set an automatic lock timer.
•Power button instantly locks: Slide the switch to the On position to
activate instant lock with the power button.
Note: “Make pattern visible” is only available when the pattern screen lock is
set.
Smart Lock
Unlock your device automatically in certain conditions. For more information
about Smart Lock, tap Menu > How it works or Help.
1. From the Home screen, swipe up to access Apps and tap Settings .
2. Tap Security > Smart Lock.
•On-body detection: Tap and slide the switch to the On position to
activate. Your device will now be kept unlocked while it is on you.
•Trusted places: Tap to add a trusted location where the device can
remain unlocked.
•Trusted devices: Tap to add a second device that keeps your device
unlocked when it is nearby.
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Device admin apps
1. From the Home screen, swipe up to access Apps and tap Settings .
2. Tap Security > Device admin apps.
3. Enable or disable Device admin apps according to your preference.
SIM card lock
1. From the Home screen, swipe up to access Apps and tap Settings .
2. Tap Security > SIM card lock.
•Slide the Lock SIM card switch to the On position to enable SIM card
lock. SIM lock will require you to enter a PIN to use your device.
•Tap Change SIM PIN to change the PIN code.
Encryption & credentials
1. From the Home screen, swipe up to access Apps and tap Settings .
2. Tap Security > Encryption & credentials.
•Encrypt phone: Your phone is already encrypted.
•Storage type: Your phone’s credential storage type is hardware-backed.
•Trusted credentials: Tap to view trusted security certicates.
•User credentials: Tap to view and modify stored credentials.
•Install a certicate: Tap to install certicates from the SD card.
•Clear credentials: Tap to remove all certicates.
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Trust agents
1. From the Home screen, swipe up to access Apps and tap Settings .
2. Tap Security > Trust agents.
3. View your trusted agents. Slide the switch to the On or Off
position to turn them on or off.
App pinning
1. From the Home screen, swipe up to access Apps and tap Settings .
2. Tap Security > App pinning.
3. Slide the switch to the On or Off position to turn it on or off. When
turned on, you can use App pinning to keep the current app in view until
you unpin it.
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Accounts
Set up and manage all of your accounts, including your Google Account
and other social networking accounts, through the Accounts settings menu.
Add account
1. From the Home screen, swipe up to access Apps and tap Settings .
2. Tap Accounts > Add account.
3. Tap the type of account you want to add.
4. Follow the prompts to enter your credentials and set up the account.
•For more information about setting up a Google account, see “Google
account” on page 45.
Automatically sync data
1. From the Home screen, swipe up to access Apps and tap Settings .
2. Tap Accounts > Automatically sync app data.
3. Slide the Automatically sync app data switch to the On position to
activate automatic data syncing.
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Accessibility
The Accessibility settings menu allows you to manage accessibility-related
apps. Accessibility services are special features to make the device easier to
use for those with certain physical disabilities.
1. From the Home screen, swipe up to access Apps and tap Settings .
2. Tap Accessibility .
Real-Time text call
1. From the Home screen, swipe up to access Apps and tap Settings .
2. Tap Accessibility > Real-Time text call.
3. Manage RTT call options.
•RTT call button: Tap to select Always Visible to always have access to the
RTT call button.
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•RTT transcript: Slide the switch to the On position to turn the transcript
of history on and off.
Downloaded Apps
View a list of downloaded accessibility apps.
Text-to-speech output
1. From the Home screen, swipe up to access Apps and tap Settings .
2. Tap Accessibility > Text-to-speech output.
•Preferred engine: Tap to set the text-to-speech engine (Google is
default). Tap to manage text-to-speech settings.
•Language: Tap to set the language for using this function.
•Speech rate: Drag the slider to adjust speech rate.
•Pitch: Drag the slider to adjust pitch.
•Tap PLAY to play the example.
•Tap RESET to reset all Text-to-speech settings to the default settings.
Display
•Font size: Drag the slider to adjust the font size.
•Display size: Drag the slider to make the items on your screen
smaller or larger.
•Dark theme: Enable the dark theme.
•Magnication: Enable screen magnication.
•Magnication shortcut: Slide the switch to the On or Off
position to enable or disable magnication shortcuts. Tap
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Magnication shortcut to view shortcut details.
• Tap accessibility button: Select the checkbox to enable or disable
magnication using the accessibility button at the bottom of your
screen.
• Hold volume keys: Select the checkbox to enable or disable
magnication by pressing and holding both volume keys.
•Triple-tap screen: Select the checkbox to enable or disable
magnication after tapping three times.
•Color correction: Enable color correction. This may affect performance.
•Color inversion: Enable color inversion. This may affect performance.
•Large mouse pointer: Enable the large mouse pointer function.
•Remove animations: Enable or disable animations.
Interaction controls
•Autoclick (Dwell timing): Enable automatic clicking when using a
mouse. When enabled, you can drag the slider to adjust the amount of
time between the mouse stopping and the click.
•Power button ends call: Enable ending calls by pressing the Power key.
•Auto-rotate screen: Enable or disable screen rotation. See “Portrait and
landscape screen orientation” on page 30 for more information.
• Touch & hold delay: Set the touch & hold delay to Short, Medium, or Long.
•Time to take action (Accessibility timeout): Choose how long to show
messages that ask you to take an action.
•Vibration & haptic strength: Enable or disable ring, notication, and
touch feedback vibration.
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Audio & on-screen text
•Mono audio: Enable combining channels when playing audio.
•Audio balance: Drag the slider left or right to adjust the audio balance
from the speaker.
•Caption preferences: Enable or disable captions. You can also set
caption display language, text size, and caption style.
Experimental
•High contrast text: Enable high contrast text display.
•Advanced:
•Shortcut from lock screen: Allow feature shortcut to turn on from the
lock screen.
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Digital Wellbeing & parental controls
Your Digital Wellbeing tools
Use app timers and other tools to keep track of screen time and unplug
more easily.
1. From the Home screen, swipe up to access Apps and tap Settings .
2. Tap Digital Wellbeing & parental controls .
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Ways to disconnect
•Dashboard: View your screen time and set timers for your apps.
•Focus mode: Pause distracting apps when you need time to focus.
Reduce interruptions
•Manage notications: Enable or disable the notications of apps.
•Do Not Disturb: Mute your device, but allow exceptions such as calls or
texts from certain contacts.
Show icon in the app list
Slide the switch to the On position to enable icons in the app list.
Parental controls
Add content restrictions and set other limits to help your child balance their
screen time.
Google
Congure your device’s Google settings. Available options depend on your
Google account.
1. From the Home screen, swipe up to access Apps and tap Settings .
2. Tap Google .
3. Select an option to customize your Google account settings.
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System
Manage detailed settings for your phone, including language and input
settings, battery and storage, date and time, etc.
Languages & input
Set the language for the phone’s menus and keyboards, select and
congure keyboard settings, congure speech input settings, and more.
Languages
1. From the Home screen, swipe up to access Apps and tap Settings .
2. Tap System > Language & input > Languages.
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3. View your languages.
•When more than one language has been added, you can touch and
hold the language, then drag it up to the rst position to set as the default
display language.
•To add a language, tap Add a language, then select the language
you want to add.
•To remove a language, tap Menu > Remove.
Keyboards
•On-screen keyboard: View your virtual keyboard settings.
•Manage on-screen keyboards: Activate or deactivate your virtual
keyboards.
•Physical keyboard: View your physical keyboard settings.
•Use on-screen keyboard: Slide the switch to the On or Off
position to enable or disable displaying a virtual keyboard while a
physical keyboard is active.
•Keyboard shortcuts: Tap to set keyboard shortcuts.
Advanced
•Spell checker: Slide the switch to the On or Off position to
enable or disable the spell checker.
•Autoll service: Enable or disable the autoll function.
•Personal dictionary: Add custom words to your personal dictionary. Tap
Add to add a word to the dictionary.
•Pointer speed: Set the speed of the pointer for a mouse/track pad.
•Text-to-speech output: Manage settings on the text-to-speech function.
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Gestures
Quickly open camera
Open the Camera app from any screen by quickly pressing the Power key
twice. Slide the switch to the On position to enable.
Prevent ringing
Press the Power key and the Volume up key together to activate Vibrate or
Mute mode. Slide the switch to the On position to enable the Prevent
ringing function.
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Date & time
1. From the Home screen, swipe up to access Apps and tap Settings .
2. Tap System > Date & time.
•Use network-provided time: Tap to automatically use the time and date
provided by a connected Wi-Fi network. Disable this function to enter the
date and time manually.
•Set date: Tap to set the date manually. This option is available only when
the Use network/GPS-provided time function is disabled.
•Set time: Tap to set the time manually. This option is available only when
the Use network/GPS-provided time function is disabled.
•Automatic time zone: Slide the switch to the On position to
automatically set the time zone.
•Select time zone: Manually select your time zone. This option is available
only when the Automatic time zone function is disabled.
•Use locale default: Slide the switch to the On position to use the
default time format.
•Use 24-hour format: Slide the switch to the On position to enable
the 24-hour time format.
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Backup
Your phone’s Backup settings let you back up your phone’s data and settings
to Google servers before resetting your phone to the original factory settings.
1. From the Home screen, swipe up to access Apps and tap Settings .
2. Tap System > Backup.
3. Slide the Back up to Google Drive switch to the On or Off
position to enable or disable automatic backup to your Google Drive.
Reset options
1. From the Home screen, swipe up to access Apps and tap Settings .
2. Tap System > Reset options.
•Reset Wi-Fi, mobile & Bluetooth: Reset all network settings, including
Wi-Fi, Mobile data, and Bluetooth. Tap RESET SETTINGS to reset.
•Reset app preferences: Reset all app preferences, including disabled
apps, disabled app notications, default apps, background data
restrictions, etc. Tap RESET APPS to reset.
•Erase all data (factory reset): Completely erase all data from your
phone’s internal storage and reset the device to factory settings. Tap
Erase all data to reset.
Note: Performing a factory reset will also erase any data on an installed SD
card. Unmount the card to avoid losing any data you may have stored on it.
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About phone
Access important phone information, search for and apply updates, and
view legal and safety information.
1. From the Home screen, swipe up to access Apps and tap Settings .
2. Tap About phone .
•Device name: Tap to edit your phone’s display name.
•Phone number: Display your phone number.
•Emergency information: Add medical information and emergency
contacts to help rst responders in an emergency. Anyone can read this
information from your lock screen and dial your emergency contacts
without unlocking your phone.
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•Medical information: Add your medical information such as your
name, address, blood type, allergies, etc.
•Emergency contacts: Choose contacts as your emergency contacts to
be accessed from the lock screen in case of an emergency.
•Legal information: View your device’s legal information, including third-
party licenses, Google legal, system web view licenses, etc.
•SIM status: View your SIM status information, such as the Network, Phone
number on SIM, Mobile network state, etc.
•Model & hardware: View your device model and hardware information.
•IMEI: View your IMEI.
•Android version: View your device’s current Android version and other
relevant information.
•IP address: View your IP address.
•Wi-Fi MAC address: View your Wi-Fi MAC address.
•Device Wi-Fi MAC address: View your device’s xed MAC address.
•Bluetooth address: View your Bluetooth address.
•Up time: View your up time.
•Custom build version: View your Custom build version.
•Build number: View your build number.
Software Update
Check for new software updates for your device.
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Getting help
The topics in this section will cover troubleshooting tips and phone specications.
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For assistance
Troubleshooting
Check below for solutions to common problems you may experience.
Problem: The phone freezes or operations are unstable.
Solution: Restart the device. Press and hold the Power key, then tap Restart.
Note: Data that was being edited will be erased when the device is restarted.
Problem: The device starts freezing after installing a new app.
Solution: The newly-installed app may be causing the device to freeze.
Uninstall the app in Safe mode. To enable Safe mode:
•Press and hold the Power key, then touch and hold Power off. Read the
disclaimer for Safe mode, and then tap OK.
• After turning the phone on in Safe mode, “Safe mode” will appear at
the bottom left corner.
• After restarting in Safe mode, your phone can be powered on as usual.
• Before enabling Safe mode, it is recommended that you back up
important data.
•To exit Safe mode, restart the device. Press and hold the Power key, then
tap Restart. The phone will reboot in normal mode.
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Problem: The phone will not make calls, send messages, check email, or
connect to the Internet.
•Solution 1: The network signal may be too weak or you may be out of the
service area. Return to an area with a strong network signal.
• Solution 2: Restart the device. Press and hold the Power key, then tap Restart.
• Solution 3: Make sure Airplane mode is not active. From the Home screen,
swipe up to access Apps and tap Settings > Network & internet >
Advanced > Airplane mode and ensure the switch is in the Off position.
•Solution 4: Make sure mobile data is enabled. From the Home screen,
swipe up to access Apps and tap Settings > Network & internet
> Mobile network and ensure the switch is in the On position.
Problem: The battery drains too quickly.
Solution: Making calls or connecting to a mobile network outside of your
service area will drain the battery. Certain apps and functions can also drain
the battery.
Tip: You can enable the Battery Manager to help identify which apps are
draining the battery. From the Home screen, swipe up to access Apps and
tap Settings > Battery > Battery Manager and slide the switch to the
On position.
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Problem: An app will not download or install.
•Solution 1: Make sure the device has enough space for the app. Apps
may not be installed with minimal free space on the phone or SD card. To
check free storage space, see “Storage” on page 173.
•Solution 2: The app is not supported by your phone. Make sure your
software version is up to date and download any updates.
Problem: The phone will not unlock.
•Solution 1: Make sure you entered your pattern/PIN/password correctly.
• Solution 2: Restart the device. Press and hold the Power key, then tap Restart.
Note: Data that was being edited will be erased when the device is restarted.
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Specications
The following tables list your phone’s and battery’s specications.
Phone specications
Specification Description
Weight Approx. 161 g
Continuous talk time Up to 17.6 hours
Continuous standby time Up to 472 hours
Charging time Approx. 3 hours
Dimensions (L x W x H) Approx. 149.88 x 72.93 x 9.6 mm
Display 5.5 HD+, TN 18:9, 1440 x 720
Processor 1.8 GHz Quad-core, MediaTek MT6761WE
Cameras Rear: 8 MP, Front: 5 MP
Memory 2 GB RAM / 32 GB ROM
Communication speed
2G: N/A
3G: B2, 4, 5
4G LTE: B2, 4, 5, 12, 14, 30
Android version Android 11 Go Edition
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Battery specications
Item Description
Voltage 3.85 V
Type Lithium-ion
Capacity
Typical capacity: 2550 mA
Rated capacity: 2500 mA
Licenses
microSD Logo is a trademark of SD-3C LLC.
The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and
any use of such marks by its afliates is under license. Other trademarks and
trade names are those of their respective owners.
Cricket
®
Debut
TM
Smartphone Bluetooth Declaration ID D047694.
The Wi-Fi Logo is a certication mark of the Wi-Fi Alliance.
Copyright information
Google, Android, Google Play and other marks are trademarks of Google
LLC. All other trademarks are the property of their respective companies.
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Safety and use
The topics in this section will introduce how to use your mobile device safely.
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Please read before proceeding
THE BATTERY IS NOT FULLY CHARGED WHEN YOU TAKE IT OUT OF THE BOX. DO NOT
REMOVE THE BATTERY PACK WHEN THE PHONE IS CHARGING. YOUR WARRANTY IS
INVALIDATED IF YOU DISASSEMBLE OR ATTEMPT TO DISASSEMBLE THE DEVICE.
Important health information
and safety precautions
When using this product, the safety precautions below must be taken to
avoid possible legal liabilities and damages. Retain and follow all product
safety and operating instructions. Observe all warnings in the operating
instructions on the product.
To reduce the risk of bodily injury, electric shock, re, and damage to the
equipment, observe the following precautions.
Electrical safety
This product is intended for use when supplied with power from the
designated battery or power supply unit. Other usages may be dangerous
and will invalidate any approval given to this product.
Safety precautions for proper grounding installation
Warning: Connecting to an improperly grounded equipment can result in
an electric shock to your device.
This product is equipped with a USB Cable for connecting with desktop
or notebook computers. Be sure your computer is properly grounded
(earthed) before connecting this product to the computer. The power
supply cord of a desktop or notebook computer has an equipment
grounding conductor and a grounding plug. The plug must be plugged
into an appropriate outlet which is properly installed and grounded in
accordance with all local codes and ordinances.
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Safety precautions for power supply unit
Use the correct external power source
A product should be operated only from the type of power source indicated
on the electrical ratings label. If you are not sure of the type of power source
required, consult your authorized service provider or local power company.
For a product that operates from battery power or other sources, refer to the
operating instructions that are included with the product.
This product should be operated only with the following designated power
supply unit(s).
Travel charge: Input: 100-240V, 50/60Hz, 0.25A. Output: 5V, 1200mA.
Handle battery packs carefully
This product contains a Lithium-ion battery. There is a risk of re and burns if
the battery pack is handled improperly. Do not attempt to open or service
the battery pack. Do not disassemble, crush, puncture, short circuit the
external contacts or circuits, dispose of in re or water, or expose a battery
pack to temperatures higher than 140°F (60°C).The operating temperature
for the phone is 14°F (-10°C) to 113°F (45°C). The charging temperature for the
phone is 32°F (0°C) to 113°F (45°C).
Warning: Danger of explosion if the battery is incorrectly replaced.
To reduce the risk of re or burns, do not disassemble, crush, puncture, short
circuit the external contacts, expose to temperature above 113°F (45°C), or
dispose of in re or water. Replace only with specied batteries. Recycle or
dispose of used batteries according to the local regulations or reference
guide supplied with your product.
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Take extra precautions
•Do not disassemble or open, crush, bend or deform, puncture, or shred.
•Do not short circuit a battery or allow metallic conductive objects to
contact the battery terminals.
•Only use the USB cable provided with the phone or that bear the USB-IF
logo or have completed the USB-IF compliance program.
•Do not modify or remanufacture, attempt to insert foreign objects into
the battery, immerse or expose to water or other liquids, expose to re,
explosion, or other hazards.
•Battery usage by children should be supervised.
•Only use the battery for the system for which it is specied.
•Only use the battery with a charging system that has been qualied
with the system per CTIA Certication Requirement for Battery System
Compliance to IEEE1725. Use of an unqualied battery or charger may
present a risk of re, explosion, leakage, or other hazards.
•Replace the battery only with another battery that has been qualied with
the system per this standard, IEEE-Std-1725. Use of an unqualied battery
may present a risk of re, explosion, leakage, or other hazards.
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•Promptly dispose of used batteries in accordance with local regulations.
•Avoid dropping the phone or battery. If the phone or battery is dropped,
especially on a hard surface, and the user suspects damage, take it to a
service center for inspection.
•Improper battery use may result in a re, explosion, or other hazards.
•If the battery leaks:
•Do not allow the leaking uid to come in contact with skin or clothing. If
already in contact, ush the affected area immediately with clean water
and seek medical advice.
•Do not allow the leaking uid to come in contact with eyes. If already
in contact, DO NOT rub; rinse with clean water immediately and seek
medical advice.
•Take extra precautions to keep a leaking battery away from re as there is
a danger of ignition or explosion.
Safety precautions for direct sunlight
Keep this product away from excessive moisture and extreme temperatures.
Do not leave the product or its battery inside a vehicle or in places where the
temperature may exceed 113°F (45°C), such as on a car dashboard, window
sill, or behind a glass that is exposed to direct sunlight or strong ultraviolet
light for extended periods of time. This may damage the product, overheat
the battery, or pose a risk to the vehicle.
Prevention of hearing loss
Permanent hearing loss may occur if earphones or headphones are used at
a high volume for prolonged periods of time.
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Safety in aircraft
Due to the possible interference caused by this product to an aircraft’s
navigation system and its communications network, using this device’s
phone function on board an airplane is against the law in most countries. If
you want to use this device while on board an aircraft, remember to turn off
your RF on your phone by switching to Airplane mode.
Environment restrictions
Do not use this product in gas stations, fuel depots, chemical plants or where
blasting operations are in progress, or in potentially explosive atmospheres
such as fueling areas, fuel storehouses, below deck on boats, chemical
plants, fuel or chemical transfer or storage facilities, and areas where the air
contains chemicals or particles, such as grain, dust, or metal powders. Please
be aware that sparks in such areas could cause an explosion or re resulting
in bodily injury or even death.
Explosive atmospheres
When in any area with a potentially explosive atmosphere or where
ammable materials exist, the product should be turned off and the user
should obey all signs and instructions. Sparks in such areas could cause an
explosion or re resulting in bodily injury or even death. Users are advised
not to use the equipment at refueling points, such as service or gas stations,
and are reminded of the need to observe restrictions on the use of radio
equipment in fuel depots, chemical plants, or where blasting operations
are in progress. Areas with a potentially explosive atmosphere are often,
but not always, clearly marked. These include fueling areas, below deck on
boats, fuel or chemical transfer or storage facilities, and areas where the air
contains chemicals or particles, such as grain, dust, or metal powders.
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Road safety
Full attention must be given to driving at all times in order to reduce the risk of
an accident. Using a phone while driving (even with a hands-free kit) causes
distraction and can lead to an accident. You must comply with local laws
and regulations restricting the use of wireless devices while driving.
Safety precautions for RF exposure
•Avoid using your phone near metal structures (for example, the steel frame
of a building).
•Avoid using your phone near strong electromagnetic sources, such as
microwave ovens, sound speakers, TV, and radio.
•Use only original manufacturer-approved accessories or accessories that
do not contain any metal.
•Use of non-original manufacturer-approved accessories may violate your
local RF exposure guidelines and should be avoided.
Interference with medical equipment functions
This product may cause medical equipment to malfunction. The use of this
device is forbidden in most hospitals and medical clinics.
If you use any other personal medical device, consult the manufacturer of
your device to determine if they are adequately shielded from external RF
energy. Your healthcare provider may be able to assist you in obtaining this
information.
Turn your phone OFF in healthcare facilities when any regulations posted in
these areas instruct you to do so. Hospitals or healthcare facilities may be
using equipment that could be sensitive to external RF energy.
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Non-ionizing radiation
Your device has an internal antenna. This product should be operated in its
normal-use position to ensure the radioactive performance and safety of the
interference. As with other mobile radio transmitting equipment, users are
advised that for satisfactory operation of the equipment and for the safety of
personnel, it is recommended that no part of the human body be allowed to
come too close to the antenna during operation of the equipment.
Use only the supplied integral antenna. Use of unauthorized or modied
antennas may impair call quality and damage the phone, causing loss of
performance and SAR levels exceeding the recommended limits as well
as result in noncompliance with the local regulatory requirements in your
country.
To assure optimal phone performance and ensure human exposure to RF
energy is within the guidelines set forth in the relevant standards, always use
your device only in its normal-use position. Contact with the antenna area
may impair call quality and cause your device to operate at a higher power
level than needed.
Avoiding contact with the antenna area when the phone is IN USE optimizes
the antenna performance and the battery life.
Electrical safety
Accessories
•Use only approved accessories.
•Do not connect with incompatible products or accessories.
•Take care not to touch or allow metal objects, such as coins or key rings, to
contact or short circuit the battery terminals.
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Connection to a car
Seek professional advice when connecting a phone interface to the vehicle
electrical system.
Faulty and damaged products
•Do not attempt to disassemble the phone or its accessory.
•Only qualied personnel may service or repair the phone or its accessories.
General precautions
You alone are responsible for how you use your phone and any
consequences of its use. You must always switch off your phone wherever
the use of a phone is prohibited. The use of your phone is subject to safety
measures designed to protect users and their environment.
Avoid applying excessive pressure to the device
Do not apply excessive pressure on the screen or the device to prevent
damage. Remove the device from your pants’ pocket before sitting down. It
is also recommended that you store the device in a protective case and only
use the device stylus or your nger when interacting with the touch screen.
Cracked display screens due to improper handling are not covered by the
warranty.
Device getting warm after prolonged use
When using your device for prolonged periods of time, such as when you’re
talking on the phone, charging the battery, or browsing the Web, the device
may become warm. In most cases, this condition is normal and therefore
should not be interpreted as a problem with the device.
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Heed service markings
Except as explained elsewhere in the Operating or Service documentation,
do not service any product yourself. Service needed on components inside
the device should be done by an authorized service technician or provider.
Protect your phone
•Always treat your phone and its accessories with care and keep them in a
clean and dust-free environment.
•Do not expose your phone or its accessories to open ames or lit tobacco
products.
•Do not expose your phone or its accessories to liquid, moisture, or high
humidity.
•Do not drop, throw or try to bend your phone, or its accessories.
•Do not use harsh chemicals, cleaning solvents, or aerosols to clean the
device or its accessories.
•Do not paint your phone or its accessories.
•Do not attempt to disassemble your phone or its accessories, only
authorized personnel must do so.
•Do not expose your phone or its accessories to extreme temperatures,
minimum 14°F (-10°C) and maximum 113°F (45°C).
•Please check local regulations for disposal of electronic products.
•Do not carry your phone in your back pocket as it can break when you
sit down.
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Damage requiring service
Unplug the product from the electrical outlet and refer servicing to an
authorized service technician or provider under the following conditions:
•Liquid has been spilled into or an object has fallen onto the product.
•The product has been exposed to rain or water.
•The product has been dropped or damaged.
•There are noticeable signs of overheating.
•The product does not operate normally when you follow the operating
instructions.
Avoid hot areas
The product should be placed away from heat sources such as radiators, heat
registers, stoves, or any device producing heat.
Avoid wet areas
Never use the product in a wet location.
Avoid using your device after a dramatic change in temperature
When you move your device between environments with very different
temperature and/or humidity ranges, condensation may form on or within
the device. To avoid damaging the device, allow sufcient time for the
moisture to evaporate before using the device.
NOTICE: When taking the device from low temperature conditions into a
warmer environment or from high-temperature conditions into a cooler
environment, allow the device to acclimate to room temperature before
turning on the power.
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Avoid pushing objects into the product
Never push objects of any kind into cabinet slots or other openings in the
product. Slots and openings are provided for ventilation. These openings
must not be blocked or covered.
Airbags
Do not place a phone in the area over an airbag or in the airbag
deployment area. Store the phone safely before driving your vehicle.
Mounting accessories
Do not use the product on an unstable table, cart, stand, tripod, or bracket.
Any mounting of the product should follow the manufacturer’s instructions
and should use a mounting accessory recommended by the manufacturer.
Avoid unstable mounting
Do not place the product with an unstable base.
Use product with approved equipment
This product should be used only with personal computers and options
identied as suitable for use with your equipment.
Adjust the volume
Turn down the volume before using headphones or other audio devices.
Cleaning
Unplug the product from the wall outlet before cleaning.
Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for
cleaning, but NEVER use water to clean the LCD screen.
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Small children
Do not leave your phone and its accessories within the reach of small
children or allow them to play with it. They could hurt themselves, or others, or
could accidentally damage the phone. Your phone contains small parts with
sharp edges that may cause an injury, or which could become detached
and create a choking hazard.
Repetitive motion injuries
To minimize the risk of RSI, when texting or playing games with your phone:
•Do not grip the phone too tightly.
•Press the buttons lightly.
•Make use of the special features in the handset which minimize the number
of buttons which have to be pressed, such as message templates and
predictive text.
•Take lots of breaks to stretch and relax.
Operating machinery
Full attention must be given to operating the machinery in order to reduce
the risk of an accident.
Loud noise
This phone is capable of producing loud noises which may damage your
hearing.
Emergency calls
This phone, like any wireless phone, operates using radio signals, which
cannot guarantee connection in all conditions. Therefore, you must never
rely solely on any wireless phone for emergency communications.
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Regulatory agency identications
FCC Regulations
This mobile phone complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions: (1) This device may not
cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
This mobile phone has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in
a residential installation. This equipment generates, uses and can radiated
radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
•Reorient or relocate the receiving antenna.
•Increase the separation between the equipment and receiver.
•Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
•Consult the dealer or an experienced radio/TV technician for help.
•Changes or modications not expressly approved by the party responsible
for compliance could void the user’s authority to operate the equipment.
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RF Exposure Information (SAR)
This mobile phone meets the government’s requirements for exposure to
radio waves. This phone is designed and manufactured not to exceed
the emission limits for exposure to radio frequency (RF) energy set by the
Federal Communications Commission of the U.S. Government. The exposure
standard for wireless mobile phones employs a unit of measurement known
as the Specic Absorption Rate, or SAR. The SAR limit set by the FCC is 1.6W/
kg. Tests for SAR are conducted using standard operating positions accepted
by the FCC with the phone transmitting at its highest certied power level in
all tested frequency bands.
Although the SAR is determined at the highest certied power level, the
actual SAR level of the phone while operating can be well below the
maximum value. This is because the phone is designed to operate at multiple
power levels so as to use only the power required to reach the network. In
general, the closer you are to a wireless base station, the lower the power
output.
The highest SAR value for the model phone as reported to the FCC when
tested for use at the ear is 0.76 W/kg, in hot spot mode is 1.25 W/kg, and when
worn on the body, as described in this user guide, is 1.31 W/kg (Body-worn
measurements differ among phone models, depending upon available
accessories and FCC requirements.)
While there may be differences between the SAR levels of various phones and
at various positions, they all meet the government requirement.
The FCC has granted an Equipment Authorization for this model phone with
all reported SAR levels evaluated as in compliance with the FCC RF exposure
guidelines. SAR information on this model phone is on le with the FCC and
can be found under the Display Grant section of www.fcc.gov/oet/ea/fccid
after searching on FCC ID: XD6U319AA.
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For body-worn operation, this phone has been tested and meets the FCC RF
exposure guidelines for use with an accessory that contains no metal and
the positions the handset a minimum of 1.5 cm from the body. Use of other
accessories may not ensure compliance with FCC RF exposure guidelines.
If you do not use a body-worn accessory and are not holding the phone at
the ear, position the handset a minimum of 1.5 cm from your body when the
phone is switched on.
Hearing Aid Compatibility
(HAC) for Wireless Telecommunication Devices
This phone has a HAC rating of M4/T4.
What is hearing aid compatibility?
The Federal Communications Commission has implemented rules and a
rating system designed to enable people who wear hearing aids to more
effectively use these wireless telecommunications devices. The standard
for compatibility of digital wireless phones with hearing aids is set forth in
American National Standard Institute (ANSI) standard C63.19. There are
two sets of ANSI standards with ratings from one to four (four being the best
rating): an “M” rating for reduced interference making it easier to hear
conversations on the phone when using the hearing aid microphone, and a
“T” rating that enables the phone to be used with hearing aids operating in
the telecoil mode thus reducing unwanted background noise.
How will i know which wireless phones are hearing aid compatible?
The Hearing Aid Compatibility rating is displayed on the wireless phone
box. A phone is considered Hearing Aid Compatible for acoustic coupling
(microphone mode) if it has an “M3” or “M4” rating. A digital wireless phone is
considered Hearing Aid Compatible for inductive coupling (telecoil mode) if
it has a “T3” or “T4” rating.
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Warranty
With this manufacturer’s warranty (hereinafter: the “Warranty”), Emblem
Solutions (hereinafter: the “Manufacturer”) guarantees this product against
any material, design and manufacturing defects. The duration of this
Warranty is specied in article 1 below.
This Warranty does not affect your statutory rights, which cannot be excluded
or limited, in particular in relation to the applicable legislation on defective
products.
Warranty duration:
The product may consist of several parts, which may have separate warranty
periods, to the extent permitted by local laws. The “Warranty Period” (as
dened in the table below) takes effect on the date of purchase of the
product (as indicated on the proof of purchase).
1. Warranty period (see table below)
Phone 24 Months
USB Cable and Charger 12 Months
Other Accessories (if included in the box) 12 Months
2. Warranty period for repaired or replaced parts:
Subject to special provisions of local laws in force, the repair or replacement
of a product does not, under any circumstances whatsoever, extend the
original warranty period of the product concerned. However, the repaired or
replaced parts are guaranteed in the same manner and for the same defect
for a period of ninety days after delivery of the repaired product, even if their
initial warranty period has expired. Proof of purchase required.
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Implementation of the Warranty
If your product is faulty under normal conditions of use and maintenance, in
order to benet from the present warranty, please contact the Returns Center
at 1-800-CRICKET (274-2538) for assistance. The customer support center will
then provide you with instructions on how to return the product for support
under warranty. For more information, please visit www.cricketwireless.com/
support/orders-and-activations/warranty.html.
Warranty exclusions
Manufacturer guarantees its products against material, design and
manufacturing defects. The Warranty does not apply in the following cases:
1. Normal wear and tear of the product (including on camera lenses,
batteries and screens) requiring periodic repair and replacement.
2. Defects and damages due to negligence, to the product being used other
than in a normal and customary manner, to the non-compliance with the
recommendations of this User Manual, to an accident, regardless of the
cause. Instructions for use and maintenance of the product can be found
in your product’s User Manual.
3. The opening, unauthorized disassembly, modication being carried out or
repair of the product by the end user or by persons or by service providers
not approved by Manufacturer and/or with spare parts not approved by
Manufacturer.
4. Use of the product with accessories, peripherals and other products whose
type, condition and/or standards do not meet Manufacturer’s standards.
5. Defects associated with the use or connection of the product to equipment
or software not approved by Manufacturer. Some defects may be caused
by viruses due to unauthorized access by yourself or by a third party
service, computer systems, other accounts or networks. This unauthorized
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access may take place through hacking, misappropriation of passwords or
various other means.
6. Defects and damage due to the exposure of the product to humidity,
extreme temperatures, corrosion, oxidation, or to any spillage of food or
liquids, chemicals and generally any substance likely to alter the product.
7. Any failure of embedded services and applications that have not been
developed by Manufacturer and whose functioning is the exclusive
responsibility of their designers.
8. Installation and use of the product in a manner that does not comply with
the technical or security standards of regulations in force in the country
where it’s installed or used.
9. Modication, alteration, degradation or illegibility of the IMEI number, serial
number or EAN of the product.
10. Absence of proof of purchase.
Upon expiration of the warranty period or upon an exclusion of warranty,
Manufacturer may, at its discretion, provide a quote for the repair and
offer to provide support for the product, at your cost.
The Manufacturer contact and after-sales service details are subject to
change. These Warranty terms may vary substantially according to your
country of residence.
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