POSITION SUMMARY:

The Medical Records Clerk is a member of the administrative team and works closely with outside

entities and staff throughout the organization. The duties and responsibilities of the Medical Records

Coordinator is management of medical records. Responsible for new patient processing, records

releases and compliance with state and federal regulations as well as HIPAA. The Medical Records

Coordinator will understand and fully support the mission, vision and value statements of

• Record and track all records requests, releases and authorizations within the Electronic

Medical Record HPI

• Verify legitimacy, accuracy and authority of all such requests and then process and invoice

as appropriate.

• Abide by, adhere to, and conform to all applicable organizational, local, state, federal

regulations include 42CFR Part 2.

• Review, develop and implement standards and procedures for processing medical records

requests with administrative support

• Maintain an up to date understanding of applicable policies, processes, laws and regulations.

• Report breaches, instances of non compliance, patient complaints, problems or similar

NON-ESSENTIAL DUTIES AND RESPONSIBILITIES:

Performs other duties as assigned.

COMPETENCIES:

• Good organizational skills to handle multiple priorities while remaining professional and calm.

• Ability to work with may diverse people.

• Effective telephone skills.

• Strong level of confidentiality due to sensitivity of materials and information handled.

• Must be able to make suggestions on workflow or system efficiency and effectiveness.

• Ability to work independently and be self directed and flexible.

• Ability to prioritize.

GENERAL EXPECTATIONS:

• Behave in a professional manner and consistently demonstrate and promote the values of

respect, honesty, and dignity for the patient, families, and all members of the healthcare

team.

• Committed to the constant pursuit of excellence and teamwork in improving the care of the

patient and families of Hometown Health Center and the Patient Centered Medical Home

Neighborhood.

• Be punctual for scheduled work and use time appropriately.

• Perform duties in a conscientious, cooperative manner.

• Perform required amount of work in a timely fashion with a minimum of errors.

• Be neat and maintain a professional appearance.

The physical requirements described here are representative of those that must be met by the

Incumbent to successfully perform the essential functions of this job. Reasonable accommodations

may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit for prolonged periods

of time, and talk and hear. The employee is occasionally required to stand, walk and use hands to

operate a standard computer keyboard. The employee may occasionally lift and/or move up to 25

pounds. Vision requirements include: close vision, distance vision, depth perception, and the ability

to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those the incumbent

• At least five (5) years experience in Medical practice

• Basic managerial and business skills to include good verbal and written communication.

• Strong organizational skills

• Ability to be professional and courteous with internal and external customers at all times,

including under stress.

• Ability to work both independently and as a part of a team.

• Ability to communicate articulately and comprehend written and verbal communications.

• Willingness to learn and take on new challenges, roles and duties.

• High School graduate or the equivalent.

• Completion of medical terminology course preferred.

• Dental insurance

• Employee assistance program

• Health insurance

• Life insurance

• Paid time off

• Tuition reimbursement

• Vision insurance

Education:

• Associate (Preferred)

Experience: