Effective January 1, 2022, all California
residences, multifamily complexes,
and businesses will be required to separate
organic waste from the trash and participate
in an organics collection program per State
Senate Bill (SB) 1383, California’s Short-Lived
Climate Pollutant Reduction Strategy.
Organics consist of food
waste and green or yard
waste. SB 1383 was passed
in an effort to divert
organics from our landfills
to help further reduce
greenhouse gas emissions
that contribute to global
climate change. For every
2½ tons of food rescued,
that’s the equivalent of
taking 2 million cars
COUNTY OF ORANGE UNINCORPORATED
Waste Management
Residential Recycling
and Refuse Service Guide
California
SB 1383
WM Customer Service (949) 642-1191 • [email protected] • wm.com
FAQs about Organics Recycling
Q: What can I put inside my organics container?
A: Meat, fish, poultry, dairy products, fruits, vegetables,
bread, pasta, rice, grains, plate scrapings, food soiled
paper (minimal amounts acceptable), grass, leaves,
small branches, shrubbery, plants, weeds, and garden
trimmings. Please refer to the “What Goes Where”
section for the complete list of acceptable and
unacceptable items.
Q: Can I place plastic bags in my organics
container?
A: Please do not place bags inside the organics cart. If
you choose to collect your organic waste inside a bag,
please empty the bag directly into your organics cart
and discard the bag into the trash container.
Q: Can I place compostable or biodegradable
products in my organics container?
A: Unfortunately, these products often do not break down
at industrial composting facilities currently. At this time,
we ask that you please do not place these products
in your organics container.
Q: I do not produce organic waste; I compost
at home. Can I opt out of the program?
A: No, this a mandatory service per State Senate Bill 1383.
Q: Will I be receiving a fourth cart to separate
food waste?
A: No, food waste will be co-mingled with the green waste
in the organics cart. For those customers who currently
have only a trash and recycling cart, you will be
receiving a third cart for organics collection.
Q: Can I request a smaller organics collection
container?
A: Yes, Waste Management offers 35-, 65-, and
95-gallon cart sizes to meet the specific needs of
residents. To request a change in size, please contact
WM Customer Service at (949) 642-1191 or visit
wm.com/us/en/support for assistance.
Q: How will containers be monitored for
contamination under SB 1383?
A: WM audits ocontainers for contamination collection.
When contamination occurs, we provide the customer
targeted feedback and education to help customers
recycle right and reduce contamination. Please ensure
your preferred contact information is up to date by
setting your preferences on your online wm.com account
or My WM mobile application.
off the road for a year. Furthermore, 1 in 4 children go
hungry in California. SB 1383 sets a goal of 20% edible
food recovery for large commercial generators which
will help ensure we redirect perfectly edible food that is
currently being thrown away to feed Californians who are
food insecure. Depending on your household type, Waste
Management will collect your organic waste and transport it
to a facility to be converted into energy or into a nutrient-rich
compost to nourish soil and plants.
For more information about this new Senate Bill,
visit calrecycle.ca.gov/organics/slcp.
*
Paper
Newspaper
Paper
Cardboard
Paper Envelopes
Junk Mail
Magazines/Catalogs
Phone Books
Paper Bags
Non-Metallic Wrapping Paper
Cardboard
Trash Cart
Metal and Glass
Aluminum Cans
Tin Cans
(Canned Vegetables and Soup)
Steel Cans
Glass Bottles (Wine, Liquor, Juice)
Glass Food Jars (Condiments)
Plastics
Plastic Bottles (Water, Juice, Soda)
Plastic Jugs (Milk and Juice)
Plastic Jars (Condiments)
Plastic Containers/Tubs
Make sure recyclables
are loose, clean, and
dry before placing in
the recycling cart!
The trash cart is for household waste
that cannot be recycled.
Carts must not be overfilled, and lids should
be able to close. Material should be loosely
packed so the carts will empty easily.
Polystyrene Foam
(Styrofoam Containers and Packaging)
Non-Recyclable Plastics
Plastic Utensils
Wax-Coated Paper Cups
Pet Waste/Diapers
Garden Hoses
Non-Donatable Clothing,
Bedding, Textiles
Recycling Cart
No Bagged
Recyclables
Do not place bagged
recyclables or plastic film in
your recycling bin as these
materials will be deemed as
contamination. Plastic bags
and film tangle equipment
at recycling facilities and
contaminate recycling loads.
This poses a safety risk to
workers and reduces the
chances of the item being
recycled.
If you collect your recyclables
in a bag, empty them directly
into your cart and reuse the
bag. Learn where you can
recycle plastic bags and film at
plasticfilmrecycling.org.
*
Food Waste/Organics Cart
Have you ever heard the phrase,
“one bad apple spoils the bunch?”
The same is true for recycling, where
any item that is not recyclable can
potentially spoil an entire batch of
otherwise good material. Please
do not dispose of any trash,
furniture, bulky items, food
waste, green waste, plastic
liners/film, Styrofoam,
clothing or textiles, propane
tanks, electronic items, or any
non-recyclable material into
the recycling container as this
will be considered contamination.
If your container is contaminated, it
may not be able to be serviced by the
recycling truck.
In addition, new California Senate
Bill 1383 requires proper usage
of all three containers, meaning no
organic waste or recycling in the
trash. Be sure to follow this “What
Goes Where” guide to also ensure
you do not contaminate your organics
container or trash container with
unacceptable items. Improper
usage of these containers may
also result in non-service.
For 24/7 access to recycling
education, resources, and support, visit
wm.com/recycle-right or the OC
Recycle Guide at ocrecycleguide.
com. The OC Recycle guide is a
one stop shop for local alternatives to
properly dispose or recycle materials.
Recycle Right and Avoid Contamination
Acceptable Items
Meat, Fish, Poultry
Dairy Products
Fruits and Vegetables
Bread, Pasta, Rice, Grains
Eggshells
Plate Scrapings
Food Soiled Paper/
Paper Napkins (minimal
amounts acceptable)
Grass
Leaves/Tree Branches
Shrubs/Brush
Plants/Weeds
Garden Trimmings
Sawdust
Unacceptable Items
Silverware/Dishware
Glass, Metal, and Rubber
Food Packaging Material
Plastic Bags and Containers
Compostable or Biodegradable
Products and Bags
Animal Waste
Soil or Rocks
Tips and Tricks for Keeping
Your Organics Container
Clean and Fresh
You may line your organics container
with a piece of paper or paper napkin
to absorb any liquids and food waste.
Consider lining your organics
container with a layer of green waste
before placing your food waste inside.
Consider buying a charcoal filter for
your organics bin to mitigate odors.
Keep your food scraps in the fridge or
freezer and empty it directly into the
organics cart on your service day to
minimize odors.
New State-Mandated Cart Color Requirements
Per Senate Bill 1383, all waste collection containers will
have consistent color requirements throughout the state by
January 1, 2036. You may see new cart colors throughout
your community as your current carts reach the end of their
useful life.
The new containers will have a black body with a black
lid for trash, a blue lid for recycling, and a green lid for
Recycling Cart Trash CartFood Waste/Organics Cart
New Cart Colors
organics (both green waste and food waste). Please note,
this process will occur gradually over time and not all
containers will be the new cart colors.
If your container is damaged or broken, please
contact Waste Management Customer Service at
[email protected], wm.com/us/en/support,
or call (949) 642-1191 for assistance with an exchange.
Senate Bill 1383
Make sure recyclables are
loose, clean, and dry before
placing in the recycling cart!
Paper
Newspaper/Paper/Cardboard
Paper Envelopes
Junk Mail
Magazines/Catalogs
Phone Books
Paper Bags
Non-Metallic Wrapping Paper
Cardboard
Metal and Glass
Aluminum Cans
Tin Cans
(Canned Vegetables and Soup)
Steel Cans
Glass Bottles (Wine, Liquor, Juice)
Glass Food Jars (Condiments)
Plastics
Plastic Bottles (Water, Juice, Soda)
Plastic Jugs (Milk and Juice)
Plastic Jars (Condiments)
Plastic Containers/Tubs
Acceptable Items
Meat, Fish, Poultry
Dairy Products
Fruits and Vegetables
Bread, Pasta, Rice, Grains
Eggshells
Plate Scrapings
Food Soiled Paper/
Paper Napkins (minimal
amounts acceptable)
Grass
Leaves/Tree Branches
Shrubs/Brush
Plants/Weeds
Garden Trimmings
Sawdust
Unacceptable Items
Silverware/Dishware
Glass, Metal, and Rubber
Food Packaging Material
Plastic Bags and Containers
Compostable or Biodegradable
Products and Bags
Animal Waste
Soil or Rocks
The trash cart is for household
waste that cannot be recycled.
Carts must not be overfilled, and lids
should be able to close. Material
should be loosely packed so the carts
will empty easily.
Polystyrene Foam
(Styrofoam Containers and
Packaging)
Non-Recyclable Plastics
Plastic Utensils
Wax-Coated Paper Cups
Pet Waste/Diapers
Garden Hoses
Non-Donatable Clothing,
Bedding, Textiles
Do not place needles, chemicals,
paint, fluorescent light bulbs,
propane tanks, full or partially
full aerosol containers, batteries
and electronics, and/or
construction debris inside any of
your containers. Please refer to
the Household Hazardous Waste
and Other Disposal Options on
the following pages for more
information on how to properly
dispose of these items.
Waste Management
County of Orange
Unincorporated-
Specific Webpage
Take a moment to visit
home.wm.com/
orange-county where
residents have 24/7
access to County of
Orange Unincorporated
resident-specific service
information such as container sizes and set out instructions,
acceptable and non-acceptable items, bulky item collection
information, special programs and services, updates on
upcoming events, and our holiday schedule.
We also have numerous helpful resources: copies of our
service guides, home composting video tutorials, information
about state recycling laws, and more! Residents can also
utilize our digital chat to receive assistance from a Customer
Service Representative, or even schedule a bulky item pick-
up or cart replacement on your own via the Bulk Request
Form and Container Repair Form.
Senior and Low Income Discount
Qualifying residents are eligible to receive a discount of
approximately 10%. To qualify for the Senior Discount,
residents must be 65 years of age or older, the head of
the household and utilize 35-gallon containers. To qualify
for the Low Income discount, residents must provide proof
of enrollment in the California Lifeline telephone program
or CARE/FERA program, or submit a copy of utility bill
showing a low-income discount. They must also be the head
of household and have their name on the utility bill or low-
income program. To obtain a copy of the Senior/Low-Income
Discount Form, please visit home.wm.com/orange-
county or call Waste Management Customer Service.
Service Inquiries
If you have any questions regarding your trash and
recycling services, or if you should experience any problems
with your service, please contact a Waste Management
Customer Service Representative at (949) 642-1191
or chat with us online at wm.com/us/en/support
for assistance.
The County of Orange and Waste Management are proud to provide residents a comprehensive guide of recycling and
solid waste services offered by Waste Management of Orange County. In the remainder of this guide, you will find important
information pertaining to your weekly collection services, disposal information for handling waste streams outside
of weekly collection, information on recycling and diversion programs offered, special events and important contact information.
Please keep this guide for reference throughout the year.
Weekly Collection
Services
Residential Trash and Recycling collection is provided
once each week. The residential waste collection schedule
is available on Waste Management’s County of Orange
Unincorporated--specific website at home.wm.com/
orange-county or by calling Waste Management
Customer Service at (949) 642-1191.
Automated Cart Services
Waste Management offers three different sizes of wheeled
carts – 35 gallons, 65 gallons, or 95 gallons – providing
you the option to select the size that best suits your needs.
Separate carts are utilized for trash, recyclables, and
organics. Call Waste Management Customer Service if
one of your carts is not fitting your needs, is damaged or
broken. Please have your current cart size available. Use
the wheeled carts supplied by Waste Management for your
automated collection services.
Special Services
Customers in hard to service areas may require special
access vehicles and service which result in additional
charges. If you have questions regarding special services,
please contact Waste Management Customer Service.
Billing Information
Charges for residential collection services will be billed
quarterly in advance by Waste Management. Visit
wm.com to create a Waste Management account where
customers can make online payments, enroll in autopay or
paperless billing, set notification preferences, access and
edit account information and more.
Additional Carts
If needed, contact Waste Management Customer Service to
obtain an additional cart. Additional charges apply.
COUNTY OF ORANGE UNINCORPORATED
Additional Waste and
Recycling Program Information
Bulky Item
Collection Services
Residents are provided free bulky item collections three (3)
times per calendar year. Bulky items include large, hard-
to-handle household items such as furniture, appliances
and electronic waste. Up to four (4) items may be collected
per time at no charge. Residents may request additional
collection for a charge. Bulky item collection is a special
service and is collected separately from the automated cart
program.
Residents should call Waste Management Customer Service
at least 48 hours in advance of their collection day to
schedule a pick-up.
Recycling and
Diversion Programs
County of Orange
Mattress Recycling Program
Orange County residents can now bring their mattresses
to Prima Deshecha Landfill and Olinda Alpha Landfill
to be recycled for free. Acceptable items include most
standard mattresses, box springs and futon mattresses.
Non-acceptable items include contaminated, wet, twisted
or soiled items; sleeping bags or pillows; water beds or air
mattresses; and futon frames/bases or furniture parts. Landfill
fees will apply if mattresses are brought with other waste for
disposal. Visit oclandfills.com or call (714) 834-4000 for
more details.
Prima Deshecha Landfill
32250 Avenida La Pata, San Juan Capistrano
Mon thru Sat, 7:00 am to 5:00 pm
Olinda Alpha Landfill
1942 N. Valencia Avenue, Brea
Mon thru Sat, 7:00 am to 4:00 pm
Holiday Tree Recycling
Annually, Waste Management will collect
and recycle holiday trees for the first
three weeks following December 25th.
To participate, please place trees
at the curb on your regular
collection day. Trees taller than
six feet must be cut in half.
Remove all decorations
including tinsel, lights,
ornaments, and tree stands.
Please note, flocked
trees will be collected but
cannot be recycled.
Plastic or faux trees should
be placed in your trash if under
six feet in length or scheduled
as a bulky item pick-up.
Participate in the following diversion programs
to reduce your trash.
Holiday Schedule
Waste collection does not occur on:
Residential collection service will be delayed one
day following the above holidays. If a holiday falls
on a Saturday or Sunday, there will be no delay.
New Year’s Day
Memorial Day
4th of July
Labor Day
Thanksgiving Day
Christmas Day
Orange County Waste & Recycling
Household Hazardous Waste
Collection Centers
Orange County residents can dispose of
household hazardous waste safely, and for free,
at any of these four locations:
Anaheim
1071 N. Blue Gum Street Anaheim
Irvine
6411 Oak Canyon Irvine
Huntington Beach
17121 Nichols Street – Gate 6
Huntington Beach
San Juan Capistrano
32250 La Pata Ave.
San Juan Capistrano
Each location is open Tuesday through Saturday 9:00 am
to 3:00 pm, except for during rainy weather or on major
holidays.
For the full list of acceptable items and
for more information about safe hazardous
waste disposal, visit oclandfills.com/hazardous
or call (714) 834-4000.
ALWAYS RECYCLE
DO NOT INCLUDE
POLYSTYRENE OR
NON-RECYCLABLE PLASTIC
for your home
MAGAZINES, NEWSPAPERS
& PHONE BOOKS
GLASS BOTTLES & JARS
RUGS, CARPETS OR FURNITURE
OFFICE PAPER
& JUNK MAIL
PLASTIC BOTTLES
& CONTAINERS
PROPANE TANKS
Keep
recyclables
loose and dry
in your cart
FOOD & BEVERAGE CANS
BEDDING OR CLOTHING
FOODS OR LIQUIDS
HAZARDOUS WASTE
ELECTRONICS OR SMALL
APPLIANCES
FLATTENED CARDBOARD
& PAPER BAGS
DIAPERS OR PET WASTE
CONCRETE, WOOD
OR CONSTRUCTION DEBRIS
FOOD-SOILED PAPER PRODUCTS,
TISSUES OR CARDBOARD
GARDEN HOSES, TIRES,
AUTO PARTS OR SCRAP METAL
PLASTIC BAGS, LINERS
OR FILM
GLASS & METAL
DO NOT
INCLUDE
MEAT, FISH & POULTRY
CHEESE & DAIRY PRODUCTS
COFFEE GROUNDS,
FILTERS & TEA BAGS
FRUITS & VEGETABLES
EGGSHELLS
BREAD, PASTA, RICE & GRAINS
CO-MINGLED ORGANIC WASTE RECYCLING
PLATE SCRAPINGS & MINIMAL
AMOUNTS OF FOOD SOILED PAPER
FOOD PACKAGING MATERIAL SILVERWARE & DISHWARE
GRASS & YARD CLIPPINGS
LEAVES & SMALL BRANCHES
PLASTIC, BIODEGRADABLE
& COMPOSTABLE BAGS